Suzuki SX4 Complaints (2007)

73 consumer complaints on file.

#10432376October 21, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, HE HEARD A LOUD NOISE COMING FROM THE ENGINEONCE STARTED. THE DEALER HAD NOT BEEN NOTIFIED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 61,000. THE VIN WAS NOT AVAILABLE. UPDATED11/29/11 *BF UPDATED 12/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425212September 13, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON A CONSISTENT BASIS. WHEN A PASSENGER WOULD SIT IN THE FRONT SEAT THE LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THAT THE SENSOR FAILED AND THE ENTIRE FRONT PASSENGER SEAT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY HALF OFF THE REPAIR AND LABOR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422563August 30, 2011
AIR BAGS
2007 SUZUKI SX4- PASSENGER AIRBAG LIGHT ON, TOOK IT TO DEALERSHIP, THEY STATED THE RIGHT FRONT SEAT TRACK/BOTTOM ASSEMBLY WOULD NEED REPLACING COSTING APPROXIMATELY $1500.00. APPARENTLY THIS IS A COMMON PROBLEM. SUZUKI SHOULD HAVE TO RECALL THEIR CARS AND CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415304July 27, 2011
AIR BAGS
2007 SX4 HAS HAD THE SAFETY BAG LIGHT ON FOR THE PAST 7 MOS. I DON'T LIVE NEAR A SUZUKI DEALERSHIP, SO FINALLY HAD TIME TO BRING IT TO A DEALERSHIP TO GET CHECKED. THEY MENTIONED IT'S A FAULTY SENSOR AND IT WOULD COST ~$1600 W/O LABOR. I HAVE HAD THE VEHICLE SINCE NOV. 06 AND HAVE 75K MILES. NO WARRANTY WILL COVER TO REPLACE. I FEEL AS THOUGH I CAN'T TRUST IF MY AIRBAGS WILL WORK IF THEY NEED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413330July 18, 2011
AIR BAGS
I AM THE OWNER OF A SUZUKI SX4, VIN NUMBER: [XXX], THAT HAS 22,713 MILES. ABOUT TWO WEEKS AGO I BEGAN TO NOTICE THAT THE AIRBAG LIGHT ON BOTH THE DRIVER AND PASSENGER SIDES WAS LIT ON THE INSTRUMENT CLUSTER. BECAUSE SUZUKI CLOSED MOST OF ITS DEALERSHIPS IN NORTH FLORIDA, I WAS FORCED TO DRIVE 150 MILES (EACH WAY) TO THE DEALERSHIP IN TAMPA (CROWN SUZUKI). THE DEALER LOOKED AT MY CAR AND THE CODE SAID THAT THE AIRBAG SYSTEM WAS RECEIVING INVALID INPUT FROM THE PASSENGER SEAT SENSOR (B1312). THE DEALER STATED THAT HE COULDN'T REPROGRAM THE SENSOR, AND THAT INSTEAD THEY WOULD HAVE TO REPLACE THE ENTIRE SEAT AIRBAG SENSOR MAT, WHICH COSTS $1,584.92 (NOT INCLUDING LABOR). ALSO, DEALER STATED THAT ALMOST EVERY SINGLE SUZUKI SX4 HE HAD SEEN SOONER OR LATER DEVELOPED THIS PROBLEM. AFTER CONDUCTING SOME INTERNET RESEARCH (INCLUDING MULTIPLE SUZUKI FORUMS AND COMPLAINTS TO NHTSA ' NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION), I WAS SHOCKED TO FIND OUT HOW COMMON THIS PROBLEM IS. THIS SEEMS TO BE A GROWING CONCERN WITH SX-4'S AND SUZUKI IS NOT DOING ANYTHING ABOUT IT. THIS IS A SAFETY RELATED ISSUE, WHICH SUZUKI CONTINUES TO IGNORE. I SPOKE TO SUZUKI IN CALIFORNIA AND A REPRESENTATIVE PRETTY MUCH SAID "TOUGH LUCK." BECAUSE THIS IS A SAFETY RELATED ISSUE, AND THE SHORT CIRCUIT OCCURS NOT DUE TO 'NATURAL WEAR AND TEAR' OF THE PART, I STRONGLY INSIST THAT AMERICAN SUZUKI AUTOMOTIVE DIVISION NEEDS TO TAKE RESPONSIBILITY AND OFFER ASSISTANCE IN REPAIRING THIS PROBLEM OR ISSUE A RECALL OR EXTENDED WARRANTY FOR THIS FAILURE. *KB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413235July 17, 2011
