Subaru XV CrossTrek Complaints (2013)

98 consumer complaints on file.

#11243427August 12, 2019
ENGINE, UNKNOWN OR OTHER
MY SUBARU DEALER COMPLETED 2 RECALL ITEMS ON 7/24/2019 - 8/1/2019 ON MY 2013 SUBARU CROSSTREK.THE ENGINE VALVE SPRINGS AND BREAK LIGHT SWITCH. AFTER WORK WAS COMPLETED, ON 8/1/2019 I HAD MY BUMPER REPLACED FROM A REAR-END ACCIDENT I EXPERIENCED ON 7/16 (POSSIBLE BREAK LIGHT SWITCH MALFUNCTION-- IT WAS THE THIRD TIME I HAVE BEEN REAR-ENDED IN THIS CAR SINCE PURCHASE). 8/7/2019 I PICKED UP MY CAR FROM THE AUTOBODY SHOP AND DROVE 2 MI. HOME AND PARKED WITH NO ISSUE. 8/8/2019 I DROVE 35 MI. ONE WAY TO WORK WITHOUT INCIDENT... **RETURNING HOME, I DROVE ROUGHLY 25-MILES AT HIGHWAY SPEEDS OF 45-70MPH, AND 5-MILES IN LIGHT, STOP-AND-GO TRAFFIC. 30-MILES INTO MY TRIP AT AROUND 5-15MPH MY CAR BEGAN TO SHAKE AND VIBRATE, I CONTINUED TO DRIVE, TRAVELING SLOWLY, TRYING TO DISCERN IF THE SHAKING WAS COMING FROM MY CAR OR FROM ONE OF MY TIRES. ALL OF A SUDDEN ALL OF MY ERROR LIGHTS ILLUMINATED ON MY DASHBOARD AND MY ENGINE LOST POWER AND STALLED OUT IN THE MIDDLE OF THE HIGHWAY (THE LIGHTS AND STEREO WERE STILL ON). WITH NO OTHER OPTIONS, I TURNED OFF THE IGNITION AND WAS ABLE TO RESTART THE ENGINE SO I COULD PULL OFF TO THE SIDE OF THE HIGHWAY. UPON DRIVING, MY CAR CONTINUED TO SHUDDER AND VERY LITTLE POWER TO ACCELERATE. IT STALLED AGAIN WITH 30 SEC. OF DRIVING. I WAS ALONE AND SCARED AND DIDN'T WANT TO SIT ON THE HIGHWAY, SO I RESTARTED MY ENGINE AND DROVE THE SHOULDER TO TRY TO REACH THE DEALERSHIP (.5 MI. AWAY) MY CAR CONTINUED TO SHAKE, HAVE NO POWER AND STALLED ANOTHER THREE TIMES AS DROVE TO REACH IT. THE DEALERSHIP DID A DIAGNOSTIC BLAMED THE "ENGINE STALL-OUT" I EXPERIENCED ON MY BUMPER REPLACEMENT, AND GAVE ME AN ESTIMATE OF $889.00 TO FIX, WHICH IS [XXX]! THIS ENGINE STALL FROM THE RECALL REPAIR PUT ME IN EXTREME DANGER, I WAS ALONE AND TERRIFIED WHEN IT HAPPENED ON THE HIGHWAY, AND NOW I AM BEING RIPPED OFF BY THE COMPANY IN CHARGE OF FIXING IT. ITS NOT RIGHT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242865August 9, 2019
POWER TRAIN
THE KEY GETS STUCK WHEN YOU TURN OFF THE CAR. YOU HAVE TO TURN IT ON AND PUT IT IN GEAR AND TRY AGAIN. SONETIMES IT TAKES ONE TRY AND SOMETIMES UP TO 20. PLEASE HELP. WE CANT LEAVE IT IN THE CAR BECAUSE THE BATTERY WILL DRAIN. IS THERE A RECALL COMING FOR THIS? THE TECHNICIAN SAID THEY SEE THIS A LOT BUT OURS IS THE WORST THEY'VE SEEN. ITS BEEN HAPPENING FOR ABOUT A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230382July 9, 2019
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V149000 (EXTERIOR LIGHTING) AND 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IRA SUBARU (97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208427May 18, 2019
ENGINE, POWER TRAIN
