Saturn Vue Complaints (2005)

170 consumer complaints on file.

#10643866October 10, 2014
ELECTRICAL SYSTEM
MY KEY CAN BE REMOVED FROM THE IGNITION WHEN I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641795October 6, 2014
STEERING
I WAS DRIVING ON THE FREEWAY ABOUT 60 MPH AND NOTICED THERE WAS A BURNING SMELL COMING FROM THE STEERING WHEEL AND THEN THERE WAS SMOKE. I EXITED THE FREEWAY AND LET THE CAR SIT FOR ABOUT 10 MINUTES AND THE SMOKE WENT AWAY. I TOOK THE CAR TO THE MECHANIC AND WE COULDN'T GET THE CAR TO DUPLICATE THE SMELL OR SMOKE. I HAS HAPPENED SEVERAL TIMES SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641355October 4, 2014
ELECTRICAL SYSTEM
THE IGNITION LOCK CYLINDER ON MY VEHICLE HAS BEEN HAVING ISSUES SINCE I BOUGHT IT. THE KEY WILL FALL OUT WHILE DRIVING AT ANY SPEED WHILE THE ENGINE IS RUNNING. AFTER I AM STOPPED AND PARKED, THE IGNITION LOCK CYLINDER SEIZES UP AND WILL NOT ALLOW ME TO REMOVE KEY UNTIL AFTER I HAVE ALMOST EXHAUSTED ALL OPTIONS TO GET IT OUT, IE. SHAKING KEYS, BANGING ON IGNITION HOUSING, AND FINALLY HAVING TO USE FORCE AND ALMOST BREAKING THE KEY OFF IN THE IGNITION CYLINDER LOCK. AFTER LEAVING IT PARKED OVER NIGHT AND THE NEXT DAY TRYING TO START MY CAR, THE KEY IS HARD TO GET INTO THE CYLINDER AND HARD TO TURN IT TO THE RUN POSITION, BUT YOU CAN TAKE THE KEY OUT AT ANYTIME IT'S IN THE RUN POSITION. I HAVE READ THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS IGNITION CYLINDER LOCK ISSUE THE SAME AS I AM HAVING, AND BELIEVE THIS TO BE A MAJOR PROBLEM WITH THE 2005 SATURN VUE'S MANUFACTURED BY GENERAL MOTORS. PLEASE ADVISE AS THIS IS ONE HECK OF A COSTLY REPAIR OF OVER 300 US DOLLARS TO REPLACE THE IGNITION SYSTEM. IF YOU WILL TAKE THE TIME TO RESEARCH THIS ISSUE AND CHECK WITH GM DEALERS ON THE NUMBERS OF VEHICLES THEY HAVE REPLACED THE IGNITION CYLINDER LOCK ON THE SATURN VUE'S I AM SURE YOU WILL FIND A HUGE PATTERN DEFECTIVENESS . MY NEIGHBOR IS A MECHANIC AND SHE SAYS SHE'S DONE TONS OF THEM OVER THE YEARS ON THIS VEHICLE IN THE AFTERMARKET FIELD OF MECHANIC WORK. SHE'S THE ONE THAT SUGGESTED I CONTACT YOUR ORGANIZATION WITH THE PROBLEM. SHE HAS DONE RESEARCH OF INTERNET FORUMS AND FOUND THOUSANDS OF COMPLAINTS AND ALSO ON WEBSITES THAT LINK UP TO YOUR ORGANIZATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639742September 29, 2014
ENGINE, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK INTERMITTENTLY. IN ADDITION, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING PRESSED. THE FAILURES OCCURRED NUMEROUS TIMES. AN INDEPENDENT MECHANIC STATED THAT THE FAILURE MAY BE DUE TO THE TORQUE CONVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639754September 29, 2014
POWER TRAIN
BACK IN 2009 I RECEIVED A NOTICED ON A RECALL ON THE TRANSMISSION. I TOOK IT TO MY DEALER AND WAS REFUSED FOR ANY HELP WITH IT. I CONTACTED GM AND THEY REFUSED TO HELP ME. FOR MANY YEARS I HAVE HAD ISSUES WITH NOISE, SHIFTING AND OTHER PROBLEMS. SOMETIMES IF I HAD IT IN REVERSE IT WOULD GO FORWARD AND IF I HAD IT IN DRIVE IT WOULD GO INTO REVERSE. THE GEARS WOULD STICK AND MY CAR WOULD JOLT REPEATEDLY. . ON THE 27TH OF SEPTEMBER I WAS ON MY WAY TO A FRIENDS HOUSE TO REPAIR MY U JOINT . I HAD MY 2 MONTH OLD SON IN THE CAR WITH ME, WE WERE ON A BUSY RD DOING 55MPH WHEN MY CAR MADE A VERY LOUD NOISE AND JUST STOPPED. IT WAS RUNNING BUT WOULDN'T GO IN ANY GEAR. IT WAS VERY SCARY AND FEARED FOR MY SONS SAFETY. I HAD IT TOWED TO MY FRIENDS HOUSE TO HAVE IT LOOKED AT AND PIECES OF MY TRANSMISSION FELL EVERYWHERE ON THE GROUND. IT COMPLETELY BLEW. I WAS GRATEFUL WE BOTH WERE NOT INJURED. I TRIED CONTACTING GM AGAIN AND THEY DENIED ANY SUCH RECALL AND REFUSED AGAIN TO HELP ME. I AM A SINGLE MOTHER WITH NO JOB AND NOW NO VEHICLE. I NEED ANY HELP I CAN POSSIBLY GET. THIS HAS BEEN VERY UPSETTING AND STRESSFUL ON ME AND UNSURE WHAT TO DO. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639309September 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD PULL OUT OF THE IGNITION WHILE THE ENGINE WAS FULLY OPERATIONAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636982September 17, 2014
