Tesla Model Y Complaints (2022)

874 consumer complaints on file.

#11725019March 17, 2026
STRUCTURE:BODY
While driving on Intestate I-95 in the Express Lane at high speed in my 2022 Tesla Model Y, the hood (frunk) suddenly flew open, smashed into the windshield and remained in the upright position. Luckily I was able to slow down and ease blindly into the emergency lane without causing further damage to myself or others. I lost entire visibility at high speed and my windshield was smashed on the highway. This was a traumatic experience that could have caused serious damage to me personally and other motorists. The hood (frunk) latch failed to operate properly and was available for inspection immediately. Once the highway safety patrol officer forced the hood down and escorted me safely off the highway, we drove the vehicle to a Tesla dealership directly after the incident. The Tesla dealer initially took full responsibility for the incident and said they would repair at their expense. However, the story changed once they did a VIN search on my vehicle and discovered I had been hit (not my fault, driver ran red light) in the front quarter panel prior to this incident. Tesla said the fault was on the repair shop (Tesla recommended) who had fixed the vehicle prior to the incident. The repair facility claimed they were not at fault, and Tesla was responsible, as they did not touch the frunk latch as noted by the invoice for repair/parts and painting/lack of near the latch. This is a recurring incident as reported by recalls and my vehicle is listed as one of the possible vehicles for recall. The vehicle was inspected by insurance, and the same Tesla recommend repair facility we used before. There were no warning lamps, signals or symptoms to indicate anything was wrong or loose with the latch. In the end, we had to file the incident through our insurance provider and pay out of pocket for the repair in order to get the vehicle back on the road. I'm truly frustrated with the lack of ownership by Tesla over the incident, they are losing a brand loyal customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724003March 12, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle was delivered with a critical safety defect in the braking system and inoperable safety software (GPS/FSD/Navigation). Upon further inspection by the dealer's own technician, it was confirmed that the vehicle had 'EXTREMELY POOR BRAKE FEEL' and 'EXTREME RUST BUILD UP' on all pads and rotors, which violated Tesla’s 6mm minimum safety standard for used vehicles. Additionally, a physically damaged windshield harness caused the failure of GPS and FSD features. These defects posed a significant safety risk to myself and my family during operation. The dealer has documented and confirmed these safety issues but is now refusing a buyback and is retaliating with storage fees for my rejection of the unsafe product. No warning lights appeared prior to the technician's discovery of the brake defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721100February 28, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SEATS
Hello. I brought my Tesla Y to Tesla service local at 7077 W. Sahara Av., Las Vegas, NV. To fix noise in the breaks on Aug 28, 2025, After that on the same day i went to drive Tesla and I started feeling severe ear pressure, heart pressures, severe body pain from high EMF exposure, also severe electric shocks from the floor, seats, back of the seat, wheel, it has been constantly ongoing for already 6 six month since Aug 28, 2025. It’s when ever I am getting inside my car, driving, or just when it’s parked, I feel all that severe pain in the body, severe ear pressure, severe heart pressure, pain in hands, legs from high EMF exposure inside Tesla, also electric shocks from the floor, back of the seat, seat, wheel. My Tesla Y caused severe damaged t my health. I have all those symptoms and pain only when I am inside the car, when I am not in the car, I don’t feel any pain, and I don’t feel all of those severe symptoms and pain in my body. I have this car from 2024, it was perfectly fine, except that during hot season in Vegas, when the temperature is above 80 F, the glass roof got extremely hot, and it burned my head severely despite I cover with sun protector glass roof. But besides that I didn’t have any issues with my Tesla Y. Only after I brought my car to Tesla service on Aug 28. 2025, same day Tesla started causing me severe pain from High EMF and high Voltage causing electric shocks. I contacted local Tesla service many times and tried to address this issues. They didn’t help. I got response from Tesla manager at W. Sahara “ hope it will resolve by itself”:(( no one addressed this issue seriously. I noticed, every time I broght my Tesla Y to local Tesla services here in Las Vegas, the EMF exposure and electric shocks became even more extreme, worst like a 100 times more:(( I honestly after these horrific experience with Local Tesla services I DONT TRUST THOSE TESLA TECHS anymore. PLEASE HELP AND CONDUCT HIGH EMF AND HIGH VOLTAGE INSPECTIONS FOR MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720990February 27, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Around 02/10/2026, all of ADAS functions of my 2022 Tesla Model Y has