Toyota Camry Complaints (2002)

953 consumer complaints on file.

#10560219January 16, 2014
ENGINE
THE COOLANT STARTED LEAKING FROM BEHIND THE MOTOR. MY MECHANIC LOOKED AT IT AND SAID THAT THE FOAM INSULATION WAS SATURATED WITH COOLANT AND IT WAS LEAKING FROM THERE, BETWEEN THE HEAD AND THE CYLINDER. WHEN I RESEARCHED ABOUT IT ONLINE IN MANY TOYOTA FORUMS, THE COMMON THING THAT I HAVE COME ACROSS IS THAT THERE IS A PROBLEM WITH THE HEAD BOLTS STRIPPING AND THE COOLANT LEAKING FROM THAT AREA. MY MECHANIC SAID THAT I EITHER NEED A NEW ENGINE OR DO A FIX THE STRIPPED HEAD BOLTS WITH A HELI-COIL OR A TIME-SERT. THIS IS VERY DISAPPOINTING WITH TOYOTA, THAT THEY ARE NOT ACKNOWLEDGING THE DEFECT WITH THERE 5TH GEN 4 CYL 2AZ-FE ENGINES AND ARE REFUSING TO DO ANYTHING ABOUT. THE SOLUTION THAT THEY ARE GIVING IS A VERY EXPENSIVE ONE OF GETTING A NEW ENGINE FOR $5000. THIS NEEDS TO BE ADDRESSED BY TOYOTA OR SOMEONE NEEDS TO MAKE THEM TAKE NOTICE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560243January 16, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO PARK, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE VEHICLE CRASHED INTO A SET OF CEMENT STAIRS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 4/4/14*CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10560000January 15, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
COMPONENTS ON VEHICLE DASH NOT OPERATING. INSTRUMENT PANEL STOPPED WORKING. NO TEMP. GAUGE, NO FUEL GAUGE, NO TACH OR SPEEDOMETER. LIGHT ON INSTRUMENT PANEL NOT WORKING. HAVE BEEN TO THREE MECHANICS WHO DIAGNOSED BUT CANNOT REPAIR. CONTACTED TOYOTA AND QUOTED EXCESSIVE PRICE OF $780.00 PLUS TAX AND DIAGNOSTIC TIME TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554616December 3, 2013
ENGINE
THE IS A SERVICE BULLETIN REGARDING THE REPLACEMENT OF THE CATALYTIC CONVERTER AND REPROGRAMMING THE ECU. I DON'T THINK TOYOTA NOTIFIES CURRENT OWNERS OF FREE WORK TO BE DONE THAT IS NOT AN ACTUAL RECALL. INSTEAD THEY WAIT TO SEE WHO FINDS OUT ON THEIR OWN. THE SERVICE BULLETIN TSB 2404 DATED 07-01-04 COVERS THE REPLACEMENT OF THE CATALYTIC CONVERTER AND REPROGRAMMING THE ECU TO RESOLVE THE PROBLEM. IT MENTIONS THE SMELL OF SULFUR FROM THE EXHAUST AND WAS APPARENTLY THE ONLY REASON MOST PEOPLE HAD IT CHECKED OUT. MY WIFE'S CAR HAS HAD THE SMELL OF SULFUR FOR A FEW YEARS NOW, BUT SINCE WE DON'T MAKE IT A HABIT OF MAKING OUR CAR EXHAUST SMELL PLEASANT WE NEVER THOUGHT ANYTHING OF IT. NOW, THE CHECK ENGINE LIGHT IS ON AND THE CATALYTIC CONVERTER NEEDS TO BE REPLACED BUT HER CAR IS OVER THE 8 YEAR, 80,000 MILE LIMIT OF THE TSB. IF WE WERE NOTIFIED OF TOYOTA'S DESIGN ERROR EARLIER AND HAD THE CATALYTIC CONVERTER REPLACED AND THE ECU REPROGRAMMED FOR FREE, WE WOULD NOT BE LOOKING AT A $1000 REPAIR BILL IN OUR FUTURE. WE SHOULD NOT HAVE TO PAY FOR TOYOTA'S ERROR, WE ALREADY PAID FOR THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548197October 17, 2013
ENGINE