TOOK MY VEHICLE IN FOR A RECALL SERVICE FOR THE ENGINE VALVE SPRING. AFTER THE SERVICE WAS COMPLETED AND WITH A LITTLE OVER A HUNDRED MILES DRIVEN SINCE THE SERVICE, MY ENGINE STOPPED WHILE AT A RED. AFTER RESTARTING THE CAR, MY ENGINE LIGHT HAS COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190938March 22, 2019
ENGINE
I HAVE CONTACTED ALL OF THE LOCAL DEALERS TO SCHEDULE A RECALL REPAIR ON MY ENGINE VALVE SPRINGS. THEY ALL PUT ME ON A WAITING LIST. THIS OCCURRED 2 MONTHS AGO AND I STILL HAVE NOT HEARD FROM ANY OF THE DEALERS. I BELIEVE THE DEALERSHIPS HAVE NOT ACTED PROPERLY TO REMEDY THE ISSUE IN A TIMELY MANNER, WHICH IS A REAL SAFETY CONCERN FOR ME AS I DRIVE THE VEHICLE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187402March 17, 2019
UNKNOWN OR OTHER
THIS CAR HAS HAD ISSUES SINCE THE 1ST WEEK, RECALLS, BROKEN PARTS, WARNING LIGHTS ON AND BAD ELECTRICAL SYSTEM. THERE ARE 2 CURRENT RECALLS ON THIS VEHICLE, 1 OF WHICH SUBARU DOESN'T HAVE A FIX FOR. I TRIED TO BE NICE, BUT THEY SAID IT WILL TAKE 2-3 MONTHS TO FIX THE VALVE SPRINGS BECAUSE THEY ARE BEHIND. THEY OFFERED A ENTERPRISE RENTAL CAR WHICH IS KIND, BUT THE DRIVER OF THIS CAR IS 21 AND CAN'T USE THE RENTAL. THEY SAID THAT IS MY PROBLEM. LET ME GET THIS STRAIGHT, I BOUGHT A CAR IN GOOD FAITH, PAID THE BANK AND GOT THE CAR SERVICED AS SUGGESTED AND NOW THIS IS MY PROBLEM. THIS IS WRONG ON SO MANY LEVELS. I ASKED FOR A LOANER THAT MY 21 YEAR OLD DAUGHTER CAN DRIVE AND THEY SAID THEY HAVE NONE. THEY SAID THEY ARE 50-60 CARS BEHIND IN THE CUE FOR THIS RECALL. IT'S A HUGE PROJECT AND VERY FEW MECHANICS CAN DO IT. SO I AM FACED WITH THE DILEMMA OF HAVING MY DAUGHTER DRIVE THIS RECALLED DANGEROUS VEHICLE FOR THE NEXT FEW MONTHS UNTIL SUBARU GETS THEIR ACT TOGETHER, OR HAVE HER DRIVE RENTAL ILLEGALLY, OR SELL IT. SUBARU HAS OFFERED $1000 OFF A NEW CROSSTREK IF WE TRADE THIS IN. $1000 IS A JOKE IN MY OPINION. THIS FEELS LIKE A SCAM. PLEASE LMK IF I HAVE ANY COURSE OF ACTION OTHER THAN THE TERRIBLE OPTIONS I CURRENTLY FACE. THANKS, RANDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180298February 15, 2019
ENGINE
SUBARU SENT OUT A RECALL FOR MY VEHICLE RECALL # WTY-84 IN THE LETTER THEY STATE THAT THE ENGINE MAY STALL WHILE DRIVING AND CAUSING AN INCREASED RISK OF A CRASH. WHEN I CALLED THE LOCAL DEALERSHIP THEY TOLD ME THE FIRST APPOINTMENT THEY HAVE TO RESOLVE THIS WAS ON FEB 12, 2020. FINDING THIS COMPLETELY UNSATISFACTORY FOR A COMPANY TO EXPECT ITS CUSTOMERS TO DRIVE A CAR THEY ARE TELLING US IS A DEATH TRAP. I CALLED MAIL OFFICE SUBARU TO ASK WHAT THE SITUATION WAS. THEY CLAIMED THAT ANOTHER DEALER IN MY AREA WAS ABLE TO SCHEDULE FOR THIS MARCH/APRIL THEY ALSO STATED THAT I WOULD BE ABLE TO RENT A VEHICLE FREE OF CHARGE UNTIL MY CAR WAS REPAIRED IF I WAS NOT FEELING GOOD ABOUT DRIVING IT. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT WAS NOT THE CASE - THEY HAVE 100 PEOPLE ON THEIR WAITING LIST AND NO PARTS ARE EVEN AVAILABLE LET FROM SUBARU TO START FIXING ANY CARS - AND THEY DO NOT HAVE A PROGRAM TO GIVE ANY ONE RENTAL CARS WHILE WE WAIT. EVEN IF I NOW WANTED TO TRADE MY CAR I COULD NOT AS NO OTHER COMPANY IS TO BUY A CAR FROM ME THAT HAS A RECALL ON IT THAT CANNOT BE FIXED FOR A YEAR AND IS A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171784January 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE) WAS RECEIVED IN DECEMBER OF 2018. AN UNKNOWN DEALER WAS CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170399January 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD SUBARU (652 EAST ST, PITTSFIELD, MA 01201, (413) 442-1584) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169909January 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENINSULA SUBARU (3888 WA-16, BREMERTON, WA 98312, (360) 479-4320) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169939January 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAN PERKINS SUBARU (1 BOSTON POST RD, MILFORD, CT 06460, (203) 882-5686) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153085November 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBURBAN SUBARU (14 HARTFORD TURNPIKE, VERNON, CONNECTICUT 06066, (860) 406-7281) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED RECALL PARTS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141717October 21, 2018
POWER TRAIN
65000 MILES JUST OVER THE WARRANTY I HAD TO REPLACE BOTH 2 AXELS AND 2 CV JOINTS AND $4000 LATER I AM TOLD WE HAVE TO NOW REPLACE THE TRANSMISSION BECAUSE IT STALLED OUT SLIPPED WHILE I WAS TRYING TO TURN ONTO A BUSY ROAD WITH MY CHILDREN IN THE CAR. I BOUGHT THIS CAR USED AT 46000 MILES FOR 17200 IN JULY 2017. I DIDN'T THINK THESE TYPES OF PROBLEMS EXISTED IN LOW MILEAGE CARS. I'VE OWNED A VOLVO I DROVE FOR 164,000 MILES NEVER HAD TO REPLACE AN AXEL OR TRANSMISSION, MY HONDA CR-V I DROVE FOR OVER 100,000 MILES WITH NO ISSUES AT ALL. I WANTED A SUBARU BECAUSE I HEARD GREAT THINGS ABOUT THEM I THOUGHT I DID MY RESEARCH DIDN'T THINK I'D BE PAYING LARGE AMOUNTS OF MONEY TO FIX IT WHILE I WAS STILL PAYING A CAR PAYMENT ON THE THING. I'M VERY DISAPPOINTED AND SCARED FOR THE SAFETY OF MYSELF AND MY CHILDREN BUT WHO HAS ANOTHER $3000 TO THROW INTO A CAR THAT I ALREADY PUT $4000 INTO NOT TO MENTION THE $10,000 I STILL OWE ON IT. THOUGHT I WAS MAKING AN INVESTMENT INSTEAD I AM AFRAID TO DRIVE MY CAR AND DON'T HAVE THE MONEY TO FIX IT AND SEVERELY DISAPPOINTED. I CONTACTED SUBARU CUSTOMER SERVICE BECAUSE I READ IN FOR A MAGAZINE THAT THEY EXTENDED THE WARRANTY ON THE CONTINUOUS VARIABLE TRANSMISSIONS IN MY MAKE AND MODEL HOWEVER I CANT FIND IT STATED ON ANY SUBARU WEBSITE OR WHEN I SEARCH THE VIN NUMBER. HTTPS://WWW.FORBES.COM/SITES/JENSEN/2017/07/07/FACING-COMPLAINTS-SUBARU-OFFERS-EXTENDED-WARRANTIES-ON-1-5-MILLION-VEHICLES/#9C54F0E79DC8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138856October 7, 2018