suddenly stopped working, and the rearview was just black. On 02/27/2026, Tesla service diagnosed the car and tole me that the car computer should be replaced and its total repair cost would be about $3,200. My car's mileage was 51,000 at the onset of the problem, so just passed the standard 50K warranty. My car has total loss of rearview camera (FMVSS 111 violation) and loss of Active Safety Systems (AEB/FCW), but Tesla refused to repair a federally mandated safety defect if I don't pay the full repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719480February 20, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the Forward Collision Avoidance system activated while the accelerator pedal was depressed; however, no object or persons were in front of the vehicle. The vehicle was taken to a service center to be diagnosed; however, the service center stated that the obstacle-aware acceleration system was activated, and that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719376February 20, 2026
BACK OVER PREVENTION, EQUIPMENT
The contact owns a 2022 Tesla Model Y. The contact stated that while charging the vehicle or using the onboard navigation system to search for a charging station, the entire infotainment central processing unit shut down unintendedly. The contact stated that there was an abnormally low humming sound, and approximately 30-seconds later the infotainment screen shut down unintendedly. The contact had taken the vehicle to a local dealer where the battery and the coolant system were checked. The contact was advised by the dealer that they were not able to isolate the failure and needed to run additional diagnostic testing. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V296000 (Back Over Prevention, Equipment); however, when the dealer was contacted about the recall, the contact was advised there was no recall associated with the VIN. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719082February 19, 2026
VEHICLE SPEED CONTROL
On January 9th my wife got into an accident in our 2022 Tesla Model Y vehicle. She reported that as she was backing out of a prking spot in a strip mall, the vrhicle suddenly accelerated backward involuntarely which resulted in colliding with a vehicle which was approaching from the rear side. My wife reported the speed was so violent that she felt dizziness. When she took the car bto the Tesla shop for repair by the insurance, the Tesla repair people discounted her reporting and did not do any follow-up to investigate the issue. Note the onboard camera recorded the swift movement of the vehicle and I will try to upload it. We have read that such problem was looked into by the NTHSA in the past and that it is being revisited again. Note that that Tesla has determined the vehicle as being totalled and has kept it at their shop. Please let us know your thoughts on this matter so if this is a serious problem that it can be addressed so it won't happen to others. My wif was lucky she didn't get hurt and also she didn''t heart others. Please note I am currently traveling out of the country and will be be back in the US on March 12, 2026. You can contact me via my email or I will be available for phone conversation on the indicated date. Also please note I could not upload the recording of the on board camera because of the format incompatibility. THe phone number included is my wife's and please feel free to contact her.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718141February 15, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On December 30th, 2025, my wife experienced a serious and unexpected safety event while using Autosteer in one of our Tesla Model Y cars (we own two of them). The version of the vehicle software in use was v12 (2025.26.8) and the Full Self Driving (Supervised) Software was v12.6.4. The vehicle came to a complete stop at a red traffic light on northbound San Gabriel Blvd in Pasadena at the intersection that controls entry to the I-210 West. After waiting for approximately 55 seconds, Autosteer initiated forward movement into the intersection while the traffic light was still red. The vehicle’s movement was not caused by driver input. My wife’s feet were away from the pedals at the time. There was no visible lead vehicle movement or other obvious external trigger. Fortunately, my wife was attentive and immediately disengaged Autosteer, brought the vehicle to a stop, and carefully reversed back into a safe position. Moments later, multiple fast-moving vehicles crossed the intersection in front of her path. Had she not intervened promptly, there was a realistic risk of a serious side-impact collision. This serious incident was reported to Tesla on 12/30/2025 including a video of the incident. In my correspondence, I requested that all relevant vehicle telemetry, Autosteer/FSD logs, and any uploaded video associated with this time and location be preserved and reviewed. As of today (7 weeks later) they have not followed up with me. The 18-second video was recorded by an independently installed Viofo dashcam, which clearly shows: . the vehicle stopped at a red light, . the light remaining red, . and the vehicle beginning to move forward unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717781February 13, 2026
FUEL/PROPULSION SYSTEM
