Toyota Camry Complaints (2009)

1,412 consumer complaints on file.

#11014971August 14, 2017
STRUCTURE:BODY
I HAVE A 2009 TOYOTA CAMRY AND REALIZED THAT MY DASHBOARD IS BEGINNING TO MELT. THERE IS A VERY STICKY RESIDUE ON THE DASHBOARD AND IT WILL NOT COME OFF. I ALSO HAVE TRIED CALLING TOYOTA BUT HAVEN'T GOTTEN ANY WHERE WITH THE REPLACEMENT OF MY DASHBOARD. I WOULD JUST LIKE TO HAVE MY DASHBOARD REPLACED. IT ALSO CREATES A TERRIBLE GLARE IN THE DAY TIME AND IT OBSTRUCTS YOUR VISION. AT THIS POINT ITS A SAFETY CONCERN. WHEN WILL THEY REPLACE THESE DASHBOARDS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013676August 8, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION NOW ENGINE NEED TO BE REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013090August 6, 2017
UNKNOWN OR OTHER
TAKATA RECALL 1) THE STICKYNESS OF THE DASHBOARD, AND (2) THE SHINY/REFLECTIVE SURFACE THE DASHBOARD CREATES, AS A SAFETY HAZARD. MY TEENAGE DAUGHTER HAS HAD THE STICKY RESIDUE CAUSE DIFFICULTY IN DECISION MAKING WITH REFLECTION. WE ARE VERY CONCERNED WITH HER SAFETY!WE PURCHASED THIS CAR IN MARCH 2017 FROM A RETIRED OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011992August 1, 2017
UNKNOWN OR OTHER
DRIVER SIDE SUN VISOR WILL NOT STAY IN UP POSITION. IT FLOPS DOWN, BLOCKING VISION. TOYOTA SAYS THEY MAY OR MAY NOT COVER IT. SEEMS LIKE A HAZZARD THAT THEY ARE RESPONSIBLE FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012080August 1, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION PROBLEM AS IDENTIFIED BY TOYOTA. I AM ORIGINAL OWNER AND WAS NEVER NOTIFIED OF THIS ISSUE. I AM NOW OVER MILEAGE LIMIT BY 10K MILES. TOYOTA IS ONLY OFFERING ME $500 TOWARD A $3000 - 4000 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011112July 27, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011118July 27, 2017
VISIBILITY/WIPER
DASHBOARD BEGINS TO MELT WHEN IN SUNLIGHT. WHEN HOT TO TOUCH, HANDS WILL STICK. FIRST NOTICED WHEN USING A NEW SUN VISOR. ALL WE DID WAS EXTEND THE VISOR TOWARDS BOTTOM OF WINDSHIELD AND PICKED UP SCRATCHES. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004924July 12, 2017
UNKNOWN OR OTHER
MY CAMRY BURNS OIL EXCESSIVELY. I TOOK THEIR OIL CONSUMPTION TEST THREE TIMES AND EACH TIME THEY TOLD ME I PASSED YET BEFORE 2500 MILES I HAD LITTLE TO NO OIL IN MY ENGINE. MY SISTER HAD THE SAME PROBLEM YET ON THE 5TH TIME THEY REPLACED HER ENGINE NOW THEY TELL ME MY VEHICLE IS OUT OF THE WARRANTY STANDARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004812July 12, 2017
ENGINE
