Suzuki Forenza Complaints (2005)

156 consumer complaints on file.

#10186720April 2, 2007
AIR BAGS
WE'VE TAKEN OUR CAR IN AT LEAST 3 TIMES BEGINNING IN FEB 2006 BECAUSE THE AIR BAG LIGHT STAYS ON. WHEN WE TAKE IT IN, THE RESET SOMETHING AND THE LIGHT GOES OFF FOR A COUPLE MONTHS THEN COMES BACK ON. NOW WE'RE OUT OF WARRANTY AND THEY WANT TO CHARGE US TO FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184870March 12, 2007
ELECTRICAL SYSTEM:WIRING
LOW BEAM HEADLIGHTS WENT OUT. ONLY HIGH BEAMS WORK. ALL FUSES GOOD, REPLACED BULBS, STILL GOOD AND TO THIS DAY STILL UNFIXED. NO SERVICE DEPARTMENT IN JONESBORO ARKANSAS TO TEST ELECTRICAL SYSTEM TO FIND OUT WHY LOW BEAM HEADLIGHTS DO NOT OPERATE. NO RUNNING DAY LIGHTS EITHER. DAY LIGHT SWITCH SAYS ON BUT IS NOT ON. CONTINUING PROBLEM AND DO NOT DRIVE CAR AT NIGHT. *JB EMAIL INTERVIEW UPDATE (MAY 7, 2007):THE DEALER HAD TO TAKE THE DASHBOARD APART AND GET TO THE WIRING BEHIND THE FIREWALL. (THE AREA BEHIND THE GAUGES). THE LOW BEAM WIRING WAS BURNT AS WAS THE PLASTIC HARNESS SUZUKI USED TO KEEP THE WIRES TOGETHER. THE WIRING FOR THE LOW BEAM LIGHTS WAS CUT AND REATTACHED OUTSIDE THE HARNESS. THE MECHANIC HAD TO CALL SUZUKI TECHNICAL SERVICE TO DISCOVER THIS, AS THE DEALER ORDERED A LIGHT SWITCH ASSEMBLY FOR MY CAR. IT WAS REPLACED BUT STILL NO LIGHTS SO THAT WAS NOT THE PROBLEM. THE MECHANIC ALSO STATED SUZUKI KNOWS OF THIS BUT BECAUSE NO DAMAGE HAS BEEN REPORTED THEY DID NOT ISSUE A RECALL OF HARNESS. MY HARNESS WOULD OF CAUGHT THE CAR ON FIRE BECAUSE IT WAS BURNT AND MELTED. THE DEALER WAS VERY HELPFUL BUT DID NOT STATE ON INVOICE THE AREA THEY REALLY FIXED AND CHARGED SUZUKI WITH THE LIGHT ASSEMBLY FIXTURE ONLY. THE LIGHTS WORK FINE NOW BUT I WANDER IF THE OTHER WIRES ATTACHED TO THIS AREA WILL DO THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181742February 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISION COMPUTER FAIL TO WORK PROPERLY AT A MOUTAIN. CARS TEMP. WENT HIGH. VEHICLE WAS STUCK IN 4 GEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180894January 27, 2007
ENGINE AND ENGINE COOLING, STEERING:RACK AND PINION, ELECTRICAL SYSTEM:WIRING
THIS IS A ROUGH DRAFT OF THE LETTER I WILL BE SENDING TO SUZUKI: I BOUGHT MY SUZUKI FORENZA IN FEBRUARY OF 2005. I HAVE TAKEN MY CAR THREE TIMES TO SUZUKI OF WEST BROWARD FOR AN OIL LEAK. THE FIRST TIME THEY TOLD ME THAT I HAD AN AFTERMARKET OIL FILTER (FROM MEINEKE). I HAD MY DOUBTS THAT THIS WAS THE PROBLEM. I AUTHORIZED THAT THEY CHANGE THE OIL FILTER. WHEN I BROUGHT MY CAR HOME IT WAS STILL LEAKING. I WAS CHARGED $28.04 FOR THE SERVICE THAT DIDN'T SOLVE THE PROBLEM. I BROUGHT THE CAR BACK AND IT WAS DIAGNOSED AS HAVING A POROUS OIL PAN. I WAS NOT REFUNDED (NOR OFFERED TO BE REFUNDED) MY $28.04 FOR THE OIL CHANGE AND FILTER CHANGE. THE PARTS WERE NOT IN STOCK AND I WAS TOLD THAT THEY WOULD ARRIVE THE SAME WEEK. THEY ARRIVED THE FOLLOWING TUESDAY AFTERNOON. THE OIL PAN WAS REPLACED. THE CAR WAS STILL LEAKING OIL. I TOOK IT A THIRD TIME AND THEY COULD NOT DETERMINE THE CAUSE. THEY SAID THERE WAS A RECALL