Toyota Camry Complaints (2002)
953 consumer complaints on file.
- #10355329September 10, 2010VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
2002 TOYOTA CAMRY. CONSUMER STATES PROBLEM WITH BRAKES *TGW THE CONSUMER STATED WHEN HE APPLIED THE BRAKES TO SLOW DOWN, THERE WAS NO BRAKE RESPONSE AND THE VEHICLE CONTINUED TO ACCELERATE. CONSEQUENTLY, THE CONSUMER REAR ENDED ANOTHER VEHICLE. THE CONSUMER AND HIS WIFE SUFFERED MINOR INJURIES. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10354916September 10, 2010VEHICLE SPEED CONTROL
1. EVENTS LEADING TO FAILURE: ON 11/21/09. AT ABOUT 10:45 PM, THE ACCELERATOR ON MY 2002 TOYOTA CAMRY XLE JAMMED OPEN. 2. CONSEQUENCES: I TRIED TO STOP THE CAR BY STEPPING VERY HARD ON THE BRAKE PEDAL, BUT THE CAR KEPT ACCELERATING. AS A RESULT, THE CAR HIT A TREE HEAD-ON. MY WIFE AND I BOTH SUFFERED BODILY INJURIES. 3. WHAT WAS DONE TO CORRECT THE FAILURE: I WROTE THREE LETTERS TO TOYOTA, AND I RECEIVED REPLIES TO EACH ONE. TOYOTA SENT AN INVESTIGATOR TO EXAMINE MY CAR. TOYOTA'S LEGAL DEPARTMENT CONCLUDED THAT THERE WAS NOTHING WRONG WITH MY CAR THAT COULD HSVE CAUSED THE SUDDEN ACCELERATION. HOWEVER, THEY WOULD NOT RELEASE TO ME THE DATA THAT THEY OBTAINED, FROM DOWNLOADING THE DATA FROM THE CAR'S MAIN COMPUTER. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10354448September 8, 2010LATCHES/LOCKS/LINKAGES
FAILURE OF DOOR LATCHES ON A TOYOTA 2002 CAMRY. IN THE LAST YEAR I HAVE HAD BOTH DOOR LATCHES ON THE DRIVER AND PASSENGER SIDE TO BREAK WITHOUT ANY NOTICE, PREVENTING EXIT FROM THE VEHICLE. CONTACTED TOYOTA AND THE Y NOT ACKNOWLEDGE ANY PROBLEMS WITH THE LATCHES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353575September 2, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. AFTER STARTING THE VEHICLE THE CONTACT SHIFTED INTO DRIVE GEAR AND NOTICED THE VEHICLE WOULD NOT ACCELERATE UNLESS THE PEDAL WAS DEPRESSED MORE THAN 3/4 OF THE WAY DOWN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED A COMPUTER CHIP WAS MALFUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 31000 AND THE CURRENT MILEAGE WAS 32000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353020August 31, 2010STEERING:COLUMN
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE STEERING FAILED AND BECAME EXTREMELY RESISTANT. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE STEERING COLUMN WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10352702August 30, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE WHERE IT WAS PARKED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC WHERE THE RADIATOR WAS REPLACED. ONE MONTH AFTER THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 130000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351393August 23, 2010VEHICLE SPEED CONTROL
