Toyota 4Runner Complaints (1997)

261 consumer complaints on file.

#10044305October 20, 2003
AIR BAGS, SUSPENSION:REAR
WHILE ATTEMPTING TO MAKE A TURN UNDER RAINY ROAD CONDITIONS REAR END BEGAN TO SLIDE OUT OF CONTROL. AS A RESULT, DRIVER DID A 180 DEGREE SPIN, AND STOPPED HEAD ON IN A DITCH. UPON IMPACT, NONE OF THE VEHICLE AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10041635October 11, 2003
TIRES, TIRES:TREAD/BELT
THE FIRST TIRE THAT THE TREAD CAME OFF WAS WHILE TRAVELING ON THE FREEWAY - JULY, 2002. NO DAMAGE TO THE VEHICLE OR MYSELF. TOW TRUCK DRIVER CAME OUT AND CHANGED THE TIRE. WENT TO DISCOUNT TIRE TO HAVE THE TIRE REPLACED, THEY REPLACED IT AT NO COST. WHEN I ASKED IF THE OTHERS WERE SAFE, THEY SAID YES, LEAVING THE OTHER DESERT DOG TIRES ON. AUGUST, 2003 - DRIVING ON THE FREEWAY AGAIN WITH MY HUSBAND, WE FELT A VIBRATION, PULLED OFF TO THE SIDE OF THE ROAD AND FOUND THAT THE TREAD HAD COME OFF ONCE AGAIN. HAD THAT REPLACED AT DISCOUNT TIRE, WHERE THEY DIDN'T MENTION AGAIN THAT THERE WAS A RECALL ON THE REMAINING DESERT DOG TIRE ON THE VEHICLE. OCTOBER, 2003 - MY HUSBAND WAS DRIVING ON THE FREEWAY, TRAVELING ABOUT 75 MPH, FELT A TIRE GO DOWN, THIS TIME CAUSING THE VEHICLE TO PULL RIGHT, THEN BACK TO THE LEFT. THEN THERE WAS TOTAL LOSS OF CONTROL AS HE VEERED DOWN INTO THE MEDIAN WHERE THE VEHICLE ROLLED 6 - 8 TIMES. ONCE AGAIN, THE TREAD HAD SEPARATED CAUSING WHAT COULD HAVE RESULTED IN HIS DEATH. LUCKILY, HE DID NOT HAVE ANY SERIOUS INJURIES. THE VEHICLE IS TOTALLED. THERE WAS A RECALL ON THESE TIRES FROM PIRELLI ON JUNE 7, 2001. THE RECALL STATES THAT PIRELLI WOULD NOTIFY THEIR DISTRIBUTORS. DISCOUNT TIRE SHOULD NOT HAVE LET US DRIVE AWAY FROM THEIR LOCATION WITH THOSE TIRES!! *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037578September 10, 2003
TIRES:TREAD/BELT
ROLLOVER IN TOYOTA 4 RUNNER - 1997. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10023416August 11, 2003
SEAT BELTS:FRONT, SUSPENSION:REAR, EQUIPMENT
MY DAUGHTER WAS INVOLVED IN A ROLLOVER ACCIDENT WITH A 1997 TOYOTA 4-RUNNER. SHE WAS EJECTED FROM THE VEHICLE AND THE POLICE HAVE EVIDENCE TO SUGGEST THAT SHE WAS WEARING HER SEAT BELT. I HAVE TAKEN THE VEHICLE IN TO TOYOTA TWICE TO REPLACE THE REAR SUSPENSION FOR A TOYOTA RECALL. BOTH BEFORE THE RECALL AND AFTER THE RECALL THE REAR END WAS SAGGING AND WAS NOT STABLE. IT IS MY OPINION THAT THE SEAT BELT WAS DEFECTIVE AND THE REAR SUSPENSION WAS DEFECTIVE. BOTH CONDITIONS CONTRIBUTED TO HER DEATH. *NLM IN SPEAKING WITH INVESTIGATIVE SHERIFF THE VEHICLE WAS TRAVELING ABOUT 38-51 MPH WHEN THE VEHICLE DROVE OFF AN EMBANKMENT. THE VEHICLE ROLLED 2-3 TIMES DOWN A 50-70 FOOT DROP. THE DRIVER'S SEAT WAS DAMAGED REARWARD AND THE DRIVER SLID OUT OF THE SEAT BECAUSE OF THIS DAMAGE. UPON INSPECTION THE SEAT BELT WAS STILL FASTENED. THE INVESTIGATIVE OFFICER STATED THAT DUE TO THE SEVERITY OF THE CRASH AND DAMAGE TO THE SEAT THE DRIVER WAS EJECTED FROM THE DRIVER'S SIDE REAR WINDOW. THERE DID NOT APPEAR TO BE A VEHICLE DEFECT WITH THE SEAT BELT OR SEAT. CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10031163August 9, 2003
