Saturn Vue Complaints (2003)

622 consumer complaints on file.

#10703296April 2, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT UNINTENTIONALLY STRUCK THE KEY WITH HER HAND AND EJECTED IT OUT OF THE IGNITION WHILE THE SHIFT LEVER WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702129March 27, 2015
ENGINE
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694819March 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690255February 24, 2015
STEERING, SUSPENSION
MY VEHICLE IS UNDER SAFETY RECALL FOR IGNITION AND REAR LATERAL LINKS. I ORDERED PARTS AT CROPPER'S CHEVROLET IN NOGALES, AZ ON 12/29/2014. THE PARTS ARE STILL NOT IN DESPITE MY FOLLOW UP CALLS. I AM HAVING TROUBLE WITH THE IGNITION AND THE KEY GETS STUCK. THEY SAID GM IS NOT SENDING THEM THE PARTS IN A TIMELY MANNER. WHILE I WAS TYPING THIS, THE PARTS DEPARTMENT OF CROPPER'S CALLED BACK AND SAID THEY DO HAVE THE PARTS AND MY APPOINTMENT IS SCHEDULED FOR 8 AM ON 2/26/2015. AMAZING WHAT CAN HAPPEN WHEN YOU FINALLY START TO COMPLAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684299February 19, 2015
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE IGNITION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673108January 16, 2015
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED AND THEN ACCELERATED TO 70 MPH INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672439January 14, 2015
ELECTRICAL SYSTEM, STEERING
I RECEIVED A LETTER FROM GENERAL MOTORS REGARDING MY VEHICLES RECALL 14506 BACK IN SEPTEMBER 2004. I HAVE TRIED NUMEROUS TIMES TO SCHEDULE A FIX FOR THIS RECALL. RICE BUICK GMC , 8330 KINGSTON PIKE, KNOXVILLE, TN 865-693-0610 I AM TOLD THE PART FOR THIS FIX HAS YET TO ARRIVE AND I WILL BE CALLED WHEN THE PART ARRIVES. IT HAS BEEN MONTHS, I BELIEVE 4 MONTHS IS PLENTY OF TIME TO RECEIVE PARTS. I HAVE YET TO RECEIVE MY CALL. I AM AFRAID I WILL HAVE ANOTHER INCIDENT OR ACCIDENT. ANY HELP OR ADVICE WILL BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671922January 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE JERKED FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671330January 9, 2015
POWER TRAIN, ENGINE
I WAS DRIVING ON THE FREEWAY WHEN MY TRANSMISSION GAVE OUT AND WOULD NOT GO. I HAD TO PULL OVER AND TOW MY CAR FROM THE FREEWAY TO MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669141December 30, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), WEEKS LATER THE STEERING WHEEL WAS EMITTING SMOKE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE WHERE THE VEHICLE WAS DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 271,469.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663091December 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PURGE VALVE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662344December 5, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, ENGINE
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE CALIBER FRACTURED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660815November 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE AND COULD BE REMOVE FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURE PROGRESSED. IN ADDITION, THE CONTACT MENTIONED THAT WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659335November 19, 2014
AIR BAGS, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2003 SATURN VUE. AFTER THE IGNITION SWITCH WAS REMEDIED, THE AIR BAG AND SERVICE VEHICLE SOON WARNING LIGHTS ILLUMINATED. ALSO, THE HORN WOULD NOT WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654296November 12, 2014
POWER TRAIN
