Subaru Outback Complaints (2002)

143 consumer complaints on file.

#10009124February 24, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE DEALER TOOK TOO LONG TO PEFORM RECALL #02V079000 REGARDING THE MASTER CYLINDER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008998February 21, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006708February 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA#02-V-282-000. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003384January 25, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR HAS COMPLETELY STALLED TWICE WHILE DRIVING. ENGINE STOPPED RUNNING WHILE DRIVING IN DOWNTOWN SEATTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004041January 16, 2003
ENGINE AND ENGINE COOLING
MASTER CYLINDER HAS A BAD LEAKAGE, CAUSING ENGINE TO LOCK. PH...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019949October 1, 2002
VEHICLE SPEED CONTROL
THE CONSUMER STATES THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE WENT INTO FULL THROTTLE RESULTING IN A CRASH. THE CAUSE IS UNKNOWN. *NLM *SCC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#567695September 30, 2002
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
A ELECTRICAL SHORT IN THE REAR HARNESS CAUSED THE TAIL LIGHTS NOT TO WORK ON MULTIPLE OCCASIONS WITHOUT WARNING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767732September 25, 2002
PARKING BRAKE
WITH EMERGENCY BRAKE SET, CAR ROLLED INTO BRICK GATE POST AND INTO STREET, JUMPED CURB, DOOR PANEL BROKE OFF, DOOR DAMAGED. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767656September 24, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
MY WINDSHIELD WIPERS QUIT TOTALLY. WHEN I LOOKED IN THE VEHICLE MANUEL I FOUND THAT FAILURE OF THE WIPERS WAS NOT AN UNEXPECTED EVENT. MANUEL SAYS IT CAN HAPPEN IF WIPERS ARE RUN ON A DRY WINDSHIELD. THAT WAS NOT THE CASE WITH MY WIPERS; THEY HAD BEEN RUN FOR AN EXTENDED PERIOD OF TIME IN A DOWNPOUR. THE DEALER REPLACED THE WIPER MOTOR BUT AFTER RUNNING MY WIPERS AGAIN IN A DOWNPOUR I DETECTED A BURNT SMELL AND FIGURE IT'S ONLY A MATTER OF TIME UNTIL THE WIPER MOTOR GOES AGAIN. THIS IS A DANGEROUS SITUATION AT 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019289September 24, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATES THE LOCATION OF THE SEAT BELT BUCKLE RECEPTACLE IS SO LOW, THAT IT IS VERY DIFFCULT TO BUCKLE SEAT BELT INTO THE RECEPTACLE .CONSUMER AFRAID THAT IN THE WINTER, THEY WILL NOT BE ABLE TO BUCKLE UP, DUE TO MORE CLOTHING.CONTACTED DEALER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018567September 12, 2002
STRUCTURE:BODY
BUG DEFLECTOR "FLEW OFF" WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 75MPH. CONSUMER CONCERNED THAT DEFLECTOR COULD HAVE CAUSED INJURY TO OTHER MOTORISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766781September 6, 2002
VEHICLE SPEED CONTROL
ENGINE STALLS ON ACCELERATION FROM A STOP. AT TIMES THE ENGINE WILL DIE WHEN ACCELERATOR IS PRESSED. DEALER WAS CONTACTED AND VEHICLE TAKEN TO DEALER. DEALER STATES THAT THERE ARE NUMEROUS VEHICLES WHICH HAVE THE SAME PROBLEM. ALL OF THEM ARE 2002 MODELS. DEALER STATES THA TVEHICLE CANNON BE FIXED AT THIS TIME DUE TO A LACK OF KNOWLEDGE OF WHAT TO DO. THIS OCCURED THE FIRST WEEK OF AUGUST 2002. DEALER WAS CONTACTED ON SEPTEMBER 5, 2002 AND STATED THAT VEHICLE STILL COULD NOT BE REPAIRED DUE TO LACK OF KNOWLEDGE. DEALER STATED THAT THE ENGINEERS IN JAPAN WERE WORKING ON THE PROBLEM BUT IT WILL BE AT LEAST TWO MORE MONTHS BEFORE IT WOULD BE KNOWN WHAT IF ANYTHING COULD BE DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011097June 5, 2002
TIRES
BRIDGESTONE, ORIGINAL EQUIPMENT, MOUNTED ON A 2002, SUBARU, OUTBACK, 2628 MILES. TIRES HAVE BLOWNOUT TWICE WITHIN FIRST WEEK ON RIGHT REAR, AND OTHER TIRES ON LEFT FRONT. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK DOT# UNKNOWN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006262March 22, 2002