AIR BAGS, UNKNOWN OR OTHER
AIRBAGS FAILED TO INFLATE UPON HEAD ON IMPACT. FURTHER, VEHICLE ROLLED OVER AFTER INITIAL IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10018500May 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STOP RUNNING, BECAUSE OF SLUG BUILD UP IN 4 RUNNER ENGINE 1997. OTHER CARS IN THE TOYOTA LINE HAVE SAME PROBLEM AND THEY ARE FIXING THE ENGINE FOR FREE, BUT NOT THE 4 RUNNER. THEY HAVE 3 MODELS THAT ARE DOING THE SAME THING, THE ENGINE ARE SLUGGING UP AND CAUSE ENGINE FAILURE. THEY SAID THIS MODEL DOES NOT FALL IN THAT LINE, AND WILL COST ME $9,000 TO FIX, BUT FIRST THEY QUOTE ME $5000. THE OIL HAS BEEN CHANGED EVERY 3000 MILES OR SO, NOT ALL BY THE DEALER. THE DEALER SEEN THIS PROBLEM WITH MY VEHICLE AND DID NOT SAY ANYTHING TO ME UNTIL IT WAS TO LATE AND NOT REVERSIBLE, TO GET MONEY OUT OF THE CONSUMER. I HAD 3 OTHER CARS WITH WHERE HONDA'S AND THEY NEVER HAD THIS PROBLEM, AND TWO OF THOSE HONDA'S HAD OVER 200,000 MILES AND THE OIL WAS CHANGED AT THE SAME INTERVALS AS THE 4 RUNNER. DO YOU THINK THE CONSUMERS HAVE THAT KIND OF MONEY TO FIXED SOMETHING LIKE THIS. $9000 FOR A REBUILT ENGINE, YOU CAN BUY A USED VERY GOOD HONDA FOR THIS PRICE. THIS CAR STILL HAVE A LEAN ON IT. TOYOTA'S SUPPOSE TO BE GOOD CARS, WITH BAD ENGINES. ALL MY PROBLEMS START WHEN I TOOK MY CAR IN FOR A RECALL ON SHOCKS AND AFTER THAT THE ENGINE START LEAKING OIL AND SMOKING WHEN I STARTED THE ENGINE. THE DEALER DID SOMETHING TO MY CAR AND NOW I HAVE TO PAY FOR IT???????????? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567401March 24, 2003
SUSPENSION
CONSUMER WAS UNABLE TO GET THE RECALL WORK PERFORMED, THE DEALER STATED TOO MANY PEOPLE DROPPED THEIR VEHICLE'S OFF ON THAT PARTICULAR DAY, EVEN THOUGH CONSUMER HAD A 9:30 AM APPOINTMENT. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011721March 10, 2003
SUSPENSION
NAR 3-11-03. WHILE DRIVING THE CONSUMERS 4RUNNER SLIPPED OUT OF CONTROL AND CAUSED AN ACCIDENT. DAMAGES COST APPROX $2000. SOON AFTER A RECALL WAS RELEASED BY TOYOTA ABOUT A FAULTY SUSPENSION. THE CONSUMER ASKED TO BE REIMBURSED FOR THE REPAIR MADE AFTER THE ACCIDENT BECAUSE IT MAY HAVE BEEN THE FAULTY SUSPENSION THAT CAUSED THE VEHICLE TO LOSE DIRECTIONAL STABILITY. *CB *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10008243February 28, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
BOTH OF THE SEALS ON THE REAR AXLE BLEW OUT, SATURATING THE REAR BRAKES WITH DIFFERENTIAL FLUID, RENDERING THEM USELESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008199February 27, 2003
SUSPENSION:REAR