I HAVE BEEN NOTICING THAT MY CAR HAS BEEN BURNING EXCESSIVE OIL FOR OVER A YEAR. WHEN I HAVE TAKEN MY CAR IN FOR THE REGULARLY SCHEDULED OIL CHANGES THE SERVICE DEPARTMENT (NOT TOYOTA) HAS NOT FOUND A PROBLEM. RECENTLY A FRIEND FOUND OUT ON LINE THAT THERE IS A TOYOTA WARRANTY ENHANCEMENT FOR THIS ISSUE GOOD FOR 10 YEARS/150,000 MILES. I CALLED A LOCAL TOYOTA SERVICE DEPARTMENT BUT I AM OUTSIDE OF THE WARRANTY ENHANCEMENT BECAUSE I AM OVER THE 150,000 MILES BUT I AM WITHIN THE YEARS. MY CAR IS 8 YEARS OLD WITH 154,000 MILES. I TOLD THEM THAT I HAVE BEEN HAVING THIS ISSUE FOR A YEAR AND MY CAR HAD ABOUT 137,000 MILES AT THE TIME I NOTICED IT WAS AN ISSUE. THE SUGGESTED I CALLED THE TOYOTA MOTOR COMPANY, I CALLED THEM ON 6/15/2017 BUT I DID NOT GET ANY SATISFACTION. THEY WILL NOT HONOR THE WARRANTY ENHANCEMENT SINCE I AM OVER THE MILES. THEY SAY THIS IS A WARRANTY ENHANCEMENT AND NOT A RECALL. IT SHOULD BE A RECALL. THE WOMAN I SPOKE TO MADE A COMMENT THAT I DO NOT TAKE MY VEHICLE TO BE SERVICED AT THE DEALERSHIP. TODAY I LOOKED AT MY RECORDS. I HAVE TAKEN MY CAR TO TOYOTA TO BE SERVICE, RECALL ISSUES AND ANOTHER WARRANTY ENHANCEMENT THAT I WAS NOT NOTIFIED ABOUT. I TOLD THEM TODAY 7/12/2017 THAT I HAVE TAKEN IT TO TOYOTA SERVICE DEPARTMENT NUMEROUS TIMES BUT I WAS NOT INFORMED OF THE EXCESSIVE OIL BURNING ISSUE. SHE SAID THAT I WOULD NEED TO TELL THEM I WAS HAVING A PROBLEM FIRST. SHE ALLEGED THAT I WAS SENT A LETTER BUT I NEVER RECEIVED A LETTER. I SHOULD HAVE ASKED HER WHY I WAS SENT A LETTER BUT WHEN I HAVE ASKED TOYOTA IF THERE WERE ANY RECALLS THEY DID NOT TELL ME ABOUT THE EXCESSIVE OIL BURNING ISSUE. I AM PUTTING A QUART OF OIL IN MY CAR PER WEEK (500 MILES). THIS IS VERY EXPENSIVE. I AM WAITING TO HERE BACK FROM A SUPERVISOR. THERE IS A PROBLEM BUT TOYOTA IS BEING SNEAKING AND DISHONEST ABOUT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003014July 5, 2017
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING AFTER BEING OPERATED AT 50 MPH. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THEY SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED UPON INSPECTION THEY SAW RED FLUID LEAKING FROM THE VEHICLE. THE CONTACT STATED THAT THEY DE-POWERED THE VEHICLE AND EXITED IT IMMEDIATELY AFTER SEEING THE FLAMES. THE VEHICLE WAS TAKEN TO THE CITY WORLD TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003125July 5, 2017
ENGINE
I PURCHASED MY CAR IN MAY 2011 AND WITHIN A FEW MONTHS, I NOTICED THE OIL BURNING FASTER THAN USUAL YET THERE WERE NO LEAKS. THIS WAS MY SECOND CAMRY WHICH MY FIRST I OWNED FOR 12 YEARS (ALSO OWNED A SCION SO 3RD TOYOTA CAR PURCHASED) AND NO ISSUES SO I KNEW THIS WAS NOT NORMAL. I WOULD TAKE MY CAR IN FOR INSPECTION AND THEY COULDN'T FIND ANY LEAKS AND TOLD ME IT WAS NORMAL. FINALLY AFTER YEARS OF HAVING TO GET CONSTANT OIL CHANGES AND PURCHASING EXTRA GALLONS OF OIL TO REFILL EVERY 1K MILES OR LESS, I GOT A LETTER FROM TOYOTA ON MARCH 2016 AND AFTER TAKING IT IN FOR THE OIL CONSUMPTION TEST, MY CAR FAILED MISERABLY AND IT WAS ADDED TO THE LIST. MY CAR WAS FIXED ON JANUARY 2017 AND WAS TOLD I WOULD GET REIMBURSED FOR THE OIL THAT I HAD TO ADD