WE WERE RIDING ON A COBBLE STONE STREET GOING VERY SLOW IN A TOURIST AREA OF SAVANNAH, GA. OUR 2002 TOYOTA CAMRY, SUDDENLY ACCELERATED OUT OF CONTROL. WITH THE BRAKE FULLY ENGAGED WE SKIDDED DOWN THE STREET IN SHOCK. IT LASTED ABOUT 4 TO 5 SECONDS AND THANKFULLY THERE WERE NO PEOPLE OR OTHER CARS IN THE WAY. I ESTIMATE WE WENT ABOUT 50 YARDS. IT STOPPED AS SUDDENLY AS IT STARTED. WE THEN CALLED THE POLICE TO REPORT WHAT HAPPENED AS WE WERE VERY SHOOK UP. WE REPORTED THIS TO THE TOYOTA DEALER WE BOUGHT THE CAR FROM. THEY HAD IT TOWED TO THEIR DEALERSHIP. THEN THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND THEY WOULD CALL TOYOTA FOR FURTHER DIRECTION. I AM WAITING FOR THEM TO CALL ME BACK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349453August 15, 2010VEHICLE SPEED CONTROL
STOPPED IN LINE AT FAST FOOD DRIVE-UP. PLACED VEHICLE IN PARK. PLACED VEHICLE IN DRIVE TO MOVE FORWARD AND THE VEHICLE QUICKLY ACCELERATED. STEPPED ON BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. VEHICLE STOPPED AFTER SLAMMING INTO VEHICLE IN FRONT. WILL BE GOING BY THE TOYOTA DEALERSHIP IN THE MORNING TO REPORT WHAT HAPPENED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348858August 11, 2010ENGINE AND ENGINE COOLING
CAR WAS FILLED WITH GAS ON RETURN TRIP AND WHILE IN TRAFFIC SUDDENLY BEGAN TO DECELERATE WITH NO WARNING. THE CAR WAS PULLED OVER AND STOPPED. SAMARITANS STOPPED TO SUPPORT STRANDED CAR AND WHEN THEY TRIED TO TURN THE CAR ON , IT WOULD NOT TURN OVER. WHEN CHECKED BY A INDIVIDUAL WHO IDENTIFIED HIMSELF AS A MECHANIC, HE SAID, HE DIDN'T UNDERSTAND THE PROBLEM. IT WAS CLEAR THAT THERE WAS OIL IN THE CAR AND IT WAS CLEAN. INSURANCE COMPANY AND TOWING SERVICE SUPPORT CALLED AND $400.00 PLUS DOLLARS LATER THE CAR WAS RETURNED TO LOCAL DEALER. AFTER CONVERSATION WITH DEALER REPRESENTATIVE , WE WERE INFORMED THAT OUR OBVIOUS NEGLIGENCE AROUND REGULAR MAINTENANCE AND OIL CHANGES WERE THE CAUSE OF THE OIL SLUDGE THAT CAUSED THE DAMAGE TO OUR CAR TO THE TUNE OF $4,600. SEVERAL CONVERSATIONS LATER, ALLOWING COOLER HEADS TO PREVAIL, WE WERE ABLE TO GAIN SOME SUPPORT FROM THE LOCAL DEALER HOWEVER WE WERE STILL RESPONSIBLE FOR THE COST OF THE SECOND HAND ENGINE BECAUSE TOYOTA REFUSED TO COVER THE COST OF THE PROBLEM.BECAUSE WE LIVE IN A SMALL COMMUNITY AND HAVE BEEN DOING BUSINESS WITH THIS GROUP FOR YEARS, WE WERE ABLE TO GET THE PART OF THE CAR THAT CONTRIBUTED TO THE PROBLEM. THE MECHANIC IN QUESTION REPORTED THAT HE HAD NEVER SEEN ANYTHING QUITE LIKE THIS BEFORE AND HE HA BEEN WORKING FOR MANY YEARS AT THE SAME LOCATION. ADDITIONALLY, WE HAVE ACCESS TO THE PAPERWORK FROM OUR LOCAL MECHANIC WHO HAS ROUTINELY DONE THE OIL CHECKS SINCE WE'VE HAD THE CAR. EVEN AFTER PHONE CALLS AND LETTER REQUESTING THAT TOYOTA "DO THE RIGHT THING" EVEN THOUGH OUR SITUATION WAS A FEW MONTHS SHY OF THE "07 SETTLEMENT, THEY REFUSED TO TAKE ANY RESPONSIBILITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347502August 5, 2010STEERING