ENGINE
WHILE DRIVING 45 MPH, THE CRANKSHAFT PULLEY ON FRONT OF ENGINE PARTIALLY SEPARATED FROM IT'S HUB, CAUSING A DRIVE BELT MIS-ALLIGNMENT OF THE PULLEYS FOR CRANKSHAFT, ALTERNATOR, AND AIR CONDITIONER. THIS CAUSED THE DRIVE BELT RUNNING OF THESE PULLEYS TO SHRED, RESULTING IN LOSS OF ELECTRICAL POWER WHILE DRIVING. WHILE LOOKING FOR A REPLACEMENT PART TO REPAIR THE VEHICLE, I FOUND OUT THAT GM HAS DISCONTINUED THIS PART, GM PART 12606927. ALSO, I HAVE DISCOVERED THAT A LARGE NUMBER OF THESE CRANKSHAFT DAMPNER PULLEYS ARE NOW FAILING, DEPLETING THE REMAINING GM PARTS STOCK TO ZERO IN THE USA, SUGGESTING A DEFECTIVE PART DESIGN. THIS DAMPNER-CRANKSHAFT PULLEY FITS SATURN VUE 2004 THRU 2007 WITH L66 3.5L 6 CYLINDER ENGINES, AS WELL AS OTHER GM CAR LINES. THE RESULTING LOSS OF ALTERNATOR POWER WILL QUICKLY RESULT IN DROP IN SYSTEM VOLTAGE DUE TO DISCHARGE OF BATTERY, CAUSING THE CAR ENGINE TO UNEXPECTEDLY SHUT DOWN. THIS IS A SERIOUS SAFETY ISSUE AND THESE VEHICLES NEED TO BE RECALLED BY GM TO CORRECT THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632259September 10, 2014
STEERING
I WAS UNABLE TO UNLOCK STEERING TO GET MY KEY IN. STEERING LOCKED UP. THIS HAS HAPPENED 3 OR 4 TIMES STARTING WHEN THE SUV WAS ONLY A YEAR OLD. ALSO MY KEY JUST COMES OUT WHILE SATURN IS STILL RUNNING, THIS STARTED HAPPENING IN 2009. I THOUGHT IT WAS THE KEY. I TRADED KEYS WITH MY HUSBAND. HE HAD THE SPARE. BUT IT IS STILL HAPPENING. I CAN PULL MY KEY OUT AND IT KEEPS RUNNING. THIS SATURN VUE 2005 SHOULD BE IN THE RECALL. I HAVE YOUNG CHILDREN THAT RIDE WITH ME. WHAT ARE WE WAITING FOR A INJURY OR FATALITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631560September 8, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
AFTER INITIAL START, THE CAR KEY CAN BE REMOVED FROM THE IGNITION SWITCH AND THE MOTOR CONTINUES TO RUN. TO SWITCH OFF THE MOTOR, THE KEY MUST BE REINSERTED AS USUAL. THERE IS NO RESISTANCE IN REMOVING THE KEY WHILE THE MOTOR IS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630841September 4, 2014
STEERING
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 20 MPH ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT HAD TO APPLY FORCE TO THE BRAKES AND THE STEERING WHEEL LOCKED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE CRASHING INTO A METAL GROUND WIRE WHICH FLIPPED THE VEHICLE OVER. A POLICE REPORT WAS FILED NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A BODY REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 08V470000 (STEERING) AND NHTSA CAMPAIGN ID NUMBER: 08V616000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628503August 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627861August 24, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS LEAVING WORK, I ENTERED MY CAR, PUT THE KEY INTO THE IGNITION AND ATTEMPTED TO TURN THE KEY. THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED AND THERE WAS NO UNLOCKING IT. I CALLED SEVERAL TOW COMPANIES AS THIS HAD HAPPENED A YEAR EARLIER AND A TOW COMPANY CAME OUT, SPRAYED THE IGNITION WITH WD-40 AND IT TURNED RIGHT AWAY. I TRIED THE WD-40 BEFORE CALLING THE TOW