Toyota 4Runner Complaints (2000)

483 consumer complaints on file.

#10524081July 10, 2013
SUSPENSION
MY 17 YEAR OLD DAUGHTER WAS DRIVING CAR AND PULLED SEVERELY TO LEFT. SHE WAS ABLE TO CONTROL CAR AND SLOW DOWN, DRIVE CAR HOME. I HAD MECHANIC LOOK AT IT AND SAID FRAME HAD ROOTED AND STABILIZATION BAR BROKE LOOSE CAR CAN NOT BE FIXED AND IS TO DANGEROUS TO DRIVE. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR 4 RUNNER TOYOTA IS AWARE OF IT AND REFUSES TO TAKE ANY RESPONSIBILITY. VERY DANGEROUS. IF MY DAUGHTER WAS TRAVELING ANY FASTER VEHICLE COULD HAVE FLIPPED OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521220June 22, 2013
STRUCTURE:BODY
I DISCOVERED THAT MY 2000 TOYOTA 4RUNNER HAS SEVER INTERIOR FRAME ROT IN FRONT OF THE REAR TRAILING ARM CONNECTION POINTS, MORE SO ON THE PASSENGERS SIDE. THIS WILL BECOME VERY UNSAFE AFTER A WHILE IF NOTHING IS DONE TO ADDRESS THE PROBLEM. I REMEMBER TOYOTA RECALLING TACOMAS FOR THE SAME ISSUE. WHY WILL THEY NOT UPHOLD TOYOTA QUALITY AND SAFETY AND RECALL A VEHICLE THAT IS BUILT ON BASICALLY THE SAME FRAME AS THE TACOMA? THE REST OF THE BODY IS PERFECT. THAT IN ITSELF PROVES A DESIGN AND CONSTRUCTION FLAW OF THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519544June 12, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME ROT. RIGHT SIDE ALONG REAR WHEEL. CRACK IN THE FRAME. OTHERWISE FRAME FINE AND NO RUST/ROT ON LEFT HAND SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514765June 3, 2013
STRUCTURE:BODY, SUSPENSION
FRAME HAS SEVERE RUST THAT HAS CAUSED THE FRAME TO BECOME WEAK AND UNSAFE. MULTIPLE HOLES IN FRAME HAVE DEVELOPED. VEHICLE HAS BEEN WASHED REGULARLY AND STORED INDOORS FOR YEARS BUT HAS SEVERE FRAME ROT. TOYOTA WILL NOT REPAIR BECAUSE THEY SAY THERE WAS NEVER ANY PROBLEM WITH THE 4RUNNER FRAMES JUST THE TACOMA AND TUNDRA HAD ISSUES. THE FRAME ON THE 96-02 4RUNNERS ARE THE SAME AS THE TACOMA, ONLY DIFFERENCE IS THE REAR SUSPENSION SETUP. THEY APPEAR TO HAVE THE SAME RUST ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512461May 16, 2013
STRUCTURE:BODY
THE LONGITUDINAL FRAME RAILS ARE COMPLETELY RUSTED THROUGH ON ALL FOUR SIDES OF THE BOX FRAME ON BOTH SIDES. THERE IS ALSO SIGNIFICANT RUST IN THE CROSS RAILS, PARTICULARLY AT THE ATTACH POINTS TO THE SIDE MEMBERS. AN AUTO BODY REPAIR SHOP OWNER SAYS THAT THE VEHICLE IS UNSAFE TO DRIVE AND NEEDS A COMPLETE FRAME REPLACEMENT. THE VEHICLE HAS BEEN GARAGED ITS ENTIRE LIFE AND THERE IS ABSOLUTELY NO RUST ON THE BODY. THE SHOP OWNER SAYS THAT HE HAS SEEN A LOT OF 4RUNNERS WITH THE FRAME IN THIS CONDITION AND THAT TOYOTA NEEDS TO STEP UP AND SUPPORT THE 4RUNNER AS IT HAS WITH THE SEQUOIA AND THE TACOMA, WHICH ALSO HAVE SEVERE FRAME RUST ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510136April 30, 2013
STRUCTURE:BODY
WENT TO GO AND HAVE MY 2000 TOYOTA 4-RUNNER INSPECTED AND WAS TOLD IT WOULD NOT PASS DUE TO THE FRAME BEING RUSTED OUT AND WAS NOT SAFE TO DRIVE....CALLED TOYOTA AND WAS TOLD SORRY THERE IS NOTHING WE CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506009April 11, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WENT TO CHANGE MY OIL AT MY LOCAL TOYOTA DEALERSHIP AND WAS ALERTED TO COME AND SEE THE FRAME. IT WAS RUSTED AND HAD HOLES IN THE FRAME. THIS SHOULD NOT HAPPEN TO A CAR THIS OLD. SHAME ON TOYOTA TO NOT RECALL THE VEHICLE! THIS IS AN EMBRACEABLE TO A COMPANY BUILT BY SAFETY, QUALITY AND LOYALTY. CALLED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THAT THEY COULD NOT DO ANYTHING ABOUT IT AND THAT A RECALL WAS NOT ISSUED SO THEY WOULD NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504813March 28, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
