Subaru XV CrossTrek Service Bulletins (2014)

304 manufacturer communications on file.

• June 21, 2017•Document ID: 10117538

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN

  Mfr Comm. #:

  16-107-17

  Date Added:

  September 14, 2017

  Manufacturer:

  SUBARU

  Summary

  CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.

  Associated Products (22)

  2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Impreza2012 Subaru Legacy2012 Subaru Outback2011 Subaru Legacy2011 Subaru Outback+ 2 more
  Associated Documents

  • DownloadMC-10117538-0001.pdf↗
• June 15, 2017•Document ID: 10117529

  Service Bulletin/Repair Instructions
  ENGINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

  Mfr Comm. #:

  02-168-17

  Date Added:

  September 14, 2017

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.

  Associated Products (30)

  2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy+ 10 more
  Associated Documents

  • DownloadMC-10117529-0001.pdf↗
• June 6, 2017•Document ID: 10117530

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:BRAKE LIGHTS

  Mfr Comm. #:

  06-55-16R

  Date Added:

  September 14, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

  Associated Products (19)

  2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru WRX2013 Subaru XV CrossTrek2012 Subaru Impreza2012 Subaru WRX2011 Subaru WRX2010 Subaru WRX2009 Subaru WRX2008 Subaru WRX
  Associated Documents

  • DownloadMC-10117530-0001.pdf↗
• March 10, 2017•Document ID: 10111074

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  02-166-17

  Date Added:

  August 14, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

  Associated Products (22)

  2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Forester2013 Subaru Impreza+ 2 more
  Associated Documents

  • DownloadMC-10111074-0001.pdf↗
• February 16, 2017•Document ID: 10131698

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  1221717

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change made to the front seat outer hinge cover trim panels. In some cases, when exiting the vehicle, the trim panel may inadvertently get kicked and become dislodged from the seat cushion assembly. The shape of the front portion of the panel has been changed to prevent this condition.

  Associated Products (8)

  2015 Subaru Forester2015 Subaru WRX2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10131698-0001.pdf↗
• December 27, 2016•Document ID: 10111069

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  02-164-16

  Date Added:

  August 14, 2017

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability

  Associated Products (64)

  2016 Subaru BRZ2016 Subaru Outback2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Forester2013 Subaru Impreza+ 44 more
  Associated Documents

  • DownloadMC-10111069-0001.pdf↗
• December 16, 2016•Document ID: 10111067

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  09-64-16

  Date Added:

  August 14, 2017

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.

  Associated Products (17)

  2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10111067-0001.pdf↗
• November 29, 2016•Document ID: 10120999

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-193-16R

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

  Associated Products (32)

  2015 Subaru BRZ2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Crosstrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Crosstrek2013 Subaru Forester2013 Subaru Impreza+ 12 more
  Associated Documents

  • DownloadMC-10120999-0001.pdf↗
• November 21, 2016•Document ID: 10120998

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

  Mfr Comm. #:

  02-157-14R

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  Refer to bulletin for engine/transmission type. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.

  Associated Products (17)

  2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2012 Subaru XV CrossTrek2011 Subaru Forester
  Associated Documents

  • DownloadMC-10120998-0001.pdf↗
• November 16, 2016•Document ID: 10120997

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  01-168-09R

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

  Associated Products (111)

  2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2017 Subaru XV CrossTrek2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2016 Subaru XV CrossTrek2015 Subaru BRZ2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza+ 91 more
  Associated Documents

  • DownloadMC-10120997-0001.pdf↗
• October 19, 2016•Document ID: 10120985

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  02-157-14R

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.

  Associated Products (16)

  2015 Subaru Forester2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2012 Subaru XV CrossTrek2011 Subaru Forester
  Associated Documents

  • DownloadMC-10120985-0001.pdf↗
• September 30, 2016•Document ID: 10131647

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-168-09R

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

  Associated Products (111)

  2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2017 Subaru XV CrossTrek2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2016 Subaru XV CrossTrek2015 Subaru BRZ2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza+ 91 more
  Associated Documents

  • DownloadMC-10131647-0001.pdf↗
• September 20, 2016•Document ID: 10131639

  Service Bulletin/Repair Instructions
  VISIBILITY:GLASS, SIDE/REAR

  Mfr Comm. #:

  12-207-16

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

  Associated Products (14)

  2017 Subaru Crosstrek2017 Subaru Impreza2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Impreza2016 Subaru WRX2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10131639-0001.pdf↗
• August 12, 2016•Document ID: 10182591

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  169415R

  Date Added:

  November 16, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. PRODUCTION CHANGE INFORMATION A change to the drive motor relief valve o-ring was incorporated into production on June 16, 2015 starting with VIN F*298545.

  Associated Products (2)

  2015 Subaru XV CrossTrek2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10182591-0001.pdf↗
• August 12, 2016•Document ID: 10182589

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE

  Mfr Comm. #:

  216316

  Date Added:

  November 16, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

  Associated Products (54)

  2020 Subaru BRZ2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru BRZ2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Forester+ 34 more
  Associated Documents

  • DownloadMC-10182589-0001.pdf↗
• July 28, 2016•Document ID: 10111101

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  12-206-16

  Date Added:

  August 14, 2017

  Manufacturer:

  SUBARU

  Summary

  All Models Listed with Seat Lifter Feature. This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.

  Associated Products (17)

  2017 Subaru Legacy2017 Subaru Outback2016 Subaru Crosstrek2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10111101-0001.pdf↗
• July 11, 2016•Document ID: 10111091

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-102-16

  Date Added:

  August 14, 2017

  Manufacturer:

  SUBARU

  Summary

  TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

  Associated Products (28)

  2017 Subaru Legacy2017 Subaru Outback2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback+ 8 more
  Associated Documents

  • DownloadMC-10111091-0001.pdf↗
• June 24, 2016•Document ID: 10120977

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; SERVICE BRAKES

  Mfr Comm. #:

  06-55-16R

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  (ALL EXCEPT Hybrid Models) REVISED This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

  Associated Products (14)

  2016 Subaru Crosstrek2016 Subaru Forester2015 Subaru Forester2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza2011 Subaru Impreza2010 Subaru Impreza2009 Subaru Impreza2008 Subaru Impreza
  Associated Documents

  • DownloadMC-10120977-0001.pdf↗
• June 14, 2016•Document ID: 10120975

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; POWER TRAIN:CLUTCH ASSEMBLY

  Mfr Comm. #:

  10-84-16R

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.

  Associated Products (11)

  2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10120975-0001.pdf↗
• June 7, 2016•Document ID: 10120971

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  15-201-16

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below.

  Associated Products (9)

  2016 Subaru Crosstrek2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10120971-0001.pdf↗