AFTER TAKING MY CAR TO A LOCAL MECHANIC BECAUSE OF OVERHEATING, A COOLANT LEAK, AND MISFIRING, I BROUGHT MY CAMRY TO A CERTIFIED TOYOTA DEALERSHIP. I EXPLAINED TO THE TOYOTA REPRESENTATIVE OF THE FORE MENTIONED ISSUES. AFTER CONDUCTING AN INSPECTION, THE TOYOTA REP. TOLD ME I HAD A BAD COIL IN CYLINDER #2, AND FOUND PRESSURE LEAKING INTO #2 AND #3 CYLINDERS. AFTER A FURTHER TEAR DOWN OF THE ENGINE, IT WAS DISCOVERED THAT THE ENGINE HAD LOOSE HEAD BOLTS IN THESE CYLINDERS, AND THAT THE THREADS ON THE ENGINE FOR THESE BOLTS WAS STRIPPED. THEY TOLD ME THAT THERE IS NO FIX TO THIS PROBLEM AND QUOTED ME A NEW ENGINE WITH 90,000 MILES WITH AN ESTIMATE COST BETWEEN $5000-$6000. FURTHERMORE, I WAS TOLD REPLACING THE COIL AT $227, WOULD FIX THE MISFIRING. HOWEVER THIS DID NOT FIX THE MISFIRING PROBLEM, AS THE MISFIRE WAS DUE BECAUSE OF THE LOOSE HEAD BOLTS WHICH WAS EXPLAINED TO ME BY THE DEALERSHIP AS WELL. THIS CONFLICTING INFORMATION LED ME TO BELIEVE IT WAS SAFE TO DRIVE THE VEHICLE AS LONG AS COOLANT WAS PLENTIFUL IN THE RADIATOR AND OVER FLOW RESERVOIR. HOWEVER, THE OVERHEATING, LEAKING OF COOLANT AND MISFIRING CONTINUES. THE MISFIRING CREATES DANGEROUS RANDOM STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543880September 16, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
ON THE EVENING ON AUGUST 30, 2013, MY WIFE AND I WERE INVOLVED IN AN AUTO ACCIDENT DUE TO A SUDDEN UNINTENDED ACCELERATION PROBLEM WITH OUR 2002 TOYOTA CAMRY. I WAS DRIVING AT A LOW SPEED AROUND A CUL-DE-SAC WHEN THE CAR ACCELERATED OUT OF MY CONTROL AND CRASHED INTO A TREE. I PRESSED THE BRAKE A FEW TIMES BUT IT WAS INEFFECTIVE. THE CRASH DESTROYED THE CAR AND IS DETERMINED TO BE A "TOTAL LOSS." *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537482August 27, 2013
AIR BAGS
BOTH FRONT AIR BAGS DID NOT DEPLOY IN A HEAD ON COLLISION. CAR WAS TOTALED AND BOTH PASSENGERS, BELTED IN FRONT SEAT WERE INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10535740August 16, 2013
STRUCTURE:BODY, POWER TRAIN, FUEL SYSTEM, GASOLINE
ON DECEMBER 14, 2012, AT ABOUT 7:20 AM, MY SPOUSE, [XXX] GOT INTO THE DRIVER'S SEAT OF THE ABOVE DESCRIBED 2002 TOYOTA CAMRY, WHICH WAS PARKED ON OUR DRIVEWAY. AFTER FASTENING HER SEAT BELT AND THEN CHECKING BEHIND TO MAKE SURE OUR STREET WAS FREE OF PEDESTRIANS AND BIKE RIDERS, MY SPOUSE PLACED HER RIGHT FOOT FIRMLY ON THE BRAKE AND SHIFTED THE AUTOMATIC TRANSMISSION LEVER FROM "PARK" TO "REVERSE" THE TOYOTA CAMRY INSTANTLY ACCELERATED BACKWARDS AT A HIGH RATE OF SPEED. AND HIT A TREE ON MY ACROSS THE STREET NEIGHBOR'S LAWN, FORTUNATELY, THE CAR STOPPED BEFORE HITTING MY NEIGHBOR'S GARAGE DOOR BECAUSE THE PASSENGER SIDE FRONT WHEEL DUG ITSELF INTO THE LAWN AND THE FRONT WHEEL DRIVE LOST TRACTION IN A MANNER SIMILAR TO WHAT ONE EXPECT WHEN ONE DRIVES INTO HEAVY SNOW. THE TOTAL TIME ELAPSED DURING THE SUDDEN UNINTENDED ACCELERATION WAS LESS THAN TWO SECONDS. THE DISTANCE TRAVELED DURING THE SUDDEN UNINTENDED ACCELERATION WAS EXTREMELY SHORT. THE TREE WAS LOCATED ABOUT 57 FEET FROM THE REAR END OF THE CAR AND THE TOTAL DISTANCE THAT THE CAR TRAVELED WAS ONLY 72 FEET.. MY SPOUSE WAS TERRIFIED BY THE EXPERIENCE BUT, FORTUNATELY, SHE WAS NOT PHYSICALLY INJURED. I HAD TO CALL AAA TO COME WITH A TOW TRUCK. AAA EXTRACTED THE CAR FROM THE