Tesla Model Y Complaints (2022)

874 consumer complaints on file.

#11485284September 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485172September 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485084September 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484974September 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
08/27/22 3:37 pm While driving on I25 north to Wheatland WY at 80 mph the adaptive cruise control slammed on the brakes. The weather was sunny, there were no other cars within sight in front of the Tesla or to the rear and the pavement was dry. Thinking there must be something that hit a sensor I resumed the journey. The same braking malfunction occurred two more times so I pulled into a rest area and searched to find automatic emergency braking and turned off that feature. Once more I drove with the adaptive cruise control. It did it again. Had there been a semi or other heavy vehicle behind me there would have been a likely fatal crash. The Telsa braked so hard I thought the airbags would deploy. This is a very serious safety issue that must be immediately addressed. I returned home and within the week sold the Model Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484738September 15, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on a stretch of I-15 in Utah using the traffic aware cruise control when the car suddenly applied the brakes by itself. I was traveling at approximately 80mph when this happened. Scared me half to death. I wasn't sure what happened and thought it was just an anomaly. Later I was using the auto pilot traffic aware cruise control feature and the same thing happened. That's when I figured out it was an issue with the cruise control/auto pilot. When I was stopped, I looked up that this is a frequent issue with the Tesla Model Y, known as phantom braking. No one at Tesla mentioned this issue as I went through the purchase process, or when I picked up the car in Dec. 2021. I wasn't aware of that before and feel like I could have been in a serious accident. I felt lucky that I wasn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484648September 15, 2022
UNKNOWN OR OTHER
Was stopped at a light and the car rapidly accelerate on its own hitting the car in front of me. The air bags didn't deploy. I stepped on the break pedal but the car continued to accelerate, I have informed Tesla and opened a service ticket. A police report was filed for the resulting accident involving 2 other cars. I have also had instances in the recent past where while driving on the highway the car has rapidly slowed down / applied the breaks for now obvious reason. The phantom breaking issue reported by many.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484605September 15, 2022
SERVICE BRAKES
The autopilot and automatic emergency braking systems implemented in 2021 and 2022 Model 3 and Model Y vehicles are defective in that they can engage randomly when no safety hazard is present. This issue has been dubbed “phantom braking”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484298September 13, 2022
AIR BAGS
The contact owns a 2022 Tesla Model Y. The contact stated that after he made a right turn, another vehicle crashed into the front passenger side door to the rear passenger side door. The air bags failed to deploy. No warning lights were illuminated. The contact sustained soreness to the shoulder, neck, and back. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The dealer nor the manufacturer was notified of the failure. The failure mileage was 8,607.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11483963September 12, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have experienced "phantom braking" with this vehicle from the time I received it in Feb '22. There have been over 20 incidents. I do not feel safe using the cruise control in traffic or when any car is following me. It could very easily cause an accident. When cruise control is on, it will randomly apply emergency braking. Yes the vehicle is available for inspection upon request. My safety and the safety of vehicle following me is at risk because the vehicle suddenly and unexpectedly applies emergency braking. I have not tried to address the issue with Tesla. There are never any warnings that this may happen. This is very unsafe and with the number of vehicles with this known issue, I hope the NHTSA applies pressure to Tesla to fix the problem asap. I do not feel safe using the cruise control and likewise it is not a safe situation for others on the road to have these vehicles driving with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483937September 12, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Phantom braking while using either cruise control or the autopilot feature in my brand new Tesla Y performance. Over a several hour drive from Utah to Wyoming and back , on two lane highway going one direction and two lanes the other direction. Speeds around 65-85 mph. Sudden scary braking that I had to override with gas pedal. Occurred about 6-10 times. About 3-5 times during 8 hour ride from UT to WY and 3-5 times from WY to UT. I would quit using cruise or autopilot for awhile as it was very disconcerting. One time I felt dizzy because of sudden deceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483839September 10, 2022
EXTERIOR LIGHTING
Taillights habitually fog up (in moderate Southern California weather) and block the visual braking visibility. Tesla says having lights you can’t see when braking is normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483763September 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car came with a factory hitch adapter. I was hauling a flat bed trailer with a load of about 10 20' 2x4s on it home for my foundation. At approximately 65 miles per hour, out of no where, with no other cars around, on a sunny day, and on a straight section of 2 lane road, the car suddenly applied the brakes hard, to the point that I was afraid of the load on the trailer shifting and hitting the car even though it was tied on well. This is just the worst example of this annoying behavior that I can't seem to disable on my new Model Y. It sort of like riding a horse with a mind of it's own, and so you're never sure when this mare will spook and come to a stop and throw you off. You might say that there was no damage done, but that's like saying that if someone tried to break in your front door and failed, then you're ok. Of course you're not because it leaves emotional damage when this occurs. I'm scared to drive the car because of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483680September 9, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