SAFETY ISSUE, MY VEHICLE HAS BEEN OPERATING FOR 6 YEARS WITH DEFECTIVE REAR-END SUSPENSIONS PARTS. THERE IS NO WAY THAT THESE DEFECTIVE PARTS HAVE NOT EFFECTED THE PERFORMANCE OF THIS VEHICLE AND ULTIMATELY CAUSED EXTRA WEAR AND TEAR ON OTHER VEHICLE PARTS. ON TOP OF IT ALL I AM GETTING NO COOPERATION FROM MY TOYOTA DEALERSHIP OR TOYOTA CUSTOMER SERVICE. I HAVE REQUESTED A FULL DIAGNOSTIC TEST BE PERFORMED ON MY VEHICLE AND THAT ANY AND ALL PROBLEMS BE FIXED, I HAVE BEEN TOLD THAT FUTURE PROBLEMS CANNOT BE PREDICTED AND I UNDERSTAND THAT, HOWEVER THE CONSUMER SHOULD NOT BE HELD RESPONSIBLE FOR THE INCOMPETENCE OF A MULTI-BILLION DOLLAR CORPORATION SUCH AS TOYOTA.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004483February 3, 2003
SUSPENSION
CONSUMER RECEIVED A RECALL REGARDING THE SUSPENSION, HOWEVER WHEN HE ARRIVED AT THE DEALERSHIP, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008577January 29, 2003
SUSPENSION:REAR
NAR 02/13/2003. WHEN THE CONSUMER ATTEMPTED TO A TURN, THE REAR OF THE VEHICLE SUDDENLY BEGAN SWINGING IN AN ANTI-CLOCKWISE DIRECTION PUTTING THE VEHICLE OUT OF CONTROL. THE CONSUMER NOW OWNS ANOTHER TOYOTA 4 RUNNER AND HAS SINCE RECEIVED A RECALL NOTICE FOR THE CURRENT VEHICLE. THE COSUMER IS REQUESTING REIMBURSEMENT FOR THE FIRST TOYOTA 4RUNNER WHICH HAD DAMAGED POSSIBLY DUE TO THE SUSPENSION WHICH IS NOW ON RECALL. RECALL# 02V021000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003284January 23, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL ON MY WIFE'S 1997 TOYOTA 4RUNNER LTD STUCK, AND ALMOST CAUSED HER TO CRASH. SHE WAS DRIVING BETWEEN 30 AND 40MPH WHEN ALL OF A SUDDEN THE VEHICLE DID NOT SLOW DOWN WHEN LETTING OFF THE GAS PEDAL, INSTEAD IT SPED UP AFTER LETTING OFF OF THE GAS PEDAL. SHE TRIED THE BRAKES, THEY GRABBED, BUT THE VEHICLE STILL CONTINUED TO SPEED UP. SHE THEN APPLIED THE EMERGENCY BRAKE, AGAIN, THE VEHICLE DID NOT SLOW DOWN. FINALLY SHE PUT THE TRANSMISSION INTO PARK AND THE VEHICLE CONTINUED TO MOVE UNTIL SHE TURNED OFF THE VEHICLE. I FEEL LIKE THIS NEEDS TO BE REPORTED TO SOMEONE, TO MAKE MY WIFE AND MYSELF FEEL THAT WE DID OUR PART BY REPORTING SUCH AN UNACCEPTABLE OCCURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004363January 22, 2003
WHEELS
CONSUMER STATES WHILE DRIVING THE VEHICLE AND WITH NO WARNING THE DISC BRAKES HAND LOCKED UP ON THE CONSUMER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002506January 10, 2003
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
CONSUMER STATED WHILE DRIVING AND WITH NO WARNING THE VEHICLE AXLE BROKE.DEALER NOTIFIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568391December 26, 2002
SUSPENSION:REAR
REAR SUSPENSION WAS RETROFITTED PER RECALL NOTICE WITH A NEW REAR SUSPENSION PARTS, THE CONSUMER IS NOT SATISFIED WITH THE REPAIRS AND BELIEVES THE VEHICLE IS SWAYING AND BOTTOMS OUT WHEN IT HAD NOT DONE SO BEFORE THE RECALL WORK WAS PERFORMED, THE CONSUMER IS SEEKING TO HAVE THE PARTS REMOVED AND THE ORIGINAL PARTS RE-INSTALLED, DEALER BELIEVES THIS PROBLEM IS RELATED TO UNDERINFLATED TIRES AND WORN SHOCK ABSORBERS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770547December 6, 2002
