Saturn Vue Complaints (2002)
167 consumer complaints on file.
- #10070255January 15, 2004ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
THIS VEHICLE HAS HAD THIS TROUBLE SINCE ITS PUCHASE. AFTER THE FIRST BREAK DOWN, SATURN RETURNED IT TO US STATING THAT IT WAS A LOOSE BATTERY TERMINAL. THE SECOND TIME SATURN STATED THAT THEY REPLACED TWO OF THE THREE ON BOARD COMPUTERS, THEY ALSO STATED THAT A FULL DIAGNOSTIC AND REPAIR RECORD WOULD BE FOWARDED TO US. THAT NEVER CAME. YESTEDAY 7/6/03 THE ENGINE SHUT OFF IN TRAFFIC. I COULD NOT GET IT STARTED AND HAD TO HAVE IT TOWED. I WILL NOT PUT MY FAMILY BACK IN THIS CAR AGAIN, I DON'T TRUST SATURN, THE COMPANY OR THE VEHICLE WITH MY FAMILIES LIVES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10053148January 14, 2004ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL:SPRINGS
I OWN A 2002 SATURN VUE AND BEFORE I HAD IT 1 MONTH A SQEAL WAS HEARD. THE DEALER REPLACED BOTH FUEL PUMPS. A FEW MONTHS AGO THE SERVICE ENGINE LIGHT CAME ON AND IT WAS A FULE EVAP ISSUE. IT CAME ON AGAIN 2 WEEKS AGO AND THIS TIME THE FUEL EVAP CANISTER WAS REPLACED. I AM CONCERNED WITH SAFETY OF THIS VEHICLE BECAUSE OF THE FUEL ISSUES. ALSO IN MID DECEMBER THE CLUTCH RETURN SPRING SNAPPED IN HALF. THE AIR CONDITIONING LINES LEAKED INTO THE VEHICLE. I BELIEVE THIS CAR IS A LEMON!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034236September 12, 2003ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THIS PROBLEM OCCURRED THREE TIMES. DEALER NOTIFIED. *AK THE CONSUMER NOTICED THE RADIO/DASH LIGHTS WERE DIM PRIOR TO THE STALLING. THE BLOCK ASSEMBLY AND WIRING HARNESS JUNCTION WAS REPLACED. THE GROUND CONNECTOR IN THE LEFT FRONT BUMPER AREA WAS LOOSE AND WAS TIGHTENED/RE-ASSEMBLE. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038073September 3, 2003STEERING
VEHICLE CAME EQUIPPED WITH AN ELECTRONIC STEERING MECHANISM. THE STEERING MECHANISM FAILED WHICH RESULTED IN POOR STEERING AND LOSS CONTROL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025979July 13, 2003VISIBILITY:SUN/MOON ROOF ASSEMBLY
SATURN VUE 2002.SUNVISOR DOES NOT SWING ALL THE WAY TO THE WINDSHIELD BECAUSE OF DEFECTIVE ORIGINAL PART. (THE DESIGN IS DEFECTIVE. THE PART WAS MANUFACTURED AS REQUESTED) HAVE CONTACTED SATURN IN THIS REGARD AND THEY INSIST I MUST PURCHASE A NEW, NOW REDESIGNED PART. INCE THERE IS A DANGER OF NOT SEEING THE ROAD AS I DRIVE, I INSIST THAT SATURN MUST REPLACE THESE PARTS ON ALL 2002 SATURN VUE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025980July 13, 2003POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE TRANSMISION DOWN SHIFT VERY HARD IN STOP AND GO DRIVING CONDITION. I HAVE TAKEN THE CAR MANY TIMES TO SATURN. HOWEVER, THEY INSIST THAT THIS AUTOMATIC TRANSMISION IS DESIGNED PROPERLY. MY CAR DOWNSHIFT SO HARD I DO NOT LET MY WIFE DRIVE.*AK HAS ANYBODY ELSE COMPLAINT ABOUT IT?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023669June 24, 2003STEERING