On August 21, 2022, the front hood ("frunk'") of this car inexplicably flew open, swinging around and severely damaging the windshield (and the hood, naturally). The car was not being driven, it was being transported from California to Florida atop a large vehicle transportation truck. On the third day of driving, after nearly 2000 miles of the trip on a highway in Louisiana, the hood inexplicably popped open while the car was riding on the top of the transport vehicle. The truck driver was made aware of the issue by a passing motorist, pulled over, and was able to pull the hood down and latch it. Tesla customer support has told me via a chat app that their systems indicate that the hood remained latched during the entire journey, and at no point was unlatched during the transportation period. Tesla also cancelled a scheduled inspection at its own service center, indicating the company has no interest in understanding why a presumably latched hood would suddenly fly open. I have had the vehicle evaluated by two repair shops, and the windshield damage is very obviously and perfectly consistent with a hood swinging around on its hinges and smashing the windshield. The hood, at the near corners which smashed into the windshield, also show scratches and damage/bent metal. I feel very fortunate to not have been driving this vehicle at the time it happened, as I would have completely lost visibility with the hood raised. The transport driver was in possession of a fob, which when pushed very deliberately in a specific manner, could unlatch the front hood. However, the driver did not do so. I believe the safety of Tesla's Model Y hood latch should be investigated, from a mechanical and software/electronic/radio systems activation perspective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483431September 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Travelling on open highway (no other cars around) - attempted to use our AutoPilot/Cruise Control on the new Tesla for the first time. We engaged the system and it maintained the speed limit for a minute or two and then for no reason applied the brakes rapidly reducing speed. Thankfully no cars were behind us - but the force was so strong it did cause back/neck strain. We thought maybe we had done something wrong - tried again two more times - always on open road - no other cars around - and always the same action. We have concluded we cannot use this feature at all - it does not feel ready or safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483170September 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When in cruise control, at random times, the car will break violently and without warning. We have experienced this multiple times, as my husband drives the vehicle hundreds of miles between our homes in Portland Oregon and Santa Fe New Mexico, and has done so round trip, twice. The "phantom" breaking happens sometimes multiple times in a few mile stretch, and other times it doesn't happen at all for a hundred or so miles. It is shocking and dangerous when it happens. Although we are only able to log one time/occurrence in the form below, it has happened MULTIPLE times. More than 15. It only happens when the car is in autopilot/adaptive cruise control, and when the breaking occurs, it can be as much as 10 or more miles per hour that it instantly (and without warning) slows. This causes the driver to jolt forward like whiplash which creates an overreaction or over-correction, and is a very dangerous, increasing the likelihood of a collision from behind, and from the jarring and overcorrections on the wheel when taken by surprise. We love this car, but the issues we have had with phantom breaking are jarring, scary, unpredictable, and dangerous which make us regret the feature (and sometimes the car, given the cost of the vehicle). We have not had this inspected by the manufacturer or anyone else. No warning lights or indications are experienced prior to the sudden breaking, and both my husband and I have experienced it separately, and together in the vehicle, but it has not been replicated by a 3rd party.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482818September 4, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While on a cross country road trip, our 2022 Tesla Model Y has repeatedly slammed on the brakes at highway speeds with nothing in front of us. Most times have been cresting hills, but one time it was on straight road with, fortunately, no other cars near us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482492September 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Autopilot's adaptive cruise control has caused numerous sudden slowdowns without any traffic in front. Fortunately there wasn't a vehicle close behind me but had there been it could have caused a collision. I took a 3100 mile road trip and it probably happened between 20 and 40 times. Sometimes it would only slow from 70 to 60, but on a few occasions it was as if the brakes had been applied hard and went from 70 to 40 in just a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482400September 1, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When I drive my Tesla Model Y in Autopilot, I have noticed Phantom braking atleast 5 times. That too when driving at 70mph it drastically reduces the speed like a sudden break. I have reported the issue to representatives but did not get any satisfactory reply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482347September 1, 2022
VEHICLE SPEED CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway of the home, the vehicle suddenly experienced unintended acceleration and drove forward into the garage door. The contact indicated that during the incident the accelerator pedal was not being pressed. No injuries were reported. The garage door and home were damaged. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 160. The contact stated that the vehicle was a total loss and not repairable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482286August 31, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving from Austin Texas to San Deigo Cal. Had on at least a dozen occasions sharp braking while vehicle was in cruise control. Most of these sharp braking incidents occurred in very light traffic, sometimes no traffic on the interstate hwy. our speed would drop as much as 20 mph in an instant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model Y