AIR BAGS
I AM THE OWNER OF SUZUKI SX4, VIN NUMBER: [XXX], MILEAGE 22713 MILES. I GOT AN AIRBAG LIGHT (BOTH, THE DRIVER AND THE PASSENGER SIDES) ON THE INSTRUMENT CLUSTER TWO WEEKS AGO. BECAUSE SUZUKI CLOSED MOST OF ITS DEALERSHIPS IN NORTH FLORIDA I DROVE 150 MILES (EACH WAY) TO THE DEALERSHIP IN TAMPA (CROWN SUZUKI). THE DEALER HAS LOOKED AT IT AND THE CODE SAID THAT THE AIRBAG SYSTEM WAS GETTING INVALID INPUT FROM THE PASSENGER SEAT SENSOR (B1312). THE DEALER STATED THAT HE COULDN'T REPROGRAM THE SENSOR INSTEAD THEY HAVE TO REPLACE THE ENTIRE SEAT AIRBAG SENSOR MAT, WHICH COST 1584.92$ (NOT INCLUDING LABOR). ALSO, DEALER STATED THAT ALMOST EVERY SINGLE ONE SUZUKI SX4 SOONER OR LATER HAS THIS PROBLEM. AFTER CONDUCTING AN INTERNET RESEARCH (INCLUDING MULTIPLE SUZUKI FORUMS AND COMPLAINS TO NHTSA) I WAS SHOCKED TO FIND OUT HOW COMMON THIS PROBLEM IS. THIS SEEMS TO BE A GROWING PROBLEM WITH SX-4'S AND SUZUKI IS NOT DOING ANYTHING ABOUT IT. THIS IS A SAFETY RELATED ISSUE, WHICH SUZUKI CONTINUES TO IGNORE. I SPOKE TO SUZUKI IN CALIFORNIA AND A REPRESENTATIVE PRETTY MUCH SAID "TOUGH LUCK." BECAUSE THIS IS A SAFETY RELATED ISSUE, AND THE SHORTCUT OCCURS NOT DUE A NATURAL WARE OUT OF THE PART, I STRONGLY INSIST THAT AMERICAN SUZUKI AUTOMOTIVE DIVISION WILL TAKE RESPONSIBILITY AND OFFER ASSISTANCE IN REPAIRING THIS PROBLEM OR WILL ISSUE A RECALL OR EXTENDED WARRANTY FOR THIS FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409872June 29, 2011
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
2007 SUZUKI SX4. CONSUMER STATES PROBLEM WITH INDICATOR LIGHTS *TGW THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED ALONG WITH THE PASSENGER SEAT BELT LIGHT. A DIAGNOSIS REVEALED A PROBLEM WITH A SENSOR IN THE PASSENGER SEAT CUSHION ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401432May 18, 2011
EQUIPMENT
DRIVER'S FLOOR MAT BECAME JAMMED UNDER THE CLUTCH PEDAL INTERFERING WITH GETTING THE CAR STOPPED AT A RED LIGHT. I WAS ABLE TO REACH DOWN AND PULL THE MAT BACK OUT OF THE WAY. LATER I FOUND THAT THE HOOK OR BRACKET HOLDING THE MAT IN PLACE HAD BROKEN. IT IS MADE FROM LIGHT WEIGHT PLASTIC RATHER THAN METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395602April 12, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE ABS AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE PASSENGER FRONT SEAT. THE AIR BAG SENSOR WOULD NOT DEACTIVATE WHILE PASSENGER WAS IN THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 5/9/11 *CN UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392447March 22, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER ADVISED THAT THE AIR BAG SENSOR WOULD NEED TO BE RESET TO CORRECT THE FAILURE. THE SENSOR WAS RESET BUT DID NOT CORRECT THE FAILURE. THE DEALER THEN ADVISED THERE WAS A SHORT THAT WAS CAUSING THE FAILURE. IN ADDITION, THE CONTACT WAS ADVISED THAT WHEN THE AIR BAG WARNING LIGHT WAS OFF, THEN THE AIR BAGS WOULD OPERATE AS DESIGNED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380794February 4, 2011
