Suzuki XL7 Complaints (2007)

138 consumer complaints on file.

#10303230January 29, 2010
VEHICLE SPEED CONTROL
THROTTLE STICKS WIDE-OPEN ON 2007 SUZUKI XL7 UNDER PASSING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294956December 8, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 70 MPH SHE HEARD A CLICKING SOUND FROM UNDER THE HOOD AREA. SHE APPLIED PRESSURE ON THE ACCELERATOR PEDAL BUT THERE WAS A REDUCTION OF ENGINE POWER. NEXT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE FAILURES WERE CONTRIBUTED TO THE TENIONERS IN THE ENGINE COMPARTMENT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289518October 23, 2009
AIR BAGS:SIDE/WINDOW, AIR BAGS
WE HAVE A 2007 SUZUKI XL-7. THE SIDE AND BACK AIRBAGS DEPLOYED FOR NO REASON. WE HAVE A POLICE REPORT STATING NO ACCIDENT OR DAMAGE TO THE VEHICLE. SUZUKI WILL NOT TAKE ANY RESPONSIBILITY FOR THEIR PRODUCT, GEICO CANNOT DO ANYTHING UNLESS THEY GET A WRITTEN STATEMENT FROM SUZUKI WHO REFUSES TO TALK TO THEM AND NOW ME. THIS IS A WARRANTY ISSUE SINCE THE SUV IS A 2007 AND HAS ONLY 27,000 MILES. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285276September 25, 2009
STEERING
I AM THE OWNER OF A 2007 SUZUKI XL7 AND HAVE NOTICED A NOISE COMING FROM THE STEERING WHEEL. I RESEARCHED THIS ON THE INTERNET AND FOUND THAT DEALERSHIPS ARE STATING THIS IS THE STEERING RACK PROBLEM. MY VEHICLE CURRENTLY HAS APPROXIMATELY 60K MILES SO IT IS OUT OF WARRANTY. I HAVE OWNED SEVERAL VEHICLES WITH HIGH MILEAGE AND NEVER HAD ANY STEERING ISSUES. IT IS SCARY TO THINK THAT I MAY BE DRIVING THIS VEHICLE WITH MY SON AND SOMETHING WOULD HAPPEN TO THE STEERING ALL TOGETHER. I REALLY LIKE THE VEHICLE BUT SUZUKI SHOULD LOOK INTO THIS BEFORE SOMETHING TRAGIC HAPPENS TO SOMEONE. IF I HAD ALTERNATIVE TRANSPORTATION I WOULD USE IT BUT HAVE TO RELY ON THIS VEHICLE FOR EVERYTHING. UNTIL I CAN SAVE ENOUGH MONEY TO PAY FOR THE REPAIR THERE IS NO ALTERNATIVE BUT TO DRIVE IT. THE GOVERNMENT CAN BAIL OUT BANKS BUT CAN'T MAKE A CAR COMPANY FIX A POTENTIALLY DANGEROUS SITUATION ON A VEHICLE UNTIL SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283873September 14, 2009
ELECTRICAL SYSTEM:HORN
EVERY TIME I GET A CAR WASH, MY CAR HORN STOPS WORKING ON MY 2007 SUZUKI XL7. HAVE REPLACED MULTIPLE TIMES. SUZUKI TOLD ME NOT TO WASH MY CAR AND MY HORN WILL WORK FINE(???). THIS IS A MAJOR SAFETY ISSUE IN BOTH LOCKING MY CAR AND WITH ONCOMING TRAFFIC TO AVOID ANY COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281550August 24, 2009
EQUIPMENT, STEERING
2007 SUZUKI XL7, THIS IS THE SECOND TIME WITHIN 6 MONTHS THAT THE STEERING GEAR NEEDS TO BE REPLACED AND NOW THE PART IS ON BACKORDER (IT HAS BEEN ON BACKORDER FOR OVER A MONTH NOW), I DON'T UNDERSTAND WHY THIS PART IS ON BACKORDER AND NOW I'M DRIVING THE VEHICLE THAT NEEDS REPAIR. WHAT OTHER PROBLEMS COULD DRIVING THIS VEHICLE CAUSE. SOMEONE PLEASE LOOK INTO THIS AND FIND OUT WHY THE STEERING GEAR IS ON BACK ORDER AND WHY IS THEIR A PROBLEM SIX MONTHS AFTER A NEW PART WAS PUT IN BY THE DEALER.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276039July 7, 2009
STEERING
