Toyota 4Runner Complaints (2000)

483 consumer complaints on file.

#10556738December 19, 2013
SUSPENSION, STRUCTURE:BODY, POWER TRAIN
REAR DIFFERENTIAL HOUSING IS RUSTED VERY BADLY LEAKING GEAR OIL. RUST IS EXTREMELY THICK. HUGE FLAKES MORE LIKE CHUNKS. LEAKING FROM REAR OF HOUSING WHERE RUST HAS PENETRATED FAR ENOUGH TO CAUSE A SLOW LEAK. REST OF 4RUNNER IS IN GOOD SHAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556274December 16, 2013
VEHICLE SPEED CONTROL, STRUCTURE:BODY
I WAS DRIVING THE TRUCK TO A BODY SHOP TO FIX THE FRAME AND BODY OF THE TRUCK, AS DIRECTED FROM TOYOTA. WHICH I WAS TOLD FROM TOYOTA IN PORTSMOUTH NH, TO TAKE IT TO A BODY SHOP TO GET IT FIXED. WHEN DRIVING THE VEHICLE THEY CAR BEGAN TO ACCELERATE OUT OF CONTROL, I HAD TO PASS SEVERAL VEHICLES, THE CAR WAS SHAKING AS I HAD THE BREAKS ON THE WHOLE TIME. IT WAS UPWARDS OF 80 MILES AN HOUR WITH OUT ANY CONTROL. MY SISTER WAS FOLLOWING ME, I ALSO HAVE PROOF FROM THE BODY SHOP, AS I BARELY MADE IT THERE, I HAD TO PUT ON THE EMERGENCY BREAK TO STOP THE CAR. TOYOTA CUSTOMER SERVICE TOLD ME, PROBABLY DRIVER ERROR, NOT THE CASE. WHEN I LEFT THE TRUCK WITH THE BODY SHOP, THEY TOLD ME THE FRAME AND BODY OF THE TRUCK WERE NOT REPAIRABLE. I PAID TOYOTA FOR TIRE ROTATION, OIL CHANGE, AND FILTERS, TO HEAR THAT I HAVE TO SCRAP THE CAR. I STILL FEEL UNSAFE DRIVING DUE TO THE TRUCK ACCELERATING OUT OF CONTROL, AND GOT NO SUPPORT FROM TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555720December 11, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME IS RUSTING THROUGH CAUSING INSTABILITY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553553November 23, 2013
SUSPENSION, STRUCTURE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2000 TOYOTA 4RUNNER FRAME RUSTED THREW AT AREA THAT HOLDS REAR AXEL IN PLACE REAR DRIVERS FRAME RAIL HAD RUSTED THROUGH WHERE IT MOUNTS THE LOWER CONTROL ARM. WHEN FRAME FAILED VEHICLE WAS HARD TO CONTROL AND SWAYING TO THE POINT OF IMMEDIATE DANGER TO PASSENGERS AND OTHER VEHICLES ON HIGHWAY THIS VEHICLE IS WELL MAINTAINED AND IS IN EXCELLENT CONDITION. FRAME FAILURE ON THIS AGE VEHICLE SHOULD BE UNACCEPTABLE AND SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544132September 17, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME RUSTED IN FRONT OF BOTH REAR TIRES LOAD BEARING AREA. TOYOTA REFUSES ANY WARRANTY OR ACKNOWLEDGEMENT OF THIS SAFETY PROBLEM ON TRUCK FRAMES USED ON SUV'S. TACOMA FRAMES ALL RECALLED FOR SAME REASON. TOYOTA STILL STATES NOT TO UNDERCOAT WHEN PURCHASE IS NEW OR TO RUST PREVENT AT ANY WARRANTY/PREVENTIVE MAINTENANCE INSPECTION. CONSUMER PUT AT RISK TO A PROBLEM ONLY OBSERVABLE FROM A LIFT,AND TOLD TO SPEND THOUSANDS OF DOLLARS IN REPAIRS OR TOTAL LOSS,AND WILL NOT SELL THE FRAME EVEN AT FIVE THOUSAND DOLLARS. UPON READING BLOGS OF 4RUNNER OWNERS THIS IS A COMMON FREQUENT INCREASING SAFETY PROBLEM WITH ALL 4RUNNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543903September 16, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE FRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 132000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542364September 6, 2013
STRUCTURE:BODY
THIS IS A 13 YEAR OLD SUV, THAT DESPITE PROPER MAINTENANCE AND A DEPENDABLE ENGINE HAD TO BE JUNKED DUE TO AN ALMOST COMPLETELY RUSTED THROUGH FRAME. AFTER NOTICING SOME INCREASED RATTLING UNDER THE CAR, MY HUSBAND FOUND NOT ONLY HAD THE MUFFLER BRACKETS RUSTED AWAY (SOME PIECES FELL OUT), BUT IT WAS ONE POTHOLE AWAY FROM SEPARATING FROM THE SWING ARM. VERY DANGEROUS (ACCIDENT WAITING TO HAPPEN) AND APPEARED TO HAVE RUSTED FROM THE INSIDE OUT. NOT READILY NOTICEABLE FROM THE OUTSIDE. WE TOOK IT OFF THE ROAD IMMEDIATELY. TOYOTA DOES'T SEEM TO BOTHER TO ACKNOWLEDGE THIS PROBLEM LET ALONE DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538183August 31, 2013