REPLACING THE MUFFLER AND WAS INFORMED BY THE MECHANIC THAT THE FRAME IS RUSTED THROUGH. SHOULD NOT HAVE HAPPENED. NEEDS RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499885February 24, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY MECHANIC INFORMED ME THAT MY WELL MAINTAINED 4RUNNER HAS HOLES IN THE FRAME FROM ROT AND IS JUNK. THE REST OF THIS VEHICLE IS IN BEAUTIFUL SHAPE. I AM REALLY UPSET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499763February 23, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AT A REGULAR OIL CHANGE, AT A TOYOTA DEALER, I WAS SHOWN A PICTURE OF A HOLE IN MY FRAME. MY 4RUNNER HAS BEEN AN EXCELLENT AND RELIABLE VEHICLE WITH REGULAR MAINTENANCE. IT HAS A RUST SPOT ON A BUMPER, AND THAT'S ALL! THIS IS OUR FAMILY VEHICLE, AND IS NOT ABUSED. I ONLY HAVE 154,000 MILES AND FEEL STRONGLY THAT A FRAME ON A VEHICLE SHOULD LAST MUCH LONGER, AS IN PAST VEHICLES I'VE OWNED. I HAVE HAD NO PROBLEMS WITH MY 4RUNNER, AND DON'T WANT TO JUNK YARD IT OVER A BAD QUALITY FRAME FROM TOYOTA, BUT IT MAY COME TO THIS IF I CAN'T HAVE IT WELDED. THE VEHICLE IS NOT SAFE, THE HOLE IS IN A WEIGHT BEARING AREA. SHAME ON TOYOTA FOR NOT DOING A RECALL ON THE 4RUNNERS LIKE THEY DID WITH THEIR TRUCKS. SAFETY SHOULD BE FIRST. YES, I DO TRANSPORT CHILDREN IN MY VEHICLE ON A DAILY BASIS, SO AGAIN, SHAME ON THEM. I STRONGLY FEEL THAT OTHERS ARE NOT SAFE, AND SOMEONE SHOULD ADDRESS THIS PRESSING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497867February 12, 2013
POWER TRAIN
I DISCOVERED THIS MORNING THAT THE REAR DIFFERENTIAL HOUSING COVER IS LEAKING OIL THE VEHICLE HAS HAD SOME MAJOR RUST ISSUES WHICH HAVE AFFECTED THE STRUCTURAL AND MECHANICAL WELL BEING OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496742February 7, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE:BODY
I HAD AN ISSUE WITH THE 4WD SO I BROUGHT THE CAR IN THE MY LOCAL SHOP. WHILE INVESTIGATING THE ISSUE, THE AUTO SHOP DISCOVERED SOME MAJOR FRAME ROT TOWARDS THE BACK RIGHT WHEEL THAT EXTENDED INTO THE ARM THAT HOLDS UP THE BACK WHEELS. I WAS TOLD THAT THE CAR IS UNSAFE TO DRIVE AND THERE IS NO TELLING WHAT WOULD HAPPEN IN AN ACCIDENT OR IF I SIMPLY WENT OVER A BAD POT HOLE. I WAS ALSO TOLD BY A SEPARATE AUTO PERSON THAT THE 4WD ISSUES I HAD BEEN EXPERIENCING MAY ALSO BE THE RESULT OF THE FRAME RUST WHICH MOST LIKELY WARPED THE FRAME AND MESSED WITH THE GEARS INVOLVED IN 4WD. I BROUGHT MY CAR TO THE LOCAL TOYOTA DEALER FOR A SECOND OPINION ON THE SAFETY OF THE VEHICLE. THE DEALER REFUSED TO TAKE A LOOK AND INSTRUCTED ME TO CALL CUSTOMER SERVICE. I CALLED CUSTOMER SERVICE AND THEY OFFERED NO ASSISTANCE. THIS ISSUE IS VERY SIMILAR TO THE TOYOTA TACOMA RECALL AND SHOULD BE ADDRESSED IN A SIMILAR FASHION. I WAS TOLD BY CUSTOMER SERVICE THAT THEY DO NOT CONSIDER THEM SIMILAR BECAUSE THE TACOMA FRAMES WERE MADE IN AMERICA WHILE THE 4RUNNER FRAMES WERE MADE IN JAPAN. I DON'T KNOW WHY THAT TAKES AWAY THEIR LIABILITY FOR A POORLY MADE VEHICLE WITH CLEAR MANUFACTURING ISSUES. I HAVE READ ABOUT THIS PROBLEM WITH OTHER 4RUNNER OWNERS AND KNOW THAT IT'S NOT JUST MY PROBLEM, THIS IS AN OWNER-WIDE ISSUE AND CLEARLY SOMETHING THAT CAN BE TRACED BACK TO TOYOTA'S MANUFACTURING PROCESS OF THIS VEHICLE. NOW I AM STUCK WITH AN UNSAFE VEHICLE THAT I CANNOT DRIVE WITH A CLEAN CONSCIENCE NOR SELL WITH A CLEAN CONSCIENCE. TOYOTA'S POOR MANUFACTURING HAS LEFT ME LIABILITY ISSUE THAT I THINK SHOULD BE ADDRESSED. I WOULD AT LEAST LIKE TO TRADE IN THE VEHICLE FOR A NEW ONE WITH A SOUND FRAME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496084February 1, 2013
