Toyota 4Runner Complaints (2002)

225 consumer complaints on file.

• #768473October 15, 2002
  VEHICLE SPEED CONTROL

  OPERATING VEHICLE IN WET ROAD CONDITIONS WITH CRUISE CONTROL ON AT 55 MPH. TRACTION CONTROL WARNING LIGHT ILLUMINATED AND ENGINE TACHOMETER WENT FROM 2,200 RPM TO EXCESS OF 5,000 RPM. VEHICLE QUICKLY ACCELERATED TO 70 MPH AND WAS CONTINUING ACCELERATION WHEN OPERATOR DEPRESSED BRAKE PEDAL AND STOPPED ACCELERATION. ONLY ONE OCCURANCE AND NO RECURRENCE ON REMAINING 6 MILES TO HOME. VERY DANGEROUS TO HAVE VEHICLE QUICKLY ACCELERATE WITHOUT COMMAND FROM OPERATOR. MR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #767955October 1, 2002
  STEERING: STEERING WHEEL/HANDLE BAR

  WE TAUGHT THAT WE BOUGHT THE SAFEST CAR. FROM THE VERY BEGINNING WE NOTICED THAT THE CAR VIBRATES WHILE DRIIVING AT HIGHWAY SPEEDS, AND THAT IT IS PULLING SIDE TO SIDE. WE COMPLAINED ABOUT THE PROBLEM ON MAY 20, 2002, JUNE01 AND 08, 2002, JULY 01, 2002, AND LAST TIME ON AUGUST 13, 2002. UNFORTUNATELY, THE CAR IS STILL HAVING THE SAME SAFETY PROBLEM. WE WANT TO HAVE IT RETURNED OR GET OUR MONEY BACK DUE TO NOT BEING ABLE TO FIX IT AFTER VISITING THE SERVICE FIVE TIMES. WE HAVE ALL WRITTEN DOCUMENTATION THAT CAN VERIFY EVERY FACT WE STATED. IF YOU NEED IT WE WILL SEND IT TO YOU. SINCERELY, [XXX] & [XXX] MR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #567624September 26, 2002
  WHEELS:LUGS/NUTS/BOLTS/STUDS

  WITHOUT WARNING, THE RIGHT FRONT TIRE HAD FOLDED UNDER THE VEHICLE, CAUSING THE DRIVER TO VEER TO THE RIGHT AND GRAZE A LOW RETAINING WALL, DRAGGING THE TIRE UNDER THE VEHICLE UNTIL IT HAD BROKEN OFF AND THE VEHICLE HAD STOPPED. CONSUMER STATES THAT THIS WAS CAUSED BY A MANUFACTURING DEFECT. THE CONSUMER ALSO STATED THAT SHE WAS GIVEN A HARD TIME BY DEALER/MANUFACTURER IN TRYING TO GET THE PROBLEM SOLVED. AN INVESTIGATOR STATED THAT A TOYOTA MANUFACTURING DEFECT WAS NOT RESPONSIBLE FOR THE INCIDENT. THE CONSUMER EXPECTS TO BE PAID FOR THE COST OF THE VEHICLE AND THE RETURN/REMOVAL AND RE-INSTALLATION OF ITS AFTERMARKET ACCESSORIES, THE COST OF RENTAL CAR, THE TOWING CHARGES, THE SON'S LOSS OF WORK AND HIS EXTREME DISTRESS OVER THE PROBLEM. *SCC

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #767038September 11, 2002
  WHEELS:LUGS/NUTS/BOLTS/STUDS

  WHILE DRIVING ON A 2 LANE, SMOOTH, DRY, SUNNY ROAD, FRONT WHEEL ASSEBLY FOLDED UNDER THE CAR , CAUSING A COLLISION WITH A RETAINING WALL, AFTER WHICH THE TIRE BROKE AWAY FROM THE VEHICLE WHICH SLID TO A STOP.*AK

  Crash:

  Yes

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #8016993August 22, 2002
  ENGINE AND ENGINE COOLING:COOLING SYSTEM

  VEHICLE WOULD SMOKE WHEN STARTING. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0