Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10965914March 14, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAN HEADLIGHTS ARE GETTING SO HOT THEY STARTED MELTING THE HEADLIGHT HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954973February 15, 2017
POWER TRAIN, SEAT BELTS, UNKNOWN OR OTHER
EVERY TIME IT RAINS MY CAR GET A LARGE AMOUNT OF WATER INSIDE CAUSING A MUSTY SMELL AND POSSIBLE MOLD. I HAVE TO VACUUM WATER FROM THE BATTERY AREA, IN THE TRUNK LIFT IT UP AND VACUUM OUT AND LEAVE IT TO DRY OUT IN SUN WHEN AVAILABLE. IT CAUSES MY SEAT BELTS TO BECOME WET. THE PASSENGER SIDE OF THE FLOOR IS WET AS WELL AS THE BACK SEAT AREA FLOOR. IT CAUSE THE WINDOWS TO CONTINUALLY FOG UP AND THE DEFROSTER DOESN'T WORK PROPERLY. WHEN I PRESS THE GAS THERE IS A HESITANT SOMETIMES AND I WAS TOLD BY A GM SERVICE TECH THAT IS THE BATTERY LOSING POWER CAUSING THAT ISSUE. THIS IS RIDICULOUS THAT WE HAVE BEEN TOLD MORE THAN ONCE FROM THE GM SERVICE TECHS THAT THERE IS NOTHING THAT CAN BE DONE AND THAT CORPORATE IS AWARE OF THE ISSUE. THIS IS NOT ONLY A SAFETY ISSUE BUT HEALTH AS WELL. MY FAMILY RIDES AROUND IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949178February 2, 2017
EXTERIOR LIGHTING
IN THE LAST 6 MONTHS I HAVE HAD TO REPLACE THE DRIVER SIDE LOW BEAM HEADLIGHT 3 TIMES. IT WENT OUT AGAIN A FEW WEEKS AGO AND I COULDN'T FIND ANYONE TO REPLACE IT FOR ME AT THAT TIME SO I HAD TO DRIVE IT WITHOUT THE LOW BEAM UNTIL TODAY. I CANNOT AFFORD TO PAY A MECHANIC FEE TO HAVE IT DONE AND CANNOT DO IT MYSELF. A FRIEND OF MINE SAID HE COULD FIX IT TODAY SO THAT I COULD GO GET THE VEHICLE INSPECTED. ONCE HE WAS ABLE TO GET TO THE BULB AND BEGAN TO TRY TO GET IT OUT THE LIGHT CAME ON. WE WERE SURPRISED BUT DECIDED TO REPLACE IT WITH THE NEW ONE ANYWAY. SO ONCE THE NEW BULB WAS IN I DROVE IT TO A NEARBY INSPECTION SIGHT TO GET THE INSPECTION DONE. I PASSED INSPECTION AND CONTINUED ABOUT MY DAY. WHEN LEAVING WORK TONIGHT I REALIZED THAT THE HEADLIGHT IS OUT AGAIN. PLEASE HELP ME WITH THIS PROBLEM BECAUSE I CANNOT AFFORD TO PAY FOR COSTLY REPAIRS OR TICKETS OVER THIS MATTER AND DON'T FEEL THAT I SHOULD HAVE TO IF THERE IS A MANUFACTURER DEFECT IN THE HEADLIGHTS OR RELATED ITEMS. CHANGING THE LIGHT BULB IS CHALLENGING AND ESPECIALLY FRUSTRATING WHEN IT GOES OUT THE DAY IT WAS CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947536January 25, 2017
POWER TRAIN
WAS DRIVING AND NOTICED CHECK ENGINE LIGHT ON, CAR WOULD NOT GO OVER 35MPH, BROUGHT TO A SHOP AND IT HAD TRANSMISSION CODES, SHOP DRAINED FLUID WHICH WAS BLACK AND REPLACED WITH NEW FLUID. THINGS SEEMED FINE BUT THEN WAS USING CAR IN LOW GEARS AND LOST LOW GEARS. STARTED BEFORE CHRISTMAS, CAR SPENT TWO WEEKS AT SHOP TRYING TO FIND OUT WHAT WAS WRONG. LOST LOW GEARS ON JANUARY 23. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944593January 12, 2017
UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