SUSPENSION:REAR
WE RECEIVED A NOTICE OF A SAFETY RECALL FOR OUR 1997 TOYOTA 4RUNNER. WE MADE AN APPOINTMENT A WEEK BEFORE 11/25/02 AS THE NOTICE REQUESTED. WE WERE INFORMED THAT GIVING PROPER NOTICE WOULD ENSURE THAT THE PROPER PARTS WOULD BE AVAILABLE AT TIME OF SERVICE. WE WORKED OUR WHOLE DAY AROUND THIS APPOINTMENT AND BROUGHT ANOTHER VEHICLE SO THAT WE COULD DROP THE 4RUNNER OFF. WE LIVE 30 MINUTES FROM THE CLOSEST TOYOTA DEALERSHIP IN ESCONDIDO. WHEN WE ARRIVED, WE WERE TOLD THAT THE PARTS WERE NOT AVAILABLE AND THAT WE WOULD HAVE TO RESCHEDULE FOR ANOTHER DAY. WE WERE OBVIOUSLY VERY UPSET AND LEFT WITHOUT GETTING THE SAFETY WORK DONE.THIS IS AN INEXCUSABLE SITUATION. WE SPECIFICALLY FOLLOWED ALL INSTRUCTIONS ON THE NOTICE AND MADE THE APPOINTMENT A WEEK BEFORE ACTUALLY BRINGING IN THE 4RUNNER. THIS WAS TO ENSURE THAT ALL PARTS WOULD BE AVAILABLE. IF THEY WEREN'T GOING TO BE AVAILABLE, THEY SHOULDN'T HAVE MADE THE APPOINTMENT FOR THAT DAY. AND, AT LEAST, SOMEONE SHOULD HAVE CALLED US BEFORE WE CAME IN TO TELL US THE PARTS WOULD NOT BE AVAILABLE.THIS WOULD BE INEXCUSABLE IF THIS WAS A ROUTINE TUNE-UP. WE WOULD SIMPLY GO ELSEWHERE. BUT, THIS IS A SAFETY RECALL, AND THIS IS CRIMINAL NEGLIGENCE. THE PERSON WE SPOKE TO AT THE DEALERSHIP WAS FRIENDLY, BUT HE TRIED TO JUSTIFY AND RATIONALIZE THE SITUATION, STATING THAT THEY CAN NEVER BE SURE OF EVERYTHING THEY NEED UNTIL WE ACTUALLY BRING IN THE VEHICLE. THIS MADE NO SENSE. ANY QUESTIONS ABOUT OUR PARTICULAR VEHICLE COULD HAVE BEEN ASKED OVER THE PHONE WHEN THE APPT. WAS MADE. THERE WAS AN IMPLICATION THAT OUR PARTS HAD BEEN GIVEN TO A WALK-IN CUSTOMER WITH THE SAME SAFETY RECALL NEEDS.WE STILL DON'T HAVE OUR 4RUNNER FIXED, SINCE OUR SCHEDULES ARE VERY DIFFICULT, AND WE HAVE NOT HAD A DAY WHERE WE CAN MAKE ANOTHER APPOINTMENT.THE RECALL NUMBER IS SSC 20A - 1996-1998 REAR SUSPENSION SAFETY RECALL.MY WIFE HAS BEEN CONTINUING TO DRIVE THIS 4RUNNER TO GET TO WORK, AND THE REPAIR WAS NOT MADE DUE TO THE NEGLIGENCE OF TOYOTA OF ESCONDIDO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021322October 22, 2002
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH THE RIGHT REAR TIRE TREAD COMPLETELY SEPERATED (NOT ORIGINAL TIRES ON A 97 TOYOTA 4 RUNNER 225/75R15 AWHHJH410600). TS *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015803August 8, 2002
SUSPENSION
ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD WHILE DRIVING AT HIGHWAY SPEED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014899July 26, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENT BRAKEFAILURES. DEALER HAS BEEN NOTIFIED; HOWEVER, WAS UNABLE TO REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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