Toyota Camry Complaints (2012)
645 consumer complaints on file.
- #10573357March 19, 2014STRUCTURE:BODY
ON JAN 31, 2012 AFTER THE LUNCH BREAK, I WAS PARKING MY CAR PER USUAL IN MY OFFICE PARKING LOT WHICH I PURCHASED ON DEC 27, 2011(1 MONTH, 4 DAYS OLD). I COMPLETELY SLOWED DOWN AND APPLYING BRAKE AND RELEASING TO PARK THE CAR IN THE RIGHT WAY. THE CAR CAME TO A STAND STILL A LITTLE BEHIND (BY FEET) FROM THE LOT. SO, I THOUGHT OF MOVING THE CAR LITTLE BIT FORWARD TO PARK CORRECTLY. WHEN I STEPPED ON ACCELERATION WITH VERY MINIMAL IMPACT, THE CAR SUDDENLY ACCELERATED (UNINTENDED) AND HIT THE MOBILE TRAILER WHICH IS IN FRONT. THERE WAS DAMAGE TO THE CAR WHICH COSTS $3000 TO REPLACE FRONT HOOD, BUMPER, FIX THE FRONT DOOR WHICH WAS DAMAGE. THIS INCIDENT ALSO DEPRECIATED THE VALUE OF MY CAR, INCREASED BY INSURANCE PREMIUMS WHICH I AM PAYING FOR TILL DATE. I HAD TO PAY $1000 OUT OF MY POCKET. DUE TO THE SUDDEN UNINTENDED ACCELERATION OF THE VEHICLE, I HAD TO GO THROUGH A VERY TOUGH TIME.IT ALL HAPPENED WITHIN A SECOND AND HORRIFYING. TILL TODAY, I COULDN'T UNDERSTAND HOW THIS INCIDENT HAPPENED BECAUSE I AM VERY CAUTIOUS IN DRIVING AT ALL TIMES. I HAVE HAD DRIVING EXPERIENCE FOR 3 YEARS BEFORE THIS INCIDENT WITHOUT ANY INCIDENT. IF YOU NEED MORE INFORMATION ABOUT THIS INCIDENT, YOU CAN CONTACT ME ON MY EMAIL, CELL PHONE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572539March 15, 2014FUEL/PROPULSION SYSTEM
SIR, MY HYBRID CAMRY CONCERN IS ON YOUTUBE PARTS 1-3 (PUNXSUTAWNEY WINTER DRIVING A 2012 CAMRY HYBRID XLE). I ALLEGE THAT ITS PROPULSION SYSTEM COULD BE THE CAUSE OF FATALITIES PAST OR FUTURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572583March 15, 2014SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS AT A STOP LIGHT AND AS SOON AS THE LIGHT TURNED GREEN, I PRESSED ON THE ACCELERATOR BUT TO NO AVAIL. THE CAR DID NOT MOVE AS USUAL, SO I MOVED MY FOOT OFF THE ACCELERATOR. ONCE MY FOOT WAS OFF THE GAS PEDAL, THE CAR TOOK A CERTAIN SPRING AND UNINTENDED ACCELERATION. I WAS TAKING BY SURPRISED AND QUICKLY ACTED TO CONTROL THE VEHICLE TO SAFETY. I WILL BE REPORTING THIS INCIDENT TO TOYOTA OF NORTH AMERICA AND WILL WAIT FOR THEM TO INSTRUCT ME AS TO WHAT TO DO. SAFETY IS A GREAT CONCERN TO ME AND MY FAMILY AND HOPE THAT TOYOTA DOES THE RIGHT THING AND MAKES SURE TO PROVIDE US AN ANSWER AND REPAIRS OUR VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569158March 13, 2014SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING AND THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL FOR TREATMENT OF HEAD INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,300.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10568560March 11, 2014LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN WITH THE DOORS LOCKED, THE FRONT PASSENGER'S SIDE DOOR WAS ABLE TO BE OPENED FROM THE EXTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,361. THE VIN WAS UNAVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566833March 3, 2014VISIBILITY, STRUCTURE:BODY
