Toyota Camry Complaints (2013)

301 consumer complaints on file.

#11554434November 9, 2023
SEAT BELTS
The contact owns a 2013 Toyota Camry. The contact stated while attempting to unbuckle the front passenger’s side seat belt, the seat belt failed to release from the buckle. After further attempts to release the buckle, the anchor assembly fractured. The contact was unable to be reassembled. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543169September 7, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The panel that controls the interior lights, garage door operation, moon window and an SOS button appeared to have an electrical malfunction and part of that control panel which is on the ceiling between the moon window and mirror melted due a heat source. I do not know what caused the problem but took the vehicle to a dealer and they would not advise on what made the plastic melt. In my opinion that could have caused a fire as the vehicle is in the garage when not in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541407August 29, 2023
TIRES, TIRES:TREAD/BELT
I purchased a set of 4 Cooper Ultra Touring (235/45R18) Tires in 05/2022. Within 40,000 miles of purchasing the Tires, I was traveling on I-10 WB at approximately 70 MPH when the Vehicle started to shake violently. I pulled into the Right Lane and slowed down significantly and was able to make it to my residence safely. The very next day, I took the Vehicle to a local Goodyear Franchise and had a new Passenger Front Tire installed on 10/24/2022. The Service Tech advised that the Passenger Front Tire was on the verge of separating and that was the reason for the Vehicle Shaking. On 08/28/23, I was traveling on I-10 EB and the Driver's side of the Vehicle started to shake violently again. I traveled in the Right Lane at a slow speed until I came up on a Toyota Dealership in Daphne, Alabama. The Service Tech put the Vehicle up on a lift and advised me that the Driver's Side Rear Tire had separated and the Driver's side front tire had an uneven wear pattern on the inside edge. I had both tires promptly replaced. I have done my due diligence and have discovered many recalls on Cooper Tires as of late. The same descriptions I have read online are exactly what I have experienced with my two tires that have separated. I did check to see if these Tires were apart of any recalls and they are not. One thing I would like to point out is that these Cooper Tires were apart of a Promotion that Tire Choice Auto Service Centers were running in the Summer of 2020 to buy 3 tires and receive 1 free. For this reason, I do not know how many of these Tires were sold as it felt like they were just trying to get rid of them as they were heavily discounted. I do suspect that these tires were made in the same factories as many that were recalled. These Tires do have a 70,000 mile Warranty and I am currently in the process of trying to get the Tires from Toyota so Cooper can inspect them for a refund. Reference #: [XXX]. Please let me know if you need more information. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540022August 22, 2023
VISIBILITY
The contact owns a 2013 Toyota Camry. The contact stated while activating the front windshield wipers, the wipers failed to function. There was no warning light illuminated. The contact stated after driving over a speed bump, the windshield wipers functioned as needed. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V505000 (Visibility). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526060June 8, 2023
UNKNOWN OR OTHER
My car has a vibration on the front end. I have taking it for alignments, tire balancing none of those is the issue. We check for CB joints, wheel bearing not the issue. Someone made a statement of the same issue I am having with my car saying that it’s a class action lawsuit out take it to a transmission shop get it fix and submit invoice to get reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525325June 5, 2023
AIR BAGS, UNKNOWN OR OTHER
I just bought my car it's a 2013camry SE and I noticed the paint on the roof is flaking and now there's a couple spots on the trunk that are flaking I recently found out that Toyota has a recall on that issue and I have the pearl blue paint job I've never seen a car do this I was just in shock when I noticed it was occurring it's just the top of the car flaking and I always wax it every 3 months I never got a letter from Toyota I am the 2nd owner I have another issue with my ac not working and my airbag lights on if u can give me a call at [XXX] id greatly appreciate it thank you for your help INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525445June 5, 2023
ENGINE
We purchased Toyota Camry in 2013. Currently, it has a mileage of less than 100K. We regularly serviced it at Landers Toyota dealership, and the last maintenance was performed a week before the accident. Driving home from work, my wife heard a bang and felt a jolt after which she was forced to stop. There were no warning signs. The car was filled with smoke and seconds later the flames appeared from underneath the car (luckily, she managed to escape without injuries). I towed the car to the garage for inspection and a large (about 4-5 inches) and wide (about 1 inch) crack was found on the engine. I contacted my insurance rep and the adjustor will inspect the vehicle within 1-3 business days.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11523451May 23, 2023