HELLO, I AM PROUD OWNER OF A 2003 SATURN VUE AND AM THE 2ND ORIGINAL OWNER. THIS PAST SEPTEMBER WHEN I WAS DOING SOME WORK IN THE YARD I HAD MY VUE PARKED IN THE DRIVEWAY.. NEXT THING I KNOW IS THAT IS POPPED OUT OF GEAR(PARKING BRAKE CABLE HAD BROKEN PRIOR TO THIS) AND IT TOOK A "MINOR" SHOT ON THE DRIVERS SIDE. SCRATCHING THE FENDER, TURN LIGHTS, AND BUMPER COVER. THE IGNITION HAS ALWAYS BEEN A LITTLE WEIRD SINCE I PURCHASED IT HOWEVER, IT MAKE MORE SENSE KNOW. UNTIL I GET IT FIXED I ALWAYS KEEP IT IN REVERSE AND NOW HAD THE PARKING BRAKE FIXED. I WOULD ASK GM TO LOOK AT, REPAIR MY IGNITION, AS WELL AS FIXING THE FRONT OF THE CAR. IT WAS ONLY GOING A FEW MILES AN HR BUT THIS I ALWAYS TOOK GREAT CARE OF IT AND NOW IT AS THAT BUMP ON THE FRONT. I WILL BE MAKING AN APPOINTMENT AT THE CLOSEST GM DEALER TO ME (WHICH HAPPENS TO BE ALMOST 20MILES AWAY) TO HAVE THAT IGNITION THING FIXED ASAP. THANKS FOR YOUR UNDERSTAND AND I LOOK FORWARD TO DOING BUSINESS WITH GM IN THE FUTURE. THANK YOU. -[XXX] IN PA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652346November 4, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHICH ALSO CAUSED THE BRAKES TO FAIL AS THE CONTACT APPROACHED A STOP SIGN. AS A RESULT, THE CONTACT WENT THROUGH THE STOP SIGN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE ALSO REQUIRED MEDICAL ATTENTION FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEMS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10651637October 31, 2014
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO PLACE PROPERLY. ALSO, THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD BEEN TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE AIR BAG COMPONENTS WERE WORKING UP TO STANDARDS AND WAS UNABLE TO DIAGNOSE THE FAILURE RELATED TO THE GEAR SHIFT LEVER. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650342October 27, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND REVERSE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 12/2/14*CN UPDATED 5/11/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649410October 23, 2014
AIR BAGS
AFTER TALKING TO A SATURN CAR CARE SPECIALIST IN JANUARY 2014 BECAUSE OF A LOUD NOISE IN STEERING COLUMN, AND AFTER HAVING BEEN TOLD THERE WAS NO RECALL FOR THE PROBLEM I WAS EXPERIENCING, IT WAS RECOMMENDED THAT I MAKE AN APPOINTMENT WITH LOCAL GM DEALERSHIP TO HAVE PROBLEM INSPECTED WHICH I DID. WHEN I TURN THE STEERING WHEEL, THERE IS A LOUD NOISE LIKE A RUBBER BAND IS BEING STRETCHED TO THE POINT OF BREAKING. THE FOLLOWING IS WHAT DEALERSHIP REPORTED ON REPAIR INVOICE: "STEERING WHEEL AIR BAG COIL MAKING A NOISE. THE NOISE IS DUE ONLY TO PLASTIC ITEMS MAKING CONTACT WITH ONE ANOTHER. THIS NOISE IS COMMON IN COLD WEATHER AND IS NOT AN AREA OF CONCERN AT THIS TIME". I LIVE IN A HIGH TEMPERATURE/HIGH HUMIDITY STATE AND THE PROBLEM IS CONSTANT - NOT ONLY IN WINTER. AFTER VISITING THE DEALERSHIP AND THEY INSPECTED, THE NOISE WAS GONE BUT THAT LASTED ONLY FOR A WEEK OR SO AND IT RETURNED AND IT STILL PERSISTS TO THIS DATE. I WAS THEN ADVISED BY THE SERVICE DEPARTMENT MANAGER TO USE A DRY SILICONE SPRAY ON THE STEERING COLUMN/AIR BAG AREA AND THAT SHOULD TAKE CARE OF THE PROBLEM. IT DID NOT. OR, I COULD HAVE THE CURRENT DRIVER'S SIDE AIR BAG REPLACED AT MY OWN COST WHICH I OPTED NOT TO DO BECAUSE OF THE EXPENSE. I HAVE BEEN CONCERNED ABOUT THIS AIR BAG PROBLEM FOR A LONG TIME. IT ORIGINALLY STARTED WHILE I WAS STILL LIVING IN ANOTHER STATE UNTIL THREE YEARS AGO WHEN I MOVED TO MY CURRENT ADDRESS. MY QUESTION IS THIS: HAVE OTHER OWNERS OF VEHICLES WITH AIR BAG PROBLEMS ALSO EXPERIENCED THIS NOISE PRIOR TO THE AIR BAGS EXPLODING WITH SHARP METAL OBJECTS SERIOUSLY INJURING THEM? OR, WAS A NOISE LIKE THIS REPORTED TO FRIENDS/RELATIVES BY THOSE KILLED PRIOR TO THE INCIDENTS? OTHER COMMENTS BY SATURN OWNERS ON WEB SITE ALSO COULD NOT GET ANSWER FROM GM AS TO CAUSE OF THIS NOISE WHICH THEY WERE ALSO EXPERIENCING. AM I DRIVING A TIME BOMB??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640922October 2, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
OCCASIONALLY THERE HAS BEEN A LINE OF SMOKE COMING FROM MY STEERING COLUMN WHEN I START THE CAR. NOW MY WINDSHIELD WIPERS WILL NOT TURN OFF UNLESS I REMOVE THE FUSE. I AM CONCERNED ABOUT A FIRE AND WILL BE GETTING IT FIXED, HOWEVER I HAVE READ OF OTHER SATURN OWNERS HAVING THIS SAME PROBLEM. SO I KNOW MINE IS NOT THE ONLY CAR OUT THERE TO HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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