Toyota Camry Complaints (2020)

284 consumer complaints on file.

#11503044January 22, 2023
FUEL/PROPULSION SYSTEM
Car is just above 36 k and gave me engine light on not wanting to turn the engine on . I called a mechanic to stop by and maybe reset the computer …so much I know(the dash board was giving me a hybrid system failure) but the reader said its fuel pump control circuit low ,witch on the other hand is not allowing the car to start of and somehow related to the vehicle stability module and break system not mentioning a solenoid problem as well…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501419January 12, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2020 Toyota Camry. The contact stated while driving at an undisclosed speed, the vehicle was vibrating. The vehicle was taken to a transmission specialist, who diagnosed that the torque converter needed to be replaced. The vehicle was then taken to the dealer, where the transmission mounts were replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500052January 4, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the Camry at 45 mph among the flow of traffic on a state highway in Florida, out of the blue the vehicle's speedometer on the instrument cluster was replaced with a flashing red box and the brakes applied themselves fully with no command or input given whatsoever. The Camry immediately screeched to a stop in the middle of the road within a couple seconds, causing the vehicle behind me to slam into the Camry at full speed. There were no other vehicles or obstacles ahead of me at all, this fact was also observed by witnesses. The automation had triggered for no apparent reason, overriding my control of the Camry and stopping it in the middle of a major highway, causing the accident. Despite the intensity of the crash, the air bags of the vehicle failed to deploy in the impact, worsening the severity of my injuries. Both the Camry and the other motorist's car were rendered inoperable and totaled in the accident, they had to be towed from the scene. The police ruled the cause of the accident to be vehicular malfunction of the Camry.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11497825December 16, 2022
FUEL/PROPULSION SYSTEM
My engine maintenance light go to dealer came on. Not for the oil change. I went to have my code ready and it said fuel pump. I usually get 340 to 350 on a full tank. Now I’m get like 305…302….and I smell gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496847December 10, 2022
UNKNOWN OR OTHER
My sunroof exploded with outward shards for no apparent reason while driving so an impact from road debris seem unlikely. Dealer.inspected and says it's not a warranty issue and to file a comprehensive claim with my insurance. I have read that exploding sunroofs are a problem with some Toyotas. But Toyota refuses to address the problem. Thankfully as startling as the incident was it didn't make me have an accident but could see others may not be so lucky
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496811December 9, 2022
AIR BAGS
The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her face. The emergency units transported the contact's sister to the hospital where she received medical assistance. A police report was filed. The contact was able to drive the vehicle to his residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired for air bags and seat belt failure. The contact stated that the event data recorder (EDR) indicated that the vehicle had only sustained one impact; however, the vehicle had sustained two impacts as it was rear-ended twice. The manufacturer was notified of the failure but did not provide any assistance or explanation for the erroneous report of the event data recorder (EDR). The failure mileage was approximately 17,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11496276December 6, 2022
ELECTRICAL SYSTEM
Two instances of parking the 2020 Toyota Camry and electrical system going "dead" within 24-36 hours. Battery drained/unable to enter via FOB/unable to start vehicle. Car maintenance and inspection occurred in November 2, 2022. Testing of battery by Toyota Service Center confirmed battery was not issue and worked as normal. Battery less than two years old. Overall safety was not at risk, as car was parked in garage during both instances (March 2022/November 2022). Problem was not able to be reproduced. No warnings were given prior to either event by warning lamps/messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494474November 21, 2022
AIR BAGS
The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11490767October 25, 2022
TIRES:SIDEWALL, TIRES
The tire size is 215/55R17. Within a span of 10 months, THREE of my tires have needed to be replaced, with one of them almost causing me a very serious car accident. The issue appears to be with the sidewall failing. The first time this happened was in September of 2021. I brought the defective tire to a local Bridgestone retail center and my complaint/concerns were completely dismissed by the in-store employee and corporate. The employee contacted corporate on the phone and was told there were no recalls on my Specific tires. The employee insisted that because there was no current “recall,” my tire was not defective. He also stated that I should “trust him” because he’s “been in the business for 25+ years”. Even though there was NO nail or sharp object found, Bridgestone had insisted that I must have ran over something. Relying on their knowledge and response in this matter, I went ahead and purchased the same exact tire at BJs wholesale club. ( I even took the tire to Toyota for inspection and they couldn’t find anything lodged in the tire or evidence to indicate that I ran over any object. They were completely baffled.) Approximately 2 months ago, a second tire had a very similar issue occur out of nowhere. It happened when I was not even a five minute drive from my house. Yet again, the issue was with the sidewall. The tire was damaged beyond repair and I had to get the “donut” put on so that I could drive my car to a tire center to purchase a new tire. Then (not even two weeks later) a different tire went flat in the same exact manner. This incident happened within less than 10 minutes from my house. Nothing appeared to have pierced my tire. I even returned to the area where it went flat and found no evidence of possible road hazards or sharp objects. The rips were located in multiple areas of the tire. This time the damage was much worse and once again the tire was damaged beyond repair. I am fully convinced the tires are defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485106September 18, 2022