POWER TRAIN
The transmission malfunctioned during acceleration. Toyota acknowledged the defect torque converter was used for 2012 - 2014 Camry. However, the manufacturer refused to repair or replace it because the car haven't been driven during COVID pandemic, and warranty expired. During the acceleration after traffic light or lane merging, the car would shudder, stall, jerk and shake. This could get others or myself killed because the car suddenly slows down or stops. The defect torque converter has been inspected and confirmed by a local Toyota dealer (Bernardi Toyota), but they refused to address voluntarily. There was no warning, or error prior to the failure. It happened suddenly from a few months ago, with ~100,000 miles. So basically, the manufacturer (Toyota) is aware that they sold a defect product, which could get someone killed, but refused to repair or replace it. They just hoped customers didn't drive the cars and let the time lapse, then they are off the hook. I am attaching the documents issued by Toyota, where they acknowledged the defect parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516228April 10, 2023
UNKNOWN OR OTHER, ENGINE
I am sending this msg in regards to my 2013 Toyota Camry SE that I leased and decided to purchase after the lease ended from Toyota Heritage in Catonsville. I am experiencing problems with my torque converter. This is an issue that Toyota knew that would happen to my car and now that I am experiencing this problem Toyota doesn’t feel that they are responsible for the fix since the warranty has expired. I notice this problem in February 2019 when driving to work every morning at the same spot it felt like I was driving on the edge of the road. I figured it was road damage, because it would happen at the same spot every morning curve in the road. On March 16, 2019 due to COVID-19 we were sent home to work from home until Feb 2022. I wasn’t driving my car much due to COVID. We are now back in the office 1 day a week. In July 2022, I had my brakes done by a licensed mechanic and I informed him about the issue I was experiencing and he told me it was my torque converter, his mother has the same issue with her 2013 Camry and Toyota is aware of the problem and not paying for the repair l. In Oct or Nov, I took my car to Heritage Toyota in OM for my usual maintenance and I informed the advisor of the issue and he stated it’s my torque converter and the warranty has expired and I will be responsible for the $2000 repair. I never received the letter they claimed was sent and no one can send me proof of the letter that they was sent to me. I can’t understand how Toyota is not responsible for this problem they knew would eventually would happen and when asked why didn’t they fixed it when I was bringing my car in for maintenance I was told because I did not report there was a problem. I told the advisor it wasn’t a problem then, I am experiencing the problem now. He didn’t have an answer. I even called Toyota Corp and getting the same reply. I am now thinking my transmission is going up due to this issue. Please help me!! Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512526March 18, 2023
SERVICE BRAKES
When starting the car in low temperatures, approximately less than 30 degrees Fahrenheit, the ABS, VSC, and BRAKE warning lights remain on after starting. subsequent reading with an OBD reader indicates a C1246 trouble code. Operation of the vehicle without working ABS and VSC systems makes the vehicle inherently less safe and stable. I experienced several episodes of poor braking and skidding when driving in snow or rain before the problem was successfully diagnosed and repaired. The vehicle was serviced by Orland Toyota several times before the problem was able to be reproduced and repaired. A complete replacement of the ABS controller was required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511468March 12, 2023
UNKNOWN OR OTHER
The 2012-2014 Toyota Camry U760 ATM ECM Software update recall refers to a shudder that can potentially happen in these Toyota models made during these years. The shudder comes from the transmission, especially during the acceleration of the Camry models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501558January 13, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I had this car for 5 months, the dealer lied to me about the engine being repaired, the coverage he has on the vehicle. The electronic doesn't work front driver/ passenger doors, we have to unlock the back doors to get into the car and hop over to the front. The hood doesn't have a holder to keep the hood up on its own, the electrical sound blows out and I had to buy more wires and sound system to equip. The day it started tripping, first was when the car didn't start, it made an awful clicking noise. I got a jump it started. I decided to buy new battery; however, the check engine light is on, and check service soon light on. I checked to see if there was any oil, there's no oil. I called the dealership advise him of the problem and he blows me off as if it's not his concern. I'm extremely upset