BECAUSE OF THE DEFECT. I SUBMITTED ALL RECEIPTS AND DOCUMENTATION THAT THEY REQUESTED ON MARCH 2017 AND THEY GAVE ME THE RUNAROUND FOR MONTHS. ALTHOUGH EVERY SINGLE PIECE OF PROOF WAS SUBMITTED, THEY WOULD DENY THE REQUESTS. I KEPT CALLING AND SPEAKING TO DIFFERENT REPS, FAXED/EMAILED DOCUMENTS AS WELL AS SENT LETTERS THROUGH CERTIFIED MAIL. FINALLY ON JULY 1, 2017, THEY DECIDED TO ONLY PAY $500 WHEN THE TOTAL OUT OF POCKET EXPENSES SINCE 2012 WAS $1,558.08. THEIR REASONING WAS THAT THEY WERE ONLY PAYING FOR ANY EXTRA OIL USED BETWEEN MARCH 2016 UNTIL JANUARY 2017. THIS IS NOT OK BECAUSE I STARTED HAVING ISSUES IN 2012 AND THE ISSUE WAS FOUND IN 2011 YET THEY DIDN'T NOTIFY ME UNTIL MARCH 2016. THEY SHOULD HAVE HONORED WHAT THEIR ORIGINAL LETTER STATED WHICH WAS BASED ON WHEN MY CAR STARTED HAVING ISSUES. I SUBMITTED PROOF OF RECEIPTS AS WELL AS INVOICES FROM GOODYEAR OF WHEN THIS STARTED. THEY DID NOT HONOR THEIR AGREEMENT AS THEY SHOULD HAVE. I AM VERY DISAPPOINTED AND THEY HAVE LOST A LOYAL TOYOTA CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002904July 3, 2017
UNKNOWN OR OTHER
WATER PUMP WAS MAKING LOUD NOISE DUE TO POOR ASSEMBLY LINE SUPPLIED FROM TOYOTA VENDER FOR THIS SPECIFIC MODEL DUE TO PLAY IN PULLY /SHAFT /BEARING,FINALY WATER PUMP STOPS WORKING,IF CAR IS IN MOTION,THERE IS CHANCE OF GETTING HOT AND CATCHING FIRE.THIS HAPPENED AT 33807 MILES ON ODOMETER.I ALSO SEARCHED GOOGLE LOTS OF PEOPLE REPORTED ISSUE WITH WATER PUMP RANGING MILEAGE BETWEEN 33000 TO 45000 ON ODOMETER FOR THIS 2009 TOYOTA LE 4 CYL 2.4L AUTOMATIC ENGINE OF THIS SPECIFIC MODEL ONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002716July 2, 2017
ENGINE
CATASTROPHIC ENGINE FAILURE AT HIGH-SPEED ON THE HIGHWAY. ON JUNE 22, 2017 AT ~ 9:05 AM I WAS TRAVELING SOUTH ON MA RTE 128 IN LEFT PASSING LANE JUST BEYOND THE MANCHESTER EXITS. I WAS IN THE LEFT-HAND LANE IN A CLUSTER OF CARS TRAVELING AT 65-70 MPH. I WAS TRAVELING ~ 70 MPH PASSING THE VEHICLES ON THE RIGHT. THERE WERE CARS BEHIND ME IN THE LEFT-HAND LANE, THE CLOSEST APPROXIMATELY 40-50 FT BEHIND ME. SUDDENLY I HEARD A EXPLOSION UNDER MY CAR. IMMEDIATELY CLOUDS OF A SMOKE-LIKE VAPOR POURED FORTH FROM THE BACK OF MY CAR, FOLLOWED BY A LOSS OF POWER AND A RACKET FROM UNDER THE CAR. I IMMEDIATELY THREW ON MY HAZARD LIGHTS AND SOMEHOW MADE IT TO THE SIDE OF RT. 128 WITHOUT A COLLISION. LUCKILY NO ONE GOT HURT. FROM ALL THAT I UNDERSTAND ABOUT THE FAILURE, IT SOUNDS LIKE THERE WAS NO OIL IN MY TRANSMISSION, YET I HAD IT SERVICED, INCLUDING AN OIL CHANGE, AT IRA TOYOTA IN DANVERS MA ~ 6 MONTHS AGO. I HAD NO INDICATION OF LOW OIL PRIOR TO THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002479June 30, 2017
STRUCTURE:BODY, EXTERIOR LIGHTING
