Toyota Camry Complaints (2018)

782 consumer complaints on file.

#11561557December 22, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Toyota Camry. The contact stated while driving 80 MPH, the vehicle independently decelerated to 20 MPH with several unknown warning lights illuminated. Additionally, the vehicle lost braking functionality with the brake pedal being depressed to the floorboard. Despite the failure, the contact was able to drive the vehicle to the residence, and later had the vehicle towed to a dealer. The dealer diagnosed the vehicle with a failed high-pressure fuel pump. The contact had previously received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the dealer stated that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559995December 13, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
pulling into parking stall in front of a store at a slow speed and my Camry Hybrid unexpectedly accelerated and lurched forward. I could not stop the car and the car hit the building at the end of the parking stall
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11558816December 6, 2023
UNKNOWN OR OTHER
The xle Camry 2018 models moonroof/sunroof, stops working and there is no safety close option for the moonroof. It gets stuck open and the only option to get it to close is a $10,000 repair. I have extended warranty that will cover this plus 14 days of a car rental, but the dealership cannot guarantee when the parts will be in, so I have approximately more than 30 days for my car to be repaired. So I still have to pay more than $1600 for fees plus car rental and no assistance from Toyota. (this is including there is more than 3 cars at the dealership with the same issue).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558324December 4, 2023
STEERING
Complaint Regarding Toyota 2018 Camry SE - Power steering went out while on the highway. - This is a known problem but not covered under warranty. I believe this would constitute a major safety issue for older drivers who may not have the strength to correct the car. - Toyota never notified anyone about this issue. Some research shows hundreds of customers have suffered this. - Repair cost 900 occurring on 12/5/23 – Steering shaft - Toyota repair center diagnosed in under a minute with explanation of issue [XXX] Cell: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555526November 16, 2023
SUSPENSION
Front, right, strut disconnected from upper mount during driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554303November 9, 2023
ENGINE
The contact owns a 2018 Toyota Camry. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the vehicle was hesitating while accelerating. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553456November 3, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing this letter because, on August 1, 2023, my wife, and I, were involved in an accident with our 2018 Toyota Camry, which may have been due to SUDDEN UNINTENDED ACCELERATION, a defect which affected Camry owners for over 10 years, and is still happening. Most of these accidents occurred when the driver was pulling slowly into a parking space and their car suddenly accelerated strongly and couldn’t be stopped by hitting the brakes. The car only stopped when it hit a solid object. This often resulted in serious injuries, even death. On August 1, my wife was driving the Camry (I was in the front passenger seat) and she was in the process of slowly pulling into a parking space at Parkside Town Commons in Cary, with her foot on the brake. Without warning, the car suddenly accelerated and she was unable to stop it by hard braking. The car jumped the curb in front of it and climbed a landscaped incline, only stopping when it crashed into a wrought iron fence in front if it. There were no vehicle warning messages prior to the accident. Fortunately, no one was injured, but the Camry had over $6,000 in damages and the fence was bent badly where the car hit it. We called the Cary Police and a Police Report was made. No tickets were issued by the Cary Police. Our Toyota dealer referred us to a higher level Toyota office that deals with special vehicle problems, which we called. We reported the accident, they said it would be reviewed. We have had no response from theToyota higher level office since. Though the damage was repaired, we are very worried that if our Camry has a SUDDEN UNINTENDED ACCELERATION defect, we could suffer another such accident anytime. It is very critical to have our vehicle inspected for such a flaw, whether in electronics, the throttle, brakes, or anything else. As this problem is an important safety issue, we feel the need to have it checked out. Would appreciate your assistance.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552219October 27, 2023
FUEL/PROPULSION SYSTEM
I all of a sudden started smellinggas but could not find any leaking underneath the car, also my car started giving lower mileage. Called the extended warranty and submitted the car to Firestone auto care. They ran a fuel system inspection and found leak. They removed and replaced the the fuel line and fuel pump. They said the can was at risk of catching fire and this is unusual
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547689October 2, 2023
AIR BAGS