STRUCTURE:BODY
EXSTENSIVE FRAME RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493597January 21, 2013
SUSPENSION, POWER TRAIN, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SEVERE FRAME ROT ON OTHERWISE VERY WELL CARED FOR VEHICLE. WILL CERTAINLY RESULT IN CATASTROPHIC FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493081January 15, 2013
STRUCTURE:BODY
BROUGHT VEHICLE INTO DEALERSHIP FOR GENERAL MAINTENANCE. SERVICE TECH INDICATED THAT THE FRAME WAS RUSTED THROUGH SO BAD THAT THE VEHICLE MIGHT NOT BE SAFE TO DRIVE. SERVICE TECH WAS CONCERNED EVEN LOWERING IT FROM THE LIFT. HE INDICATED THAT HE HAS SEEN THIS ISSUE ON A FAIR NUMBER OF OTHER TOYOTA VEHICLES THAT SHARE THE SAME FRAME DESIGN. I'M NOW LEFT WITH A CAR THAT WOULD BE VERY DRIVABLE IF IT WASN'T FOR THE DEFECTIVE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492119January 10, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME EXHIBITED A LARGE AMOUNT OF RUST. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487786December 9, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HAVE A 2000 4RUNNER SR5 SPORT THAT HAS LIVED ITS LIFE IN NEW ENGLAND. THE CAR IS IN GOOD SHAPE AND THE FRAME OF THE CAR APPEARS TO HAVE SOME SURFACE RUST. I HAD THE EXHAUST REPLACED LAST WEEK AND THEY FOUND THAT THE INSIDE OF THE FRAME HAD TOTALLY ROTTED OUT FROM THE INSIDE, SO THAT THE THERE ARE ONLY THREE SIDES TO THE FOUR OF THE TUBE FRAME LEFT. I HEARD THAT TOYOTA HAS HAD ISSUES WITH FRAMES RUSTING. I HAVE TWO CHILDREN I DRIVE AROUND IN THIS CAR AND I FEEL THIS IS A SERIOUS SAFETY ISSUE TOYOTA SHOULD ADDRESS BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486717December 2, 2012
WHEELS, STRUCTURE:BODY
WHILE DRIVING ON THE NYS THRUWAY IN THE VICINITY OF HARRIMAN, NY, THE STEERING BEGAN TO WANDER, AND THE VEHICLE FELT UNSAFE TO DRIVE. I WAS ABLE TO DRIVE A SHORT DISTANCE TO AN AUTO REPAIR SHOP, WHICH INSPECTED THE 4RUNNER AND FOUND EXTREME RUST DAMAGE TO THE UNDERCARRIAGE FRAME SUCH THAT IT SHOULD NOT BE DRIVEN AGAIN, AND COULD ONLY BE SCRAPPED. THEY OBSERVED THAT THE RIGHT REAR WHEEL WAS CLOSE TO BREAKING OFF, WHICH WOULD HAVE RESULTED IN A SERIOUS ACCIDENT WHERE WE COULD POSSIBLY HAVE BEEN KILLED. WE WERE SHOCKED THAT SUCH A DANGEROUS RUST CONDITION COULD DEVELOP IN A TOYOTA 4RUNNER THAT WAS ONLY 12 YEARS OLD, WAS BUILT AND INTENDED FOR HEAVY DUTY USE, AND HAD BEEN MAINTAINED IN STRICT ACCORDANCE WITH THE OWNER'S MANUAL. THIS VEHICLE HAD NEVER BEEN DRIVEN OFF-ROAD. WE NOTIFIED TOYOTA BY TELEPHONE AND LETTER OF THIS OCCURRENCE, AND WERE INFORMED THAT THERE HAD BEEN NO RECALL OF THIS MODEL, AND THAT THERE WAS NOTHING THAT THEY WOULD DO. A SEARCH OF THE INTERNET SHOWED MANY REPORTS OF SIMILAR OCCURRENCES FOR THIS YEAR AND MODEL. WE STRONGLY BELIEVE THAT A SAFETY RECALL NEEDS TO BE CONSIDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484022November 12, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE:BODY
FRAME RUST-THROUGH - VEHICLE'S FRAME HAS PREMATURELY RUSTED THROUGH FROM THE INSIDE-OUT ALONG PASSENGER SIDE IN AREA OF MUFFLER ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481467October 22, 2012
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE REAR OF THE VEHICLE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED THAT THE REAR DIFFERENTIAL WAS LEAKING. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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