A RATTLE OR POPPING NOISE COMING FROM THE MOONROOF ABOVE FRONT PASSENGER SEAT. ON 2/7/13 A REPAIR WAS MADE AND WAS TOLD THAT WELDING DEBRIS WAS FOUND ON A CONTACT POINT IN THE MOONROOF. REPAIR STATED THAT THE MOONROOF MOUNTINGS WERE CLEANED AND THE MOONROOF WAS RE-TORQUED. AFTER THE REPAIR WE HEARD A CREAKING SOUND ON OCCASION WHEN MAKING TURNS AND ON ROUGH ROADS BUT DIDN'T FEEL IT WAS BAD ENOUGH TO TAKE BACK FOR REPAIR. NOW A YEAR LATER ON 3/3/14, THE NOISE HAS RETURNED AND TOOK IT IN AGAIN FOR REPAIR. WAS TOLD THAT PLASTIC SHIMS HAD TO BE ORDERED AND THAT THEY WOULD CALL WHEN THEY COME IN. I'LL TAKE MY CAR IN AGAIN WHEN THE PARTS ARRIVE AND LET THE SERVICE DEPARTMENT RE-ATTEMPT TO MAKE THE REPAIR AGAIN. THIS IS A KNOWN PROBLEM WITH ALL 2012 TOYOTA CAMRY'S. IF YOU GOOGLE MOONROOF POPPING OR RATTLING ON 2012 TOYOTA CAMRY'S, YOU'LL FIND THAT THIS IS A RECURRING PROBLEM THAT TOYOTA IS HAVING WITH THEIR MOONROOF. HOPEFULLY, THE NEXT REPAIR RESOLVES THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566583March 1, 2014FUEL SYSTEM, GASOLINE
FUEL PUMP RUNS WITH CAMRY SITTING IDLE (OFF) IN GARAGE, WITH IGNITION OFF (HUMMING NOISE COMING FROM LOWER REAR OF CAR). HAPPEN FREQUENTLY AND AFTER CAR HAS BEEN SITTING UNUSED FOR HOURS SOMETIMES. NO FUEL LEAKS NOTED. WORRIED THIS COULD BE A FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566516February 28, 2014STRUCTURE:BODY
TL* THE CONTACT RENTED A 2012 TOYOTA CAMRY. THE CONTACT WAS LIFTING A WALKER FROM THE TRUNK WHEN THE TRUNK DOOR ABRUPTLY FELL AND STRUCK THE CONTACT ON THE HEAD. THE FAILURE CAUSED AN INTENSE, SEVERE PAIN TO THE CONTACT. THREE DAYS LATER, THE CONTACT BEGAN SEEING INK SPOTS IN HER VISION, SHOOTING LIGHTS, AND VERY TINY LIGHT SPOTS. THE CONTACT WAS SEEN BY A RETINA SPECIALIST AND WAS IMMEDIATELY REFERRED TO THE EMERGENCY ROOM. THE CONTACT WAS THEN SEEN BY A MEDICAL PROFESSIONAL AND WAS ADVISED THAT SHE WAS IN NEED OF EMERGENCY SURGERY TO CORRECT A TORN RETINA AND BLOOD CLOTS IN THE EYE, CAUSED BY THE IMPACT OF THE TRUNK STRIKING THE CONTACT ON THE HEAD. THE CONSUMER ALSO HAD A PARTIALLY TORN ROTATOR CUP IN THE SHOULDER. THE RENTAL COMPANY WAS ADVISED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURE WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/04/14*LJ UPDATED 4/9/14 MA UPDATED 04/11/2014 *JS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10566069February 26, 2014POWER TRAIN
MY CAR ONLY HAS A YEAR ON THE ROAD; WE BOUGHT IT NEW JANUARY 2013 AND STARTED HAVING ISSUES SINCE THEN. IT HESITATES AND SLIPPING, AND ITS BEEN MORE THAN COUPLE OF TIMES THAT I ALMOST HIT OTHER CARS OR THEY ALMOST HIT ME ON THE REAR BECAUSE THE CARS STAYS IN NEUTRAL. WE'VE BEEN AT THE DEALERSHIP MORE THAN SIX TIMES FOR THE SAME PROBLEM AND THEY SAID THEY CANNOT FIND THE ISSUE BECAUSE THE COMPUTER IS NOT GIVING THEM ANY CODE. WE DROVE IT WITH THE SHOP FOREMAN OF THE DEALERSHIP AND HE SAID HE FELT IT TOO BUT DIDN'T WANT TO DO ANYTHING BECAUSE HE DIDN'T GET A CODE ON THE COMPUTER. THE DEALERSHIP HAS ADJUSTED THE