THE SUN ROOF IS DEFECTIVE CAUSING WATER TO ENTER INTO THE FRAME OF THE CAR AND CAUSING ELECTRICAL MALFUNCTION TO THE ELECTRICAL / PCM AS WELL HAS CAUSED NUMEROUS NOTIFICATIONS ON INSTRUMENT PANEL ALSO CAUSING INSTRUMENT PANEL TO NOT LIGHT UP WHILE DRIVING AT NIGHT WITH NO FUNCTIONS, TURNING OFF HEADLIGHTS AS WELL THIS IS A KNOWN ISSUE VIA SATURN FORUMS AND YOUTUBE VIDEOS AS WELL AS TSB NUMBER OF 07-08-57-002F. I FEEL VERY UNSAFE DRIVING AND THIS IS MY ONLY VEHICLE. WHILE DRIVING YOU CAN HEAR WATER MOVING AROUND THROUGHOUT THE BODY OF THE CAR AND THERE IS ALSO WATER IN THE DOORS HAVE SHORTED OUT THE SPEAKERS THIS IS NOT NORMAL WEAR AND TEAR. MY CAR ALSO REMAINS ON WHEN THE KEY IS IN THE OFF POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944636January 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. DURING RAINY WEATHER, WATER LEAKED INSIDE THE VEHICLE AROUND THE FLOOR BOARD AND DOME LIGHT. THE DEALER DIAGNOSED THAT THE DRAIN TUBE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939879January 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SWITCH AND CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,648. UPDATED 03/03/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939264January 3, 2017
AIR BAGS
THE PASSENGER AIR BAG INDICATOR SAYS "OFF" AND / OR AN ERROR "SERVICE AIRBAG" COMES ON WITH A RED SYMBOL AS WELL. THE DEALER INDICATES IT IS A DEFECTIVE PASSENGER AIR BAG SEAT SENSOR. THE VEHICLE HAD A TSB FOR A AIR BAG WIRING HARNESS IN 2012 AND THIS WAS DONE. I SEE MANY COMPLAINTS AND OTHER RECALLS FOR GM ON OTHER VEHICLES FOR THIS ISSUE. I WAS SHOCKED THAT THE STANDARD WARRANTY OF 36,000 MILES IS ALL THAT IS REQUIRED FOR A CRITICAL SAFETY SYSTEM! EMISSION COMPONENTS HAVE MORE STRINGENT REQUIREMENTS BY LAW..... THIS IS VERY CONCERNING, AS IT IMPACTS PASSENGERS IN MY VEHICLE AND IS INTERMITTENT. IT COULD CAUSE THE AIRBAG NOT TO DEPLOY OR TO DEPLOY WITH MORE FORCE, KILLING A CHILD IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937079December 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
11/17/2016 REPLACED 2 TRANSMISSION IN TWO YEARS WITHIN A FEW WEEKS AFTER GETTING THE CAR BACK FROM REPAIR SHOP WIFE WAS DRIVING TO WORK ON 12/16/16 THE CAR STOP RUNNING ON THE EXPRESSWAY. DEALER STATES THROTTLE BODY WAS FREEZING DO TO CONDENSATION BUILDING UP WITHIN THROTTLE BODY STATED THIS IS COMMON IN THESE CARS. AGAIN GOT THE CAR BACK AFTER SPENDING A TON MORE MONEY GETTING IT FIXED HAD TO TAKE IT RIGHT BACK ENGINE LIGHT CAME BACK ON WITHIN 20MI OF DRIVING. DON'T WASTE YOU TIME BUYING THESE LEMON CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933817December 8, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE ACCELERATING, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PEDAL WOULD REMAIN STUCK UNTIL IT INDEPENDENTLY CORRECTED ITSELF. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT PROVIDED. UPDATED 01/26/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929429December 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT CONTINUED TO DRIVE AND HEARD A LOUD POP BEFORE THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE FLAMES ERUPTED IN THE ENGINE COMPARTMENT. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT OPERABLE, AND WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,415.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927850November 25, 2016
STEERING
TOOK VEHICLE TO DEALERSHIP AND WAS INFORMED THAT THERE WAS AN OIL LEAK AROUND THE TIMING BELT COVER AND THAT THE GASKETS NEEDED TO BE REPLACED. DEALERSHIP WAS GOING TO CHARGE ME OVER $2,000 TO FIX THE OIL LEAK WHEN THE PART ONLY COST AROUND $100. HAVE TO REPLACE THE OIL THAT IS LOST ABOUT 2 QUARTS A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927848November 25, 2016
ENGINE, POWER TRAIN, STEERING
