Toyota Camry Complaints (2009)

1,412 consumer complaints on file.

#10500559February 26, 2013
STRUCTURE
I PURCHASE A CAMRY AND THE DASHBOARD IS MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499996February 25, 2013
ENGINE
HAD OIL CHANGED ON 6/8/12 MECHANIC INFORMED THERE WAS NOT MUCH OIL IN THE ENGINE -MLG 93235. WENT TO TOYOTA-08/08/12-MLG 95739. WE HAD ADDED OIL-1.5 QTS ON 08/04/12. THEY INSPECTED OIL LEVEL. OIL LEVEL AT PROPER LEVEL-TOLD TO COME BACK IN 1000 MLS AND NOT TO ADD OIL. CAME BACK ON 8/30/12-OIL LEVEL-FOUND ENGINE 2 QTS LOW AFTER DRIVING 1040 MLS.WE WERE TOLD TO CALL CUSTOMER SERVICE COMPLAINTS AND TALKED TO MONIQUE. SHE REQUESTED SOME OIL CHANGE RECEIPTS. WE WERE ABLE TO SUBMIT 12 RECEIPTS WITH DOCUMENTED MILEAGE. WE ALSO SUBMITTED AN OIL CONSUMPTION REPORT FROM TOYOTA THAT INCLUDED THE 2009 CAMRY AND OTHER MODELS AND YEARS. THE INTRODUCTION OF THE TOYOTA TECHNICAL SERVICE BULLETIN DATED 08/11/11 STATES "SOME 2006-2011 MODEL YEAR VEHICLES EQUIPPED WITH THE 2AZ-FE ENGINE MAY EXHIBIT ENGINE OIL CONSUMPTION. THE PISTON ASSEMBLY HAS BEEN CHANGED TO MINIMIZE OIL CONSUMPTION..." ON PAGE 6 OF THIS BULLETIN, POINT 6 STATES, "DETERMINE THE QUANTITY OF OIL THAT WAS CONSUMED IN 1200 MILES. WAS THE OIL LEVEL MORE THAN 1 QT LOW AFTER 1200 MILES OF NORMAL DRIVING? YES-GO TO REPAIR PROCEDURE NO-THIS TSB DOES NOT APPLY. WARRANTY GUIDELINE FOR ACCEPTABLE OIL CONSUMPTION IS 1 QT PER 1200 MILES OF OPERATION. NO WARRANTY CLAIM SHOULD BE FILED." MONIQUE CONTACTED US BACK AND ASKED US TO PERFORM OIL CONSUMPTION TEST ONE MORE TIME. AT THAT TIME, THE TOYOTA MECHANICS FOUND ENGINE OIL 2.5 QTS LOW AFTER 1,503 MILES."REMOVE SPARK PLUGS AND INSPECTED CYLINDERS WITH BOROSCOPE -FOUND VERTICAL SCORING ON CYLINDER WALLS DUE TO IMPROPER PISTON AND RING FIT." MONIQUE CONTACTED US AFTER THIS FINDING AND OFFERED THAT TOYOTA WOULD PAY $3000.00 TO FIX THIS AND THE TOTAL COST IS A MIN. OF $5,500. WE HAVE TO PAY $2,500.MIN. TO RECTIFY THE ISSUE. THIS CAR WAS PURCHASED NEW NOT KNOWING THERE WAS A PISTON/RING FIT PROBLEM. THE PROBLEM APPEARED AFTER WARRANTY EXPIRED. THIS WAS THEIR PROBLEM FROM THE START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499712February 22, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE THE VEHICLE INSPECTED FOR AN UNRELATED ISSUE, THE MECHANIC ADVISED HIM THAT THERE WAS A LEAK NEAR THE PASSENGER'S SIDE FRONT STRUT. THE MECHANIC DIAGNOSED THAT THE FRONT PASSENGER'S SIDE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE LEAK WAS A NORMAL CHARACTERISTIC OF THE VEHICLE AND THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,800. UPDATED 03/21/13*LJ UPDATED 05/09/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498112February 14, 2013
AIR BAGS, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE WIRING HARNESS IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 40,000. UPDATED 03/15/13*LJ UPDATED 03/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498113February 14, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, SHE HEARD A BANGING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT STRUT COIL, COIL SPRINGS, STRUT MOUNT AND, SWAY BAR LINKS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,053.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497959February 12, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, STRUCTURE:BODY
I HAVE A TOYOTA CAMRY 2009. MY CAR WENT THROUGH THE RECALL SERVICES, TOYOTA HAD FOR THE ACCELERATION PROBLEMS THROUGH ONE OF THEIR DEALERS. HOWEVER, ON 02/08/2013, I WAS INVOLVED IN AN ACCIDENT, WHEREIN I FELT THIS PROBLEM MYSELF. ON A BUSY ROAD I MAY HAVE BEEN DRIVING BETWEEN 35-40 MPH, WHEN ALL OF A SUDDEN, WHEN I APPLIED BRAKES, MY CAR WOULDN'T STOP BUT ACCELERATED TO MAYBE DOUBLE THE SPEED AND HIT THE CAR IN FRONT OF ME. IT APPEARED AS IF THERE ARE NO BRAKES IN THE CAR.THE IMPACT WAS SO SEVERE, THAT I AM STILL NERVOUS AND SHAKEN UP WITH THE INCIDENT. THE PERSON DRIVING THE CAR I HIT, THOUGHT I WAS SPEEDING. BUT IT DEFINITELY WAS THE ACCELERATION PROBLEM. THIS PROBLEM HAS NOT YET RESOLVED AND COULD LEAD TO MANY MORE ACCIDENTS. I HAVE REPORTED THIS PROBLEM TO TOYOTA DEALERSHIP AND ON THEIR SUGGESTION TO THE TOYOTA CUSTOMER EXPERIENCE TEAM. I WAS EXTREMELY LUCKY, THAT THERE WERE NO PHYSICAL INJURIES IN THE ACCIDENT, BUT IT COULD HAVE BEEN FATAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10495621February 4, 2013