TRANSMISSION FLUID AND IT HELPED FOR A WEEK BUT THE PROBLEM COMES BACK AGAIN. ME AND MY FAMILY DON'T FEEL SECURE USING THIS CAR WHICH IS ALMOST NEW AND NOBODY DO NOTHING ABOUT, EVEN WHEN WE HAVE WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565484February 23, 2014STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON 02-18-2014, I WAS DRIVING ON INTERSTATE 55 AND THE SUNROOF/MOONROOF ON MY 2012 TOYOTA CAMRY SUDDENLY, AND WITHOUT APPARENT REASON, IMPLODED. BECAUSE I HAD THE SUNROOF SHADE OPEN, GLASS FLEW INTO THE CABIN OF THE CAR. FORTUNATELY, ALTHOUGH I COULD FEEL GLASS STICKING IN MY FOREARM AND PALM, I WAS NOT CUT AND THERE WERE NO OTHER PASSENGERS IN THE CAR. ALSO, TRAFFIC WAS LIGHT AND I DID NOT CRASH AS A RESULT OF IT. WHEN THE GLASS BROKE, THERE WAS A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION. THE SITUATION COULD HAVE EASILY CAUSED A MAJOR ACCIDENT. I HAVE SEARCHED IN AND AROUND MY CAR BUT HAVE NOT FOUND ANY OBJECT THAT COULD HAVE CAUSED THIS TO HAPPEN. I BELIEVE THAT THIS IS DUE TO A DEFECT IN EITHER THE SUNROOF OR THE GLASS. LAST APRIL, TOYOTA HAD TO ADJUST MY SUNROOF BECAUSE IT WAS RATTLING. THE REPAIR INCLUDED ADDING SOME SHIMS TO IT. I WAS TOLD THAT BY THE TOYOTA SERVICE DEPARTMENT THAT THE SUNROOF RATTLE WAS A COMMON ISSUE WITH THIS MODEL CAR. I BELIEVE THAT THE SUNROOF WAS DEFECTIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564107February 19, 2014SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2012 TOYOTA CAMRY & 2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO BOTH VEHICLES HEATED SEAT ISSUES. *SMD THE CONSUMER WANTED TO KNOW, HOW COULD A VEHICLE NOT SOLD, POSSIBLY BE DEEMED NOT UP TO VEHICLE SAFETY STANDARDS, BUT A VEHICLE SOLD WITH THE EXACT SAME ISSUE BE DEEMED NOT TO BE SUBJECT TO A SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564619February 17, 2014SERVICE BRAKES
I HAVE A 2012 TOYOTA CAMRY, I WAS DRIVING ON THE FREEWAY AND THERE WAS AN ACCIDENT UP AHEAD AND I HAD TO BREAK SUDDENLY. ALL MY BRAKES DID WAS MAKE A LOUD STUTTERING SOUND WHICH I COULD ACTUALLY FEEL IN THE BRAKE PEDAL AND SLOWED VERY SO SLIGHTLY I HAD LITTLE TO NO CONTROL OF MY BRAKES. I THOUGHT IT WAS ALL OVER BECAUSE IT DIDN'T APPEAR THAT I WAS GOING TO STOP BUT I MANAGED TO JUST MISS THE CAR IN FRONT OF ME STEERING OFF TO THE SHOULDER OF THE FREEWAY JUST IN TIME AND MY CAR FINALLY STOPPED. AT THE TIME, I THOUGHT IT MIGHT OF BEEN THE WAY I APPLIED MY BREAKS, OR AN ISOLATED INCIDENT UNTIL READING AN ARTICLE ABOUT A LEXUS RECALL WHICH SOUNDS LIKE THE SAME PROBLEM. THIS ISN'T MY FIRST CAR WITH ANTI-LOCK BRAKES SO I AM FAMILIAR WITH THE WAY THEY'RE SUPPOSED TO WORK. IT APPEARS THAT TOYOTA MAY NEED ADD ONE MORE VEHICLE TO IT'S LIST BEFORE SOMEONE IS KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563861February 11, 2014ELECTRICAL SYSTEM, ENGINE