AIR BAGS:FRONTAL
PURCHASED SX4 2007 SUZUKI 5/31/07. ALSO PURCHASED 60 MONTH/$50,000 MILE WARRANTY FOR $645.00 AT TIME OF PURCHASE. ON 12/9/2010 AT 52,000 THOUSAND MILES (2,000 MILE OV. WARRANTY), PASSENGER AIR BAG LIGHT CAME ON. MADE APPT. TO TAKE VEHICLE TO DEALERSHIP 12/22/10. TOLD SENSOR WAS BAD AND COST APPROXIMATELY $1,000.00 TO REPAIR. FOLLOW-UP CALL TO DEALERSHIP PRODUCED OFFER TO REPAIR AT 1/2 THE PRICE ($500.00)! ! FAMILY HAS PURCHASED MULTIPLE VEHICLES AT DEALERSHIP. THIS OCCURRED 2,000 MILES (NOT EVEN ONE OIL CHANGE) OVER WARRANTY WHEN VEHICLE WAS ONLY 3 1/2 YEARS OLD. DAUGHTER COMMUTES TO COLLEGE/HOME IN THIS VEHICLE, AND TO WORK/HOME. RARELY HAS PASSENGERS IN VEHICLE! CALLED AMERICAN SUZUKI AT 1-800-934-0934. OPENED A CASE. TOLD TO GET BACK IN TOUCH WITH DEALERSHIP TO PROVIDE THEM WITH CASE NUMBER. TOLD TECHNICAL MANAGER WOULD REVIEW OUR CASE. TOLD DEALERSHIP MAY COVER PART, LABOR, OR BOTH; AND WE WOULD HEAR SOMETHING WITHIN 48-72 HOURS. CONTACTED BACK BY DEALERSHIP RESTATING ORIGINAL OFFER. CALLED AMERICAN SUZUKI BACK. TOLD OUR WARRANTY HAD EXPIRED, AND THE DEALERSHIP'S OFFER WAS A "GOOD WILL" GESTURE. TOLD DEALERSHIP NOT REQUIRED TO DO ANYTHING. WELL, WE ARE NOT REQUIRED TO PURCHASE ADDITIONAL SUZUKI VEHICLES, OR TO GET RIPPED-OFF BUYING $645.00 GOOD-FOR-NOTHING EXTENDED WARRANTIES WITH $100.00 DEDUCTIBLES WHICH SHOULD NOT BE NEEDED, AND USUALLY AREN'T--UNTIL THEY'RE EXPIRED. AIR BAGS ARE A SAFETY ISSUE, AND SENSOR SHOULD BE A RECALL ITEM. NOT SURE IF AIR BAG SYSTEM WILL WORK AT ALL, OR IF CAR WILL PASS INSPECTION. CUSTOMERS SHOULD NOT HAVE TO REPLACE FAULTY HIGH-PRICED $$$$ DEFECTIVE PARTS. AMERICAN SUZUKI SHOULD RESPONSIBLY PRODUCE QUALITY PRODUCTS AND STAND BEHIND THEM. BRAG ABOUT 100,000 MILE/10 YEAR WARRANTY. THAT WARRANTY IS VERY LIMITED AS TO WHAT IT ACTUALLY COVERS. GOOD RACKET: EXPENSIVE GOOD-FOR-NOTHING EXTENDED WARRANTIES AND FAULTY PARTS PRODUCE GOOD REFERRAL BUSINESS FOR THE DEALERSHIP'S SERVICE DEPARTMENT. CUSTOMER SATISFACTION ZERO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378154January 21, 2011
AIR BAGS
PASSANGER AIRBAG GOES OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376071January 9, 2011
AIR BAGS
I BOUGHT A 2007 SUZUKI SX4 NEW. AT ABOUT 55000 MILES, THE DRIVER'S SIDE AIRBAG LIGHT CAME ON. I DID A QUICK, OR SO I THOUGHT, SCAN FROM A SNAP ON OBD2 SCANNER, JUST TO FIND OUT, THAT THE DEALER IS THE ONLY ONE WHO CAN SCAN THESE CARS. SO I LOOKED ON THE INTERNET FOR A SOLUTION, TO FIND OUT THAT THERE ARE ALOT OF PEOPLE WITH THE SAME PROBLEMS. I CALLED THE DEALER TO ASK ABOUT THE SITUATION, SEEING AS HOW VIRGINIA HAS STATE INSPECTIONS, AND THE LIGHT CAN NOT FLASH OR STAY ON, AND WAS TOLD THAT I COULD BRING IT IN AT A "STARTING COST OF $80" FOR A SCAN TO FIND OUT THE PROBLEM. "IT WILL ONLY BE A COUPLE HUNDRED DOLLARS IF ANYTHING SLID UNDER THE SEAT AND CAUSED THE WIRES TO COME OUT OF THE CONNECTOR.", IS THE NEXT THING I WAS TOLD. AFTER THAT, SEEING AS HOW I LOOKED ON LINE, I ASKED ABOUT THE SEAT CUSHION ISSUES THAT I HAVE READ SO MUCH ABOUT, AND WAS TOLD, " THAT WOULD BE EXPENSIVE". I DO NOT UNDERSTAND HOW THIS CAN BE AS BIG OF A PROBLEM, AND WE THE CONSUMER ARE RESPONSIBLE FOR THEIR FAULTY EQUIPMENT. I ALSO HAD TO ASK IF THE AIRBAG SYSTEM WAS STILL ACTIVE, AND WAS TOLD "NO. IF THE SYSTEM HAS A FAULT, IT SHUT OFF THE WHOLE THING". SO MY FAMILY'S SAFETY HAS NO BEARING ON THEIR WALLET. AS LONG AS THEY GET YOUR MONEY THEY DON'T CARE? SO BEING AS UPSET AS I WAS I FOUND THE U.S.A. CORPORATE NUMBER AND CALLED TO TELL THEM THE PROBLEM AS WELL AND WAS TOLD, "CONTACT YOUR DEALER, THERE IS NOTHING I CAN DO FOR YOU."