Subaru Impreza Complaints (2004)
96 consumer complaints on file.
- #10903274September 2, 2016SUSPENSION
LOWER CONTROL ARM FAILED CAUSING A COMPLETE LOSS OF STEERING DUE TO RUST.CAR WAS STARTING OUT JUST AFTER TRAFFIC LIGHT TURNED GREEN SO A VERY SLOW SPEED.THIS WOULD HAVE BEEN MUCH WORSE IF I WAS TRAVELING AT A FASTER SPEED. CAR WAS PREVIOUSLY RECALLED FOR THIS SAME ISSUE AND THE REPAIR WAS TO INSPECT AND SPRAY RUST PROOFING ON LOWER CONTROL ARMS. THIS WAS NOT AN ACCEPTABLE REPAIR AS IT FAILED ANYWAY. I HAVE A 2006 SAME MAKE AND MODEL WITH THE SAME RECALL AND IT WAS SPRAYED WITH RUST PROOFING. I EXPECT IT WILL FAIL ALSO IF SOMETHING MORE IS NOT DONE LIKE REPLACING THEM. SO FAR DEALER REFUSES TO REPLACE THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10887970July 23, 2016AIR BAGS
SUBARU RECALL CAMPAIGN WQR-53 NHTSA RECALL NO. 15V-323 CALLED THE DEALER THREE TIMES TO HAVE IT REPLACE. NO CALLED BACK WHAT OR WHERE DO I GO FROM HERE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863934May 9, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V32300 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10840316March 7, 2016AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL LETTER DATED JULY 2015. HAVING RECEIVED NO UPDATE I CALLED THE DEALERSHIP, DUTEAU SUBARU, IN LINCOLN, NE THIS FALL. THEY SAID THEY HAD NO PARTS. ON SUBARU'S WEBSITE TODAY I READ INSTRUCTIONS TO CALL THE DEALERSHIP AND MAKE AN APPOINTMENT FOR REPAIR. CALLING THE DEALERSHIP I WAS UNABLE TO MAKE AN APPOINTMENT. THEY DID OFFER TO PUT MY NAME ON A WAITING LIST SHOULD PARTS ARRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839017February 29, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823924February 3, 2016FUEL/PROPULSION SYSTEM
IN TEMPATURES LESS THAN FREEZING, A STRONG ODOR OF GASOLINE IS NOTICED WITHIN THE CABIN. FUEL LINES ARE NOT CRACKED IN ANY WAY, CLAMPS HAVE BEEN TIGHTENED, ALL MEASURES TAKEN UP TO REPLACING ALL FUEL LINES, WHICH IS NOT NEEDED. THIS IS A KNOWN ISSUES WITH PRIOR MODELS AS WELL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822696January 27, 2016FUEL/PROPULSION SYSTEM
PLEASE NOTE THAT RECALLS HAVE BEEN DONE FOR THE EXACT SAME PROBLEM ON THE 2002 & 2003 SUBARU IMPREZA MODELS, BUT NOT THE 2004. WHEN THE VEHICLE IS PARKED OR BEING DRIVEN IN COLDER TEMPERATURES (BELOW 45 DEGREES), THE FUEL HOSE CONSTRICTS CAUSING FUEL TO SPILL OUT ONTO THE INTAKE MANIFOLD & THE ENGINE TO HEAVILY SMOKE. DURING WARMER TEMPERATURES, THE VEHICLE DOES NOT SMOKE BUT THERE IS STILL A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT. THE FUEL HOSES ARE INTACT WITH NO CRACKS OR BREAKS OF ANY KIND. I HAVE FOUND HUNDREDS OF OTHER 2004 MODEL CONSUMER'S WITH THE SAME ISSUE. I HAVE ATTACHED A COPY OF ONE OF THE FORUM'S FOR YOUR REFERENCE. I HAVE CALLED SUBARU OF AMERICA REGARDING THIS, BUT HAVE BEEN TOLD MY CLAIM IS NOT VALID BECAUSE THE VEHICLE HASN'T HAD THIS PROBLEM BEFORE. I EXPLAINED THAT THE VEHICLE HADN'T LIVED IN COLDER TEMPERATURES UNTIL WE BOUGHT IT. STILL NO HELP. THIS HAS THE POTENTIAL TO CAUSE AN ENGINE FIRE AND POSES A HUGE SAFETY RISK. PLEASE HELP!