ENGINE
THE OIL LEVEL WARNING LIGHT WAS ILUMINATED. I STOPPED AND ADDED OIL. THIS IS A CONSTANT PROBLEM WHICH IS CAUSING ME TO ADD A QUART OF OIL ONCE PER WEEK. THE DEALER HAS A FIX BUT ONLY FOR VEHICLES UNDER WARRANTY AND SINCE MY VEHICLE IS OUT OF WARRANTY, I'LL HAVE TO PAY OUT OF POCKET. FROM ONLINE SEARCHES, THIS IS AN ISSUE AFFECTING MANY CARS. THE COST, FOR ME, WILL BE IN THE THOUSANDS OF DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105320July 3, 2018
POWER TRAIN, WHEELS
MY 2013 SUBARU XV CROSSTREK WAS PURCHASED BRAND NEW IN SEPTEMBER 2013. WITHIN 65K MILES I HAD TO REPLACE THE CV JOINT ON BOTH FRONT WHEELS (ISSUE WAS INDICATED BY A CLICKING SOUND FROM THE WHEEL WHEN TURNING RIGHT OR LEFT). AGAIN, AT AROUND 120K MILES I HAD TO REPLACE THEM BOTH, AND NOW, A THIRD TIME AT 182K MILES. AFTER DOING MUCH RESEARCH THIS IS A COMMON ISSUE ON THE XV CROSSTREK THAT IS NOT RELATED TO DRIVING CONDITIONS, ROAD CONDITIONS, OR DUE TO PHYSICAL DAMAGE TO THE PART OR VEHICLE. EACH OF THE TIMES THE CV JOINT WAS REPLACED THE BOOT WAS INTACT, WHICH INDICATES THAT IT IS A FAULTY PART OR ASSEMBLY RATHER THAN DAMAGE OCCURRING TO THE WHEEL. EACH OF THESE REPAIRS COSTS APPROXIMATELY $500 AT THE DEALERSHIP (PER WHEEL) AND IS NOT COVERED UNDER WARRANTY. THE NUMBER OF COMPLAINTS REGARDING THIS SHOULD REQUIRE SUBARU OF AMERICA TO VOLUNTARILY RECALL OR REPAIR THIS PART FREE OF CHARGE. ADDITIONALLY, IF THIS PART FAILS WHILE THE VEHICLE IS IN MOTION, SEVERE TRANSMISSION DAMAGE WILL RESULT AND AN ACCIDENT IS LIKELY. MY EXPERIENCE WITH MY FIRST SUBARU HAS BEEN NOTHING BUT EXPENSIVE, AND BURDENSOME REPAIRS TO A CAR WHICH IS SUPPOSED TO HAVE THE "LOWEST COST OF OWNERSHIP" AS THEY ADVERTISE TO CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091305May 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, EXTERIOR LIGHTING
WHEN I START MY CAR OR RANDOMLY WHILE I AM DRIVING THE WARNING LIGHTS FOR MY AUTOMATIC BRAKING SYSTEM, TRACTION CONTROL, AND HILL ASSIST TURN ON. WHEN THIS HAPPENS, MY GEAR SHIFTER LOCKS UP AND WHEN I PRESS THE BRAKES THE REAR LIGHTS DON'T ILLUMINATE WHILE THESE WARNING LIGHTS ARE ACTIVE. I HAVE AN AUTOMATIC TRANSMISSION. THE WARNING LIGHTS ACTIVATE RANDOMLY, WHETHER I'M STATIONARY OR IN MOTIONS, REGARDLESS OF SETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081337March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON. I HAVE A DIAGNOSTIC CODE READER WHICH SENT THE DETAILS TO MY PHONE DTC P1449 EVAP SYSTEM