Subaru XV CrossTrek Complaints (2013)

98 consumer complaints on file.

#11354846September 14, 2020
ENGINE, SUSPENSION, UNKNOWN OR OTHER
TVEHICLE BOUNCES EVEN WHEN GOING OVER SMOOTH ROADS. ENGINE SEEM TRY TO STALL WHILE IDLED IN DRIVE MODE. ROUGH STARTING OF VEHICLE MAKES NOISES UNTIL WARMS. VEHICLE HAS LESS THAN 55,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354510September 11, 2020
VISIBILITY/WIPER
VEHICLE WAS IN MOTION ON A STRAIGHT PORTION OF THE INTERSTATE. SPEED WAS APROX. 70 MPH AND AMBIENT TEMP. APROX. 70 F. FRONT PASSENGER SIDE MAIN WINDOW SHATTERED. NO OBJECT WAS OBSERVED TO HAVE HIT WINDOW PRIOR TO IT SHATTERING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11341371July 24, 2020
UNKNOWN OR OTHER
THE KEY GETS STUCK AND I CAN'T GET IT OUT I HAVE LOOKED THIS UP AND SO MANY PEOPLE HAVE THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341024July 22, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT EVIDENTLY HAD NOT RELATION. AS PER SUBARU DEALER ON MAUI. REAR WHEEL BEARING REPEATEDLY REPLACE. 3 TIMES IN ONE 1 AND A HALF YEARS. START WITH WITH WINDING NOISE THEN GETS WORSE VERY QUICKLY. WITHIN 1 TO 2 MONTHS. FELT /FEELS VERY UNSAFE. DRIVING AT SLOWER SPEED OKAY AT THE RANGE OF 45-60 MPH NOISE IS VERY PREDOMINATE. THUS REQUIRING TO DRIVE AT SLOWER SPEEDS THAN REQUIRED, I BOUGHT THIS CAR USED. IN THE COURSE OF LESS THAN 2 YEARS I HAVE HAD ALL THESE ISSUES. ALL THESE ISSUES WHERE IN THE COURSE OF BETWEEN 2018 AND 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337667July 6, 2020
ENGINE
I HAD A RECALL DONE ON AN ENGINE SPRING IN AUGUST. AT THE END OF JUNE I EXPERIENCE POWER LOSS AND BLOW BACK. I HAVEN'T HAD IT CHECKED YET BUT I'VE SEEN MULTIPLE COMPLAINTS OF ENGINE FAILURE AFTER THIS RECALL. I'M WONDERING IF MINE FITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328065June 9, 2020
ENGINE
FOLLOWING THE VALVE SPRING RECALL REPAIR, ENGINE SPUTTERS AND HESITATES AT STOP LIGHTS AND IN SLOW MOVING TRAFFIC, AND ENGINE CONSUMES 800% SINCE THE REPAIR. NO PROBLEMS BEFORE VALVE SPRING RECALL REPAIR WAS PERFORMED AT THE DEALERSHIP, DESTROYING AN OTHERWISE GOOD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327410June 5, 2020
ELECTRICAL SYSTEM, STEERING
AFTER PUTTING THE CAR IN PARK UNABLE TO REMOVE THE KEY FROM IGNITION, KEY GETTING STUCK IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325667May 23, 2020
WHEELS
I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD A THUMPING NOISE. ONE OF THE NUTS WAS MISSING FROM THE TIRE AND ALL THE NUTS ON THE FRONT TIRE WERE EXTREMELY LOOSE. THIS IS DANGEROUS AND I AM GLAD MY TIRE DID NOT FALL OFF AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323274May 4, 2020
ELECTRICAL SYSTEM
OUR SUBARU CROSSTREK RECENTLY HAD A SENSOR ISSUE CAUSING THE CAR TO THINK IT WASN'T IN PARK WHEN IT WAS IN FACT IN PARK. THIS CAUSED THE IGNITION TO NOT RELEASE THE KEY PROPERLY, WHICH MEANT YOU COULD NOT LEAVE THE CAR UNLESS YOU LEFT THE KEY IN THE IGNITION AND DIDN'T LOCK IT. THIS IS APPARENTLY A COMMON PROBLEM ON SUBARUS BASED ON TALKING WITH SERVICE REPS AND SEARCHING THE INTERNET. WHY THIS HAS NOT BEEN RECALLED, I AM NOT SURE. THE REPAIR FOR THIS LITTLE SENSOR WAS QUITE EXPENSIVE. $449.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321873April 22, 2020
AIR BAGS
HIT A RATHER LARGE BUMP, NO DAMAGE TO CAR. SIDE CURTAIN AIR BAGS DEPLOYED AND SCRATCHED MY NECK PRETTY BAD. I FEEL THAT THE IMPACT OF THE BUMP DID NOT EVEN CLOSE TO JUSTIFY A DEPLOYMENT. I WAS DRIVING AT ABOUT 40MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311734February 26, 2020
WHEELS
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. THIS COULD CAUSE THE WHEEL TO FALL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311735February 26, 2020
