Subaru Outback Complaints (2004)

90 consumer complaints on file.

#10892434August 2, 2016
AIR BAGS
SUBARU HAS ISSUED A RECALL ON PASSENGER AIRBAGS (NHTSA RECALL NO. 16V-359). THE PARTS ARE NOT AVAILABLE, THERE IS NO SCHEDULE OF WHEN THEY MAY BE, AND THE VEHICLE OWNER IS INSTRUCTED TO NOT ALLOW PASSENGERS IN THE FRONT SEAT. THIS IS AN UNACCEPTABLE, UNSAFE SOLUTION. IN ADDITION, THE WEBSITE FOR INFORMATION LISTED DOES NOT WORK. THEY ARE UNABLE TO REMEDY MY VEHICLE IN A REASONABLE AMOUNT OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874723June 16, 2016
UNKNOWN OR OTHER
WHEN I BOUGHT THIS CAR I FOUND THE TOP OF THE SCISSORS JACK WAS BENT OVER, I REPLACED IT WITH A VERY GOOD JUNKYARD REPLACEMENT. LAST NIGHT I GOT A FLAT AND WHEN I JACKED UP THE CAR. THE TOP OF THE JACK BENT OVER JUST AS THE WHEEL WAS COMING OFF THE GROUND. IT BENT EXACTLY THE SAME WAY AS THE ORIGINAL. THESE ARE STAMPED STEEL JACKS OF A LIGHT STEEL AND NO BRACING ON THE TOP RISER AND IN MY OPINION, DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743586July 27, 2015
AIR BAGS
I CANNOT DETERMINE IF MY VEHICLE IS ON THE TIKATA AIRBAG RECALL LIST. THE DEALER SAYS IT ISN'T. THE NHTSA SITE SAYS IT IS, THE VIN SHOWS IT ISN'T SPECIFICALLY. MY QUESTION IS IF THE 2004 OUTBACKS ARE INCLUDED IN THE RECALL OR IF THE NHTSA INFO IS WRONG....PLEASE ADVISE.....UPDATED 10/02/15*BF UPDATED 12/28/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730632June 26, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION. NOT DRIVER ERROR, NOT STUCK FLOORMAT. VEHICLE STARTED ACCELERATING ABOVE 7 ON THE TACHOMETER. PUSHED IN CLUTCH OF COURSE. STOPPED WITH CLUTCH IN AND VEHICLE JUST KEPT REVVING HIGHER. SHUT OFF CAR AND RESTARTED LATER. TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705701April 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662661December 7, 2014
FUEL/PROPULSION SYSTEM
2004 SUBARU OUTBACK: STRONG FUEL ODOR INSIDE VEHICLE WHEN COLD OUT. RESEARCH SHOWS THIS IS A COMMON ISSUE WITH OUTBACK AND IMPREZA WRX. SUBARU RECALLED THE WRX, WHY NOT THE OUTBACKS! THIS DEFECT POSES AN EXTREME RISK FOR FIRE AND A RECALL IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659193November 19, 2014
AIR BAGS
MY SUBARU HAS THE TAKATA AIR BAG AND THERE HAS BEEN NO RECALL. SUBARU HAS NOT RESPONDED TO MY REQUEST TO REPLACE THIS DANGEROUS, DEFECTIVE AIR BAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658670November 17, 2014
AIR BAGS
THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEB SITE REFLECTS MY VEHICLE IDENTIFICATION NUMBER AS ONE LISTED IN THE AIR BAG RECALL ALERT. CHECKING WITH MY DEALER'S SERVICE MANAGER AT GOLDSTEIN SUBARU, IN ALBANY, N.Y. AND HE ASSURES ME MY VEHICLE IS NOT SUBJECT TO THE RECALL. LAST WEEK I SENT TWO E-MAILS TO SUBARU REQUESTING CLARIFICATION AND HAVE RECEIVED NO REPLY. PLEASE LET ME KNOW WHAT IN GOD'S NAME IS GOING ON. I HAVE HAD THIS CAR FOR 10 AND 1/2 YEARS AND IT IS IN VERY GOOD SHAPE. MY WIFE WILL NOT SIT IN THE FRONT PASSENGERS SEAT UNTIL THIS IS CLEARED UP. ' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654667November 13, 2014
FUEL/PROPULSION SYSTEM
FUEL LEAK WHEN TEMPERATURE DROPPED TO SUDDEN COLD BETWEEN 0 AND 10F. SO BAD THAT YOU CANNOT DRIVE THE CAR AS THE HEATER DRAWS IN THE FUMES (AND AT 4F YOU NEED TO USE THE HEATER). UNSAFE TO DRIVE DUE TO POSSIBLE FIRE IN ENGINE. CAR IS NOW IN THE SHOP - APPARENTLY THIS IS VERY COMMON WITH SUBARU, WHICH IS WHY I AM FILING A COMPLAINT. IF SUBARU KNOWS OF THIS, IT'S TIME FOR THEM TO TAKE ACTION. OR WILL IT TAKE AN ENGINE FIRE AND POSSIBLE DEATH FOR SOMETHING TO BE DONE? I CERTAINLY HOPE NOT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651610October 31, 2014
AIR BAGS
SUBARU HAS NOT RESPONDED TO MY REQUEST FOR REPLACEMENT OF THE DEFECTIVE TAKATA AIR BAG IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651223October 29, 2014
AIR BAGS
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING A NATIONAL RECALL ON ALL CARS THAT HAVE OR MAY HAVE DEFECTIVE TAKATA AIRBAGS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640582October 1, 2014
