Saturn Vue Complaints (2009)

125 consumer complaints on file.

• #10359322October 5, 2010
  ELECTRICAL SYSTEM

  MY 2009 SATURN VUE HYBRID HAS HAD 2 CAR BATTERIES DIE AND THE HYBRID BATTERIES HAVE HAD TO BE REPLACED AS WELL. I PURCHASED THE VUE IN JULY OF 2009. THE FIRST CAR BATTERY WAS REPORTED DEAD BY THE LOU FUZE DEALERSHIP LESS THAN A WEEK AFTER MY PURCHASE AND REPLACED UNDER WARRANTY. THE HYBRID BATTERIES WERE DEEMED "DEAD" BY THE LOU FUZE DEALERSHIP IN JULY 2010 AND REPLACED UNDER WARRANTY. IN OCTOBER 2010, THE CAR BATTERY WAS AGAIN DEEMED "DEAD" AND REPLACED BY THE LOU FUZE DEALERSHIP. EACH TIME THE CAR BATTERY WAS REPLACED, I WAS TOLD BY THE DEALERSHIP THAT BATTERIES WILL DIE QUICKLY IN EXTREME CONDITIONS. I WAS NOT AWARE THAT THE ST. LOUIS AREA QUALIFIED AS EXTREME IN TERMS OF WEATHER. ADDITIONALLY, I WAS TOLD BY THE SERVICE MANAGER DURING MY THE OCTOBER 2010 INCIDENT THAT I SHOULD BE HAPPY IT WAS ONLY MY CAR BATTERY THAT WAS DEAD BECAUSE THE HYBRID BATTERIES ARE ON BACK ORDER. IT SEEMS THAT THERE IS SOMETHING VERY WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM OF THE VUE HYBRID AND MY DEALERSHIP IS NOT BEING FORTHRIGHT ABOUT THE LARGER ISSUE. EVENTUALLY MY WARRANTY WILL RUN OUT AND THEN I WILL BE STUCK WITH A VERY EXPENSIVE LEMON! PLEASE HELP! *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10322884March 30, 2010
  EQUIPMENT, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

  WHILE CHANGING A FLAT TIRE ON THE DRIVER SIDE FRONT TIRE, THE FACTORY-SUPPLIED SCREW-TYPE JACK COLLAPSED, AND BENT ALMOST IN HALF. AT THE TIME OF THE INCIDENT, THE PARKING BRAKE WAS SET AND THE JACK WAS PROPERLY LOCATED. THE MANUFACTURER REFUSED TO REPLACE THE PART.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10315182March 1, 2010
  ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2009 SATURN VUE. DURING A ROUTINE OIL CHANGE, THE MECHANIC STATED THAT THERE WERE PIECES OF METAL IN THE OIL FILTER. THE VEHICLE DIDN'T MALFUNCTION OR AFFECT HIS ABILITY TO DRIVE AT THE TIME OF THE COMPLAINT. HE SCHEDULED AN APPOINTMENT WITH THE DEALER ON 03/02/2010. HE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 5,325. THE FAILURE MILEAGE WAS 5,266.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10299575January 13, 2010
  AIR BAGS

  I WAS HIT ON DRIVER SIDE DOOR..HIGH SPEED IMPACT.. FIRE DEPT NEEDED TO USE JAWS OF LIFE TO GET ME OUT.. I WAS UNCONSCIOUS AND TAKEN TO TRAUMA..NO AIRBAGS DEPLOYED..HITS WERE ALSO NOTED TO FRONT PANEL AND REAR..CAR WAS TOTALED. *TR

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0

• #10288795October 17, 2009
  STRUCTURE

  NO ACCIDENT. I'M REPORTING DESIGNFLAW: SATURN VUE SERVICE MANUAL STATES NOT USE TIRE CHAINS, BUT NO SUGGESTION OF WHAT TO USE IN SNOW. AFTER MANY PHONE CALLS I FOUND SATURN SELLS SPIKE SPIDERS FOR $470 TO MORE THAN $500 A POP. THESE SPIKES ARE SAID BY THE SPIKE SPIDER MANUFACTURER, NOT TO INTERFERE WITH SENSORS, BRAKES, SUSPENSION ON THE SIDE OF THE TIRE NEXT TO THE VEHICLE. MY SATURN DEALERSHIP WAS CAREFUL NOT TO RECOMMEND THESE VERY EXPENSIVE SPIKES. I HAD TO ASK THEM. BUT SATURN DOES SELL THEM AT THEIR DEALERSHIPS. WHEN CALLING THE NATIONWIDE SATURN CUSTOMER SERVICE NUMBER, THEY DIDN'T HAVE AN ANSWER AT ALL FOR ME. IN FACT, THEY WANTED TO TALK ABOUT EVERYTHING BUT MY QUESTION. SO, IT IS EITHER PAY FOR VERY EXPENSIVE AFTER MARKET PRODUCT OR USE NOTHING. I FEAR THE LATTER. HOW MANY FOLKS WILL GO WITHOUT THIS WINTER DUE TO COST AND AVAILABILITY. ALL DUE TO THE DESIGN OF THE VEHICLE. SOMEONE WASN'T THINKING. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0