TIRES
WHILE TRAVELING ON HIGHWAY CONSUMER HIT A POTHOLE AND LEFT FRONT FIRESTONE TIRE AND WHEEL CAME OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758617February 25, 2002
POWER TRAIN:MANUAL TRANSMISSION
THE MANUAL TRANSMISSION ON THIS VEHICLE SKIPS OR SHUDDERS IN 1ST GEAR MAKING IT DIFFICULT TO PULL FORWARD OR INTO TRAFFIC AT SLOW SPEEDS WITHOUT STALLING THE CAR. THE ONLY OPTION IS TO REV THE ENGINE HIGHER THAN NORMALLY TO INSURE CLUTCH ENGAGEMENT WHICH THEN CAUSE THE CLUTCH TO BURN. SOMETIMES EVEN THIS DOESN'T WORK. IT HAPPENS MORE OFTEN WHEN THE CAR IS COLD. DEALER SAID IT COULD NOT BE DUPLICATED SO IT MUST BE OUR DRIVING, HOWEVER I HAVE BEEN DRIVING MANUALS FOR 20 YEARS AND THIS HAS NEVER BEEN A PROBLEM. THIS IS A SCARY CAR TO PULL OUT INTO HEAVY OR FAST MOVING TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004152February 15, 2002
EXTERIOR LIGHTING:TAIL LIGHTS
REAR LIGHTS WILL NOT COME ON AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758215February 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
I HAVE REPORTED THE PROBLEM TO DEALER, BEEN TO SUBARU DEALER 3 TIMES WHO CAN'T DUPLICATE THE PROBLEM, HOWEVER THE PROBLEM KEEPS RECURRING TO ME. FEEL IT IS EITHER MASTER CYLINDER OR ABS, GIVEN LOW MILEAGEA AND AGE OF CAR. POOR BRAKE DESIGN IF COMPUTER CANNOT PICK UP THIS FAULT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003911February 11, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ON HIGHWAY, AND WHILE APPROACHING A STOP SIGN SHE APPLIED BRAKES, BUT PEDAL WENT ALL THE WAY DOWN TO THE FLOOR, AND VEHICLE SLID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758050February 10, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER HAS NOT WORKED PROPERLY SINCE BOUGHT THE CAR. HAVE COMPLAINED SEVERAL TIMES TO 3 DIFFERENT DEALERS AND THEY ALL STATE IT IS PERFORMING "NORMALLY". THE A/C ONLY BLOWS COLD AIR CONSISTENTLY IN THE COLDEST AIR SETTING, IF YOU MOVE THE DIAL UP PAST THE LOWEST SETTING, WHILE STILL IN BLUE "ZONE" YOU WILL START GETTING WARM AIR. I THINK THERE IS A TBS ON IT, BUT THAT HAS NEVER BEEN COMMUNICATED TO ME BY EITHER DEALER NOR SUBARU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758052February 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS THE SECOND TIME IN 2 MONTHS THAT THE BRAKES HAVE FAILED WHILE DRIVING AT LOW SPEED ON A WET, BUT TOTALLY ICE-FREE PAVED ROAD. HAVE TAKEN CAR TO BE REPAIRED AT SUBARU DEALER (2 DIFFERENT ONES) BUT BOTH TIMES WAS STATED HUNTER'S INVOICE THAT THEY COULD NOT DUPLICATE THE CUSTOMER'S (ME) CONCERN, SO NO ACTION WAS TAKEN TO FIX THE BRAKES. BRAKES DEFINITELY FEEL SPONGY WHEN BRAKING WHILE DRIVING FORWARD, BUT BRAKES FEEL GOOD AND SOLID WHEN GOING IN REVERSE. LAST FRIDAY, I TOOK MY CAR TO PRESTIGE, ON FEB 8TH TO ADDRESS THE SECOND TIME THE BRAKES HAVE FAILED. SERVICE MANAGER, DAVE LINDSEY SAID HE COULDN'T DUPLICATE THE BRAKES FAILING AGAIN AND SO WAS NOT GOING TO DO ANYTHING TO FIX MY BRAKES. I VOICED MY CONCERNED THAT I WAS VERY AFRAID FOR MY SAFETY WITH THESE WEIRD BRAKES AND HE EMPHATICALLY TOLD ME HE WOULDN'T FIX THE BRAKES UNTIL THE BRAKES FAILED AGAIN!!! WHEN I WENT INTO PRESTIGE'S SALESROOM TO GET A 800 NUMBER TO CONTACT SUBARU TO LET THEM KNOW MY BRAKES HAD INDEED FAILED AGAIN, DAVE LINDSEY MARCHED INTO SALES ROOM OF PRESTIGE SUBARU AND DEMANDED I LEAVE THE SUBARU PRESTIGE PREMISES AT ONCE. HE NEVER EVEN GAVE ME THE WORK ORDER/INVOICE SHOWING THAT HE HAD EVEN LOOKED AT MY CAR FOR THE FAILED BRAKES!!! I THINK THAT PRESTIGE SUBARU NEEDS TO BE INVESTIGATE. THERE IS A VERY STEEP HILL YOU HAVE TO GO DOWN IN ORDER TO EXIT THE PRESTIGE SUBARU PREMISES AND I WAS VERY CONCERNED ABOUT TRAVELING DOWN IT, AFTER HAVING NO WORK DONE ON MY BRAKES FOLLOWING MY BRAKE FAILURE ON FEBRUARY 7TH, 2002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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