because I trusted that his word to sell me a good and no bad conditions car. I have me and my friends with me along driving, my friend said, "C car is smoking", I looked in the mirror, oh my God I see white thick smoke from the back. I immediately pull over to look at the problem. I can't drive. I called my insurance to get the car tolled to my home. I called the dealers, I had no good help from him at all. I'm out of a car what to do? My wife called Toyota company to tell them what going on and to get the Maintenace history (tune up, spark plugs and oil change). The dealer & the lender didn't want nothing to do with this car, I'm so hurt because I've been deceived for my money. He did the contract the way he wanted, and lenders company to continue to report a fraud contract on my credit report. I have less than time to turn the car back or continue to pay for a broken car. My wife side the car its safe anymore to continue to drive or put any more money into a car you didn't damage. Who is responsible, the manufacturers said they can't help me it's passed the mile; I have to pay out of pocket. This contract is all a lie the amount value and work. I need help with to🕳
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500594January 7, 2023
ENGINE
Toyota engine are still having the excessive oil consumption issue that has caused deadly concerns. My vehicle is doing the same
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487692October 3, 2022
WHEELS
While driving on highway tire pressure light blinking.. i checked with tire shop they told everything is good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484429September 14, 2022
SEAT BELTS, STRUCTURE:BODY
1. The seatbelts in the back seat doesnt not work. It is not strapping and clicking. I am unable to properly strap in my nephew's carseat properly. This not a dealership issue this a manfacturer issue and it needs to be recalled. God forbidden that I get into an accident with my nephew in the car. 2. Recently the car handles on the driver's side both of broken off from the car. I am unable to open my car properly. I dont understand why it broke off I didnt pull on it hard one day it just came 3. The child lock option doesnt work one day I was driving on the high way and my nephew was open to open the back door with the child lock button on. These are major issues that need to be investigated and recalled. 4. The door on the passenger side in the back does not open from the inside. Again dangerous because what if there is a fire and my passengers can't get out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472822July 7, 2022
AIR BAGS
The spiral coil is rusted and needs to be replaced. Notes of mechanic will be provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470564June 22, 2022
SUSPENSION
Truck has only 93,000 miles after 19 years. Housed in a garage. Gets undercoat wash mid-winter and post-winter. yet frame severely rusted out to the point that vehicle can't be loaded or tow 3,500 lb boat/trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467238June 2, 2022
UNKNOWN OR OTHER
I am the owner of 2013 Toyota Camry SE VIN# 4T1BF1FKXDU279537. My vehicle shudders when I drive over 25 mph. On 19 April 2022 I took my 2013 Toyota Camry SE to the Glen Toyota dealership. After the diagnosis the representative stated that I needed a new torque converter. The cost would be $2902.30 to repair. After further investigation I discovered Toyota offered the Torque replacement at no charge under the Toyota enhancement warranty program. Under the extended repair program the torque converter was replaced at no charge for 8 years or 150,000 miles. My vehicle is currently under 150,000 miles and the 8 year mark occurred during Covid19 when businesses were shut down. The service adviser told me the dealership would not cover the repair. Under a normal situation this would be acceptable. Due to unusual circumstances related to Covid19, I am requesting that my vehicle's torque converter be replaced at no cost to me. I have uploaded the document to the Toyota Warranty Enhancement Program that explains the shudder while driving under light throttle conditions between approximately 25 – 50 mph. Also included is the service recommendation from the Glen Toyota dealership that shows the seriousness of this repair. I do not fell safe driving this vehicle until the torque converter is replaced. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465080May 18, 2022
SEAT BELTS
the drivers seatbelt, does not engage, if i keep clicking the button it sometimes catches, but the warning alert sound stays on even when it finally engages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463577May 6, 2022
POWER TRAIN
Transmission torque converter recall... I bought the car 2 years ago used didn't kno about the recall... when the transmission started the shutter I looked it up.... this was last year... everytime I go to toyota since they have been giving me a hard time... when I finally found the recall number info for them they took so long till the recall was over now they want me to pay for it out of pocket... I don't think that is very fair on their end or customer friendly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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