Subaru Legacy Complaints (2019)

123 consumer complaints on file.

#11466540May 28, 2022
SEATS
The front drivers seat was making a creaking noise. The noise is coming from a faulty weld in the seat frame. Research into the the problem shows numerous other complaints about the seat frame creaking for the legacy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462005April 25, 2022
ELECTRICAL SYSTEM
Battery dies if car not used for a period of time. No telling when this will happen. Problem worse when ambient temperature cold but has happened in summer as well. Sometimes when not driven for a week but other times just a couple days. Has not stranded me yet, but not hard to imagine leaving at an airport and coming back to a dead car in a dark parking structure. Not even enough power to open the doors with fob. Taking it to dealer in a couple weeks for recall(fuel pump) and this problem. They may replace battery but as in other Subarus I figure the problem will persist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461827April 22, 2022
UNKNOWN OR OTHER
I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454602March 1, 2022
VISIBILITY/WIPER
Winshield cracked with unknown reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450631February 6, 2022
VISIBILITY/WIPER
UNKNOWN Spontaneous, crack located near perfect center of lower windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450131February 3, 2022
VISIBILITY/WIPER
Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448933January 26, 2022
VISIBILITY/WIPER
Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447652January 16, 2022
ELECTRICAL SYSTEM
IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439412November 4, 2021
VISIBILITY/WIPER
3 TIMES i HAVE CHANGED OUT THE WINDSHIELD With Not ever having anything hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431297September 1, 2021
VISIBILITY/WIPER
The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426653July 27, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424616July 13, 2021
ELECTRICAL SYSTEM
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423312July 3, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421436June 18, 2021
VISIBILITY/WIPER
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415068May 4, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414538April 29, 2021
VISIBILITY/WIPER
CRACKED WINDSHIELD FOR NO APPARENT REASON. I HAVE ALREADY REPLACED IT SEVERAL TIMES. VEHICLE WAS ALWAYS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413159April 21, 2021
VISIBILITY/WIPER
WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN IMPACTED BY THE FAULTY OEM WINDSHIELDS THAT SUBARU IS USING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398109February 26, 2021
VISIBILITY/WIPER
I WAS DRIVING ON 167 FREEWAY GOING TO WORK THE NEXT DAY I FOUND A CRACKED A LONG LINE ON MY WINDSHIELD ALSO CRACKED FOUND ON LEFT DRIVER SIDE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396972February 19, 2021
VISIBILITY/WIPER
I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389923January 25, 2021
VISIBILITY/WIPER
THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR DID NOT CONTAIN THE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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