RUBBING SOUND IN STEERING COLUMN. DEALER SAYS SATURN KNOWS OF THE PROBLEM AND IS LOOKING FOR A FIX. HAVE BROUGHT IT IN 3 TIMES AND NOTHING HAS WORKED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10019217May 24, 2003ENGINE AND ENGINE COOLING:ENGINE
WHEN COMING TO A STOP THE VEHICLE CHUGGS (SURGES) AND ACTS LIKE IT IS GOING TO STALL. THIS PROBLEM HAS BEEN LOOKED AT BY THE DEALER AND THEY BASICALLY SAY "ALL SYSTEMS OPERATING AS INTENDED". THIS SITUATION IS VERY SIMILAR TO COMPLAINT NUMBER 567762. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10018861May 17, 2003ELECTRICAL SYSTEM:HORN
THE HORN ON THE STEERING WHEEL IS SO DIFFICULT TO OPERATE THAT IT IS COMPLETELY USELESS. WHILE DRIVING, A PERSON CANNOT FEEL WITH HIS/HER FINGERS THE DIFFERENCE IN TEXTURE ON THE WHEEL FROM WHERE THE HORN IS LOCATED AND WHERE IT IS NOT. ONCE IT IS FOUND, THE PLASTIC IS SO DIFFICULT TO DEPRESS THAT AN INDIVIDUAL MUST APPLY AN EXTREME AMOUNT OF PRESSURE WITH THEIR ENTIRE FIST FOR THE HORN TO GO OFF, AND FINALLY, THE AREA TO ACTIVATE THE HORN IS SO SMALL IT IS ALMOST IMPOSSIBLE TO FIND, I ESTIMATE IT IS SLIGHTLY SMALLER THAN THE NAIL ON MY THUMB...AND I HAVE VERY AVERAGE SIZE HANDS FOR A MAN. THIS IS AN EXTREMELY DANGEROUS HORN ASSEMBLY, AS A RESULT, IT IS USELESS IN REAL LIFE DRIVING SITUATIONS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10018584May 12, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRYING TO STOP BY APPLYING THE BRAKES WHEN APPROACHING AN INTERSECTION, THE ACCELERATOR WOULD NOT DISENGAGE AND CAUSED THE VEHICLE TO BE UNSTOPPABLE IN THAT SHORT DISTANCE. THE TRANSMISSION ON THIS VEHICLE HAS HAD SEVERAL PROBLEMS OF THIS TYPE AND HAS BEEN REPORTED ON THE INTERNET AND BY OTHER OWNERS. THE RESULT WAS A COLLISION THAT TOTALED THE SATURN AND ANOTHER DRIVER'S VOLVO. *NLM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10017858May 6, 2003POWER TRAIN
THE CONSUMER INSISTED THE 2002 SATURN VUE WAS A POTENTIAL DEATH TRAP FOR ANYONE WITH SIGNIFICANT DRIVING REQUIREMENTS. ACCORDING TO VUE OWNER'S MANUAL ALL-WHEEL DRIVE (AWD) SYSTEM HAS THE FOLLOWING FATAL FLAW. IF VEHICLE IS EXPOSED TO EXTENDED HEAVY USAGE, THE AWD SYSTEM WILL SHUT OFF TO PROTECT THE SYSTEM FROM OVER HEATING. WHEN THE SYSTEM COOLS, THE AWD SYSTEM WILL ACTIVATE ITSELF AGAIN AUTOMATICALLY. COOL DOWN PERIOD CAN TAKE UP TO 20 MINUTES DEPENDING ON OUTSIDE TEMPERATURE AND VEHICLE USE. CONSUMER PRESENTED THE FOLLOWING ARGUMENTS TO SATURN, AND THEY REFUSED TO DO ANYTHING ABOUT THEM. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011806April 9, 2003SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL WAS DIFFICULT TO REACH. *TS *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10010603March 17, 2003AIR BAGS:FRONTAL
