Toyota 4Runner Complaints (1997)

261 consumer complaints on file.

#10422513August 29, 2011
SUSPENSION:FRONT
THIS DESCRIPTION IS A SUPPLEMENT TO ODI # 10423371 WHERE BALL JOINT FAILURE OCCURRED TWICE ON THE SAME VEHICLE. I INVESTIGATED AND FOUND THE LOWER BALL JOINT ON THE PASSENGER SIDE THAT FAILED IS PART # 43330-39585. THE REPAIRED PART IS #43330-39415, BOTH MANUFACTURED BY TY (TOYOTA?) WHICH SUGGESTS THERE WAS A PROBLEM WITH THE ORIGINAL. WHEN ASKED, TOYOTA DID NOT INFORM US OF THE PART CHANGE AND ASSURED US THE DRIVER'S SIDE LOWER BALL JOINT IS SOUND. THE PART 43330-39585 (LOWER BALL JOINT) IS IN THE 4RUNNERS DATED '91 UP TO 2004. THERE ARE RECALLS OF THIS PART NUMBER ONLY IN THE 2001-2004 TIMELINE. TOYOTA RECOMMENDS INSPECTION EVERY 15,000 MILES. TOYOTA DEALERSHIP PROVIDED ME WITH A MULTI-POINT INSPECTION 3500 MILES PRIOR (4 MONTHS AGO) AND PROVIDED ME WITH A POSITIVE (GREEN) CHECK IN ALL AREAS OF INTEREST INCLUDING SUSPENSION AND CV JOINT. THERE WERE NO WARNING SIGNS TO THE FAILURE AS THE TOYOTA DEALERSHIP HELPS DEMONSTRATE. OUR FAMILY HAD JUST GOTTEN OFF A HIGHWAY DRIVE AND LOOSING A WHEEL AT THOSE SPEEDS WOULD HAVE BEEN A DISASTER. ANY OTHER EVENTS AS THIS PLEASE FILE A COMPLAINT. THIS SHOULD BE UNACCEPTABLE TO HAPPEN TWICE ON THE SAME VEHICLE. PLEASE INVESTIGATE THIS THOROUGHLY AND PROVIDE ME WITH ANSWERS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10397486April 26, 2011
POWER TRAIN:DRIVELINE
RUST THROUGH ON REAR AXLE DIFFERENTIAL COVER TO THE POINT OF LEAKING APPROX 6 OZ PER WEEK OF GEAR OIL. THIS COVER IS WELDED ON TO THE REAR AXLE AND THERE IS NO POSSIBILITY OF REPLACING SEPARATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397678April 19, 2011
UNKNOWN OR OTHER
I AM REPORTING A FRAME DEFECT ON MY VEHICLE. I HAVE A 1997 TOYOTA 4RUNNER, AND WHILE ON MY WAY HOME, ON THE DATE STATED, I HIT A POTHOLE IN THE ROAD, AND, IMMEDIATELY STARTED HEARING A NOISE AT THE DRIVER SIDE OF MY VEHICLE. I TOOK THE VEHICLE TO OUR LOCAL DEALERSHIP, AND UPON INSPECTION, THE DIAGNOSIS, WAS THAT THE FRAME HAD BROKEN, AND WAS RUBBING ON MY GAS TANK, WHICH MADE THE VEHICLE UNSAFE TO DRIVE ANY FURTHER. I HAVE DONE RESEARCH AND HAVE FOUND MANY OTHER COMPLAINTS,SIMILAR TO MINE, YET, THE MANUFACTURER IS UNWILLING TO DO ANYTHING TO SOLVE THE ISSUE, OR OFFER ANY ASSISTANCE TO REPLACE THE DEFECTIVE PART. I GUESS AS LONG AS NOBODY HAS BEEN KILLED, OR ,SERIOUSLY INJURED, THE PROBLEM ISN'T BIG ENOUGH YET!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369870December 10, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR UNRELATED MAINTENANCE WHEN HE WAS ADVISED BY THE DEALER THAT THE FRONT DRIVER SIDE FRAME WAS RUSTED. THE DEALER STATED THAT IN THE EVENT OF A CRASH, THE FRONT DRIVER SIDE OF THE VEHICLE WOULD CRUMBLE. THE DEALER ALSO ADVISED THAT THE FAILURE WAS UNREPAIRABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354052September 6, 2010
POWER TRAIN:DRIVELINE
1997 TOYOTA 4RUNNER REAR DIFFERENTIAL RUST THROUGH. I HAVE JUST NOTICED THAT MY 1997 4RUNNER IS LEAKING DIFFERENTIAL OIL AND AM CONCERNED THAT RUST OR FOREIGN DEBRIS WILL GET INTO THE DIFFERENTIAL AND CAUSE A CATASTROPHIC FAILURE. I HAVE REMOVED THE 4RUNNER FROM OPERATION UNTIL THE DEFECT IS CORRECTED. THE RUST IS ON THE REAR TOP OF THE DIFFERENTIAL. THERE ARE VERY LARGE FLAKES OF RUST ON THE DIFFERENTIAL AND THE OIL IS LEAKING THROUGH SOME OF THE RUST HOLES. IT APPEARS THAT THE DIFFERENTIAL WAS NOT MANUFACTURED WITH ADEQUATE THICKNESS IN THE METAL HOUSING AND HAD INADEQUATE CORROSION PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346957August 2, 2010