STRUCTURE:BODY
I WAS DRIVING WITH 2 YOUNG KIDS AND TURNING AROUND AT A DEAD END WHEN I HEARD A LOUD NOISE. I LOOKED UNDER THE CAR AND SAW NOTHING. THE CAR STARTED SWAYING WHEN WE DROVE HOME. I LOOKED UNDER AGAIN AT HOME AND SAW MY REAR SWAY BAR HANGING DOWN BROKE/RUSTED OFF FROM THE FRAME. THE WHOLE FRAME BEHIND WERE IT BROKE WAS ROTTED RIGHT NEXT TO THE GAS TANK. THE 4RUNNER ONLY HAS 79,000 MILES AND HAS NO RUST ON THE BODY. I HAVE WASHED THE UNDERCARRIAGE REALLY GOOD OVER THE YEARS JUST TO KEEP IT CLEAN. THERE IS NO POINT IN HAVING A MOTOR THAT GOES 200,000 MILES IF THE FRAMES CANT MAKE IT TO 80,000. I SEE MANY MUCH OLDER VEHICLES ON THE ROAD AS A FRAME SHOULD BE THE LAST THING TO RUST. IF I WAS ON THE HIGHWAY AND THAT HAPPENED I EASILY COULD HAVE CRASHED BECAUSE THE 4RUNNER STARTED SWAYING BADLY. I WAS A HUGE TOYOTA FAN BEFORE BUT NOW I SEE ALL THEIR FRAMES ARE THIN CHEAP STEEL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538177August 30, 2013
UNKNOWN OR OTHER
MY 2000 4RUNNER HAS EXTENSIVE FRAME RUST. IT HAS FAILED PA STATE INSPECTIONS TWO DIFFERENT YEARS. THE FIRST FAILURE WAS IN 2011 AND WAS WELDED TO PASS. THE SECOND FAILURE WAS 2013 AND WAS AGAIN WELDED TO PASS. I FEAR THE FRAME WILL BEYOND WELDING VERY SOON. THE REAR DIFFERENTIAL HAS ALSO BEGAN LEAKING TO DUE EXCESSIVE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537996August 29, 2013
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:REAR
REAR AXLE SEALS LEAKING GEAR OIL FROM REAR DIFFERENTIAL INTO REAR BRAKE DRUM HOUSING COVERING BRAKE SHOES, DRUMS, AND BRAKING COMPONENTS IN GEAR OIL. LOSS OF GEAR OIL IN REAR DIFFERENTIAL CAN CAUSE DIFFERENTIAL FAILURE AS WELL AS FAILURE IN REAR BRAKING. A NOTORIOUS ISSUE WITH 3RD GENERATION TOYOTA 4RUNNERS DUE TO POOR ENGINEERING OF REAR AXLE SEALS AND RETAINERS, THEREFORE FAILING TO PROPERLY SEAL COMPONENTS. SEALS BEGIN TO LEAK AGAIN SOON AFTER; EVEN WHEN REPAIRED, DUE TO POOR MATING OF SEAL AND RETAINER ON AXLE WITHIN THE AXLE HOUSING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536858August 23, 2013
STRUCTURE:BODY, WHEELS
2000 TOYOTA 4RUNNER HAS MAJOR FRAME ISSUES THAT COULD BREAK AT ANYTIME AND CAUSE AN ACCIDENT! THESE FRAMES RUST OUT WITHOUT THE OWNERS KNOWING. THESE ARE FAMILY VEHICLES THAT ARE DRIVEN FOR MANY YEARS AND TOYOTA HAS HAD ISSUES WITH OTHER FRAMES ON DIFFERENT MODELS BUT SAME YEAR VEHICLES. TOYOTA HAS HAD NUMEROUS COMPLAINTS ON THESE FRAMES AND HAS NEVER RECALLED THESE MODELS. FOR THE SAFETY OF MY FAMILY AND OTHERS PLEASE LOOK INTO THIS MATTER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536520August 21, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED AT THE DEALER, HE WAS INFORMED THAT THE FRAME SUFFERED FROM MASSIVE CORROSION AND THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535997August 18, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRAME IS RUSTED OUT. I CAN ONLY SEE ONE SIDE. TOYOTA TOOK PICTURES, BUT NEVER HEARD BACK FROM THEM. I TOOK SOME PHOTOS MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533861August 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME EXHIBITED EXCESSIVE RUST BUILD UP. THE CONTACT CALLED THE MANUFACTURER, WHO STATED THAT THEY WOULD PROVIDE A REMEDY FOR THE VEHICLE. THE VEHICLE WAS NO LONGER DRIVABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533496August 4, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2000 