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD OVERHEAT AND STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON THREE DIFFERENT OCCASIONS. THE TECHNICIAN REPLACED THE THERMOSTAT, WATER PUMP AND COOLANT HOWEVER, THE FAILURE PERSISTED. THE CERTIFIED MECHANIC DIAGNOSED THAT THE HEAD GASKETS HAD BLOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629248August 28, 2014
VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A STOP CAR LURCHES FORWARD. THERE IS NO SUCH THING AS SMOOTH ACCELERATION WITH THIS VEHICLE. AFTER READING ALL OF THE OTHER INCIDENCES OF THIS AND WORSE ON THIS MODEL CAR ON THIS SITE, I WILL FILE A COMPLAINT AND DUMP THE DARN CAR. THIS WAS MY FIRST SUBARU, PURCHASED USED, AND I WAS EXCITED TO HAVE PURCHASED IT. NOW IT SEEMS LIKE A CURSE. I BOUGHT IT BECAUSE CONSUMER REPORTS RATED IT AS ONE OF THE SAFEST FOR TEEN DRIVERS. CANCELED MY CONSUMER REPORTS SUBSCRIPTION. I BOUGHT IT FOR MY DAUGHTER - NOW I WILL NOT LET HER DRIVE IT. NO MORE SUBARUS FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615362July 22, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND THE CRUISE CONTROL ENGAGED, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO BEGAN TO HEAR AN ABNORMAL SOUND IN THE FRONT OF THE VEHICLE AND DEACTIVATED THE CRUISE CONTROL. THE VEHICLE PERSISTED TO ACCELERATE INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL CABLE WAS DISARRANGED CAUSING THE CRUISE CONTROL TO FAIL. THE VEHICLE WAS REPAIRED HOWEVER, THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS DAMAGED DUE TO A ROD IN THE ENGINE FROM THE DAMAGE OF THE CRUISE CONTROL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V128000(VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610527July 14, 2014
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS PULLING INTO MY DRIVEWAY WHEN I STEPPED ON THE BRAKES THE CAR LUNGED FORWARD AND STRUCK A BOAT ON A TRAILER IN MY DRIVEWAY SENDING IT INTO THE SIDE OF MY HOME THE MORE I STEPPED ON THE BRAKE THE FASTER THE ENGINE ACCELERATED I EVENTUALLY ENDED UP CRASHING INTO A TREE WHICH FINALLY STOPPED THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542004September 5, 2013
ENGINE
MULTIPLE HEAD GASKET FAILURE AT 60,000 MILE INTERVALS SINCE THE CAR WAS NEW. IT SEEMS LIKE THE MANUFACTURER IS COVERING UP A VERY BAD ENGINE DESIGN AFTER LOOKING ONLINE OF VERY SAME REPORTS. I AM SURPRISED WITH ALL OF THE COMPLAINTS IT IS NOT BEEN RECALLED OR CORRECTED. UNFORTUNATELY, DUE TO COSTS OF REPAIR I AM FORCED TO SCRAP THE CAR AND FIND A DIFFERENT CAR COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519453June 12, 2013
ELECTRICAL SYSTEM
DRIVERS DOOR STARTED SMOKING AND FLAMING. I PULLED THE PART OF DOOR/ARMREST HOLDING THE WINDOW/MIRROR/LOCK CONTROLS AND WAS ABLE TO PULL OVER AND BLOW OUT FLAMES BEFORE FIRE SPREAD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10498861February 19, 2013
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
2004 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO UNIVERSAL JOINT FAILURE. CONSUMER ALSO SEEKS REIMBURSEMENT OF REPAIRS. *SMD THE CONSUMER STATED THE FAILURE OF THE UNIVERSAL JOINT CAUSED SIGNIFICANT DAMAGE TO THE TRANSMISSION HOUSING, DRIVELINE, SHIFTER AND UNDERSIDE OF THE VEHICLE, AN INSPECTION REVEALED THE UNIVERSAL JOINT FAILED DUE TO DRY NEEDLE BEARINGS, WHICH CAUSED IT TO SNAP AND BREAK AWAY FROM THE TRANSMISSION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496301February 4, 2013
ENGINE, ELECTRICAL SYSTEM
THE CAR BURST INTO FLAMES AT 2:30 IN THE MORNING IN MY DRIVEWAY. WE LAST DROVE THE CAR HOME AT 10:30 THE NIGHT BEFORE, SO THE CAR HAD BEEN SITTING FOR FOUR HOURS IN COLD WEATHER (AROUND 20 DEGREES). THE DOGS STARTED BARKING AND I WOKE UP TO FIND MY CAR BURNING IN THE DRIVEWAY. FIRETRUCK CAME AROUND 5 MINUTES LATER AND PUT OUT FIRE. FIRE WAS BURNING AROUND ENTIRE VEHICLE. FIREMAN SAID THAT FIRE APPEARED TO BE INTERNAL TO THE CAR AND NOT CAUSED BY HUMAN INTERVENTION. POLICE PUT THE FIRE DOWN AS A "ROUTINE" ENGINE FIRE. I AM VERY CONCERNED ABOUT THE SAFETY OF OLDER SUBARU VEHICLES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10465672July 14, 2012
SUSPENSION
FRONT AXLE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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