VEHICLE SPEED CONTROL
I WAS ON HIGHWAY 101 DRIVING HOME RECENTLY IN MY 97 4RUNNER WITH 200,000+ MILES ON IT AFTER A FULL SERVICING AT TOYOTA OF SANTA CRUZ AND MY ACCELERATOR STUCK, IDLING AT 3-4K RPM. AFTER THE PANIC MODE OF NOT BEING ABLE TO STOP AND REALIZING THE BRAKES WILL NOT STOP A REVVING ENGINE, I PUT IT IN NEUTRAL AND SLOWED THE VEHICLE AS THE ENGINE REVVED. I PUT IT BACK IN DRIVE AND IT SEEMED TO BE OK. I GOT TO AN AREA WHERE I COULD TEST IT OUT SAFELY AND THE SAME THING HAPPENED AND I HAD TO PUT IT NEUTRAL AGAIN. I CONTINUED TO DRIVE, BUT IT FINALLY FROZE AT 3-4K RPM AND I HAD TO PULL TO THE SIDE AND GET TOWED. I HAD IT TOWED TO TOYOTA OF SANTA CRUZ AND THE NEXT DAY WAS INFORMED THAT THE BRAIDING ON THE THROTTLE CABLE CAME APART IN THE THROTTLE HOUSING AND THE MAINTENANCE'S WOULD NOT HAVE FOUND THE PROBLEM. THE FIX WAS RELATIVELY INEXPENSIVE, $200 AND THE TOW WAS $200. THAT WOULD NOT BE A PROBLEM IF IT HADN'T BEEN SUCH A SERIOUS SAFETY HAZARD, BUT THIS WAS A MAJOR SAFETY HAZARD NOT ONLY TO MYSELF, BUT TO ANYONE THAT I WAS ON THE ROAD WITH. I UNDERSTAND THAT THE VEHICLE IS AN OLDER VEHICLE, BUT I'M GUESSING THAT THIS IS NOT THE 1ST TIME THAT THIS HAS HAPPENED. AND MY WORST THOUGHT IS THAT POSSIBLY MY DAUGHTER, GIRLFRIEND (WHICH IS A NEW DRIVER) OR ANYONE ELSE FOR THAT MATTER COULD HAVE BEEN DRIVING THE VEHICLE AND WHO KNOWS WHAT MAY HAVE HAPPENED. SO, IT LOOKS LIKE TOYOTA HAS QUITE A FEW SAFETY ISSUES THAT THEY HAVE BEEN IGNORING FOR QUITE A FEW YEARS. ON TOP OF THAT, IT SEEMS THAT THEY SHOULD HAVE AT LEAST PAID FOR THE REPAIRS FOR SENDING ME OUT IN THEIR DEATH TRAP WITH NO WARNING. I'M GOING TO BE BUYING ANOTHER CAR SOON AND I WILL TO THINK TWICE ABOUT BUYING ANOTHER TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328821May 4, 2010
STRUCTURE:FRAME AND MEMBERS
1997 TOYOTA 4RUNNER FRAME RUSTING. I HAVE WORKED FROM HOME SINCE 2001, YET THE FRAME IS BADLY RUSTED. THE VEHICLE HAS BEEN GARAGED ITS ENTIRE LIFE. A MECHANIC TOLD ME IT IS NO LONGER SAFE TO DRIVE AND IS STRUCTURALLY UNSOUND. THIS SEEMS SIMILAR TO THE PROBLEM OF RUSTED FRAMES IN TOYOTA TACOMA VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328679May 3, 2010
SUSPENSION:REAR, POWER TRAIN, STRUCTURE
SERIOUS CORROSION ON REAR DIFFERENTIAL CASING AT BELOW FILL BOLT, LEAKING FLUIDS. DEALER UNABLE TO DO ANYTHING BECAUSE PART IS NOT A COVER AS IN MOST VEHICLES. DEALER ONLY SOLUTION IS TO REPLACE ENTIRE REAR DIFFERENTIAL WITH ALL PARTS. THIS SITUATION PRESENTS A SERIOUS THREAT TO LIFE AS THESE COMPONENTS ARE SEVERELY AND UNUSUALLY RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328373May 1, 2010
STRUCTURE:FRAME AND MEMBERS
1997 TOYOTA 4RUNNER FRAME ROTTING OUT. THERE IS A RECALL ON THE 1997 TOYOTA TACOMAS FOR THE SAME REASON, THE 4RUNNER HAS THE SAME FRAME AND HAS THE SAME PROBLEM. TOYOTA REFUSES TO ADD THE 4RUNNER TO THE RECALL OR FIX THE DEFECTIVE FRAMES. MY 4RUNNER IS IN EXCELLENT SHAPE EXCEPT THE FRAME IS ROTTING THROUGH IN SEVERAL LOCATIONS. THESE 4RUNNERS SHOULD BE RECALLED THE SAME AS THE TACOMAS TO FIX THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322509March 27, 2010
