Toyota Camry Complaints (2009)

1,412 consumer complaints on file.

#10401463May 18, 2011
SUSPENSION
ALL FOUR (4) STRUTS ARE LEAKING, WITH APPROXIMATELY 30,000 MILES ON THE VEHICLE. DEALERSHIP CLAIMS THAT THIS IS NORMAL. "NORMAL" WOULD SHOW A LITTLE OIL ON THE PART OF THE STRUT THAT GOES INSIDE (SMALLER PORTION) THE OTHER PART. OIL ON THE EXTERNAL (LARGER) CYLINDER IS NOT "NORMAL". REPORTS OF THIS PROBLEM ARE ALL OVER THE INTERNET, DESPITE TOYOTA'S REFUSAL TO RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401872May 17, 2011
SEAT BELTS:FRONT
2009 TOYOTA CAMRY. CONSUMER STATES DIFFICULTY WITH CONNECTING THE SEAT BELT *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399537May 9, 2011
VEHICLE SPEED CONTROL
2009 TOYOTA CAMRY HAD A UNCONTROLLED SUDDEN ACCELERATION INCIDENT WHILE MY WIFE, DAUGHTER, 9 WEEK OLD GRANDSON, AND TWO NIECES WERE IN THE CAR. SHE WAS MAKING A LEFT TURN WHEN THROTTLE LOCKED ON FULL POWER. MY WIFE APPLIED THE BRAKES BUT DID SLOW CAR TO MUCH SO SHE PLACED IN NEUTRAL, COASTING INTO A SHOPPING AS THE ENGINE KEPT RACING. SHE CHECK THE FLOOR MAT BUT NO PROBLEM THEN STOMPED THE THROTTLE A COUPLE OF TIME UNTIL THE ENGINE RPM RETURNED TO NORMAL. SHE THEN PLACE THE CAR IN DRIVE THEN PARKED THE CAR INTO A PARKING STALL. SHE RECALLED THE SMELLING ORDER HOT ENGINE AND HOT BRAKES. VEHICLE WAS DRIVEN HOME AND IS BEING TAKEN TO TOYOTA 05/09/11 FOR INSPECTION AS INSTRUCTED BY SERVICE ADVISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399189May 5, 2011
SUSPENSION:FRONT, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THE FRONT DRIVER AND REAR PASSENGER STRUTS WERE DEFECTIVE AND LEAKING. THE VEHICLE WAS TAKEN TO DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE STRUTS LEAKING WAS A NORMAL OCCURRENCE AND SHOULD NOT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,477, AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399234May 5, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HV. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE FROM THE FRONT DRIVER SIDE. THE CONTACT STATED THAT NEITHER THE FRONTAL OR SIDE AIR BAGS DEPLOYED AND THE VEHICLE SUSTAINED MODERATE BODY DAMAGE. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL WITH NECK AND BACK INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE DEALER WAS CONTACTED WHO ADVISED THAT THE SIDE AIR BAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS CONTACTED AND A CLAIM NUMBER WAS FILED BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,300.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10398539May 2, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
WHEN INSTALLING MY RADIAN80SL WITH SUPERLATCH, I CHECKED FOR MOVEMENT AT THE BELT PATH AND THE SUPERLATCH STRAPS VERY EASILY LOOSENED. MORE THAN ONE ATTEMPT WAS MADE TO GET AN ACCEPTABLE INSTALL USING THE SUPERLATCH, BUT IT LOOSENED EACH TIME, LEAVING MORE THAN 1" OF MOVEMENT AND AN UNACCEPTABLE INSTALL. I DO NOT FEEL MY CHILD WOULD BE SAFELY PROTECTED BY THIS SEAT IN THE EVENT OF A CAR ACCIDENT. I HAVE BEEN ABLE TO GET AN ACCEPTABLE INSTALL USING THE SEAT BELT. I AM VERY DISAPPOINTED IN SKJP FOR NOT ISSUING A RECALL ON THIS PRODUCT, AS IT IS NOT SAFE. I HAVE HEARD NUMEROUS OTHER REPORTS OF THIS SAME PROBLEM. PAYING OVER $200 FOR A CAR SEAT TO KEEP MY CHILD SAFE, I DO NOT EXPECT TO GET A DEFECTIVE AND UNSAFE PRODUCT. BEING ABLE TO RF TO 45 POUNDS, RF TETHER AND BE ABLE TO FIT 3 