ON MARCH 14, 2003, MY FAMILY AND I WERE TRAVELING W ON HWY 138 IN STOCKBRIDGE, GA. WE HAD A GREEN LIGHT AND WERE PROCEEDING THROUGH WHEN A FORD EXPLORER PULLED IN FRONT OF US. WE HIT HIM IN THE PASSENGER SIDE, SQUARELY ACROSS THE FRONT OF OUR VEHICLE. WE WERE TRAVELING APPROXIMATELY 45 MPH WHEN WE HIT AND THE TWO FRONT AIRBAGS DID NOT DEPLOY. THE DAMAGE TO OUR VEHICLE IS EQUAL ACROSS THE FRONT AND THE FRONT END OF THE VEHICLE IS CRUSHED ALL THE WAY TO THE FRONT TIRES. OUR VEHICLE WAS A 2002 SATURN VUE. NO ONE WAS INJURED SERIOUSLY, BUT WE WERE TOLD WHEN WE BOUGHT THE CAR THAT THE AIRBAGS DEPLOY IN FRONT END COLLISIONS. *NLM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006085January 31, 2003SEAT BELTS:FRONT:RETRACTOR
VEHICLE'S SEAT BELT HAVE BROKEN THEY WONT LOCK OR RETRACT. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10004977January 30, 2003AIR BAGS
IN EXTREME COLD WEATHER, THE AIR BAG TROUBLE LIGHT STAYS ILLUMINATED AFTER VEHICLE IS STARTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10003044January 20, 2003ELECTRICAL SYSTEM:HORN
WHEN MY 2002 SATURN VUE IS VERY COLD 20 DEGREES OR COLDER INSIDE CAR THE HORN IS VERY HARD TO PUSH THE PLASTIC WILL NOT FLEX MANY WOMEN WUOLD NOT BE ABLE TO USE THE HORM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10004167January 17, 2003POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
WHEN SHIFTED FROM REVERSE TO FIRST GEAR, THE SHIFTER HAD BROKEN. TS THERE HAD BEEN A CHATTER IN THE SHIFTER WHEN THE CLUTCH WAS RELEASED, ALSO WHEN THE GAS WAS APPLIED, SOMETIMES CAUSING A SURGE IN THE FIRST GEAR. THE DEALER STATED THE SHIFT CABLE AND ADJUSTER HAD BROKEN. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10003679January 13, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED SEVERE VIBRATION, ESPECIALLY WHEN BRAKING.*JB. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000798January 8, 2003POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
IN JULY I BOUGHT A 2002 SATURN VUE. OVER CHRISTMAS HOLIDAYS I NOTICED IT WAS LEAKING TRANSIMISSION FLUID FROM A CONNECTION IN FRONT OF THE VEHICLE. I WAS AMAZED TO FIND THESE LINES TOTALLY UNPROTECTED AND VULNERABLE TO ROAD HAZARD DAMAGE. DUE TO THEIR PROXIMITY TO THE EXHAUST I'M CONCERNED WITH A RUPTURE AND FIRE. I HAVE PICTURES AVAILABLE TO SHOW THE LOCATION OF THESE LINES BUT AM UNABLE TO ATTACH THEM TO THIS TYPE OF FILE. THIS IS AN ACCIDENT WAITING TO HAPPEN!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000748January 6, 2003POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD WIPER/WASHER, STEERING:COLUMN
I HAVE ALSO FOUND A METAL CLANKING SOUND COMING FROM THE FRONT DRIVER''S SIDE OF THE VEHICLE WHEN SHIFTING THE CAR OUT OF PARK, OR REVERSE. IT STILL CONTINUES TO HAVE PROBLEMS BETWEEN THE SPEEDS OF 12 TO 30 MPH, AGAIN THE PROBLEM PRESENTS ITSELF MOSTLY WHEN THE VEHICLE IS COASTING AND LOSING MOMENTUM. THE VEHICLE WOULD BE SLOWING DOWN WITHOUT ANY AID OF BRAKING OF ANY KIND AND AS THE VEHICLE WOULD ATTEMPT TO DOWN SHIFT, IT WOULD SOMETIMES MAKE A CLANKING NOISE, OR BUCK, OR IN THE MOST EXTREME CASES COMPLETELY STALL OUT. ALSO THE WIPER SPRAYERS HAVE BROKEN TWICE, AND THE DEALER EXPECTS THEM TO BREAK AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0