Toyota 4Runner Complaints (2000)

483 consumer complaints on file.

#10920453November 1, 2016
STRUCTURE:BODY, SUSPENSION:REAR
I BOUGHT MY TOYOTA 4RUNNER 15 YEARS AGO, ON YEAR 2000. I AM THE ONLY OWNER AND I DON?T ABUSE MY VEHICLES. LOVE THIS CAR. ONE DAYS DRIVING BACK HOME MY CAR SHAKE AND IT SEEMED AN ISSUE IN REAR ?CAUSE THE WAY MY CAR MOVE AND NOISE. IT APPEARS THE REAR LEFT AXEL MOUNTS WAS HANGING OFF THE FRAME. TALKED TO THE LOCAL TOYOTA DEALER NOTHING THEY COULDN'T DO IT REQUIRES A NEW FRAME. STATE OF MASSACHUSETTS DOESN'T ALLOW WELDING DIRECTLY INTO THE FRAMES, IT'S UNSAFE. I WAS TOLD TO JUNK THE CAR OR REPLACE THE FRAME. JUST WHEN IT TURNED 15 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918553October 24, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME UNDERNEATH THE FRONT PASSENGER SEAT WAS COMPLETELY RUSTED AND ROTTED OUT. THE CONTACT WAS SO APPARENT THAT IT DID NOT NEED TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS 140,828. ...UPDATED 01/05/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917963October 21, 2016
STRUCTURE:BODY
SIGNIFICANT FRAME RUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913878October 5, 2016
STRUCTURE:BODY
THERE ARE MULTIPLE HOLES IN THE FRAME, IT IS RUSTING THROUGH VERY BADLY. IT IS UNSAFE. I CAN TAKE MORE PICTURES IF NEEDED. THE "DATE THIS HAPPENED" ISN'T ACCURATE, THIS VEHICLE HAS BEEN RUSTING QUICKLY FOR A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909729September 26, 2016
STRUCTURE:BODY
I TOOK MY 2000 4RUNNER INTO A TOYOTA DEALERSHIP FOR A SERVICE CHECK AND TO HAVE ALL FLUIDS CHANGED, AND AS SOON AS THEY HAD THE CAR ON THE LIFT THEY CALLED TO INFORM ME THAT AN EXTENSIVE PORTION OF THE PASSENGER SIDE FRAME RAIL WAS ROTTED. I WENT TO THE DEALERSHIP TO INSPECT THE RUST AND ROT UNDER THE CAR AND TO TAKE PHOTOS. I ASKED IF THIS PROBLEM WAS SEEN A SIMILAR MODELS OF MY TRUCK AND I WAS TOLD THAT TOYOTA HAS REPLACED OTHER TRUCK FRAMES UNDER RECALL, HOWEVER THERE ARE NO RECALLS FOR THE 4RUNNER AT THIS TIME. I ASKED HOW THE FRAME COULD BE REPAIRED, AND THE SERVICE MANAGER TOLD ME THAT THEY COULDN'T HELP ME AND THAT I WOULD HAVE TO SEEK ANOTHER SHOP, AND THEY SENT ME ON MY WAY. THEY DIDN'T WARN ME OF ANY SAFETY CONCERNS NOR DID THEY RECOMMEND A LOCAL SHOP THAT COULD HELP WITH THE SPECIFIC REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908357September 21, 2016
STRUCTURE, SUSPENSION
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. WHILE DRIVING VARIOUS SPEEDS, A BOOMING NOISE WAS HEARD UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. IT WAS LATER DISCOVERED THAT THE SUBFRAME SEPARATED DUE TO EXCESSIVE RUST AND CORROSION, WHICH RENDERED THE VEHICLE UNDRIVABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 01/06/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908162September 20, 2016
STRUCTURE:BODY
VEHICLE FRAME IS RUSTED SO BAD THAT MY REAR SWAY ARM BROKE AWAY FROM THE FRAME ON THE PASSENGER REAR SIDE. CAR IS UNSAFE TO DRIVE DUE TO THE CAR BOUNCING ALL OVER THE ROAD DUE TO THE RUSTED FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906916September 15, 2016