STRUCTURE
2009 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE ROOF. *SMD THE CONSUMER STATED SHE HEARD A NOISE AS SHE WAS DRIVING. THE DEALER INFORMED THE CONSUMER, THE ROOF HAD DISCONNECTED FROM THE FRAME OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496322February 4, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT HE NOTICED THERE WAS A LEAK NEAR THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT STRUTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495990January 31, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE HAVING THE TIRES REPLACED, SHE WAS NOTIFIED THAT THE STRUTS WERE LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE BUT STATED THAT ACCORDING TO THE MANUFACTURER SPECIFICATIONS THE STRUTS DID NOT HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 29,689...UPDATED 03/18/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496002January 31, 2013
AIR BAGS
ON 11 26 2012 I WAS APPROACHING AN INTERSECTION ON A GREEN LIGHT GOING APPROXIMATELY 35 MPH WHEN I COLLIDED WITH A TRUCK WHICH WAS TRAVELING AT A HIGH RATE OF SPEED AGAINST A RED LIGHT THROUGH THE SAME INTERSECTION. THE IMPACT TOTALED MY VEHICLE. WITNESSES AT THE SCENE ESTIMATED THE OTHER DRIVERS SPEED AT APPROXIMATELY 50 MPH. THE AIRBAGS IN MY 2009 CAMRY DID NOT DEPLOY. I SUSTAINED A CONCUSSION AND SPINAL INJURIES. IF THE AIR BAGS HAD DEPLOYED I AM CONVINCED THAT I MIGHT HAVE SUSTAINED FEWER INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10494539January 24, 2013
STRUCTURE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT DURING WARMER WEATHER, THE DASHBOARD BEGAN TO MELT. IN ADDITION, THE DASHBOARD REFLECTS LIGHT LIKE A MIRROR TO THE DRIVERS EYES. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS FOR THE COMPONENT. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE CURRENT MILEAGE WAS APPROXIMATELY 31,650. UPDATED 3/14/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494402January 23, 2013
ENGINE
DURING ROUTINE MAINTENANCE, IT WAS FOUND THAT THE WATER PUMP ON THE 2009 CAMRY HYBRID WAS LEAKING. THIS IS NOT NORMAL FOR A VEHICLE WITH 45,000. OTHER TOYOTA VEHICLES HAVE BEEN RECALLED FOR DEFECTIVE WATER PUMPS. I BELIEVE THE INVESTIGATION INTO DEFECTIVE WATER PUMPS NEEDS TO BE EXPANDED AS THIS IS NOT A NORMAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494423January 23, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR WOULD NOT REMAIN SECURED IN THE HOUSING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VISOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491880January 8, 2013
STEERING
I HAVE TAKEN CARE OF VEHICLE WHICH IS WELL MAINTAINED AND ALL OF SUDDEN I START FEELING A CLICKING NOISE IN THE TOYOTA CAMRY STEERING (EXAMPLE BACKING OUT OF THE PARKING LOT AND TURN INTO SHARP TURNS. I BELIEVE THIS MAY BE A PRODUCT DEFECTIVE FOR CAMRY INTERMEDIATE STEERING SHAFT. THERE MANY PEOPLE HAVING THE SAME SYMPTOMS WITH 2007 TO 2011 CAMRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492441January 7, 2013
