Suzuki Grand Vitara Complaints (2000)

85 consumer complaints on file.

#8013756July 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE WAS LEAKING OIL AND COULD HAVE CAUSED A FIRE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012698June 26, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER FAN BLOWER HAS GONE OUT WHILE CONSUMER WAS DRIVING NOT ALLOWING CONSUMER TO TURN ON THE AIR CONDITIONER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011768June 13, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING 65 MPH CONSUMER APPLIED BRAKES AND VEHICLE DID NOT SLOW DOWN. CONSUMER THEN APPLIED EMERGENCY BRAKE, DID NOT SLOW VEHICLE. ENGINE KEPT REVVING. CONSUMER THEN SHIFTED TO PARK AND SHUT OFF ENGINE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011183June 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS BEEN LEAKING OIL ON TOP OFF ENGINE, AFTER 2-3 INSPECTIONS DEALER COULD NOT FIND THE LEAK. OIL LEAK GOT WORSE, VEHICLE LOST 3-4 QUARTS OF OIL IN 50-75 MILES. CONSUMER TOOK VEHICLE TO A SECOND DEALER. DEALER DETERMINED OIL GALLEY PLUG TO BE THE CAUSE OF THE LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760525April 10, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
AFTER DRIVING THIS VEHICLE FOR APPROX. ONE MONTH WE RETURNED TO THE SALEMAN AND TOLD HIM THE STEERING DIDN'T SEEM RIGHT. HE DROVE THE VEHICLE AND SAID IT WAS FINE. WE THOUGHT BECAUSE WE HAD NEVER OWNED A 4-WHEEL DRIVE VEHICLE THAT WE JUST NEEDED TO GET USED TO IT. AFTER THIS THE STEERING CONSTANTLY GOT WORSE AND IN JUNE AFTER SEVERAL COMMUNICATIONS WE TOOK THE CAR IN FOR THEM TO AGAIN CHECK. THEY SAID THAT IT WAS UNSAFE AND WE MUST LEAVE IT BECAUSE THE WHEEL MIGHT FALL OFF. WHEN WE PICKED THE VEHICLE UP THE STEERING STILL DID NOT SEEM RIGHT. ONLY NOW YOU COULD TELL IT WAS THE FRONT LEFT THAT WAS ABNORMAL. WE EXPRESSED THIS TO THEM BUT THEY SAID IT WAS FINE. IT NEVER DID SEEM TO DRIVE CORRECTLY, BUT LIKE MANY THINGS YOU GET USED TO THE IMPERFECTIONS AND GO ON WITH YOUR LIFE. WHILE DRIVING HOME FROM WORK THE FRONT LEFT HUB ASSEMBLY WITH WHEEL FELL OFF THE AXILE. SUZUKI SAYS THIS IS NOT A COVERED REPAIR BECAUSE WE HAVE MORE THEN 36000 MILES ON THE CAR. WE FEEL THIS IS TRULY A SAFETY HAZARD AND SHOULD BE COVERED AND NOTED SINCE IT COULD CAUSE CASULTIES IF YOU WERE TRAVELING AT HIGHER SPEEDS. THANK YOU FOR YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562513March 22, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED MANUFACTURER SAFETY RECALL NOTICE REGARDING FUEL PRESSURE REGULATOR WHICH CAUSES FUEL SYSTEM PRESSURE TO INCREASE AT THE TIME OF ENGINE START UP, RESULTING IN FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION UNDER EXTREMELY COLD AMBIENT TEMPERATURE CONDITIONS, FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. WHEN CONSUMER CALLED SEVERAL TIMES FOR AN APPOINTMENT, DEALER INFORMED CONSUMER THAT THEY COULD NOT REPLACE THE DEFECTED PART BECAUSE THE COMPANY WOULD NOT SEND THE PART TO FIX THE RECALL. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003292January 31, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NHTSA RECALL 01V146000/ MANUFACTURER'S RECALL X4. GOT RECALL NOTICE, AND TOOK VEHICLE TO DEALER TO BE REPAIRED. DEALER DIDN'T HAVE PARTS. CALLED DEALER ABOUT PARTS, AND DEALER NO LONGER DID RECALLS ON SUZUKI. DEALER DID NOT WARN CONSUMER THAT THEY WERE NOT HANDLING RECALL ANYMORE AFTER 3 MONTHS. HAD TO CONTACT ANOTHER DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757338January 25, 2002
CHILD SEAT
DEALER REFUSE TO INSTALL REAR CHILD SEAT ANCHOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755427December 8, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
GAS FUMES COMING FROM UNDER HOOD THREW AIR VENTS,THE SMELL OF RAW GAS IS VERY OVERWHELMING.VEHICLE HAS BEEN LOOKED AT BY FARRISH AUTOMOTIVE,THE DEALER CLAIMS IT IS ONLY THE FUMES FROM THE FUEL INJECTOR.IT HAS MADE MYSELF AND PASSENGERS NAUSIATED AND ALMOST FAINT THIS CANNOT BE A NORMAL WAY FOR A FUEL INJECTOR. SINCERELY [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899741November 30, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