HV failure failed on 2/12/26 @ 62k miles. Multiple errors (BMS_d265 Replacebatterypack, BMS_a079_Max_charge_limit_exceeded, and BMS_a029_dSOC_limiting. Frequent errors while driving, especially during acceleration on highway which were confusing/distracting. The errors seem to indicate danger with the vehicle and to not charge the vehicle/limit the charge to prevent further damage to the vehicle/surroundings. Took into service center on 2/13/26. Confirmed need a replacement HV Pack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717602February 12, 2026
SUSPENSION
Front driver side lower control arm bolts came off without external forces. Both bolts fell off with no damage to the threads. Tesla service stated that upon inspection of their technician it is determined that the front left lower link bolt was either not properly seated or missing which caused a defective front lower link bushing. (I included a screenshot of their finding). The damage was caused by this defective part leading to the car not being unsafe and inoperable due to no steering and no drive as well as wheel literally coming off the car while in motion. Luckily I was simply backing into my driveway when this failure happened narrowly avoiding a potential life threatening accident. I have researched that this was a known issue for my exact make and model just months before my car was purchased in march 2022. I have attached the document "Part 573 Safety Recall Report 21V-835. Unfortunately, Tesla refuses to admit the defect when it was time to pay for the repairs despite clearly admitting it on their initial inspection, leaving me with the repair bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717572February 12, 2026
SUSPENSION
Front driver side lower control arm bolts came off without external forces. Both bolts fell off with no damage to the threads. Tesla service stated that they were possible not seated or missing per their inspection. Further er damage was caused by this defective part leading to the car not being operable due to no steering and no drive as well as wheel literally coming off the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716189February 6, 2026
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, AIR BAGS
We live on a road with a steep embankment. My wife backed across our driveway and when she put the car from reverse to drive it accelerated uncontrollably. She hit our mailbox, then a power pole across the street, a driveway across the street then over the embankment where she hit a retainer wall another wooden railing and finally came to rest against our neighbors house. If she wouldn’t have caught the edge of the house she would have went down approximately 150 foot embankment. Not only the car accelerated on its own it is supposed to automatically brake, it didn’t and the airbags never deployed. This all this happened right after it went through an automatic update. The car was totaled, with my wife getting a concussion and a lot of muscle injuries. There was no warning lights prior to event and we reported it to Tesla and all they did was send camera images which we had. The car is now in possession of Wawanesa Insurance because it was a total loss
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11716035February 5, 2026
SERVICE BRAKES, WHEELS
While driving, the front left brake caliper detached, causing immediate damage to the wheel and a tire blowout. There was no recent brake, wheel, or suspension service (over two years). Tesla is repairing the vehicle for an estimated $2,336.41 but did not clearly identify root cause. This was a sudden brake system failure that could have resulted in loss of control. I am reporting this as a potential safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715661February 4, 2026
VISIBILITY/WIPER
HVAC system failure in sub-freezing weather causing loss of windshield defrost and cabin heat. Tesla has acknowledged this as a known hardware design limitation of the heat pump/octovalve system but is refusing repair coverage outside of warranty. This condition affects driver visibility and winter driving safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715375February 3, 2026
TIRES
A tire experienced a sudden bead-area blowout while the vehicle was traveling at freeway speed. There was no pothole, curb, debris, or roadway impact. The failure occurred approximately ten days after installation. Inspection shows failure at the tire bead adjacent to a wheel defect. The wheel was represented as new at installation but shows evidence of prior material removal and cosmetic reconditioning, including rounded aluminum exposure and surface striations inconsistent with fresh impact. The compromised wheel-tire interface caused sudden bead unseating and rapid air loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712708January 22, 2026
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING, STEERING