ACROSS WITH THIS SEAT ARE GREAT FEATURES BUT ARE WORTHLESS IF THE SEAT ISN'T SAFELY INSTALLED. UNFORTUNATELY, THERE ARE PROBABLY MANY OWNERS OF THIS SEAT THAT ARE UNAWARE OF THIS PROBLEM. SKJP NEEDS TO ISSUE A RECALL! INSTALL WAS IN A 2009 TOYOTA CAMRY. CHILD RESTRAINT INFORMATION: RADIAN80SL, MODEL # 18500, DOM 11/10, SERIAL # 11100082704327 SUPERLATCH INFORMATION: DOM OCT2010, LOT 0J2 PN SSK-306_SB-08 (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=TOYOTA, MODEL=CAMRY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397481April 26, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER HAVING AN OIL CHANGE SERVICE BY AN INDEPENDENT MECHANIC, THEY ADVISED HIM THAT THE STRUTS WERE LEAKING VERY HEAVILY AND ADVISED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE LEAKAGE WAS NOT SEVERE ENOUGH TO MAKE REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 05/25/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395456April 11, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD-ON CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THIS WAS THE THIRD CRASH EXPERIENCED IN THE VEHICLE IN WHICH THE AIR BAGS DID NOT DEPLOY. THERE WAS NO PRIOR WARNING TO INDICATE A POSSIBLE FAILURE WITHIN THE AIR BAGS. THE VEHICLE WAS REPAIRED AND THEN INSPECTED BY A DEALER AND THEY ADVISED THE CONTACT THAT NOTHING WAS WRONG WITH THE AIR BAGS. THE CONTACT WAS CONCERNED THAT THE VEHICLE MAY NOT HAVE OPERABLE AIR BAGS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 17,000. UPDATED 5/9/11 *CN UPDATED 08/29/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10392788March 24, 2011
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY WITH BRIDGESTONE TURANZA EL400 TIRES, LINE SIZE P215/60/. THE CONTACT STATED THAT THE TIRE TREAD BEGAN TO SEPARATE. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER AND WAS TOLD THAT THE TIRES WERE FEATHERING. THE ALIGNMENT WAS CHECKED AND THE CONTACT WAS ADVISED THAT THE ALIGNMENT WAS NORMAL. THE MANUFACTURER STATED THE FAILURE WAS COMMON IN HIS PARTICULAR MODEL TIRES. THE CONTACT STATED HE WAS NEVER MADE AWARE OF AN ISSUE WITH THE TIRES. THE FAILURE MILEAGE WAS 16,000. UPDATED 05/04/11 *BF UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393196March 23, 2011
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2009 TOYOTA CAMRY. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED TWICE, EVEN THOUGH THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER IN 2010 FOR REPAIRS. UPDATED ADDED PHONE NUMBERS. 04/12/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392630March 23, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE MECHANIC ADVISED HER THAT THE FRONT STRUTS WERE LEAKING OIL AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT IT WAS NORMAL AND DIDN'T NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. UPDATED 08/01/11*LJ UPDATED 08/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392654March 23, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE ROUTINE MAINTENANCE WAS BEING PERFORMED BY AN AUTHORIZED DEALER, THE CONTACT WAS TOLD THAT THE REAR DRIVER'S SIDE STRUT WAS LEAKING FLUID. THE CONTACT WAS ALSO TOLD THAT IT WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000. THE CONSUMER STATED HE SPOKE TO A THIRD PARTY MECHANIC AND WAS INFORMED STRUTS WERE SUPPOSED TO BE SEALED AND IF THERE WAS A LEAK, IT WAS BECAUSE THE STRUT WAS DEFECTIVE. UPDATED 04/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390591March 18, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE STOPPED AT A STOP SIGN APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A PICKUP TRUCK. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS BEING INSPECTED BY THE CONTACTS INSURANCE COMPANY. THE DRIVER OF THE VEHICLE SUFFERED BUMPS, SCRAPES AND BRUISES DUE TO THE CRASH AND WAS TRANSPORTED TO THE HOSPITAL. THE DRIVER CONTINUED TO TAKE MEDICATION AND WAS UNDERGOING THERAPY FOR SEVERE PAIN IN HER RIGHT LEG. THE PASSENGER SUSTAINED SCRATCHES TO HIS ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 04/12/11 *BF UPDATED 1/13/2012 *LN *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10390027March 14, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
ON WEDNESDAY, 2/16/11, AT 4:50 P.M. I WAS TRAVELING DOWN SUDBURY STREET IN BOSTON, MA TO MAKE A RIGHT HAND TURN ONTO CONGRESS STREET IN BOSTON. I CAME DOWN THE HILL AND STOPPED AT A RED TRAFFIC LIGHT. MY CAR, FOR NO APPARENT REASON, BEGAN TO RACE AND WOULD NOT STOP. I APPLIED MORE PRESSURE TO THE BRAKE AND SHIFTED THE CAR INTO PARK. IT CONTINUED TO RACE FOR 5-10 SECONDS AFTER I DID THIS. THIS WAS A VERY FRIGHTENING INCIDENT, GIVEN THERE WAS A STOPPED VEHICLE IN FRONT OF ME, A VEHICLE BEHIND ME AND MANY PEDESTRIANS AT THAT HOUR. I NO LONGER FEEL SECURE WITH THE CAR AND AM ANTICIPATING THAT THIS MAY RE-OCCUR AT ANY TIME. *TR UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387070March 1, 2011
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PRIOR TO THESE INCIDENTS, THE VEHICLE WAS CHECKED BY THE DEALER ON THEIR RECALL. I WAS TRAVELING ON A 2 LANE HIGHWAY AT 60 MPH WITH THE CRUISE CONTROL ON. I APPROACHED A SLIGHT INCLINE IN THE ROAD AND THE TRANSMISSION DOWNSHIFTED AS NORMAL. TACHOMETER WENT FROM 2000 RPM TO 3000 RPM. THEN SUDDENLY THERE WAS A SUDDEN UNCONTROLLABLE ACCELERATION IN WHICH THE ENGINE REVVED UP TO 4500 RPM AND THE ENGINE WAS SCREAMING AS THOUGH IT WAS ABOUT TO BLOW APART. MY FOOT WAS NOT IN CONTACT WITH THE ACCELERATOR PEDAL. THE FLOOR MAT HAD BEEN REMOVED PER THE DEALER INSTRUCTIONS. I IMMEDIATELY PUT MY FOOT ON THE BRAKE PEDAL WHICH STOPPED THE SUDDEN ACCELERATION. IF THIS HAD BEEN ON A WET HIGHWAY OR IN TRAFFIC THERE WOULD SURELY HAVE BEEN AN ACCIDENT. THIS SAME INCIDENT HAS OCCURRED 4 TIMES WITHIN THE LAST 6 MONTHS. I TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPORTED THAT THERE WAS NOTHING WRONG AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER SEVERAL CONVERSATIONS WITH TOYOTA, THEY SAID THAT THEY WILL MAKE A RECORD OF MY INCIDENTS BUT, TOYOTA WILL DO NOTHING TO FIX THE PROBLEM. THIS HAD TO HAVE BEEN CAUSED BY THE CRUISE CONTROL SYSTEM OR THE COMPUTER/SOFTWARE CONTROLLING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383245February 18, 2011
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT SHE WAS EXPERIENCING PROBLEMS WITH HER VEHICLE AFTER NHTSA RECALL CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL ACCELERATOR PEDAL WAS REPAIRED. THE VEHICLE WOULD ACCELERATE SPORADICALLY, THE BRAKE PEDAL AND THE ENTIRE VEHICLE VIBRATED WHILE AT A STOP SIGN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383588February 15, 2011
SUSPENSION