ON THE VEHICLE. BESIDES THE OIL LEAK, THE POWER STEERING HAS BEEN MAKING A HUMMING SOUND WHEN I WOULD TURN THE STEERING WHEEL. THIS PROBLEM I TOOK TO BILL SEIDLES SUZUKI IN MIAMI. I WAS TOLD THAT THE RACK AND PINION WAS DIRTY. THIS SEEMED TO WORK FOR SOME TIME BUT NOW THERE IS STILL A LOWER HUM. BEFORE THESE TWO SETBACKS, THERE WERE MINOR PROBLEMS THAT AROSE AFTER THE 36,000 MILE BUMPER-TO-BUMPER WARRANTY WAS EXPIRED. A BULB WENT OUT IN THE DASH AND THE FOG-LIGHT BULBS WOULD CONTINUOUSLY BURN OUT. I BELIEVE THIS IS A GROUNDING PROBLEM IN THE CAR THAT PRODUCES INTERFERENCE ON THE RADIO DIRECTLY RELATED TO MY ACCELERATION OF THE CAR. AFTER THE FIRST YEAR OF OWNING THIS CAR, IT HAS BEEN PROBLEM AFTER PROBLEM. I HAVE NOTICED THAT THE SERVICE CENTERS FOR SUZUKI IN SOUTH FLORIDA ARE OF THE POOREST QUALITY. THERE IS NO ATTENTION AND IT SEEMS THAT PARTS ARE NEVER AVAILABLE AT THE FACILITIES FOR REPAIRS. I AM EXTREMELY DISAPPOINTED WITH THE PERFORMANCE OF SUZUKI AND THE CUSTOMER SERVICE OF THE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173579November 15, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE REAR BRAKES. ON 11/15/06, THE SERVICE DEALER WAS CONTACTED, WHO DETERMINED THAT THE VEHICLE NEEDED TO BE BROUGHT IN FOR INSPECTION. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THE BRAKES WERE WORN DOWN BY THE CONTACT. THE CONTACT EXPRESSED THAT EVEN IF THE PADS WERE WORN DOWN, THE DEALER NEEDED TO CHECK TO SEE IF THE MANUFACTURER OF THE PADS WAS PRODUCING DEFECTIVE BRAKE PADS. THE VEHICLE ONLY HAD 14000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171225October 18, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO PERFORMED DIAGNOSTIC TESTING WHICH WAS CONNECTED TO A SCANNER TO RETRIEVE CODES; B1382, PASS SIDE INJ. AND RESET TO 0 HIGH. THERE WERE UNKNOWN REPAIRS PERFORMED AT THE DEALER HOWEVER, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE SHOULD BE TAKEN TO ANOTHER SERVICE DEALERSHIP. THE SECOND DEALER DETERMINED THAT THE DRIVER SIDE AND PASSENGER SIDE RESISTANCE WAS TOO HIGH. THE TERMINALS WERE CLEANED AND THE CABLE TIES UNDER THE SEATS WERE REMOVED. AFTER THE SECOND REPAIR, THE PROBLEM PERSISTED. WHEN THE MANUFACTURER WAS CALLED, THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO ANOTHER SERVICE DEALER. THE THIRD DEALER IMPLEMENTED A TEMPORARY REPAIR REMEDY, WHICH WAS UNKNOWN. AFTER THE THIRD REPAIR, THE AIR BAG REMAINED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171070October 17, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHEN THE KEY WAS TURNED IN THE IGNITION, THERE WAS NO ENGINE RESPONSE. THE PROBLEM HAD OCCURRED 3 TIMES. THE VEHICLE WAS NOT TOWED TO THE SERVICE DEALER TWICE FOR SERVICE. ON THE FIRST VISIT, THE ONBOARD COMPUTER WAS RESET. ON THE SECOND VISIT, THE VEHICLE WAS STARTED ON THE FIRST ATTEMPT, SO NOTHING WAS DONE, AS THE PROBLEM COULD NOT BE RECREATED. THE MANUFACTURER WAS NOTIFIED. THE MODEL OF THE VEHICLE WAS A FORENZA. UPDATED 11/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168556September 18, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I