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10820568January 15, 2016FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL WHEN TEMPERATURES ARE BELOW FREEZING THAT DOES NOT DISIPATE. 2002-2003 MODELS HAVE BEEN RECALLED FOR SAME DESIGN FLAW IN FUEL LINE. SINCE I OWN A 2004, REPAIR MAY COST UPWARDS OF $400 DUE TO EXTENSIVE LABOR INVOLVED. FOUND MANY OTHERS WITH SAME ISSUE WHEN RESEARCHING SITUATION ONLINE. I AM CONCERNED ABOUT POTENTIAL FIRE HAZARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816631December 28, 2015FUEL/PROPULSION SYSTEM
IN COLD WEATHER <30 DEGREES F, GASOLINE LEAKS FROM THE FUEL LINES UNDER THE INTAKE MANIFOLD. THE LEAK APPEARS TO BE COMING FROM WHERE THE RUBBER FUEL LINE IS CONNECTED TO THE METAL FUEL LINE ON UNDER THE PASSENGER SIDE OF THE INTAKE MANIFOLD. LOOKS TO BE A LOOSE HOSE CLAMP. THERE IS NO ACCESS TO THIS LINE TO FACILITATE TIGHTENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10794525November 17, 2015SUSPENSION
TL* THE CONTACT OWNS A 2004 SUBARU IMPREZA. WHILE BRAKING, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS SEVERELY CORRODED AND WAS BENDING TO THE POINT OF DETACHMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783108October 17, 2015UNKNOWN OR OTHER
I HAVE AN AIRBAG RECALL ON THE 2004 SUBARU IMPREZA. I HAVE CONTACTED THE AUTHORIZED SUBARU RECALL VENDOR, WALSAR SUBARU. THEY TOLD ME THAT THEY DON'T KNOW WHEN A KIT WILL BECOME AVAILABLE. THIS IS A VERY DANGEROUS SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10777972September 28, 2015FUEL/PROPULSION SYSTEM
RAW FUEL SMELL WHEN STARTING OUR 2004 SUBARU WRX IN SUB FREEZING WEATHER. THE FUEL FUMES FILL THE CABIN AND CREATE A FIRE HAZARD UNDER THE HOOD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10717583May 21, 2015AIR BAGS
THE AIRBAG LIGHT IS ON AND I DO NOT KNOW WHY. I HAVE NOT BEEN IN A CRASH, BUT I AM WORRIED IT MAY DEPLOY OR FAIL TO DEPLOY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683962February 18, 2015FUEL/PROPULSION SYSTEM
MY 2004 IMPREZA WRX STI LEAKS GASOLINE OUT OF A FUEL LINE UNDER THE INTAKE MANIFOLD EVERY TIME THE TEMPERATURE DROPS BELOW ABOUT 30 F. THE RUBBER HOSE CONNECTING THE METAL FUEL LINES ISN'T LONG ENOUGH AND AT THAT TEMPERATURE THE SHRINKAGE IS ENOUGH TO MAKE IT VISIBLY DRIP GASOLINE WHILE THE CAR IS RUNNING. THE HOSE LOCATION REQUIRES REMOVING THE INTAKE MANIFOLD TO GAIN ACCESS TO FIX THE PROBLEM. I'VE RESEARCHED THIS ISSUE AND THERE ARE MANY, MANY SUBARU OWNERS WITH THE SAME PROBLEM. SUBARU DID A RECALL FOR 2000-2002 VEHICLES, BUT THIS PROBLEM AFFECTS MANY OTHER YEARS OF IMPREZA WITH THE EXACT SAME FUEL RAIL SETUP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671803January 12, 2015FUEL/PROPULSION SYSTEM