ELECTRICAL SYSTEM
Battery runs down if vehicle is not driven every few days. I did not drive the car for three days and battery was totally dead when i tried to start car. Some unknown current draw runs the battery down. Depending where a person is this could be a safety matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482886September 5, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479401August 15, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
Acceleration felt weird when is performed from full stop or moderate speed to a “chase” speed (high revolutions), it doesn’t respond according to the action taken to the gas pedal. Also the crash sensor went off from time to time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476806July 31, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Fuel pump failure 1st. Car immediately stopped while driving on main road almost causing collision, engine light appeared only. Car had been inspected by local repair codes identify fuel pump malfunction. Fuel pump was replaced . Car was driven less than 5 minutes and overheated. Overheating light on dashboard , exclamation light and engine light appeared. reason is still yet unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474639July 19, 2022
ENGINE, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car is regularly maintained, vehicle had to be what was a software or fuel supply issue. In hotter weather car stutters and engine will completely shut off while driving. It will begin to throw errors for second brake system malfunction, check engine, lane departure assist. Codes from obd2 read p12d5 and p107d. Seems like fuel stops is being cut off or extreme software issue. Regardless it has left my pregnant wife and 3 yr old son stranded in the middle of the road in 100 degree plus weather or then runs extremely rough. Have gone to a mechanic twice each time engine codes had shut off and there was nothing to be done at the moment. Issue still persists, it is still a danger and often it is difficult to have enough momentum to pull over somewhere safe. This issue may also cause further engine problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473788July 13, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
I have owned 5 Toyotas and a Lexus SUV and never had so many problems. This is a 2020 Camry Hybrid with only 20492 miles on it. It has had to be jump-started 3-4 times so far, but now it has a new issue: While on a road trip with my wife thru Utah, the car suddenly shuts down, bells ringing and messages appearing. Cruise control, Lane departure, and Headlight System Failure. This happened on a 2-lane highway with very minimal shoulder. I pulled over as far as I could, but still slightly in the lane. Turned off the ignition and after a minute or so, was able to restart the car. Noted that the sign on the road said "Next Services 129 Miles"! This was on July 11, 2022 at about 3 PM. Once car was restarted, we drove to our destination without further issues, however I would not use Cruise control for fear it would happen again. Got back to California the next day and took it to dealer to investigate the cause. Their conclusion: "Extreme heat caused the warning lights to come on, but history code indicates that the issue resolved itself. The vehicle is operating normally at this time but the system will be affected by high temperatures and direct sunlight"!!! The temperature on the road at the time was 95 degrees. Dealer contacted Toyota's technical assistance hot line to document concern Case #221930394. Per the service department, they called the field rep who said if everything was functioning at this time, then there was no action to be taken. First of all, I am 75 years old and do not expect this from a car with only 20492 miles on it, and especially not from a Toyota. I find the "solution" to be completely foolish - avoid high temperatures and direct sunlight!! Temperatures over 95 degrees and direct sunlight are common in many states. Can someone please get to the bottom of this? I am beginning to think that I bought a lemon. I am also reporting it to NHTSA, as it is a safety issue that must be dealt with. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470601June 23, 2022
TIRES:SIDEWALL
On 6/22/22 around 6:30 pm, the front passenger tire blew out. The tire in question came with the vehicle upon purchasing new on 5/14/20. There is currently about 13,300 miles on the car. Luckily my oldest son was driving and was able to maneuver into a safe place and put on the donut spare. Car had to be driven by son today with donut spare on and will take pictures of subject tires when he gets back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456925March 16, 2022
SEAT BELTS
Driver seat belts doesn’t buckle properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450565February 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It's a dangerous thing. The first time it happened to me was on Jun 15, 2021, only the light came on and when I turned off the car the light went off after a month it came on again and turned off by itself, and now it turned on and it doesn't turn off for nothing. and it only says the PRE-COLLISION SYSTEM & CRUISE CONTROL MALFUNCTION alert. I was doing a little research online and I realized that many people have this problem regardless of the vehicle miles and this is dangerous since this happens on local streets or highways regardless of the speed of the vehicle. please investigate. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448904January 25, 2022
ENGINE
Smells like engine coolant when exiting vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445093December 27, 2021
ELECTRICAL SYSTEM, ENGINE
Dead battery at 21000 miles. Car is less than 2 years old and didn't drive it for 36 hours and the battery completely drained. Even after jump start electronic dash wouldn't function properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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