TRIED TO RENEW MY TAGS BUT WAS DENIED PENDING VERIFICATION OF COMPLETION OF MANUFACTURERS RECALL. I BOUGHT THIS CAR NEW FROM A DEALER 09/05. I CALLED SUZUKI WITH THE VIN. THEY HAD ALL THE CORRECT INFORMATION ON RECORD BUT I WAS NEVER NOTIFIED OF THIS RECALL WHICH EFFECTS THE SMOG SYSTEM OF MY CAR. THEY TOLD ME ON THE PHONE THERE IS AN "OPEN RECALL" ON MY 2005 SUZUKI FORENZA, RECALL #DG. IT INVOLVES THE FUEL VAPOR VALVES, SO OBVIOUSLY CALIFORNIA WON'T ISSUE ME TAGS UNTIL IT IS FIXED. YOU DON'T EVEN LIST THIS RECALL ON YOUR SITE AND YOU ARE THE REPRESENTATIVES OF THE US GOVERNMENT! WHY DO YOU NOT LIST IT? SUZUKI TOLD ME TO CHECK YOUR SITE TO CONFIRM THE RECALL. I CAN'T TRUST EITHER SUZUKI OR THE NHTSA? PLEASE RESEARCH THIS AND UPDATE YOUR SITE TODAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168136September 13, 2006
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED THE FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY FOR BOTH FRONT SEATS WHEN INVOLVED IN A COLLISION. WHILE THE VEHICLE WAS TRAVELING 10 MPH, IT WAS STRUCK ON THE FRONT LEFT SIDE. THE ROAD CONDITIONS WERE CLEAR AND DRY. THERE WERE TWO PERSONS INJURED. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, CHEST AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, KNEE AND STOMACH INJURIES. BOTH WORE SEAT BELTS AND WERE TAKEN TO THE HOSPITAL. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO AN IMPOUND AND PICTURES WERE TAKEN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10167380September 5, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
SUZUKI AUTOMOTIVE OF CERRITOS AND SANTA ANA HAVE FAILED TO TIMELY REPAIR AND/OR INSTALL DAMAGED/DEFECTIVE PARTS ON MY 2005 FORENZA. DEFECTIVE/DAMAGED PARTS INCLUDE INTERIOR DOOR HANDLES, AIR BAG HARNESS/WIRING, AC KNOBS, STEREO BUTTONS ATTACHED TO STEERING WHEEL. FURTHER, SUZUKI HAS FAILED TO PROPERLY CORRESPOND WITH ME CONCERNING THESE ISSUES. MOST CONTACTS WERE INITIATED BY ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167989August 25, 2006
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
2005 SUZUKI FORENZA STALLED WITHOUT WARNING. CONSUMER WOULD LIKE IT REPLACED UNDER LEMON LAW. *KB THE CONSUMER STATED THE VEHICLE WOULD SHIFT BACK AND FOURTH WHILE DRIVING. THE DEALER FOUND INTERNAL TRANSMISSION FAILURE. WHILE DRIVING, THE ENGINE WOULD LOOSE POWER. THE DEALER FOUND THE BRAKE LIGHT STICKING FROM THE SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166461August 24, 2006
ENGINE AND ENGINE COOLING
WHILE DRIVING THE CAR I NOTICED THE CAR STARTED MAKING A LOUD NOISE. I ASKED THE OPINION OF A MECHANIC WHO STATED THAT THE NOISE WAS COMING FROM THE MOTOR, AND HE WAS MORE LIKELY SURE THAT IT WAS SOMETHING CALLED "LIFTER." THE NEXT DAY I TOOK THE CAR TO THE CAR DEALER AND LEFT THE CAR THERE SO THEY CAN FIND THE PROBLEM. A WHOLE WEEK PASSED BY AND THEY STILL DIDN'T KNOW WHAT WAS WRONG WITH THE CAR. WHEN I FINALLY GOT IN TOUCH WITH THE PARTS DEPARTMENT THEY STATED THAT THEY NEEDED TO BRING A TECHNICIAN TO DIAGNOSE THE PROBLEM. FINALLY AFTER 3 DAYS I STILL DIDN'T