TWO OF THE FOUR STRUTS ARE LEAKING . PER TOYOTA THEY ARE NOT LEAKING ENOUGH TO WARRANT REPLACEMENT UNDER THE WARRANTY . PER MY OWN MECHANIC THE STRUTS NEED TO BE REPLACED AND IT WILL FAIL WEST VIRGINIA INSPECTION FOR IT. YOU CAN TELL THE STRUTS HAVE ISSUES BECAUSE THE TIRES ARE WEARING IN A MATTER CONSISTENT WITH STRUT ISSUES. TOYOTA SAYS THE TIRE WEAR IS NORMAL FOR THE TYPE OF TIRES I HAVE , THE MANUFACTURE SAYS OTHER WISE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382576February 14, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2009 TOYOTA CAMNRY SE. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED THAT THERE WAS A STRONG SULFUR ODOR COMING IN THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO STATED THEY WOULD REBOOT THE COMPUTER BUT WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ALSO SUGGESTED THAT IN ORDER TO MINIMIZE THE ODOR HE SHOULD DRIVE WITH THE RECIRCULATOR ON. THE MANUFACTURER WAS CONTACTED WHO SENT A TECHNICIAN TO INSPECT THE VEHICLE WHO STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 19,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382069February 8, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
HAVING PARKED THE CAR OVERNIGHT IN THE GARAGE, GOT IN CAR WITH PASSENGER AND ATTEMPTED TO BACK OUT OF GARAGE. CAR LUNGED FORWARD, THEN CORRECTING ITSELF AND STARTED BACKWARD. THIS HAS HAPPENED ON SEVERAL OCCASIONS BOTH IN THE GARAGE AND IN PARKING LOTS. MENTIONED PROBLEM TO FRIEND WITH SAME CAR AND HE SAID HE HADN'T NOTICED A PROBLEM BUT CAME TO WORK SEVERAL MONTHS LATER AND SAID IT HAD HAPPENED TO HIM WHILE HIS WIFE WAS A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380193February 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
TOYOTA CAMRY 2009 ENGINE FAILURE DUE TO SLUDGING. MY LEASED 2009 TOYOTA CAMRY (JUST TWO YEAR OLD CAR) RECENTLY HAD DIED RIGHT ONA ROAD WHILE I WAS DRIVING IT TO MY MECHANIC. FEW DAYS BEFORE THAT I NOTICED A CLANKING NOISE COMING FROM UNDER THE HOOD. CALL MY MECHANIC AND GOT AN APPOINTMENT. ON THE DAY OF THE APPOINTMENT NOTICED CLANKING NOISE INCREASE WHEN I STARTED ENGINE. NOT EVEN 2 MILES LATER MY ENGINE -BOOM!- HAD THROWN ROD THROUGH THE BOTTOM OF THE CASE, MAKING A LARGE HOLE, SPILLING OIL ALL OVER THE ROAD. LUCKILY, I WAS ABLE TO DRIFT AND PULL TO THE SIDE WITHOUT CAUSING ACCIDENT. TOWED CAR TO THE NEAREST TOYOTA CENTER, WHERE THEY OPENED TOP COVER OF THE ENGINE AND RIGHT AWAY ANNOUNCED THAT ENGINE IS GELLED AND TOYOTA WILL NOT COVER THE REPAIR UNDER WARRANTY BECAUSE TO THEM THE SLUDGE THEY SAW LOOKED LIKE CLEAR CASE OF POOR MAINTENANCE. EVEN THOUGH I CAREFULLY KEPT AND PRODUCED ALL RECEIPTS SHOWING THAT I WAS CHANGING OIL, FILTER AND ROTATED TIRES EVERY 5000 MILES. MY INTERNET RESEARCH SHOWED THAT THERE COULD BE A LOT MORE REASONS TO SLUDGE BUILD-UP THAN JUST POOR OIL CHANGE HABIT, BUT AS FAR AS I AM AWARE, TOYOTA DID NOT PERFORM ANY TESTS OR CHECKS ON MY CAR. JUST ONE LOOK AND-VOILA- THEY ALREADY KNOW THAT IT IS MY FAULT. FACT THAT THIS IS MY 3-RD BACK-TO-BACK TOYOTA LEASE AND THAT I ALWAYS KEEP RECEIPTS OF SERVICE DOES NOT MEAN ANYTHING TO THEM. $7000-$8000 REPAIR OUT OF MY POCKET IS OUT OF QUESTION. I WILL SPEAK WITH TOYOTA HEADQUARTERS IN CALIFORNIA. IF THIS WILL NOT RESOLVE MY PROBLEM, I WILL HAVE NO CHOICE BUT TO ENGAGE MY ATTORNEY AND LITIGATE. I ALSO WANT TO OPEN A CASE AND REPORT DANGEROUS SITUATION I WAS PUT THROUGH DUE TO CAMRY ENGINE FAILURE WHILE DRIVING ON A ROAD AT 50 MI/H. I COULD EASILY BE LESS LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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