STRUCTURE:FRAME AND MEMBERS, STEERING
1997 TOYOTA 4RUNNER FRAME ROTTING OUT. THERE IS A RECALL ON THE 1997 TOYOTA TACOMAS FOR THE SAME REASON, THE 4RUNNER HAS THE SAME FRAME AND HAS THE SAME PROBLEM. TOYOTA REFUSES TO ADD THE 4RUNNER TO THE RECALL OR FIX THE DEFECTIVE FRAMES. MY 4RUNNER IS IN EXCELLENT SHAPE EXCEPT THE FRAME IS ROTTING THROUGH IN SEVERAL LOCATIONS. THESE 4RUNNERS SHOULD BE RECALLED THE SAME AS THE TACOMAS TO FIX THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320119March 16, 2010
SERVICE BRAKES, HYDRAULIC
I AM THE ONLY OWNER OF A 1997 TOYOTA 4RUNNER SR5 4X4, WHICH I PURCHASED NEW IN1997. WITHIN IN WEEKS OF OWNING AND DRIVING THE VEHICLE, WHILE BRAKING AS I DROVE OVER IRREGULAR ROAD, I NOTICED THAT THE BRAKES WERE NOT GRABBING, L AND THE ABS BRAKING SYSTEM WAS ACTIVATED, BUT THE VEHICLE WAS NOT STOPPING, COMMENSURATE WITH THE DEMAND THAT I WAS PUTTING ON THE BRAKE PEDAL. I WAS VERY CONCERNED THAT I WAS GOING TO HIT THE VEHICLE IN FRONT OF ME! AFTER SEVERAL SUCH EXPERIENCE, IN JUNE OR JULY OF 1997, I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED THAT THEY FOUND NOTHING WRONG WITH THE BRAKING SYSTEM. I STILL OWN AND DRIVE THE VEHICLE, AND THE BRAKING SYSTEM IS UNCHANGED. BECAUSE I AM AWARE OF THE PROBLEM WITH THE BRAKES, WHENEVER I DRIVE OVER IRREGULAR ROAD SURFACES, BUMPS OR EXPANSION JOINTS I KEEP A CONSIDERABLE DISTANCE AWAY FROM THE VEHICLE IN FRONT OF ME. I STILL DRIVE THE VEHICLE, AND THE BRAKE ISSUE HAS NOT CHANGED. ANOTHER PROBLEM THAT I EXPERIENCED WITH THE 4RUNNER WAS THE SHIFTING OF THE BACKEND OF THE VEHICLE WHEN DRIVING OVER IRREGULAR ROAD SURFACES. HOWEVER, TOYOTA RECALLED THE VEHICLE TO MAKE WHAT THEY CONSIDERED TO BE A REPAIR OF THE PROBLEM. ALTHOUGH THE FIX REDUCED THE SEVERITY OF THE SHIFTING OF THE BACKEND, IT DID NOT TOTALLY ELIMINATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319967March 15, 2010
SERVICE BRAKES, HYDRAULIC
1997 TOYOTA 4RUNNER SR5 4X4. WHILE BRAKING AND GOING OVER BUMPS, POTHOLES, SEPARATIONS IN ROADWAYS, THE BRAKES WILL MOMENTARILY FAIL MUCH LIKE IT IS ACTIVATING THE ABS BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319970March 15, 2010
STRUCTURE:FRAME AND MEMBERS
THE SUB-FRAME OF MY TOYOTA 4RUNNER SUV HAS RUSTED BEYOND REPAIR. THE SUSPENSION BOX HAS RUSTED FREE FROM THE FRAME RAIL. THE VEHICLE HAS BEEN RENDERED UNSAFE AND CANNOT BE DRIVEN. TOYOTA WANTS $3,000 + LABOR TO REPLACE THE FRAME. THIS IS THE SAME SUB-FRAME TOYOTA IS CURRENTLY REPLACING ON THEIR 1995 - 2010 TACOMA PICKUP TRUCKS AT THE COMPANY'S EXPENSE. MY SUB-FRAME HAS THE SAME TYPE AND DEPTH OF RUST DAMAGE AS THE TACOMA TRUCKS. TOYOTA SHOULD BE REPLACING THESE SUB-FRAMES ON THEIR SUV'S AS WELL AS THEIR TACOMA TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319011March 11, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A STOP SIGN. WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE SURGED FORWARD. AN OPPOSING VEHICLE CRASHED INTO THE FRONT DRIVER SIDE CAUSING THE VEHICLE TO ENTER THE MEDIAN AND ROLL OVER. THE DRIVER INVOLVED IN THE ROLL OVER CRASH WAS AIR