RECEIVE A CALL TO INFORM ME WHAT WAS GOING ON I CALLED MYSELF. I CALLED THE SERVICE MANAGER AND HE STATED THAT THE CAR NEEDED A CERTAIN LIQUID TO CLEAN THE MOTOR. ANOTHER WEEK PASSED BY AND I STILL HADN'T RECEIVED A CALL FROM THEM. SO ONCE AGAIN I CALLED THEM, THIS TIME HE STATED THAT THE CAR NEEDED A MOTOR DUE TO LACK OF MAINTENANCE IN OTHER WORDS NO OIL CHANGES. I BROUGHT OUT TO HIS ATTENTION THAT ON MY WINDSHIELD THERE WAS THE STICKER SHOWING THE LAST TIME I CHANGED THE OIL AND WHEN WAS THE NEXT TIME IT NEEDED A OIL CHANGE. I ALSO STATED THAT IN THE LOCKED COMPARTMENT HE SHOULD FIND RECEIPTS OF PAST OIL CHANGES. HE STATED THAT THE MOTOR EXPENSE HAS TO COME OUT OF MY POCKET EVEN THOUGH THE CAR IS UNDER WARRANTY. AT THIS POINT I DON'T KNOW WHAT TO DO, I AM MISSING HOURS OF WORK DUE TO NO TRANSPORTATION, I HAVE TO WALK AND CATCH THE BUS WHEN I HAVE NO NEED BEING THAT MY CAR IS UNDER WARRANTY AND THE PROBLEM IT HAS SHOULD BE COVERED. I FEEL I AM NOT TREATED FAIR. I HAVE HEARD ABOUT MANY SIMILAR PROBLEMS REGARDING THIS VEHICLE FROM OTHER CUSTOMERS. THEY TOO HAVE BEEN LIED TO AND NOT HELPED WHAT SO EVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165398August 14, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
DT*: THE CONTACT STATED THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WHILE THE VEHICLE WAS TURNED OFF, AND THE KEY WAS OUT OF THE IGNITION. THERE WAS NO DEPRESSION OF THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163821July 28, 2006
TIRES:SIDEWALL
DT*: THE CONTACT STATED, WHILE PULLING OFF THE ROAD TO PARK, THE VEHICLE DRIFTED UP TO THE CURB AT 1 MPH. OR LESS. WHEN THE FRONT LEFT TIRE MADE CONTACT WITH THE CURB, THE SIDEWALL OF THE TIRE BLEW OUT. THE SERVICE DEALER REFERRED THE CONTACT TO THE VEHICLE MANUFACTURER, WHO REFERRED THE CONTACT TO THE TIRE MANUFACTURER, STATING IT WAS A WARRANTY ISSUE. THE CONTACT IS WAITING TO HEAR BACK FROM THE TIRE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163604July 27, 2006
STEERING:COLUMN
THE CLOCK SPRING IN THE STEERING COLUMN OF MY VEHICLE MAKES A TERRIBLE SOUND WHEN IT IS TURNED AT LOW SPEEDS. I BROUGHT IT IN FOR REPAIR UNDER THE WARRANTY AND SUZUKI REPLACED IT. THE REPLACED PART CONTINUED TO MAKE THE SAME SOUND SO I BROUGHT IT IN AGAIN. THE DEALERSHIP STATED THAT SUZUKI WOULD NOT AUTHORIZE A NEW PART, ONLY THAT THEY NEEDED TO "LUBE THE HELL OUT OF IT." THE LUBING HAS NOT FIXED THE PROBLEM. THIS IS AN ISSUE THAT SUZUKI WILL NOT, OR CANNOT FIX. IT IS A SUB-PAR PRODUCT THAT NEEDS A REPAIR, NOT A BAND-AIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163283July 24, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE PROBLEM IS DUE TO WIRE MOVEMENT EACH TIME THE DRIVER SEAT IS ADJUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161330July 3, 2006
AIR BAGS
DT*: THE CONTACT STATED THAT THE AIRBAG LIGHT WAS ILLUMINATED. THE DEALER DETERMINED THAT THE AIRBAG WILL NOT DEPLOY, HOWEVER THEY ARE NOT ABLE TO REPAIR THE AIRBAG PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159710June 13, 2006
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, WHEELS
