Toyota Camry Complaints (2020)

284 consumer complaints on file.

#11679944August 11, 2025
AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been in contact with the dealer for over a year and was informed that the parts needed to complete the recall were not yet available. The contact attempted to call the manufacturer, but messages were never returned. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679263August 8, 2025
AIR BAGS
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679059August 7, 2025
AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677373July 30, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11676149July 25, 2025
AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675646July 23, 2025
ELECTRICAL SYSTEM
On multiple occasions the doors have Locked or Unlocked automatically while driving. This puts my children at risk not knowing if doors will stay locked while driving. The problem has not been looked at a dealer. I doubt they could reproduce it being so random and infrequent. There were not any warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675657July 23, 2025
AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675708July 23, 2025
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
Incident Highway Malfunction Occurs – [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A “Drive Start Control Malfunction” warning appeared on the dashboard at the time of the incident. Vehicle Towed to Toyota Service Center – July 11 2025 Following the incident, I brought the car to a Toyota dealership for diagnosis and repair. I spoke with a service advisor named Rebecca, explained the situation, and clearly stated that I did not hit or touch the gear. The vehicle was kept for inspection, repair and I communicatied with Toyota. Vehicle Picked Up – July 16, 2025 I picked up my car from the Toyota dealership on Wednesday, July 16, 2025. I had not yet heard back from Toyota about coverage or resolution. I chose to wait for further communication regarding whether they would take responsibility for the malfunction. Toyota Corporate Follow-Up Call – July 23, 2025 On Tuesday, July 23, 2025, Toyota corporate called to inform me that the repair would not be covered, citing that the vehicle is out of warranty. What disturbed me most was that the representative claimed I had told Rebecca that I might have “bumped the gear,” which is completely false. I made it clear from the beginning that I never touched the gear shifter, and that the malfunction occurred while I was driving normally. This false statement was either a miscommunication or a lie — and it minimizes the seriousness of a potential safety defect. Response to Toyota’s Misrepresentation – July 23, 2025 During the call, I told Toyota that misrepresenting my account was unacceptable and dangerous. If Toyota is aware that this vehicle model may experience uncommanded gear changes while in motion and fails to report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673498July 14, 2025
AIR BAGS, UNKNOWN OR OTHER
Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672088July 8, 2025
AIR BAGS
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670529July 1, 2025
AIR BAGS, SEAT BELTS
I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11668843June 24, 2025
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668583June 23, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
FORWARD FACING RADAR SYSTEM MALFUNCTION. IF VEHICLE IS PARKED IN THE SUN AND WINDSHIELD IS HOT THE FORWARD FACING RADAR IS OVERHEATED AND WHEN YOU START THE VEHICLE THE SAFETY SYSTEM FAIL TO BOOT UP. IF THIS ISN'T ENOUGH OF A SAFETY CONCERN THE ERROR MESSAGES OBSTRUCT YOUR INSTRUMENT CLUSTER SCREEN SO YOU CAN NOT SEE IMPORTANT THINGS LIKE YOUR SPEEDOMETER. YOU CAN CANCEL THE WARNING BUT WITH IN A FEW SECONDS IT REAPPEARS AND OBSTRUCTS YOUR VIEW. VEHICLE WAS TAKEN TO DEALERSHIP. THERE ARE NO RECALLS OR SAFETY BULLETINS ON IT FROM TOYOTA CORP AND NO KNOWN FIX. THIS PROBLEM DID NOT EXIST UNTIL TOYOTA MOVED FORWARD RADAR FROM GRILL AREA AND PLACED IT INSIDE WINDSHIELD TOP CENTER. IF I MANUALLY COOL THE AREA WITH COLD WATER OR PROLONGED FAN BLOWING ON THE AREA I CAN RESTART AND SAFETY SYSTEM BOOTS UP FINE. THIS CONTINUALLY HAPPENS OVER SEVERAL YEARS, AND YET STILL NO RECALL. SEVERAL DISCUSSIONS ON TOYOTA'S FORUM ABOUT THIS EXACT ISSUE. YET NEITHER TOYOTA OR NHTSA ARE ADDRESSING IT. LETS RECALL AND FIX THIS BEFORE SOMEONE DIES AS A RESULT OF THE SAFETY SYSTEM MALFUNCTION OR THE WARNING MESSAGE OBSTRUCTING THE INSTRUMENT CLUSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666949June 14, 2025
UNKNOWN OR OTHER
Door Lock Actuators failed on all doors. At times they don't unlock or don't lock. Toyota informed not covered under Warranty, No Recall or Campaign Notice. For the safety of myself and family I had them replaced at a mechanic. My truck lock is also faulty but not replaced. This started in May 2023 with one lock and again in December of 2024 with the other 3 locks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664158June 1, 2025
AIR BAGS
I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663782May 29, 2025
AIR BAGS
The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11662252May 21, 2025
STEERING
Description of the Problem: On May 19, 2025, the steering wheel intermediate shaft or column of my 2020 Toyota Camry LE Hybrid began to malfunction. The steering became unexpectedly hard and stuck, significantly affecting my ability to safely control the vehicle. This problem occurs intermittently but poses a serious safety risk as it can happen while the vehicle is in motion, especially during turns or lane changes. •The affected component is the steering column/intermediate shaft, and it is available for inspection upon request. •This malfunction put my safety and the safety of others at risk, as it limited my ability to steer accurately and could potentially result in a collision, especially in emergency or high-speed situations. •At this time, the issue has not yet been reproduced or confirmed by a Toyota dealership or an independent service center, but I am in the process of scheduling an inspection. •The vehicle has not yet been inspected by the manufacturer, police, insurance, or other parties, but I am prepared to provide access to the vehicle for a thorough inspection. •There were no warning lamps, error messages, or advance symptoms before the failure. The issue appeared suddenly on May 19, 2025, without any prior signs or indicators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657341April 28, 2025
ENGINE
This was a recall due to the coolant valve Thursday, my vehicle had went in for the recall I picked up my vehicle Friday morning I checked to make sure the part that they have changed nothing wrong with it or not. When I looked at the part a day after I noticed pink stuff is leaking from around it this was announced by Toyota This is the New part they had just made I’m assuming and it is still leaking I have a 2020 Toyota Camry. With 141,000 miles. And now I am having issues. Toyota needs to redesign this piece or have a further investigation on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655343April 18, 2025
FUEL/PROPULSION SYSTEM
engine coolant bypass valve 'a' control circuit/open: circuit short to battery or open I honestly feel like this is not safe. If you’re driving your engine could possibly overheat or it can crack the engine block and several different others I’m not a familiar mechanic this code just popped up My car is running a bit funny I would say that’s what made me do the scan in the first place Nobody has looked at it. I used a code scanner. I cleared the code and then I re-scanned it, and it was still there. Just for a future note, this is for a 2020 Toyota Corolla at 141,000 miles I have seen where the Toyota Corolla is having the same issue several different people at that so I do think they need to have a open investigation about this issue because it is an outgoing issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654746April 15, 2025
AIR BAGS
Recall issued in December 2023…Remedy was estimated to be available in Q3 of 2024. It is now Q2 of 2025, and remedy is still not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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