MY CAR WAS PARKED AT WORK IN MARCH, 2017. THE VEHICLE NEXT TO ME WAS A BMW SUV. ABOUT ONE HOUR AND FIFTEEN MINUTES LATER THE BMW BURST INTO FLAMES CAUSING FIRE DAMAGE TO MY VEHICLE. THE INSURANCE COMPANY FOR THE BMW HAS CLOSED THE CLAIM SAYING THE FIRE WAS NOT INTENTIONAL THEREFORE THEY ARE NOT PAYING ANYTHING FOR MY CLAIM. MY INSURANCE COMPANY IS PAYING FOR REPAIRS TO MY CAR, HOWEVER, I HAVE TO PAY THE DEDUCTIBLE AND COST OF A RENTAL CAR. AFTER THIS HAPPENED I SAW SEVERAL NEWS REPORTS OF BMW'S BURSTING INTO FLAMES AFTER BEING TURNED OFF FOR A WHILE. THEY SAID I WAS 0% AT FAULT (OBVIOUSLY), BUT IT DOES NOT SEEM FAIR THAT I HAVE TO PAY ANYTHING FOR THIS INCIDENT. ALL I DID WAS PARK MY CAR; MY CAR DID NOT HAVE ANY PROBLEMS WITH IT. I HOPE YOU WILL CONTINUE TO INVESTIGATE THIS PROBLEM. I FEEL SEVERAL INCIDENTS ARE FAR TOO MANY FOR BMW TO IGNORE. THEY CERTAINLY HAVE MORE MONEY THAN I DO. I HAVE PHOTOS, VIDEO, ETC.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10995748June 18, 2017
STRUCTURE:BODY
DASHBOARD MELTING PRODUCING STICKINESS AND A GLARE ON WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995708June 17, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION. TOYOTA SAYS THEY WANT REPAIR THE PROBLEM UNLESS USING 1 QTR PER 1000 MILES. IF A CAR WAS USING THAT MUCH OIL BETWEEN OIL CHANGES THERE WOULD BE NO OIL FOR IT TO RUN ON. IF THE OIL IS DEPLETED FROM THE MOTOR ON THE INTERSTATE AND LOCKS UP, ACCIDENTS WILL BE CAUSED. MY CAR IS USING SEVERAL QTRS BETWEEN OIL CHANGES AND THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994944June 13, 2017
UNKNOWN OR OTHER
FAST WEARING TIRES, UNDER 22,000 MILES AND DEALER SAYS I NEED NEW TIRES.I FULLY EXPECTED CLOSER TO 40,000 MILES AS STANDARD TODAY. DEALER SAYS TREADS ARE "4/32 ALL AROUND".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994978June 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING 10 MPH, THE CHECK ENGINE AND OIL LEAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT TOYOTA LOCATED AT 1951 LEHIGH ST, ALLENTOWN, PA 18103; (610) 437-6711), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994580June 13, 2017
ENGINE
ENGINE BURNS APPROXIMATELY 1 QUART OF OIL FOR EVERY 500 MILES. GENERAL TOYOTA OF TOMS RIVER STATED THAT OIL CONSUMPTION ON THE ENGINE IS WITHIN ALLOWANCE AND REFUSED TO CORRECT THE PROBLEM AT 142000 MILES. CAR HAS BEEN BROUGHT TO THIS DEALER WITH NO OIL ON THE DIP STICK, AND IGNORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994407June 12, 2017
VISIBILITY/WIPER
I BOUGHT MY 2009 TOYOTA CAMRY LE 2.4 IN 2011 AND LAST YEAR I STARTED HAVING PROBLEM WITH DRIVER SIDE SUN VISOR, IT STARTED NOT TO STAY COMPLETE CLOSED AND STARTED TO STAY OPEN, I TOOK THE VEHICLE TO THE DEALER, THEY SAID IT NEEDS TO BE REPLACED BUT I DID NOT WANT TO PAY FOR IT, NOW I AM TRYING TO SEE IF THIS IS A RECALL OR MANUFACTURER FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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