RECENTLY I EXPERIENCED TWO EVENTS WHICH STARTED ME THINKING ABOUT ONE SAFETY FEATURE OF THE NEW AUTOMOBILE IGNITION SYSTEMS. I HAVE A 2012 TOYOTA CAMRY WHICH HAS AN IGNITION KEY (?) WHICH DOES NOT HAVE TO BE INSERTED INTO AN IGNITION KEYHOLE FOR STARTING THE ENGINE. ONE HAS TO PUSH THE START/STOP BUTTON WHILE DEPRESSING THE BRAKE PEDAL TO START THE ENGINE, AND JUST HAVE TO PUSH THE START/STOP BUTTON TO TURN OFF THE ENGINE. (THIS IS NOW STANDARD FOR MOST NEW VEHICLES.). ON TWO RECENT OCCASIONS I PARKED MY CAR AND WALKED AWAY WITHOUT PUSHING THE START/STOP BUTTON. I DID NOT REALIZE WHAT I DID FOR TWO REASONS: (1) THE ENGINE RUNS EXTREMELY QUIETLY, (2) MORE IMPORTANTLY, I WAS NOT REQUIRED TO TURN OFF THE ENGINE BY TURNING THE IGNITION KEY WHICH IS SOMETHING THAT I HAVE BEEN DOING ALMOST SUBCONSCIOUSLY. ON BOTH OCCASIONS I DID NOT COME BACK UNTIL ABOUT HALF AN HOUR LATER TO DISCOVER THAT THE ENGINE WAS NOT TURNED OFF. THE SAFETY ISSUE ARISES FROM THE FOLLOWING SCENARIO. SUPPOSE I CAME BACK HOME AT NIGHT, PARKED THE CAR IN THE GARAGE UNDER THE HOUSE, GONE INSIDE THE HOUSE AND RETIRED FOR THE NIGHT. THE PRESENCE OF THE KEY IN MY POCKET DOES NOT GUARANTEE THAT THE CAR IS NOT IDLING. THIS IS THE BIG CHANGE BROUGHT ON BY THE NEW IGNITION KEYS. THE ENGINE RUNNING IN THE GARAGE CAN CREATE AN EXTREMELY DANGEROUS CARBON MONOXIDE POISONING SITUATION FOR THE INHABITANTS OF THE HOUSE. A SIMPLE SOLUTION TO THIS POSSIBLE CARBON MONOXIDE BUILD-UP PROBLEM WOULD BE TO INSTALL AN AUTOMATIC ENGINE SHUT-OFF FEATURE IN THE CAR AFTER A CERTAIN AMOUNT OF TIME (~20-30 MINUTES) THAT THE ENGINE HAS BEEN IDLING. WHEN I CONTACTED TOYOTA THEY SAID THAT SUCH A FEATURE DOES NOT EXIST IN MY MODEL OF THE CAR. I HOPE YOU WILL STUDY THIS POSSIBLE SAFETY PROBLEM AND COME UP WITH A FEASIBLE SOLUTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562795February 3, 2014AIR BAGS
FRONT COLLISION WITH A FORD FOCUS AT APPROXIMATELY 35 MPH WHILE DRIVING A 2012 TOYOTA CAMRY LE. AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO FIVE PASSENGERS. WILL FILE A FORMAL COMPLAINT WITH TOYOTA CORPORATION. A POLICE REPORT WAS RECORDED OF ACCIDENT. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 5
- Deaths:
- 0
- #10562277January 30, 2014SERVICE BRAKES, EXTERIOR LIGHTING
I HAVE NOTICED THAT THE REAR BRAKE LIGHT IS NOT TURNED ON WHEN I PLACE MY FOOT ON BRAKE PEDAL. IN ORDER TO TURN ON THE LIGHT, I HAD TO PUSH LITTLE MORE THAN I USED TO DO ON THE OTHER NON-HYBRID CAR. BECAUSE THIS VEHICLE HAS REGENERATIVE BRAKE SYSTEM, IT ACTIVATES WHENEVER MY FOOT IS OFF FROM GAS PEDAL, AND STARTS TO SLOW DOWN. ON THE OTHER NON-HYBRID VEHICLE, THE LIGHT IS TURNED ON AS SOON AS I TOUCH THE BRAKE PEDAL, HOWEVER, ON THIS HYBRID VEHICLE, I HAVE TO PUSH MORE TO TURN IT ON. EVEN I CAN STOP THIS CAR WITHOUT TURNING ON THE BRAKE LIGHTS. I ASKED THE DEALER ABOUT THIS ISSUE, BUT THEY TOLD ME IT IS WITH IN NORMAL RANGE. BUT I FEEL THIS IS VERY SERIOUS SAFETY ISSUE. FOR INSTANCE, A FOLLOWING DRIVER BEHIND THIS VEHICLE MAY NOT BE ABLE TO NOTICE THAT IT IS SLOWING DOWN BECAUSE BRAKE LIGHTS ARE NOT ON, BUT ACTUALLY THE CAR IS STOPPING. PLEASE REVIEW THIS ISSUE AND COMPARE TO OTHER HYBRID VEHICLE WITH REGENERATIVE BRAKE SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562279January 30, 2014SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH ON AN ICY ROADWAY, THE BRAKES FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE AND THE BRAKES RESUMED NORMALLY. THE CONTACT HAD NOT YET TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560809January 21, 2014SERVICE BRAKES, STRUCTURE:BODY