CLOG DETECTED (AIR FILTER). I CALLED MY MECHANIC WHO SAID IT WOULD BE SAFE TO DRIVE HOME...WHILE DRIVING HOME IN THE RAIN I LOST CONTROL OF THE VEHICLE AND WENT OFF THE ROAD. LUCKILY NO ONE WAS HURT. WHEN I GOT HOME, MY MECHANIC SAID IT WAS A FAULTY PURGE VALVE WHICH WOULD NORMALLY BE A SIMPLE FIX BUT THE ISSUE WAS WELL KNOWN WITH THE VEHICLE AND WAS NOW A SUPERSEDED PART. THE COST WOULD QUADRUPLE BECAUSE THE CHECK ASSEMBLY WAS COMPLETELY REDESIGNED AND SEVERAL PARTS NEEDED TO BE REPLACED. IF THIS WAS SUCH A KNOWN ISSUE, WHICH REQUIRED A REDESIGN OF THE SYSTEM, WHY ISNT IT ON RECALL!!! ESPECIALLY, IF THE COMPUTER TAKES AWAY THE VEHICLE'S SAFETY FEATURES LIKE TRACTION CONTROL. COME ON SUBARU. I EXPECT BETTER QUALITY AND SERVICE! NHTSA PLEASE ESCALATE THESE MATTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071994February 9, 2018
POWER TRAIN
CV JOINT & FRONT AXEL I HAVE HAD TO REPLACE MY FRONT AXELS TWICE NOW IN MY CROSSTREK. ONCE AT 36K MILES AND AGAIN AT 59K. BOTH TIMES I DIAGNOSED THE ISSUE WHEN I HEARD A CLICKING NOISE ON SHARP TURNS. I BROUGHT THE VEHICLE IN FOR REPAIR AT THE DEALERSHIP ON BOTH OCCASIONS AS WELL. THE CROSSTREK ONLINE FORUMS HAVE LISTED MANY STORIES LIKE MINE, WITH PEOPLE REPORTING THE SAME ISSUE OF NEEDING TO REPLACE THEIR AXELS PREMATURELY. THE AVERAGE LIFESPAN OF AN AXEL IS NORMALLY CLOSER TO 100K+ MILES. I DO NOT OFF ROAD, I DRIVE CITY STREETS AT THE SPEED LIMIT. I SEE NO OTHER REASON FOR THIS ISSUE OTHER THAN POOR DESIGN/DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039788October 25, 2017
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
THE HORN DOES NOT FUNCTION WHEN THE STEERING WHEEL IS ALIGNED STRAIGHT WITH THE WHEELS AND THE VEHICLE IS STATIONARY OR MOVING HOWEVER WHEN YOU TURN THE STEERING WHEEL TO THE LEFT THE HORN WILL FUNCTION. "SUBARU HAS ALREADY ISSUED A RECALL IN AUSTRALIA FOR PROBLEMS RELATED TO MANUFACTURING DEFECT IN THE STEERING COLUMN THAT COULD LEAD TO A SHORT CIRCUIT, WHICH WOULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHONE CONNECTIVITY". MODELS AFFECTED IN THIS RECALL INCLUDED IMPREZA AND CROSSTREK XV YEARS 2012-2014, AND FORESTER MODELS BUILT IN 2013 AND 2014. NO RECALLS HAVE BEEN ISSUED IN THE U.S RELATED TO THE STEERING AND/OR CONTROLS (APART FROM THE TAKATA RECALLS) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892114August 1, 2016
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE MOTOR SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAN FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BLOWER CONTROL POWER PLUG SHORTED AND MELTED THE CONNECTOR. AS A RESULT, THE HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,454.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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