I THINK MY 2002 TOYOTA CAMRY HAS THE SAME STEERING PROBLEM AS THE RECENT STEERING RECALL FOR THE TOYOTA AVALONS. ON 2/27/09 I HAD TO GET $970.00 OF REPAIRS INCLUDING A "REMAN GEAR ASSY AND CONE RETURM". WHEN I BROUGHT THE CAR IN FOR REPAIRS THE TOYOTA DEALER WAS STUMPED AS TO THE PROBLEM, BUT IT SOUNDS A LOT LIKE THE RECENT AVALON PROBLEM, COULD THE CAMRYS HAVE THE SAME DEFECTIVE PARTS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347331August 4, 2010ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ONE OF TWO ELECTRONIC ACCELERATOR POSITION SENSORS MALFUNCTIONED ON MY 2002 TOYOTA CAMRY. I EXPERIENCED A SLUGGISH RESPONSE TO PEDAL ACTION (I.E. I HAD TO PUSH THE PEDAL FARTHER THAN NORMAL TO GAIN ANY ACCELERATION - CHECK ENGINE LIGHT WAS ALSO ILLUMINATED). I IMMEDIATELY DROVE TO MY MECHANIC'S SHOP FOR EVALUATION AND REPAIR. AFTER RUNNING DIAGNOSTICS, HE DETERMINED THAT THE SENSOR HAD MALFUNCTIONED AND ADVISED ME NOT TO DRIVE THE CAR ANY FURTHER UNTIL IT WAS REPAIRED. AS I UNDERSTAND IT, FROM MY MECHANIC'S EXPLANATION, THE SENSOR DETERMINES THE POSITION OF THE ACCELERATOR AND SENDS A REQUEST FOR ACCELERATION AS A VOLTAGE RANGING FROM 0-5V, WHERE 0V IS NO ACCELERATION AND 5V IS FULL-THROTTLE. THROUGH FURTHER TESTING, HE DETERMINED THAT THE SENSOR THAT HAD MALFUNCTIONED WAS READING 5V. I FIND IT VERY CONCERNING THAT IN THE EVENT OF FAILURE THE SENSOR DOES NOT "FAIL SAFE" (I.E. FAIL TO 0V, RATHER THAN 5V). THE TECHNICIAN EXPLAINED THAT THE SECOND SENSOR WAS THERE AS A SAFETY REDUNDANCY, BUT EITHER WAY, "FAIL SAFE" IS ONE OF THE MOST BASIC DESIGN CONCEPTS IN AN APPLICATION WHERE SAFETY IS CRITICAL AS IS THE CASE HERE. IN MY CONVERSATION WITH TOYOTA, THEY WOULD NOT STAND BEHIND THE PART (MY WARRANTY HAD EXPIRED AND IT WAS NOT ON RECALL), NOR COULD THEY GIVE ME ANY ASSURANCE THAT THE REPLACEMENT PART HAD BEEN REDESIGNED IN SUCH A WAY THAT IT WOULD "FAIL SAFE." I AM A WIFE, MOTHER OF TWO SMALL CHILDREN, AND THE PRIMARY INCOME GENERATOR FOR OUR FAMILY. I DO NOT FEEL GOOD ABOUT WHAT I NOW KNOW ABOUT THE SAFETY OF MY CAR AND DO NOT FEEL THAT TOYOTA TOOK MY CONCERNS TO HEART. I WOULD APPRECIATE ANYTHING YOU COULD DO TO HELP. I SUSPECT I MAY NOT BE THE ONLY ONE TO EXPERIENCE THIS SAFETY FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347074August 3, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT OBSERVED THAT THE ODOMETER AND TRIP ODOMETER DISPLAYED AN INACCURATE CALCULATION. THE ODOMETER READING WOULD INCREASE BY 1.6 MILES FOR EVERY MILE BEING TRAVELED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/03/10. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346642August 1, 2010LATCHES/LOCKS/LINKAGES
PASSENGER FRONT DOOR LATCH NO LONGER CLOSES. THE DOOR NEEDED TO BE TAPED SHUT TO DRIVE IT HOME. THE LATCH FAILED IN THE OPEN STATE INSTEAD OF THE CLOSED STATE AND I'M CONCERNED THIS COULD HAPPEN TO SOMEONE WHILE ON THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345264July 26, 2010ENGINE AND ENGINE COOLING