The contact owned a 2018 Toyota Camry. The contact stated that while driving at 5 MPH and attempting to merge into a tuning lane, he collided with another vehicle on his driver's side front end panel. As a result, the vehicle careened to the right over a pedestrian walkway and into a wall. The air bags did not deploy. A police report was filed, and injuries were reported. The driver went to an area hospital on his own and received an x-ray and treatment for various aches and pains. The other driver was transported to an area hospital and treated for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11546685September 26, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The fuel door release mechanical system has not been working since the car was purchased. The fuel door release mechanical system has very flimsy parts. I believe that this model and year also had a recall on the fuel pump because of a flimsy part as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544232September 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Toyota Camry. The contact stated that after shifting into park, the air condition system was activated, and the engine revved with the RPM elevated. The contact turned off the A/C and then turned off the vehicle. The vehicle was restarted, and the check engine warning light illuminated. Additionally, the contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated at rapid speed then decelerated without warning. The vehicle was taken to the dealer however, the contact stated that no diagnostic test was performed due to the cost. The vehicle was then taken to an independent mechanic where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact refenced NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) as a possible cause for the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544061September 12, 2023
SERVICE BRAKES
Replaced brakes in June on the 19th, 23rd and my brakes are squeaking and goes all the way to the floor sometimes before my brakes actually works. I have take my car back to Toyota twice and they said nothing is wrong with my car. This is a safety hazard and needs to be addressed so it can be fixed IMMEDIATELY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542922September 6, 2023
STEERING
Electric power system warning light comes on, indicates a malfunction in the EPS, why is Toyota ignoring this problem, this warning comes on at different times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541920August 31, 2023
FUEL/PROPULSION SYSTEM
Since we bought the vehicle new in late 2018, in hot weather we sometimes see gas running down the side of the car below the filler pipe door, and a little puddle of gas on the rubber just inside the filler pipe door. We can't park the car in our garage because of the gas fumes, and we worry that in a collision, the underlying cause could make a fire more likely. We've had the car to the dealer service department and they can't find a cause. I know from a www search that other Camry owners have had the same problem. The dealership wants us to leave the car with them long enough for them to observe the problem, but we can't handle the financial risk of the service and the car rental while our car is at the garage being monitored for the problem. And of course it is a waste of time trying to get Toyota to take responsibility, which is why we're writing to you. The date entered in this submission is the first time we noticed it (it was the first hot weather since we bought the car).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541031August 27, 2023
SERVICE BRAKES
Low braking power message and
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539831August 21, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Car does not accelerate from stop at a traffic light intermittently. THis poses a risk/hazard as the car behind it closes on it and expects the car to move forward . The vehicle was recalled a year ago for a fuel pump that was supposed to cause the same issue. Its been replaced and the issue has shown up again and now cannot be reproduced by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536504August 4, 2023
STEERING
Electric power steering warning light which indicates a malfunction in the EPS system comes on almost every other week. If there is a software update for this problem why Toyota does not fix it? Are they waiting for an accident to happen?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536548August 4, 2023
SERVICE BRAKES
Low break power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535443July 31, 2023
VISIBILITY/WIPER
Wipers are too slow to safely see during a downpour of rain - went to dealer - was told nothing was wrong with wiper speed. This is my 4th Toyota and 3rd Camry and all other cars had a faster speed. I noticed this before but thought it was me - but after a 9 hour drive during heavy rain storms - I realized it is the car,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535097July 28, 2023
STEERING:RACK AND PINION
The contact owns a 2018 Toyota Camry. The contact stated that while parking the vehicle, the steering wheel was firm and difficult to maneuver. The contact stated that he used excessive force to maneuver the vehicle. The message “Low Power Steering - See Dealer” was intermittently displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic rack and pinion system failed and needed to be replaced. The vehicle had not yet been repaired. An undisclosed dealer was notified of the failure and the contact was advised to contact the manufacturer for assistance. The manufacturer was notified of the failure and the contact received no further assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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