TOYOTA 4RUNNER WAS IN FOR SCHEDULED ROUTINE MAINTENANCE. AT THIS TIME, IT WAS REPORTED THAT THE VEHICLE'S FRAME IS CRACKED AND NOT SAFE TO DRIVE. THE VEHICLE WAS THEN LOOKED AT BY A LOCAL WELDER WHO CONFIRMED THE CRACKED FRAME AND REPORTED EXCESSIVE FRAME CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532736July 30, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME RUSTED THROUGH. WILL NOT PASS STATE INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532420July 29, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED HE WAS PERFORMING A REPAIR TO THE VEHICLE FOR AN UNRELATED FAILURE WHEN HE NOTICED THAT THE ENTIRE PASSENGER'S SIDE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532551July 29, 2013
STRUCTURE:BODY
VEHICLE HAD NO VISIBLE SIGNS OF FRAME RUST. DROVE VEHICLE OVER A SMALL BUMP AT 5MPH & HEARD A SOUND FROM REAR. PARKED CAR. WHEN DRIVING AWAY LATER NOTICED A SWAY IN LOW SPEED DRIVING. GOT OUT AND SAW THE REAR DRIVERS FRAME RAIL HAD CRACKED WHERE IT MOUNTS THE LOWER CONTROL ARM. THAT SECTION HAD TO HAVE RUSTED FROM THE INSIDE OUT AS IT IS A BOXED FRAME AND THERE WAS NO VISIBLE RUST ON THE OUTER FRAME. THIS IS A VERY ALARMING ISSUE AND A MAJOR SAFETY CONCERN. VEHICLE IS DRIVEN IN NORTHEAST BUT GARAGED. WE'VE HAD RUSTED BODY PANELS ONLY ON MUCH OLDER CARS - THIS SEEMS LIKE A MAJOR FLAW IN VEHICLE DESIGN. ESPECIALLY AS IT ISN'T VISIBLE AND JUST RECENTLY PASSED A STATE SAFETY INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526087July 22, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION, FUEL SYSTEM, GASOLINE
WHILE HAVING MY 2000 4RUNNER SERVICED RECENTLY, MY MECHANIC ADVISED ME THAT MY CARRIAGE FRAME WAS CRACKED AND ROTTING. I TOOK IT TO TOYOTA DEALER IN BRISTOL CT, WHO PUT VEHICLE ON HOIST AND CONFIRMED THE PROBLEM. I WAS ADVISED THERE WAS NO RECALL OR TSB ON MY SUV, AND PROBABLY NOTHING THEY COULD DO. THEY SAID THEY WOULD SEND INFO & PICTURES TO DISTRICT OFFICE FOR REVIEW AND ADVISE WHEN THEY HEARD BACK. I ASKED THEM ABOUT FIXING IT IN THE MEANTIME, BUT THEY SAID THEY COULDN'T ACCEPT THE LIABILITY? I CAN EMAIL PICTURES IF YOU WANT TO REVIEW THESE AS WELL. I AM HAVING IT WELDED IN THE MEANTIME, AS THE CRACK WAS RATHER SEVERE. MY MECHANIC AND TOYOTA BOTH ADVISED THAT IF THE CRACK BROKE THRU WHILE DRIVING, THE REAR AXLE WOULD COME LOOSE FROM THE FRAME. THE ESTIMATE TO FIX MY SUV IS APX. $1,500, WHICH INCLUDES REPLACING THE GAS TANK UNDER-SHIELD, WHICH LOOKS LIKE A CHUNK OF SWISS CHEESE AS WELL. PLEASE ADVISE OF ANY RECOURSE I MAY HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526115July 22, 2013
STRUCTURE:BODY
MY 17 YEAR OLD WAS DRIVING OUR 4RUNNER, AND IT BEGAN SWAYING ALL OVER THE ROAD. LUCKILY, HE WAS ONLY A COUPLE MILES FROM HOME, AND MADE IT BACK SAFELY. THE FRAME HAS ROTTED AWAY FROM THE INSIDE OUT, LEAVING THE REAR AXLE COMPONENTS NOT PROPERLY "ATTACHED", AND MAKING THE VEHICLE UNSAFE TO DRIVE ANY DISTANCE. THE BODY ON THIS VEHICLE IS IN IMMACULATE CONDITION, AND I WAS LOOKING FORWARD TO BEING ABLE TO DRIVE THIS VEHICLE UP TO 200,000 MILES, WHICH SHOULD NOT BE UNCOMMON FOR THIS VEHICLE TYPE. I'VE CONTACTED TOYOTA CUSTOMER EXPERIENCE AND FILED A COMPLAINT. I WAS TOLD NOTHING WILL BE DONE AND NO FINANCIAL CONSIDERATIONS WILL BE MADE EITHER. THIS IS A KNOWN PROBLEM WITH THIS GENERATION 4RUNNER, AND TOYOTA SHOULD BE MADE TO OFFER TO FIX OR MAKE FINANCIAL CONSIDERATIONS FOR THIS VEHICLE JUST AS THEY HAVE DONE WITH THE TOYOTA TACOMA WITH ESSENTIALLY THE SAME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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