LAWN'S SOFT EARTH BY THE USE OF A CHAIN ATTACHED TO THE BACK OF THE TRUCK. THE TRUNK LID WAS SEVERELY DAMAGED AND THE PARKING PAW WITHIN THE TRANSAXLE ASSEMBLY WAS BROKEN.. I AM A RETIRED NYS PROFESSIONAL ENGINEER. I CAN PROVE THAT THE SUA INCIDENT WAS CAUSED BY A DEFECT IN THE FIRMWARE (SOFTWARE) IN THE ELECTRONIC CONTROL MODULE WITHIN THE CAMRY. I FILED A 48 PAGE BRIEF OBJECTING TO THE US COURT RECENT TOYOTA ECONOMIC LOSS LAWSUIT. IT IS AVAILABLE ON THE PACER SYSTEM. I SPECIFICALLY REQUESTED THAT ALL 2002 THROUGH 2006 TOYOTA CAMRY CARS BE RECALLED BY TOYOTA AND EQUIPPED WITH APPLICABLE BRAKE OVERRIDE SYSTEMS. . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10535264August 14, 2013
VEHICLE SPEED CONTROL
ON 8/11/13 I PULLED UP TO A GAS PUMP, AND AS I SHIFTED THE TRANSMISSION INTO PARK WHILE MY FOOT WAS ON THE BRAKE PEDAL, THE ENGINE SUDDENLY ACCELERATED. I PURCHASED THIS USED VEHICLE ON 12/1/12 TO REPLACE MY CAR THAT WAS DESTROYED BY SUPERSTORM SANDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532676July 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE LUNGED BACKWARDS. THE CONTACT THEN SHIFTED INTO DRIVE AND THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 9/12/13*CN THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN REVERSE, THE VEHICLE LURCHED AND SHE BRUSHED A VEHICLE NEXT TO HER, AND THE VEHICLE MADE A VERY LOUD NOISE. SHE THEN PUT THE VEHICLE IN DRIVE WITH HER FOOT ON THE BRAKE, BUT IT DID NOT STOP, SO SHE SLAMMED IT INTO PARK, BUT THE VEHICLE STILL DID NOT STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10531514July 23, 2013
TIRES
MY '02 TOYOTA CAMRY XLE HAS 115,530 MILES ON THE ODOMETER AND I HAVE HAD TO REPLACE ALL FOUR TIRES FOUR TIMES OVER THIS PERIOD (DETAILS BELOW). AT THIS POINT, FIRESTONE BELIEVES THE PROBLEM LIES WITH THE ENGINEERING OF THE CAR SOMEHOW BECAUSE THEIR MAINTENANCE LOG SUPPORTS THE FACT THAT I HAVE GIVEN THESE TIRES THE PROPER CARE (REGULAR ALIGNMENT CHECKS, TIRE BALANCE/ROTATION EVERY 4K MILES, AND MAINTAINING PROPER AIR PRESSURE) AND THEY ARE NO LONGER WILLING TO HONOR TIRE WARRANTIES FOR THIS VEHICLE BECAUSE EACH TIME THE TIRES ARE REPLACED, THEY ARE UNDER THE WARRANTY. THEY CLAIM THAT THE PROBABILITY OF THE PROBLEM LYING WITH THE TIRES IS VIRTUALLY IMPOSSIBLE, GIVEN THIS TIRE HISTORY. HERE ARE THE DETAILS OF DATES, ODOMETER READINGS, AND TIRE DETAILS EACH TIME THEY WERE REPLACED: FIRST SET REPLACED 10/3/04 WITH 26,712 MILES ON ODOMETER (WITH FIRESTONE 106879 AFFINITY LH30 P215/60R16 TLBL PS). SECOND SET REPLACED 9/1/06 WITH 49,619 MILES ON ODOMETER (WITH BRIDGESTONE 109355 TURANZA LS-T W/UNI-T AW BL P215/60R16 94T 80,000 WARRANTY). THIRD SET REPLACED WITH 91,000 MILES ON ODOMETER (MISPLACED PAPERWORK ON DETAILS, BUT CAN PROVIDE FROM FIRESTONE DATABASE IF NEEDED). FOURTH SET REPLACED 7/23/13 WITH 115,530 ON ODOMETER (WITH BRIDGESTONE 147127 TURANZA W.SERENITY PLUS BL 215/60R16 95V 75,000 WARRANTY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522835July 2, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. AS THE VEHICLE INCREASED IN SPEED AND THE BRAKES BECAME INOPERABLE, THE CONTACT