ON MY CAMRY 2002 SE ENGINE STALLS AND/OR ROUGH IDLES ANYTIME WHILE COLD OR AFTER BEING WARMED UP. PREMATURE AND UNJUSTIFIED THROTTLE BODY FAILURE IS SUSPECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344534July 21, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 15 MPH UP HILL THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSTIC TEST IDENTIFIED THE ACCELERATOR POSITION SENSOR CAUSED THE FAILURE TO OCCUR. THE MANUFACTURER WAS CONTACTED, BUT THEY WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343001July 13, 2010ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE THE CONTACT WAS DRIVING LESS THAN 40 MPH, THERE WAS A NOISE COMING FROM THE ENGINE COMPARTMENT. THE OIL TEMPERATURE GAUGE INDICATED THE ENGINE WAS OVERHEATING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE HOOD AREA. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPLACED DUE TO THE DEFECTIVE CYLINDER HEAD BOLTS. THE TECHNICIAN ORDERED A NEW REPLACEMENT ENGINE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10341743July 7, 2010VEHICLE SPEED CONTROL
I HAVE BEEN EXPERIENCING MUCH DIFFICULTY WITH ACCELERATION WHEN DRIVING MY 02 TOYOTA CAMRY XLE..I STEP ON THE GAS AND THE CAR HESITATES TO ACCELERATE..THEN ALL OF A SUDDEN IT GOES HARD..THIS IS NOW ON A DAILY BASIS WHENEVER I DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340034June 22, 2010POWER TRAIN
2002 TOYOTA CAMRY. CONSUMER STATES PROBLEM WITH BUCKING AND HESITATION *TGW THE DEALER DID NOTE THE TRANSMISSION FLUID HAD A SLIGHT METALLIC ODOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339560June 22, 2010ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. SHE STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ELECTRICAL SYSTEM FAILED CAUSING THE VEHICLE TO LOSE POWER AND THE ABS SYSTEM FAILED. THE DEALER ADVISED THAT THE VEHICLE COMPUTER SYSTEM WAS DAMAGED CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336344June 15, 2010VEHICLE SPEED CONTROL
WE WERE LEAVING A GAS STATION AND PROCEEDED TO GO AROUND THE BACK OF THE GAS STATION BUT DECIDED THERE WAS INSUFFICIENT AMOUNT OF AREA TO GO THROUGH BETWEEN THE GAS STATION AND AN IGA STORE.. THE WIFE PUT THE CAMRY IN REVERSE AND THE ENGINE ACCELERATED AND BACKED INTO A TELEPHONE POLE ..IT THREW US FORWARD AND AGAIN BACKED INTO THE POLE.. MY WIFE AUTOMATICALLY PUT THE CAR IN DRIVE AND THE CAR SHOT THROUGH BETWEEN THE STORE AND THE GAS STATION.. IT BROKE BOTH SIDE MIRRORS AND SCRATCHED DOWN THE SIDES OF THE CAR.. WE PROCEEDED INTO THREE LANES OF TRAFFIC, HITTING A HONDA VAN IN THE PASSENGER DOOR.. THE CAR KEPT GOING ACROSS TWO MORE LANES OF TRAFFIC AND INTO THE GAS STATION ACROSS THE STREET BEFORE I FINALLY REACTED AND TOLD THE WIFE TO APPLY THE EMERGENCY BRAKE...THE CAR STOPPED ABOUT TWO FEET FROM HITTING ANOTHER VEHICLE..AND THE OTHER GAS STATION.. BOTH VEHICLES WERE TOTALED IN THE ACCIDENT.. THE CAR WOULD NOT STOP EVEN WITH MY WIFE RIDING THE BRAKE UNTIL WE HIT THE VAN.. WITNESSES SAID THEY HEARD THE BRAKES SQUEALING AS WE WERE COMING OUT OF THE GAS STATION AREA.. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0