01 V 146 000/FUEL PIPE FUEL HOSE: UNABLE TO GET DEALER; ARMORY; ALBANY, NY; PHONE# 518/482-3615 TO HONOR MANUFACTURER'S RECALL BECAUSE PARTS WERE NOT AVAILABLE. *AK AFTER DRIVING 30 MILES TO RECALL REPAIR APPOINTMENT, DEALERSHIP INFORMED CONSUMER THAT PARTS STILL WERE NOT AVAILABLE, DEALERSHIP PUT CONSUMER ON CALL LIST, CONSUMER CALLED DEALER AND WAS TOLD 25 UNITS HAD ALREADY COME IN BUT WERE GONE AGAIN, STILL WAITING TO HEAR FROM DEALERSHIP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899629November 29, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN TEMPERATURE IS COLD FUEL CAN FREEZE, RESULTING IN FAILURE OF FUEL HOSE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. THERE WAS A MANUFACTURER'S RECALL , BUT THEY DID NOT HAVE THE PARTS FOR REPAIRS. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755009November 28, 2001
TIRES:TREAD/BELT
THE VEHICLE WAS PURCHASED FROM FARRISH AUTOMOTIVE. HOWEVER, CUSTOMER SERVICE IN SERVICE DEPT. WAS SO POOR THAT I STARTED TAKING IT TO WOODBRIDGE-SUZUKI. NOT LONG AFTER PURCHASING VEHICLE, I NOTICED THAT TIRES DID NOT HAVE MUCH TREAD.I'VE HAD ALL REQUIRED SERVICES SINCE OWNING VEHICLE: TIRES ROTATED, OIL CHANGE, RECOMMENDED MAINTENANCE AT DEALER. DURING EARLIER VISITS, I EXPRESSED CONCERNS TO DEALER BECAUSE THE TIRES DIDN'T HAVE MUCH TREAD, AND THEY SAID THE TIRES WERE FINE. THE DEALER WHICH I PURCHASED VEHICLE FROM SAID THE VEHICLE WAS A DEMO, IT HAD 7,000 MI. ON IT WHEN I PURCHASED. I'VE ONLY PUT 16,000 MILES ON IT. THE DEALER SAID THE TIRES ARE NOT COVERED UNDER WARRANTY. HOWEVER, SERVICE MANAGER AT DEALERSHIP SAID HE WOULD TAKE IT TO TIRE COMPANY TO SEE IF THEY WOULD PRORATE. HE TOOK VEHICLE TO NTB, I DON'T UNDERSTAND WHY HE DIDN'T TAKE IT TO FIRESTONE. HE CLAIMS FIRESTONE HAS NOTHING TO DO WITH BRIDGESTONE. I'M BASICALLY GETTING THE RUN AROUND. I NEED DIRECTION ON WHAT STEPS TO TAKE NEXT. I THOUGHT THAT NTSA WOULD BE A GOOD STARTING POINT. IT'S NOT RIGHT THAT I HAVE TO PAY OUT OF MY POCKET FOR A PROBLEM THAT'S NOT MY FAULT. THANKS FOR YOUR TIME IN ADVANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899277November 19, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND REAR END LOCKED UP. VEHICLE STARTED TO SPINNING AND ENDED UP IN THE GRASS AREA. THEN, VEHICLE STARTED ROLLING DOWN HIGHWAY FOUR TIMES, AND CONSUMER'S HUSBAND WAS EJECTED FROM VEHICLE BECAUSE SEAT BELT DIDN'T HOLD. ALSO, AIRBAGS DIDN'T DEPLOY. DEALERSHIP WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899143November 15, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED NOTIFICATION THAT HIS VEHICLE WAS AFFECTED BY RECALL 01V146000, DEALERSHIP HAS BEEN UNABLE TO OBTAIN COMPONENTS TO CORRECT THE DEFECT FROM MANUFACTURER. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898855November 7, 2001
AIR BAGS
AIR BAG LIGHT STAYS ILLUMINATED WHILE DRIVING. DEALER HAS BEEN NOTIFIED, AND HAS INFORMED CONSUMER THAT PARTS WERE ON BACK ORDER, PARTS HAVE BEEN BACK ORDERED FOR THREE MONTHS. PLEASE PROVIDE ADDITIONAL INOFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898834November 6, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
RECALL 01 F 011 000/FUEL PIPE: DEALER , WEST VALLEY CITY SUZUKI MOTORS; WEST VALLEY CITY, UT; PHONE# 801/967-9696 UNABLE TO HONOR RECALL BECAUSE PARTS WERE UNAVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897807October 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WERE WARPED DUE TO OVERHEATING. HAD TO RESURFACE ROTORS EVERY FEW THOUSAND MILES, DEALERSHIP WAS AWARE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897549October 10, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
CONSUMER RECEIVED NHTSA RECALL NOTICE 01V146000/MANUFACTURER'S RECALL X4 IN JUNE AND HAS CALLED DEALER WEEKLY ABOUT PARTS. DEALER STATED NO PARTS HAVE COME IN. DEALER ADVISED CONSUMER TO CALL TWICE WEEKLY ABOUT PARTS. DIDN'T KNOW WHEN PARTS WILL BE IN. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897484October 9, 2001
SUSPENSION:FRONT
FRONT END OF VEHICLE VIOLENTLY SHAKES WHEN VEHICLE IS DRIVEN OVER 45 MPH. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM, BUT REFUSES TO REPAIR VEHICLE. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753037October 9, 2001
TIRES
ALL 4 TIRES ARE CUPPED, TIRES HAVE BEEN ROTATED SEVERAL TIMES PRIOR TO MY PURCHASE AS PER BRIDGESTONE DEALER, SUSUKI DEALER SAYS THIS IS NORMAL FOR THE VEHICLE AND THEY (BRIDGESTONE AND SUSUKI KNOW OF IT). SEVERAL NEIGHBORS HAVE THE SAME VEHICLE, DIFFERENT YEAR ,1999 AND 2001 AND DONOT HAVE THIS PROBLEM. (TIRESIZE: 235/60R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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