THERE IS A VERY STRONG SMELL OF UNBURNED FUEL IN THE CABIN ON COLD DAYS (BELOW 10F). THE FUEL SMELL DISSIPATES WHEN THE CAR WARMS-UP. THE SMELL HAS CAUSED PASSENGERS IN THE CAR TO BECOME SICK AND IS A SERIOUS DISTRACTION TO DRIVING. WHEN I CONTACTED TWO DIFFERENT SUBARU DEALERS, THEY ACTED LIKE IT WAS THE FIRST TIME THEY HAD HEARD OF THIS ISSUE AND BOTH WANTED TO TAKE THE ENGINE APART. HOWEVER, A QUICK SEARCH ON THE INTERNET REVEALS THIS IS A PREVALENT ISSUE FOR THE SUBARU IMPREZA IN COLD WEATHER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10670932January 8, 2015FUEL/PROPULSION SYSTEM
WHILE UNDER FREEZING TEMPERATURES OUTSIDE CAR SMELLS STRONGLY OF FUEL WHILE RUNNING. SOMETIMES IT TAKES HALF AN HOUR OR MORE TO JUST WHAT I CONSIDER BREATHABLE AIR IN THE CABIN. IT WAS -20 DEGREES OUTSIDE SO OPENING WINDOWS IS NOT AN OPTION AND DRIVING IN GAS FUMES IS NOT SAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629967September 2, 2014AIR BAGS
I HAVE RECEIVED A NOTICE THAT MY CAR IS BEING RECALLED UNDER SUBARU RECALL CAMPAIGN WQL-48 (NHTSA RECALL NUMBER 14V-399), FOR A PROBLEM WITH AIRBAG INFLATORS. SINCE THEN, I HAVE CONTACTED 3 DIFFERENT SUBARU DEALERS TO TRY AND SCHEDULE A TIME TO BRING MY CAR IN TO HAVE THE WORK PERFORMED. HOWEVER, I WAS TOLD THAT THEY DON'T HAVE THE NECESSARY PARTS IN STOCK. I HAVE CONTACTED SUBARU OF AMERICA, AND WAS TOLD THAT I WILL BE RECEIVING ANOTHER LETTER ONCE THE PARTS ARE AVAILABLE TO PERFORM THE RECALL WORK. FROM WHAT I UNDERSTAND, THE MANUFACTURER HAS A CERTAIN TIME WINDOW TO NOTIFY THE CONSUMER ONCE THE RECALL IS ANNOUNCED; HOWEVER, I FEEL THAT IN THIS CASE, THE NOTIFICATION IS USELESS, SINCE I'M UNABLE TO GET THE CAR REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605466June 24, 2014SUSPENSION
WHILE DRIVING ALONG A SMOOTH, STRAIGHT STRETCH OF US-12 THE RIGHT LOWER CONTROL ARM BROKE AT THE HANGER BRACKET. SEE HTTP://I62.TINYPIC.COM/2AJQ7EX.JPG. CONTROL ARM HAD BEEN "RUSTPROOFED" AS PART OF THE 2011 RECALL. AT ONE POINT ALONG THE BREAK THE METAL MEASURES LESS THAN 4 HUNDREDTHS OF AN INCH (0.0355") - SEE HTTP://I62.TINYPIC.COM/2Q3QA1T.JPG. THE SWAY BAR LINK ALSO BROKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604471June 19, 2014STRUCTURE:BODY
DOOR LATCHING MECHANISM BECAME DETACHED FROM FRONT DRIVER DOOR. DOOR PARTIALLY OPENED UNEXPECTEDLY. ONCE THE DOOR OPENED WITHOUT INITIATION, IT COULD NO LONG BE CLOSED. UPON INSPECTING THE LATCH MECHANISM ATTACHMENT TO THE DOOR FRAME, TWO OF THE THREE CONNECTION BOLTS (PHILLIPS HEAD) WERE COMPLETELY MISSING AND THE THIRD REMAINING BOLT WAS HANGING BY A SINGLE THREAD. THIS WAS AN OEM FACTORY ATTACHMENT THAT HAD NEVER BEEN MODIFIED OR REMOVED SINCE THE VEHICLE WAS FIRST PURCHASED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585733April 30, 2014SUSPENSION
I WAS DRIVING ON I190 IN WORCHESTER MA MERGING INTO I290 WHEN THE LOWER CONTROL ARM BROKE AND THE FRONT END COLLAPSED CAUSING LOSS OF CONTROL OF THE VEHICLE. AT THE SUBARU DEALER'S THE CONTROL ARM AND SUB FRAME WERE FOUND TO BE RUSTED CLEAR THROUGH. THERE WAS A FACTORY RECALL ISSUED IN 2011, WHICH WE WERE NOT INFORMED OF. THE VEHICLE HAS BEEN SERVICED BY SUBARU ONLY SINCE WE PURCHASED IT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0