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2009 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED THE ACCELERATOR PEDAL, BECAME STUCK UNDER THE CARPET OF THE MAT. THE RIGHT REAR SIDE OF THE VEHICLE STRUCK A RETAINING FENCE AND CAUSED THE HIM TO SPIN AROUND. THE CONSUMER SUFFERED MINOR INJURIES. NO POLICE REPORT WAS FILED AS THE DAMAGE TO THE FENCE WAS MINOR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10490955January 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PARKED CAR IN DRIVEWAY TWO HOURS LATER MY NEIGHBOR TOLD ME MY LIGHTS WERE ON. LIGHT SWITCH WAS OFF COULD NOT GET LIGHTS TO GO OFF. CALLED TOW TRUCK THEY COULD NOT GET LIGHTS TO TURN OFF, SO THEY PULLED THE FUSES FOR THE LIGHTS. THREE HOURS LATER THE HORN STARTED BLOWING,,HAD TO DISCONNECT TO GET IT TO STOP. TOOK INTO TOYOTA DEALER WHERE I BOUGHT IT, A YEAR AGO. THEY SAID THEY THOUGHT IT WAS A AFTER MARKET ALARM SYSTEM THAT WAS INSTALLED PREVIOUSLY TO MY OWNERSHIP. THEY DISCONNECTED IT, THREE WEEKS LATER SAME THING STARTED HAPPENING, EXCEPT THIS TIME THE HIGH BEAM HEADLIGHTS WOULD NOT TURN OFF. TAKE IT BACK TO TOYOTA AND NOW THEY SAY IT IS AN INTERNAL ELECTRICAL PROBLEM THAT MAY CAUSE OTHER PROBLEMS IF NOT FIXED. AROUND $825. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490320December 28, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE BEGAN TO ACCELERATE. THE DRIVER CRASHED INTO A POLE AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE FOR TREATMENT OF INJURIES. THE VEHICLE WAS TOWED TO A TOWING COMPANY AND WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS SERVICED PRIOR TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V388000(VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE VEHICLE WAS DESTROYED IN THE CRASH. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000. .... UPDATED 02-20-13 *BF UPDATED 2/21/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10490106December 26, 2012
ENGINE
TOYOTA MOTOR CORP. HAS ISSUED SERVICE BULLETIN # T-SB-0094-11 DATED AUG. 11, 2011. THIS SB DESCRIBES THE DIAGNOSIS AND REPAIR OF TOYOTA MOTOR CARS AND TRUCKS USING THE 2AZ-FE 4 CYLINDER ENGINE. THESE ENGINES HAVE A DEFECT RESULTING IN EXCESSIVE OIL CONSUMPTION. EXCESSIVE OIL ENTERING THE COMBUSTION CHAMBER DOES NOT BURN WITH THE FUEL AIR MIXTURE. IT ENTERS THE EXHAUST SYSTEM AS UNBURNED FUEL. IN THE EXHAUST SYSTEM THERE IS A DEVICE CALLED A CATALYTIC CONVERTER. THIS DEVICE HAS A NORMAL INTERNAL OPERATING TEMP. OF 500-1000 DEGREES F. OIL ENTERING THIS DEVICE IS LIKE "POURING OIL ON THE FIRE" WHICH RESULTS IN EXHAUST SYSTEM OVERHEATING ANF FIRE. FURTHER...EXCESSIVE OIL ENTERING THE COMSUMPTION CHAMBER RESULTS IN ENGINE SPARK PLUG FOULING AND MIS-FIRE. ENGINE MIS-FIRE RESULTS IN A MOST VERY SERIOUS CONSEQUENCE...NAMELY...CATALYTIC CONV. OVERHEATING AND FIRE. WHEN A SPARK PLUG FOULS, IT DOES NOT FIRE AND IGNITE THE FUEL AND AIR IN THE CYLINDER. RESULT? RAW FUEL ENTERS THE EXHAUST SYSTEM INCLUDING THE CATALYTIC CONVERTER. NOW YOU ARE "POURING GASOLINE ONTO THE FIRE".I SUGGEST YOU FOLKS INVESTIGATE THIS ENGINE DEFECT, AND DETERMINE IF TOYOTA NEEDS TO RECALL THE VEHICLES HAVING THIS 4 CYLINDER ENGINE. IF THIS EXCESSIVE OIL CONSUMPTION PROBLEM IS NOT ADDRESSED, TO INCLUDE THOSE VEHICLES OUT OF WARRANTY, THERE IS A POTENTIAL FOR LIFE THREATENING UNDER HOOD AND UNDER CAR FIRE TO OCCUR ON THESE HIGH MILEAGE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489490December 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER APPROACHING A CONSTRUCTION SITE, THE DRIVER WAS DIRECTED TO BACK THE VEHICLE UP. AFTER THE CONTACT PLACED THE VEHICLE IN REVERSE AND BACK INTO DRIVE THE VEHICLE ACCELERATED TO APPROXIMATELY 35 MPH WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE DRIVER RECEIVED MINOR BRUISES TO HER CHEST FROM THE SEAT BELT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER HAD THE VEHICLE INSPECTED BY AN INVESTIGATOR. THE INVESTIGATION WAS PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. ..UPDATED 01/30/13 *BF UPDATED 2/4/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10489302December 19, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK OR LOCK THE DOORS USING THE KEY FOB. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE DOOR ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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