SUSPENSION, UNKNOWN OR OTHER
I OWN A 2000 TOYOTA 4RUNNER SR5. THE FRAME IS VERY BADLY RUSTED AND IS BEGINNING TO FAIL. I HAVE BEEN NOTIFIED BY MY MECHANIC THAT I SHOULD CONSIDER REPLACING THE FRAME FOR SAFETY ISSUES. TOYOTA HAS RECALLED AND REPLACED THE SAME FRAME ON THE TOYOTA TACOMA BUT HAS YET TO ISSUE A RECALL ON THE 4RUNNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902931August 31, 2016
STRUCTURE:BODY, SUSPENSION
I AM THE ORIGINAL OWNER... NORMAL DRIVING. REGULAR MAINTENANCE. LAST FEW TIMES I HAD A TRUCK IN THE SHOP (DIFFERENT ONES) THEY RECOMMEND I CONTACT SOMEBODY, ABOUT THE FRAME... IT IS BASICALLY RUSTED ALL THE WAY THRU. IT IS RUSTING FROM THE INSIDE OUT, SEEMS LIKE... HAD MANY TOYOTA'S IN THE PAST (AND PRESENT)... HAD NEVER SEEN ANYTHING LIKE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901925August 27, 2016
STRUCTURE:BODY
I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND TIRE ROTATION. THE MECHANIC CALLED AND SAID THAT THE FRAME IS BROKEN AND THAT YOU HAVE A RECALL ON IT. HE SAID TO CONTACT YOU FOR WHAT TO DO NEXT. SINCE WE HAVE OWNED THE CAR IT HAS HAD A CLUNKING SOUND ON THE FRONT DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898048August 23, 2016
STRUCTURE:BODY
I AM THE OWNER OF A 2000 TOYOTA 4RUNNER WITH A DANGEROUS CONDITION DUE TO RUST PERFORATION ON THE REAR PASSENGER SIDE FRAME RAIL. THE RUST EXTENDS 4-5 FT AND HAS CAUSED THE RIGHT REAR CONTROL ARM MOUNT TO RIP AWAY FROM THE FRAME. ON 6/10/2011, SMART MOTORS - MADISON, WI INFORMED ME THAT THERE WAS RUST PERFORATION ON THE RIGHT REAR FRAME THAT WAS FOUND DURING A SEPARATE REPAIR. THEY INFORMED ME THAT THEY WERE DOCUMENTING IT AND FORWARDING PICTURES TO TOYOTA MOTOR SALES. [XXX], A SENIOR SERVICE ADVISOR, SAID HE WOULD SPEAK WITH THE DISTRICT SERVICE PARTS MANAGER AND FOLLOW UP. HE WAS CONCERNED FOR THE SAFETY OF THE VEHICLE. AFTER NO ACTION FROM SMART MOTORS AND WAITING FOR TOYOTA TO CONTACT ME, I THEN CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER STATING THE CONCERN AND WAS GIVEN A FILE #1308200825. TO THIS DATE, NO ACTION HAS BEEN TAKEN BY TOYOTA MOTOR SALES FOR A CAMPAIGN OR SAFETY RECALL. THIS SAME CONDITION HAS BEEN RECORDED NUMEROUS TIMES. THERE APPEARS TO BE A DESIGN DEFECT THAT CAUSES THIS FRAME AREA TO HOLD WATER. TOYOTA HAS RECALLED/BOUGHT BACK TOYOTA TACOMAS WITH SIMILAR ISSUES. I AM URGING NHTSA TO AGGRESSIVELY PURSUE THE SAFETY DEFECT IN THIS VEHICLE SO THAT NO ONE IS INJURED OR KILLED. I HAVE MADE THE PERSONAL DECISION TO TAKE THIS VEHICLE OFF THE ROAD, AND IT IS UNDRIVEABLE. I CONTEND THAT AN ELEVEN YEAR OLD VEHICLE AT THE TIME OF FIRST RECORDED OBSERVED DEFECT IS AN ISSUE THAT NHTSA SHOULD INVESTIGATE. I APPRECIATE YOUR TIME AND DILIGENCE IN THIS MATTER AND I AM WILLING TO ANSWER ANY QUESTIONS AN INVESTIGATOR MAY HAVE, AND TO MAKE THE VEHICLE AVAILABLE FOR INSPECTION. I HAVE ATTACHED THE FOLLOWING DOCUMENTS TO VERIFY CORRESPONDENCE WITH TOYOTA: - SERVICE ORDER FROM 6/10/11 - INTERNAL HISTORY REPORT RECOMMENDING FRAME ESTIMATE AT $14,500 - CORRESPONDENCE WITH TOYOTA CUSTOMER EXPERIENCE CENTER RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897780August 22, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS CURRODED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND DETERMINED THAT THE VEHICLE HAD TOO MANY MILES AND AGE; THEREFORE, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 273,454.