The contact owned a 2022 Tesla Model Y. The contact stated that while the contact’s daughter was driving at approximately 70 MPH under significant rainy weather conditions, with autopilot mode engaged, the auto pilot became inoperable. The contact stated that the driver attempted to steer the steering wheel; however, the steering could not be steered, causing the driver to lose control of the vehicle. The vehicle subsequently collided with a concrete wall and might have collided with another vehicle. There was no warning light illuminated. The contact stated that all the air bags of the vehicle deployed during the crash. As a result of the incident, the driver sustained a nose injury and facial lacerations. The driver was transported to a local Emergency Room for medical treatment. A police report was filed. The vehicle was towed and deemed a total loss. A Tesla service center was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but no assistance had been provided. The failure mileage was approximately 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11710071January 10, 2026
VEHICLE SPEED CONTROL
In 9/2025 I noticed that the vehicle software was defaulting to a speed limit of 55 mph. I noticed that when in any form of autopilot and FSD it would accelerate to that speed. This happens in any situation before the car encounters a sign or an area that it's internal map corrects it, which is not common outside of major routes in Idaho. This includes paved marked roads, graded roads, single track dirt roads, my driveway and garage. Sometimes the car controls it's speed consistent with conditions, sometimes not. It can happen unexpectedly, and that's the issue. Where I have learned this is a problem, I of course turn off the AP or FSD and drive myself, however, if I am in driver assist mode and things are going well and the speed limit in the vehicle changes suddenly to the default 55 mph, it can take a moment for me to react. In October 2025 I reported this to my Tesla Service center as well as Tesla's over the air and on line email reporting options (from which I got no response). The service center entered a ticket directly with Tesla, and told me that that Tesla was aware. The explanation that came back was that it was due to a mapping update for the internal map of the car. They said it was the result of Google Maps setting the default speed limit in Idaho, which is where I live, to 55 and that this was due to a September 2025 update. They said it might be corrected with the next update, which has not occurred at this point (January 2026). This speeding behavior can happen suddenly and unexpectedly and seemingly randomly, and has the potential to injure pedestrians, the driver, and property, not to mention that it is also exceeding by far the legal speed limit. Drivers from other areas that may not be aware of the issue are likely to be caught unaware. There is absolutely no reason for the default speed to be 55, ever. It's unsafe, and unnecessary. It is rare to see a speed limit of 55 at all in Idaho. Most of the roads are above or below that speed limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710067January 10, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VISIBILITY/WIPER
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The cruise control intermittently turns off and on by itself with no warning or obstruction. No lamps warning or messages prior to failure. My Tesla 2022 Model Y (Performance) has been inspected at the Tesla Service Center many times, but to no avail problem still exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709654January 8, 2026
SUSPENSION
The lateral lower front right suspension link and its securing bolts failed, causing the control arm to drop and the vehicle to become uncontrollable. (The bolts actually fell out on the ground) This was the second repair involving the same suspension area, with prior work performed on March 27, 2025. The replaced components should be available for inspection upon request. The failure caused the vehicle to become uncontrollable while backing into a parking spot. Had this occurred at road speed, it could have resulted in a complete loss of control, posing a risk to the driver, passengers, pedestrians, and surrounding traffic. Tesla service confirmed the failure during the January 5, 2026 repair and replaced the affected suspension components under Invoice #[XXX]. Tesla service technicians inspected the vehicle during both repair visits (March 27, 2025 and January 5, 2026). There is no record of inspection by police or insurance representatives. No warning lamps, messages, or prior symptoms were present. The failure occurred suddenly while backing into a parking spot with no advance indication. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708772January 5, 2026
ELECTRICAL SYSTEM
I got into my car two days ago and the computer screen was black. I have tried everything to reset it, holding down both scroll wheels with the brake pressed for up to 2 minutes, unplugging the low voltage battery overnight and plugging it back in, and even doing the hard reset at the disconnect under the rear passenger seats and my computer will not turn on. I can't see any information about my speed or how much charge I have, I can't turn on climate controls and it's the middle of winter and I live in the mountains of Colorado. I can't even open my glove box without the screen. From everything I read, it sounds like an MCU failure, my vehicle has the newer MCU2. Tesla quoted about $800 for a tow and it sounds like the replacement costs could be $2500+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model Y