MY SON WAS DRIVING ABOUT 1/2 MILE AWAY FROM HOME WHILE TURNING THE BRAKE FAILED AND HE HIT THE CENTER CURB AND FURTHER TO AN ON COMING (STOPPED) VEHICLE. WHEN HE REALIZED THAT THE BRAKES ARE NOT WORKING HE PRESSED THE EMERGENCY BRAKES THAT SLOWED THE CAR. BUT THE DAMAGE HAD ALREADY OCCURRED. OUR TOYOTA IS 2012 AND HAS BEEN ROUTINELY MAINTAINED BY TOYOTA DEALERSHIPS. BRAKES SHOULD NOT FAIL. WE ARE GLAD THAT THERE WAS NO APPARENT INJURY BUT THE CAR IS LIKELY TO BE TOTALED. I REQUEST TOYOTA TO DO AN INVESTIGATION ON WHAT MIGHT HAVE CAUSED THE BRAKES TO FAIL. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560620January 20, 2014ENGINE
I CALLED SPARKS DEALERSHIP ABOUT RECALL ON CAR 12/30/13. THEY PUT ME ON LIST SAYING THEY DO NOT HAVE PART FROM COMPANY. I CALLED TODAY 1/20/14 AND THEY SAID THEY STILL DO NOT HAVE PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560680January 20, 2014AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE RECEIVED THE RECALL NOTICE IN EARLY DECEMBER, 2013 REGARDING NHTSA CAMPAIGN NUMBER: 13V442000 DEALING WITH THE AIR BAG CONTROL MODULE. AT THAT TIME, WE CALLED OUR TOYOTA DEALER FOR THE RELATED SERVICE AND WERE TOLD THE REPLACEMENT PARTS WERE IN LIMITED SUPPLY AND THE EARLIEST WE COULD HAVE THIS SAFETY ISSUE FIXED WAS IN FEBRUARY, 2014. WE MADE THE APPOINTMENT. WE RECEIVED A PHONE CALL TODAY, 1/20/2014, THAT THE APPOINTMENT WAS BEING CANCELLED AS TOYOTA COULD NOT MEET THE CURRENT DEMAND FOR THE REPLACEMENT PART. WE WERE TOLD TO CHECK BACK IN A COUPLE OF WEEKS TO SEE IF THE SITUATION HAS CHANGED. WE ASKED WHAT TO DO IF A PROBLEM OCCURS IN THE MEANTIME AND WE WERE TOLD TO THEN CALL THE SERVICE DEPARTMENT AND THEY WOULD FIX THE PROBLEM. WHEN WE ASKED HOW THEY WOULD FIX THE PROBLEM SINCE THEY ARE SAYING REPLACEMENT PARTS AREN'T AVAILABLE, THE QUESTION WAS LEFT UNANSWERED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559672January 13, 2014AIR BAGS, STEERING, ELECTRICAL SYSTEM
I RECEIVED A RECALL NOTICE FOR THE HVAC ASSEMBLY. I CALLED MY DEALER AND VERIFIED MY VIN AND SCHEDULED AN APPOINTMENT TO HAVE THE ASSEMBLY REPLACED ON 1/2/2014. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THAT THEY DID NOT HAVE THE PART AND THE ASST SVC MGR [XXX] TOLD ME HE WOULD GET THE PART AND CALL ME. I HAVE NOT HEARD FROM HIM AND WHEN I CALL HE IS ON VACATION. I CALLED THE SERVICE MGR AND LEFT MY INFO AND HAVE NOT RECEIVED A CALL BACK. I NEED TO HAVE THIS REPLACED AS IT IS AN EXTREME SAFETY ISSUE AND I NEED THIS CAR FOR SCHOOL. THE DEALERSHIP IS TOYOTA OF HOLLYWOOD, 1841 N STATE RD 7, HOLLYWOOD, FL 33021. PHONE 954-893-4667. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0