I PURCHASED A 2007 SUZUKI XL7 BRAND NEW, I HAVE OWNED THE CAR APRX 2 1/2 YEARS. THE POWER STEERING STARTED MAKING A NOISE AND I ASSUMED THE POWER STEERING PUMP WAS GOING OUT ON THE VEHICLE. SINCE I DO ALOT OF TRAVELING THE CAR IS NOT UNDER WARRANTY. I HAD IT CHECKED OUT BY A LOCAL MECHANIC AND WAS TOLD IT WAS THE RACK AND PINION THAT NEEDED TO REPLACED AND WOULD COST APRX $1000.00 BUT HE COULD NOT GET THE PART. I THEN CALLED THE LOCAL DEALERSHIP AND WAS TOLD THE PART WOULD COST APRX $600.00 BUT IT WAS OUT OF STOCK AND ON BACK ORDER AND THEY HAD NO IDEA WHEN IT WOULD BE AVAILABLE. I THEN CALLED SUZUKI CORPORATION AND WAS TOLD THE PART WAS OUT OF STOCK AND ON BACK ORDER AND THEY HAD NO IDEA WHEN IT WOULD BE AVAILABLE. THIS HAS BEEN GOING ON FOR OVER A MONTH AND ALL I CAN GET FROM ANYONE IS THE PART IS NOT AVAILABLE. THE PARTS MANAGER TOLD ME THAT A RECALL SHOULD BE DONE BECAUSE THERE WAS ALOT OF TROUBLE BEING REPORTED. THE SUZUKI REP HAS NOT HELPED ANY. I AM PAYING FOR A CAR THAT DOES NOT NEED TO BE DRIVEN AND THE MANUFACTURER CANNOT EVEN SUPPLY THE PART THAT NEEDS TO BE CORRECTED. WHAT IF YOU ARE DRIVING DOWN THE ROAD AND THE STEERING EITHER GOES OUT OR SHUTS DOWN AND SOMEONE IS KILLED, WHAT THEN MAYBE A RECALL. WHO WANTS TO PAY FOR A VEHICLE THAT YOU CAN'T EVEN GET A PART FOR REPAIRS. ALL VACATION PLANS HAVE HAD TO GO ON HOLD NOT KNOWING IF MONEY CAN BE REFUNDED OR WHAT IS GOING TO HAPPEN IF THE MANUFACTURER CANNOT GET THE PART THEN WHAT ARE YOU SUPPOSED TO DO TO GET REPAIRS PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269026May 18, 2009
AIR BAGS:FRONTAL
AIRBAG MALFUNCTION. LIGHT DOES NOT ALWAYS INITIATE WHEN THERE IS A PASSENGER IN THE CAR. MY CONCERN IS THAT IF THERE IS AN ACCIDENT THAT THE AIRBAG WILL NOT OPERATE PROPERLY OR AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266377April 22, 2009
ELECTRICAL SYSTEM
POSSIBLE BAD SOFTWARE ISSUE. FAULTY (GONE BAD) 'VOLTAGE REGULATOR CHIP" THAT CONTROLS VOLTAGE AND ALTERNATOR. WHEN IT MALFUNCTIONS IT CAUSES ENTIRE SYSTEM AND MOTOR TO SHUT DOWN. IF YOU ARE DRIVING IT LOCKS UP TRANSMISSION AND YOU CAN NOT CONTROL CAR. BEEN GOING ON FOR MONTHS. DEALERSHIP JUST JERKING ME AROUND FOR MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251647December 13, 2008
AIR BAGS:SIDE/WINDOW
TRAVELING AT 45-50 MPH ON A FLAT ROAD, CLEAR CONDITIONS. HEARD A LOUD BANG INSIDE VEHICLE, 4 SIDE CURTAIN (ROLLOVER) AIRBAGS DEPLOYED SPONTANEOUSLY. NO IMPACT WITH ANYTHING. HORRIBLE SMELL INSIDE VEHICLE. FELT A BURNING ON MY FOREHEAD. DON'T RECALL PULLING OFF ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250444December 2, 2008
AIR BAGS:SIDE/WINDOW
SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE STREET AT APPROXIMATELY 30 MILES AN HOUR. THERE WAS NO IMPACT WITH ANYTHING. NO ROUGH ROAD OR POTHOLES, IT WAS A STRAIGHT STRETCH OF ROAD, ON A 4 LANE ROAD. THE NOISE WAS SO LOUD IT ALMOST MADE ME DEAF. THE FUMES WERE AWFUL. I ALMOST WRECKED TRYING TO PULL OUT OF THE STREET. I DID CALL THE POLICE WHOM WROTE AN INCIDENT REPORT, BECAUSE THEY HAD NEVER SEEN THIS HAPPEN BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234784July 18, 2008
AIR BAGS:SIDE/WINDOW
SIDE AIRBAG MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231504June 18, 2008
STRUCTURE, EQUIPMENT, LATCHES/LOCKS/LINKAGES