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373558December 30, 2010
AIR BAGS:FRONTAL, SEATS, ELECTRICAL SYSTEM
2007 SUZUKI SX4: NAGUABO, PR. AIR BAG LIGHT AND FRONT PASSENGER SENSING SYSTEM INDICATORS STAY ON. TOOK TO DEALER, COMPUTER RESET DONE. LASTED ONLY 4 DAYS, AIR BAG SYS FAULT LIGHTS ON AGAIN. TAKEN BACK TO DEALER, SERVICE DEPT SAID THE FRONT PASSENGER SEAT AIR BAG SENSOR WAS FAULTY. MILEAGE 54,442 NOT COVERED UNDER WARRANTY. OVER $2,000 TO FIX ISSUE. THIS MUST BE A FACTORY DEFECT THAT SOMEHOW APPEARS AFTER YOUR WARRANTY EXPIRES. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371056December 17, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX MONTHS PRIOR TO THE FAILURE WHERE THE COMPUTER WAS RESET AND A SENSOR REPLACED UNDER WARRANTY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350237August 18, 2010
AIR BAGS:FRONTAL
THIS ISSUE DEALS WITH THE PASSENGER AIRBAG SENSOR IN MY 2007 SUZUKI SX-4. THE SENSOR FIRST STARTED GIVING ME PROBLEMS ABOUT A YEAR AGO. I TOOK THE CAR IN TO BILL SIEDLE'S SUZUKI WHERE THEY RESET THE LIGHT. I WENT ONLINE AND BEGAN READING THRU THE BLOGS AND NOTICED THAT THIS APPEARS TO BE A COMMON PROBLEM THAT MANY SUZUKI SX-4S ARE HAVING. RECENTLY I TOOK MY CAR IN FOR SOME WARRANTY WORK REGARDING CONCERNING THE TRANSMISSION. WHEN I GOT MY CAR BACK THE AIRBAG SENSOR LIGHT WAS ON AGAIN. I MENTIONED IT TO THE SERVICE REPRESENTATIVE WHO EXPLAINED TO ME THAT IT WAS A DEFECT WITH A SENSOR IN THE PASSENGER SEAT AND BECAUSE THE CAR WAS OUT OF ITS BUMPER TO BUMPER WARRANTY I WOULD HAVE TO PAY FOR THE EXPENSES MYSELF. THE SENSOR BY ITSELF COST AN AMAZING $2400. I CONTACTED SUZUKI IN CALIFORNIA TO SEE WHAT COULD BE DONE. THEY HAD ME CONTACT SOMEONE AT BILL SIEDLE'S SUZUKI AND REQUEST A GOODWILL SERVICE. THEY DENIED THE GOOD WILL SERVICE. COINCIDENTLY, I DROVE A 2009 SUZUKI SX-4 WHILE VACATIONING IN PUERTO RICO AND IT ALSO HAPPENED TO HAVE THE SAME ISSUES. IT'S EVIDENT THAT THERE IS AN ISSUE WITH THIS SENSOR AND SUZUKI REFUSES TO CORRECT IT. I'VE HAD NUMEROUS ISSUES RELATING TO MY SUZUKI RANGING FROM COSMETICS TO MECHANICAL ISSUES, EVEN THE SENSORS IN THE TIRES WHICH MONITOR TIRE PRESSURE ARE BROKEN AND NOW MY TPMS LIGHT IS CONSTANTLY LIT ON MY DASHBOARD. I DO HAVE 90,000 MILES ON MY CAR BUT I KEEP IT IN PRISTINE CONDITION AND ANY OF THE MECHANICS WHO HAVE WORKED ON THE CAR CAN TESTIFY TO THIS. HOWEVER, MY PROBLEMS WITH THE AIRBAG LIGHT DON'T APPEAR UNIQUE BASED ON THE ENDLESS FORUMS THAT I'VE READ AND 90,000 FREEWAY MILES DON'T WEAR OUT AN AIRBAG SENSOR IN 3 YEARS. ADDITIONALLY, IT DEALS WITH THE SAFETY OF MY FAMILY. I HAVE NO IDEA HOW THAT AIRBAG WITH REACT IN THE EVENT OF AN ACCIDENT. WHATEVER