1. I PURCHASED A 2005 SUZUKI FORENZA ON MAY 18, 2005. FROM THE FIRST MONTH OF OWNING THE CAR THE PASSENGER BACK WHEEL HAD BEEN TREMBLING. I PAID OVER $600 REPLACING TIRES AND NAPLETON SUZUKI COULD NEVER FIND WHAT WAS WRONG. 2. ON MAY 5, 2006, I WAS DRIVING MY CAR AND THE PASSENGER BACK WHEEL BROKE, AND THE STRUT, AXEL, AND BARRING BROKE. I HAD TO PAY $1033.00 OUT OF POCKET EXPENSES BECAUSE SUZUKI WOULD NOT COVER WHAT HAPPENED UNDER MY WARRANTY THAT I PAID $2500 WHEN PURCHASING THE CAR. MY CAR WAS IN NO ACCIDENT AND SUZUKI WOULD NOT HEAR ME OUT. 3. NOTHING HAS BEEN DONE TO FIX MY PROBLEM, SUZUKI SENT ME QUESTIONNAIRE TO COMPLETE AND THAT WAS IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159596June 12, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT REMAINS ILLUMINATED. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP THREE TIMES. TODAY WILL BE THE FOURTH TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP. EVERY TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP, THE LIGHT IS RESET, BUT THE LIGHT CONTINUES TO ILLUMINATE. THE CONTACT IS CONCERNED THE AIR BAGS ARE NOT WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156801May 4, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT A SUZUKI FORENZA 2005 FOR MY MOTHER LAST AUGUST. SHE DROVE THIS CAR FOR 5 MONTHS AND SHE DIDN'T HAVE A SINGLE PROBLEM. IN JANUARY SHE WAS APPROACHING A RED LIGHT AT THE INTERSECTION AND HER CAR WOULD NOT STOP. SHE DROVE THROUGH THE RED LIGHT BUT IT WAS EARLY IN THE MORNING AND THERE WERE NO OTHER CARS ON THE ROAD. SLOWLY HER CAR STOPPED. 2 WEEKS PASSED AND SHE HAD THE SAME PROBLEM. ABOUT A MONTH PASSED, SHE WAS APPROACHING THE RED LIGHT AND HER CAR WOULD NOT STOP. SHE CALLED ME. SHE WAS CRYING AND SHE TOLD ME SHE WAS AFRAID TO DRIVE THIS CAR. I CALLED GOOD YEAR IN CT AND ASKED THEM TO CHECK THE BRAKES. AT THE GOOD YEAR THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. ON APRIL 1, SHE WAS DRIVING TO HER SCHOOL AND HER CAR WOULD NOT STOP AGAIN. WE TOOK CAR TO SUZUKI GARAGE IN NORWICH, CT. I SPOKE WITH THEIR REPRESENTATIVE ALMOST EVERY DAY FOR A WEEK. THEY TOLD ME THAT THEY TOOK A CAR FOR A TEST DRIVE SEVERAL TIMES AND BRAKES WORKED NORMALLY. THEY TOLD ME THAT THE NEXT TIME SHE IS GOING TO HAVE THIS PROBLEM BRING THIS CAR TO THEM. I CALLED THEIR CORPORATE NUMBER. I SPOKE WITH THE REPRESENTATIVE FIRST AND THEN I SPOKE WITH THEIR SUPERVISOR MARY SMITH. SHE TOLD ME IF THE SUZUKI MECHANIC CLEARED A VEHICLE THEN THERE IS NOTHING THEY CAN DO. MY MOTHER PICKED HER VEHICLE ON APRIL 8. ON APRIL 13, I MY MOTHER CALLED. SHE HAD AN ACCIDENT. I SPOKE TO TALK TO THE POLICE OFFICER. I WAS TRYING TO TELL POLICE OFFICER THAT THIS CAR HAS PROBLEM WITH THE BRAKES. HE TOLD ME THAT HE SAW A RECEIPT FROM SUZUKI THAT THE BRAKES WORKED GREAT. I TOLD HIM THAT THIS INCIDENT HAPPENED 5 TIMES IN 2.5 MONTHS. THIS CAR IS ONLY 8 MONTHS OLD AND MY MOTHER IS AFRAID TO DRIVE IT. I FEEL THAT SUZUKI FAILED TO HELP ME. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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