LIFTED TO A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE MILEAGE WAS 210,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10317080March 5, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. SHE STATED THAT WHILE DRIVING AT 35MPH, THE VEHICLE SHUT OFF. SHE PULLED OVER AND NOTICED THAT THERE WAS A SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE . SHE ALSO STATED THAT ALL THE LIGHTS ILLUMINATED IN THE INSTRUMENTAL PANEL. THE GROUND WIRES WERE BURNT AND THE VEHICLE WAS TOWED TO HER RESIDENCE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAS NO RECALLS AND THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS INSPECTED AND THEY STATED THAT IT WAS THE COMPUTER THAT SHORTED OUT, THERE WERE NO REPAIRS DONE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 195942.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10316303March 3, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN UP TO 100 MPH. HE BEGAN SHIFTING FROM NEUTRAL GEAR TO DRIVE AND VICE VERSA TO SLOW THE VEHICLE DOWN. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT AN AFTER MARKET ALARM BOX WAS TUCKED BEHIND THE PEDAL. THE DEALER STATED THAT THE BOX MAY HAVE CAUSED THE FAILURE. ANOTHER DEALER TOLD HER THAT A CABLE NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE FAILURE MILEAGE WAS 107,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315643March 2, 2010
SERVICE BRAKES, HYDRAULIC
1997 TOYOTA 4RUNNER HAS A MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE, POTHOLE, BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314615February 26, 2010
STEERING, SUSPENSION
WE WERE SOUTHBOUND ON I25, EXT 261,STATE OF COLORADO, GOING ABOUT 45 MPH IN LANE #1 WHEN MY VEHICLE, A 1997 TOYOTA 4RUNNER SUDDENLY VEERED TO THE LEFT LANDING ON THE MEDIAN HITTING THE GUARDRAIL AND CAUSING A 3 CAR ACCIDENT. THE WEATHER WAS A LITTLE SNOW AND THE FWY SURFACE APPEARED CLEAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10313515February 24, 2010
VEHICLE SPEED CONTROL
1N AUGUST OF 2004 I OWNED A 1997 TOYTOA 4 RUNNER. IT ACCELERATED ON ITS OWN TO 95 MILES PER HOUR. I HAD IT TOWED TO A TOYTOA DEALERSHIP AFTER 2MONTHS THERE THEY TOLD ME IT WAS CAUSED BY AMLFUNCTION IB THE CRUISE CONTROL EVEN THOUGH THE CRUISE CONTROL WAS NOT ON THE REPAIR COST ME OVER 15OO DOLLARS. THE SAME THING HAPPENED AGAIN 6 MONTHS LATTER I THEN BRROUGHT IT TO A LOCAL SERVICE STATION WHERE THE MECHANIC STATED THAT IT WAS AGAIN CAUSED BY A MALFUNCTION OF THE CRUISE CONTROL. IT SAID THE SIMPLE ANSWER WAS TO DISENGAGE THE CRUISE CONTROL WHICH COST ME 40 DOLLARS AND I NEVER HAD THIS PROBLEM AGAIN. I WROTE TO TOYTOA BUT THERE NEVER ANSWERED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313442February 23, 2010
VEHICLE SPEED CONTROL
MY CAR WAS RACING WHEN I WAS AT A STOP LIGHT. ALSO, I WAS GOING THROUGH MY GAS PRETTY QUICKLY. I BROUGHT IT TO THE DEALER AND THEY REPLACED THE ELECTRONICS - THEY SAID I HAD TO HAVE THIS REPLACED, I COULD NOT DRIVE OFF THE LOT BECAUSE IT WAS SO DANGEROUS. I NO LONGER HAVE THIS CAR BUT I WANTED TO REPORT THIS BECAUSE IT IS A TOYOTA 4 RUNNER AND THEY HAVE NOT BEEN RECALLED. VIN NUMBER ATTACHED FOR MAINTENANCE LOOKUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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