WHEELS
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311736February 26, 2020
WHEELS
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT LEFT WHEEL BEARING AND HUB ASSEMBLY AND BRAKE BACKING PLATE NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297788January 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT, OIL TEMP, ABS LIGHT, CRUISE CONTROL LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT TURNED ON AT 90,000 MILES. HAD VEHICLE SERVICED BY 2 DIFFERENT MECHANICS AND TRANSMISSION CODES STILL APPEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290645December 21, 2019
SERVICE BRAKES
I HAD THE BRAKE LAMP SWITCH RECALL PERFORMED IN MAY OF 2019 AND NOW ALL OF A SUDDEN MY BRAKE LIGHTS ARE TURNING ON ALL OF A SUDDEN BY THEMSELVES AT NIGHT TIME. THE CAR IS PARKED, NOT RUNNING AND LOCKED. I THINK I HAVE RECEIVED A DEFECTIVE SWITCH. WHEN I NOTICE THIS I MUST GO OUTSIDE AND STEP ON THE BRAKE TO TURN THEM OFF. THIS HAS HAPPENED 3 DIFFERENT TIMES THIS MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287482December 6, 2019
ENGINE, SEATS
AFTER TAKING MY VEHICLE INTO DEALERSHIP FOR VALVE SPRING RECALL, SERVICE REP ALSO SUGGESTED OIL CHANGE AT SAME TIME. I AGREED. AS SOON AS I DROVE IT OFF THE DEALERSHIP LOT, CHECK OIL LIGHT CAME ON. I IMMEDIATELY RETURNED CAR TO HAVE IT CHECKED BUT DEALERSHIP SAID OIL WAS FULL, PROBABLY FAULTY SENSOR AND SENT ME AWAY WITHOUT FULLY CHECKING THE CAR. CHECK OIL LIGHT WOULD INTERMITTENTLY LIGHT UP WHEN DRIVING LOCALLY. THEN ENGINE TAPPING SOUND AND CHECK ENGINE LIGHT STARTED A FEW WEEKS LATER WHILE DRIVING LOCALLY BUT INDICATOR LIGHTS WOULD TURN OFF FOR SHORT PERIODS IMMEDIATELY AFTER STARTING CAR, OR WHILE DRIVING UP OR DOWN STEEP INCLINES. LOCAL MECHANIC CONFIRMED THAT OIL PRESSURE WAS LOW AND RECOMMENDED TAKING IT BACK TO DEALERSHIP. ANOTHER DEALERSHIP IS NOW DISASSEMBLING THE ENGINE AND RECOMMENDING A NEW ENGINE AS OIL PRESSURE IS LOW AND NOT CIRCULATING PROPERLY AFTER VALVE SPRING RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282056November 24, 2019
POWER TRAIN
AT APPROXIMATELY 64K MILES OUR XV CROSSTREK BEGAN EMITTING A LOUD HUM FROM THE REAR AND OUR GAS MILEAGE DECREASED SIGNIFICANTLY (18 MPG). WHEN WE TOOK IT INTO OUR MECHANIC, HE FOUND THAT THE REAR HUBS WERE DANGEROUSLY DEGRADED AND THAT THE REAR DIFFERENTIAL WAS FAILING. IN HIS OPINION, FAILURE OF THOSE SYSTEMS AT ONLY 64K MILES SUGGESTED A DESIGN OR PART DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265217September 30, 2019
POWER TRAIN
I WAS ACCELERATING WHILE MERGING ONTO A FREEWAY WHEN THE ENGINE RPMS SUDDENLY DROPPED AND THE CAR SLOWED WAY DOWN. FORTUNATELY, THE TRAFFIC WAS LIGHT, AND THE CARS BEHIND ME ON THE ON-RAMP AND ON THE FREEWAY WERE ABLE TO AVOID MY CAR AS I PULLED TO THE SHOULDER. FORTUNATELY THERE WAS A WIDE, CLEAR SHOULDER TO PULL ONTO AS I TRIED TO FIGURE OUT WHAT WAS HAPPENING. I SHIFTED INTO MANUAL MODE AND ATTEMPTED TO UPSHIFT. I DON'T KNOW IF THIS HAD ANY EFFECT OR IF THE PROBLEM RESOLVED SPONTANEOUSLY, BUT I WAS ABLE TO RESUME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258670September 28, 2019
ENGINE, UNKNOWN OR OTHER
THE ENGINE BURNS OIL TOO FAST. EVERY 800 TO 1000 MILES THE CAR REQUIRES 1OR 2 QUARTS OF OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251865August 27, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR IS CURRENTLY USING A LARGE AMOUNT OF OIL. I'VE HAD TO PUT IN ABOUT 1.5 QUARTS OF OIL ABOUT 2 TIMES BETWEEN OIL CHANGES. THE HORN HAS ALSO STOPPED WORKING IN SOME POSITIONS (THINKING THIS IS LIKELY THE CLOCKSPRING). MY CAR CURRENTLY HAS ABOUT 106K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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