THE ISSUE IS, IT ALSO GIVES AN INDICATION THAT THE PASSENGER SEATBELT IS NOT ON. I WOULD APPRECIATE YOU LOOKING INTO THIS ISSUE. THANKS FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347204August 4, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE AIR BAG WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE PASSENGER AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THAT HE COULD NOT CONFIRM THAT THE AIR BAGS WOULD OPERATE IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332645May 28, 2010
AIR BAGS
FAILURE OF AIRBAG SYSTEM DUE TO FAILURE OF THE OCCUPANCY CONTROL MODULE. THIS SHUTS DOWN THE ENTIRE PASSENGER RESTRAIN SYSTEM FOR ALL AIRBAGS. A QUICK REVIEW OF THE INTERNET REVEALS THIS TO BE A COMMON PROBLEM. WWW.SX4CLUB.COM/FORUMS. PLEASE SEARCH SX4 AIRBAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320990March 19, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH, AS HE CAME TO A STOP SIGN AND DEPRESSED THE BRAKE PEDAL, THE BRAKES DID NOT OPERATE. THE CONTACT STATED THE ENGINE STARTED REVVING UP FAST. HE PUT THE VEHICLE IN NEUTRAL AND THE ENGINE STARTED REVVING FASTER. HE TURNED THE ENGINE OFF AND THEN BACK ON AND THE VEHICLE OPERATED NORMALLY. HE TOOK THE VEHICLE TO THE DEALER AND AFTER FIVE WEEKS THE DEALER CALLED HIM ON MARCH 19TH, AND TOLD HIM TO PICK UP THE VEHICLE BECAUSE THERE WAS NOTHING WRONG WITH IT. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 21,000. UPDATED 07/19/10 *BF UPDATED 07/21/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316562March 4, 2010
VEHICLE SPEED CONTROL
1. DRIVING WITH CRUISE CONTROL ENGAGED IN HILLY TERRAIN. 2. WHEN DRIVING WITH CRUISE CONTROL ENGAGED, IN HILLY TERRAIN, IF THE HILL IS STEEP ENOUGH THAT THE TRANSMISSION DOWNSHIFTS TWICE, UPON REACHING THE CREST OF THE HILL OR OTHERWISE LEVELING OUT, THE CRUISE CONTROL DOES NOT RETURN THE CAR TO THE SET SPEED, BUT WILL CONTINUE TO ACCELERATE THE CAR TO FOUR MILE PER HOUR OR MORE OVER SET SPEED. AS I HAVE NOT YET LET THE VEHICLE GO COMPLETELY THROUGH IT MAXIMUM OVER-ACCELERATION, FOUR MILE OVER IS ALL I CAN REPORT. HAVE NOT HAD THAT MANY OPPORTUNITIES TO EXPERIENCE THIS, SINCE DON'T DRIVE UNDER THESE CONDITIONS VERY OFTEN. IT IS CONSISTENT IN ITS OCCURRENCE. THE OVER-ACCELERATION CAN BE VERY DISCONCERTING, AND, SINCE IT OCCURS IN HILLY TERRAIN, CAN, IF IT IS NOT A KNOWN ISSUE TO THE DRIVER, COULD PUT THEM IN DANGER OF LOSING CONTROL OF THE VEHICLE. THE OVER-ACCELERATION ALSO OCCURS WHEN THERE IS A SINGLE DOWN-SHIFT OF THE TRANSMISSION, BUT IS NOT AS SEVERE, BEING ONLY IN THE RANGE OF TWO MILES PER HOUR. STILL, I DON'T THINK THERE SHOULD BE ANY OVER-ACCELERATION OF ANY MAGNITUDE. 3. TALKED TO THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE CAR, AND HE INDICATED THAT THIS IS A KNOWN ISSUE AND THAT THERE WERE NO PLANS FOR ANY REPAIRS. UPSETTING, BUT, SINCE I KNOW THIS WILL HAPPEN, I CAN HANDLE IT. GIVEN THE TOYOTA ISSUE, THOUGH, I FEEL OBLIGED TO REPORT THAT THIS OCCURS, IT IS A KNOWN ISSUE TO THE MANUFACTURER, AND THAT THERE ARE NO PLANS FOR A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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