COMPANY AND IT DID NOTHING. WHEN THE TOW TRUCK ARRIVED, HE HAD MADE A STATEMENT THAT HE HAD SEEN THIS A LOT WITH THESE SUV'S. HE GOT THE KEY INTO THE AUXILIARY POSITION AND HIT IT THE KEY WITH THE HARD END OF A BUTT OF A KNIFE. THIS MADE THE IGNITION SLIP TO THE "ON" POSITION. I COULD THEN TURN THE KEY AND START THE TRUCK. I DO NOT HAVE THE MONEY TO HAVE THIS IGNITION REPLACED. I FEEL THAT THIS IGNITION SHOULD BE REPLACED AS JUST BECAUSE IT HAS NOT HAD AN ACCIDENT YET, THERE IS OBVIOUSLY A DEFECT WITH THIS IGNITION. THE STEERING COLUMN WAS LOCKED UNTIL THE KEY COULD BE TURNED TO THE "ON" POSITION. I HAVE TO LEAVE THE KEY IN THE IGNITION AT THIS TIME SO, THAT I CAN START THE TRUCK AND GET TO WORK. I AM TOLD IT WILL BE CLOSE TO $300 TO REPAIR THIS DEFECT!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627608August 22, 2014
STRUCTURE:BODY:DOOR
DRIVERS DOOR WOULD NOT OPEN FROM IN OR OUTSIDE. REFERRED TO GM DEALERSHIP THAT WAS DESIGNATED BY GM TO WORK ON SATURNS. AFTER 4 HOURS AND 441.00, THEY REMOVED THE ENTIRE DOOR AND REPLACED THE DOOR LATCH. ALL OTHER ELECTRICAL COMPONENTS WORKED SUCH AS DOOR LOCKS, HANDLES, WINDOWS AND SIDE MIRRORS. I ALSO HAVE AN IGNITION ISSUE AND CAN REMOVE THE KEY WHILE THE CAR IS RUNNING. WHY ARE SATURNS NOT PART OF THE IGNITION RECALL? JUST BECAUSE THEY ARE NO LONGER MANUFACTURED LIKE PONTIAC AND OLDSMOBILE? WHAT ABOUT OUR SAFETY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627288August 21, 2014
STEERING, ELECTRICAL SYSTEM
KEYS GET STUCK IN IGNITION NOT ALWAYS INTERMITTENT AND FOR NO REASON 5 TIMES SINCE I HAVE HAD THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626406August 19, 2014
ELECTRICAL SYSTEM
HAD KEY IN IGNITION CAR WAS RUNNING IN THE ON POSITION AND I WAS ABLE TO PULL THE KEY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626426August 19, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON OUR 2005 SATURN VUE IS MALFUNCTIONING AS DESCRIBED IN THE AUG 2014 GM RECALL AFFECTING OTHER MODELS. THE KEY IS DIFFICULT TO TURN TO START AND CAN BE REMOVED WHILE RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622046August 13, 2014
STEERING, ELECTRICAL SYSTEM
I CAN REMOVE THE KEY FROM THE IGNITION WHILE THE CAR IS STILL RUNNING. ALSO, THERE ARE TIMES THE IGNITION WILL PHYSICALLY NOT TURN SO THAT I CAN CRANK THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621461August 11, 2014
ELECTRICAL SYSTEM
MY KEY CAME OUT OF THE IGNITION WHILE IN DRIVE AND THE CAR DIDN'T SHUT OFF. SINCE THEN IT IS DIFFICULT TO GET THE KEY TO TURN THE IGNITION. THE KEY NEEDS TO BE WIGGLED AND PLAYED WITH TO TURN THE CAR ON EVERY TIME I WANT TO START IT. THE 2005 VUE NEEDS TO BE ADDED TO THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621113August 9, 2014
ELECTRICAL SYSTEM
THE IGNITION KEY BECAME VERY HARD TO TURN ON I HAD TO WIGGLE KEY AROUND TO FINALLY GET IT TO TURN. SINCE THAT TIME THE KEY HAS TO BE WIGGLED AROUND EVERY TIME YOU WANT TO START THE VEHICLE. ALSO THE KEY CAN BE PULLED OUT WITHOUT SHUTTING THE VEHICLE OFF. IF YOU ARE NOT CAREFUL TO TURN THE IGNITION SWITCH COMPLETELY OFF BEFORE REMOVING THE KEY IT IS VERY DIFFICULT TO GET THE KEY SLOT REALIGNED IN ORDER TO PLACE THE KEY INTO THE IGNITION. THE KEY HAS ALSO FALLEN OUT OF THE IGNITION WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620982August 8, 2014
ELECTRICAL SYSTEM
IT IS DIFFICULT/CLOSE TO IMPOSSIBLE TO GET THE KEY OUT OF THE IGNITION, OR TO EVEN TURN IT ALL OF THE WAY TO THE "OFF" POSITION. THE KEY IS EASILY REMOVED IF THE CAR IS STILL RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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