APPLIED THE EMERGENCY BRAKE AND POWERED OFF THE VEHICLE TO STOP THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS DETERMINED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521733June 25, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE AIR FUEL RATION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATED FAILURE MILEAGE WAS 19,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521605June 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TEMPERATURE GAUGE INCREASED RAPIDLY INTO THE RED ZONE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RADIATOR WAS LEAKING AND THE THERMOSTAT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. SMOKE ALSO EMITTED FROM THE ENGINE TWO HOURS AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND DEALER FOR INSPECTION. THE DEALER DETECTED THAT THE ENGINE CYLINDER HEAD BOLTS WERE STRIPED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10520968June 20, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
HARSH/HARD/DELAYED SHIFTING BETWEEN 2ND AND 3RD OR 2ND AND 4TH (OVERDRIVE) ON 1MZ-FE V6 ENGINE DUE TO FAULTY ENGINE CONTROL MODULE FAILING TO REGULATE TRANSMISSION SOLENOIDS PROPERLY. THIS ISSUE OCCURRED ON THE ECM ON RAV4 (SAME YEAR, 2002) AND RESULTED IN SETTLEMENT IN WHICH TOYOTA AGREED TO REPAIR ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519657June 13, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE DRIVING IN REVERSE THE VEHICLE MADE AN UNUSUAL SOUND. THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. NO ONE WAS INJURED DURING THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION. THE MANUFACTURER STATED THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 37,460. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10514692June 2, 2013
STEERING
OVER A PERIOD OF TIME STEERING BECAME DIFFICULT AND TURNING WAS A PROBLEM. STEERING LIKE A MAD TRUCK WITH JERKING MOVEMENTS WHEN TURNING AND PULLING BACK. TOOK TO TOYOTA DEALER AND THEY SAID IT WAS THE ENTIRE STEERING COLUMN. WHY HAS TOYOTA NOT HAD RECALL? AT SAME TIME THEY SAID BRAKES GONE. JUST HAD THEM FIXED AT LOCAL GAS STATION A YEAR AGO BUT DID NOT TAKE ROTOR DOWN. GRAND TOTAL $2700
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513893May 28, 2013
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE CURB AND THEN A TREE. THE VEHICLE ROLLED OVER AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE LEFT ARM, WHICH WAS PARTIALLY SEPARATED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10513144May 22, 2013
TIRES, TIRES:SIDEWALL
NO FAILURE YET BUT THE SIDEWALLS OF THE TIRES ARE BADLY CHECKED. THE TIRES ARE ONLY 5 YEARS OLD AND THE CAR HAS BEEN GARAGED OR PARKED IN THE SHADE MOST OF THE TIME. THERE IS STILL CLOSE TO HALF THE TREAD LIFE LEFT. I PUT IN TODAYS DATE FOR THE "APPROXIMATE INCIDENT DATE" JUST BECAUSE A DATE IS REQUIRED, BUT THERE HAS NOT BEEN AN INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512684May 19, 2013
ENGINE
CYLINDER HEAD BOLT STRIPPED OFF FROM ENGINE BLOCK THREAD AND DAMAGED THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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