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896932August 18, 2016
STRUCTURE:BODY
FRAME ON PASSENGER SIDE HAS RUSTED AWAY, LARGE PIECES GONE. I NO LONGER FEEL SAFE WHEN DRIVING IT. MY COMPLAINT NUMBER WITH TOYOTA 1608181265. IT APPEARS THAT THE AC DRIP HOSE EMPTIES ON TO THE FRAME IN THE SAME SPOTS AS THE RUST. THERE ARE 159,289 MILES ON THE 4RUNNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896350August 16, 2016
STRUCTURE:BODY
EXTENSIVE FRAME RUST AT REAR CONTROL ARM MOUNTING LOCATION AND FORWARD OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896003August 15, 2016
STRUCTURE:BODY
I HAVE OWNED THIS VEHICLE SINCE 2005. I HAVE TAKEN IT TO A CERTIFIED TOYOTA DEALERSHIP FOR EVERY MAJOR CHECKUP OR REPAIR. NOT ONE SERVICE TECH OR MECHANIC HAS MENTIONED OR NOTED ANYTHING ABOUT FRAME RUST ON THIS VEHICLE UNTIL A STATE INSPECTION IN JUNE 2016. THE MECHANIC TELLS ME THAT MY VEHICLE HAS A HUGE HOLE IN THE FRAME AND IS RUSTING OUT AND IS UNSAFE TO DRIVE. HIS FIX FOR THIS PROBLEM WAS TO DIRECT ME TO HIS SALE MANAGER TO PURCHASE A NEW VEHICLE ( HALEY TOYOTA MIDLOTHIAN, VA) . NOT ONE WORD ABOUT THIS PRIOR TO THIS EVENT. MY VEHICLE HAS ONLY 140,000 MILES. THIS IS UNSATISFACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893427August 5, 2016
UNKNOWN OR OTHER
I HAVE A 2000 4RUNNER THAT THE FRAME RUSTED OUT MAKING IT UNSAFE. TRUCKS OF THIS YEAR WERE RECALLED FOR SAME THING. SEEM A LOT OF PEOPLE HAVE THIS PROBLEM. CAN WE GET SOME HELP? FRAME BROKE WHEN FORCED TO STOP HARD WHEN CAR PULLED OUT IN FRONT OF ME. NEVER DREAMED THE FRAME WAS THIS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891565July 29, 2016
STRUCTURE:BODY
LIKE SO MANY OTHERS I'VE HEARD OF, THE FRAME HAS RUSTED THROUGH. THE BACK LEFT WHEEL ASSEMBLY IS NOW WEDGED UP ONTO THE FLOORBOARDS. THE EXHAUST SYSTEM HAS BROKEN APART BEFORE THE MUFFLER. I JUST BOUGHT THIS CAR TWO YEARS AGO AND LOVED IT, BUT NOW AM HORRIBLY DISAPPOINTED IN THE FRAME AND TOYOTA'S LACK OF DESIRE TO DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888449July 25, 2016
STRUCTURE:BODY
FRAME HAS HOLES IN IT, TRUCK IS PERFECT IN EVERY OTHER WAY, FRAME HOLES SAME AS RECALLED ON TACOMA AND TUNDRA, SAME SAFETY ISSUE, COULD BREAK DURING OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885141July 15, 2016
STRUCTURE:BODY
FRAME RUSTED THROUGH AND SNAPPED APART WHILE MAKING A LEFT TURN INTO TRAFFIC.. REAR PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884738July 14, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE REAR OF THE FRAME WAS FRACTURED AND RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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