IN 2007 WE PURCHASED A NEW 2007 XL7 SUZUKI. IT NOW HAS 14,000 MILES AND IS FALLING APART. FIRST THE LUGGAGE RACK CAME LOOSE- NEVER HAD USED IT- I FIXED THIS MY SELF. NEXT THE VANITY MIRROR ON THE SUN VISOR BROKE OFF. NOW THE DRIVERS SIDE DOOR HANDLE HAS FALLING OFF. ALL OF THIS AND EVERY COUPLE OF WEEKS THE CHECK ENGINE LIGHT COMES ON FOR A FEW DAYS THEN GOES OFF- THE GAS CAP IS NOT LOOSE ! FOR THE COST THIS CAR RETAILS FOR YOU THINK IT WOULD LAST MORE THAN 1 OR 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224728April 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT SHE CANNOT SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE HAS OCCURRED ON THREE DIFFERENT OCCASIONS. DURING ONE INSTANCE, THE TOW TRUCK DRIVER HAD TO OPEN THE SHIFTER CASE IN ORDER TO GET THE VEHICLE OUT OF PARK. BOTH THE DEALER AND THE COMPUTER DIAGNOSTIC HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224498April 14, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I BOUGHT BY 2007SUZUKI XL7 IN DECEMBER 2006. EVER SINCE THAT TIME I HAD MANY DIFFERENT PROBLEMS. THE MAIN ONE BEING THE WINDSHIELD WIPERS. WHENEVER IT RAINS/SNOW HEAVILY, THE WIPERS FAIL TO WORK ON THE LOW AND NORMAL SPEED. IN ORDER FOR ME TO MAKE THEM WORK, I HAVE TO PUT THEM ON THE HIGH SPEED FIRST AND THEN SHIFT THE WIPERS DOWN TO THE LOWER SPEED. WHEN I WENT TO THE DEALERSHIP TO COMPLAIN, THEY ACTUALLY TOLD ME THAT THERE WAS SOME SORT OF RECALL ON THE WIPERS, SO THEY WENT AHEAD AND CHANGED THEM. THAT NEVER FIXED THE PROBLEM. ON 5-10 MORE OCCASIONS, THE WIPERS FAILED TO WORK AGAIN. WE BROUGHT THE CAR IN AND EXPLAINED THE SITUATION. THE DEALERSHIP COULDN'T DUPLICATE THE PROBLEM, SO THEY WOULDN'T FIX IT. WE CAME TO FIND OUT THAT THE WIPERS FAILED TO WORK PROPERLY WHEN THERE WOULD BE A SIGNIFICANT AMOUNT OF RAIN ON THE WINDSHIELD. THE WIPERS HAVE NOT WORKED PROPERLY FOR ANOTHER 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222281March 25, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT CAME ON AND DEALER SAID THAT IT WAS A DEFECTIVE CAMSHAFT. WORK ON ENGINE CONSISTED OF CHANGING CAMSHAFT AND ROCKER ARMS. DEALER SAID THAT HE HAS SEEN THIS PROBLEM ON A FEW OTHER 2007 SUZUKI XL7S. THE PROBLEM IS RUST ON THE INTERIOR OF THE ENGINE CAUSED BY THE MANNER IN WHICH THEY ARE SHIPPED ACROSS CANADA. APPARENTLY, A VALVE COVER IS LEFT OFF SO A BAR CODE CAN BE VIEWED WHILE IN TRANSPORT. THIS MAY BE A SERIOUS PROBLEM IF THE VEHICLE SUDDENLY LOSES POWER AND TURNS OFF DUE TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219221February 26, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 30 MPH AND ABOVE IN THE RAIN, THE VEHICLE COULD NOT BE CONTROLLED. THE CONTACT STATED THAT IT FEELS AS IF HE WAS DRIVING ON ICE. WHEN THE WEATHER IS WINDY, THE WIND PUSHES THE VEHICLE AROUND LIKE A KITE AND THE CONTACT LOSES CONTROL. HE HAS ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE WIND. THE DEALER COULD NOT DUPLICATE THE FAILURE THE FIRST TIME. WHEN THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME, THEY REPLACED BOTH FRONT TIRES ON FEBRUARY 9, 2008. THE VEHICLE WAS DROPPED OF TO THE DEALER A THIRD TIME AND THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 2,169 AND FAILURE MILEAGE WAS 293. UPDATED 03/25/08. *LJ THE DEALER REPLACED THE FRONT TIRES AND PERFORMED A 4-WHEEL ALIGNMENT. THE VEHCICLE CONTINED TO PERFORM THE SAME. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207400October 30, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING DOWNHILL AT 25 MPH, THE VEHICLE LOST POWER. THERE WAS A LOSS OF POWER BRAKES AND POWER STEERING. THE VEHICLE FINALLY DECELERATED ON ITS OWN AND BEGAN TO SPUTTER. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS SHIPPED TO THE MANUFACTURER AND THE CONTACT WAS ISSUED CASE NUMBER 1-134-886339. THE CURRENT AND FAILURE MILEAGES WERE 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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