DURING TRANSIT ON INTERSTATE THE ENGINE STOP PROVIDING POWER TO THE TRANSMISSION AND RPM DECREASED TO 1,000 WHILE DECELERATING THE VEHICLE FROM 70MPH TO 45MPH MAKING IT DIFFICULT TO CHANGE LANES TO PULL OFF THE ROAD ALMOST RESULTING IN A FATAL MOTOR VEHICLE ACCIDENT. AFTER ABOUT 30-45 SECONDS THE ENGIN REENGAGED. 30 MINUTES LATER THE VEHICLES SYSTEM ALERTED THAT THE TRANSMISSION IS OVERHEATING AND RECOMMENDED THAT WE PLACE THE VEHICLE IN NUTRAL. THIS IS THE SECOND TIME THIS HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927546November 22, 2016
POWER TRAIN
3-5-R WAVEPLATE IN TRANSMISSION IS KNOWN DEFECTIVE. TRANSMISSION FIRST WENT OUT AT ~4 YEARS OLD AND 50,000 MILES LEAVING US STRANDED. ABOUT 1 YEAR LATER TCM (VALVE BODY) IN TRANSMISSION FAILED (LIKELY DEBRIS FROM WAVEPLATE FAILURE). FORCING YOU TO PULL OVER AND TURN CAR AND OFF HOPE IT WOULD BEGIN SHIFTING AGAIN. FORTUNATELY, MADE IT TO DEALER UNDER ITS OWN POWER FOR THAT ONE. GM DID NOT COVER THIS, $1000 OUT OF MY POCKET. 8 YEARS OLD AND 99,000 MILES WAVEPLATE OUT AGAIN STRANDING US ON HIGHWAY... AGAIN. 2 WEEKS LATER THE TRANSMISSION WENT OUT AGAIN, THIS TIME SHAFT THAT HOLDS GEARS WAS SCARRED UP (LIKELY DEBRIS FROM WAVEPLATE FAILURES) STRANDED AGAIN AND $3200 TO FIX WITH SOME HELP FROM GM. 2008 TO 2013 ACADIA, OUTLOOKS, TRAVERSE, ENCLAVE ALL HAVING THIS ISSUE STRANDING PEOPLE ON ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924021November 3, 2016
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE STATIONARY, FLUID LEAKED FROM THE SUN ROOF INTO THE CABIN OF THE VEHICLE. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED AND THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000. ...UPDATED 03/13/17 *BF UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917429October 19, 2016
AIR BAGS, SEATS
THE PASSENGER SIDE SEAT SENSOR FOR THE AIRBAG INTERMITTENTLY DOES NOT RECOGNIZE THAT A PERSON IS SITTING THERE. IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. THIS HAS OCCURRED RANDOMLY FOR SEVERAL YEARS. I SEE ANOTHER COMPLAINT FOR THIS ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916030October 14, 2016
AIR BAGS
THE SENSOR IN MY PASSENGER SEAT DOES NOT SENCE THAT A PASSENGER IS SITTING THERE, THEREFORE WILL NOT DEPLOY IN A CRASH. THE CAR HAS BEEN DOING THIS SINCE I BOUGHT IT NEW BUT I DIDN'T RECOGNIZE THE PROBLEM BECAUSE I ASSUMED THAT IT WAS BECAUSE MY CHILDREN WERE TOO LIGHT TO REGISTER. SO I MADE THEM SIT IN THE BACK. NOW THAT THEY ARE TEENAGERS THEY SIT IN THE FRONT, THE AIRBAG ON OFF LIGHTS FLIPS BACK AND FORTH TO ON OFF WHILE DRIVING NOW THE SERVICE AIRBAG LIGHT COMES ON. CONTACTED GM THEY SAID MY CAR IS TOO OLD AND WILL NOT BE CONSIDERED. THE DEALERSHIP WANTS 900.00 TO FIX WHICH I DON'T HAVE. TO ME THIS CAR IS DANGEROUS FOR A FRONT SEAT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915427October 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
"TAKATA RECALL" HAVING PROBLEMS WITH STABILITRAK AFFECTING THE BRAKES,TRANSMISSION,AND ENGINE WHILE DRIVING ON CITY STREET CAR NOW WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910755September 30, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AND ALSO WHILE IN PARK, THE LIFTGATE OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910664September 29, 2016
STRUCTURE:BODY
MY 2008 SATURN OUTLOOK APPARENTLY HAS HAD A DEFECTED SUNROOF THAT GMC HAS BEEN TRACKING FOR YEARS NOW BUT HAS NOT INCORPORATED ANY RECALLS TO FIX IT. WE JUST MOVED FROM CA TO VA AND ARE JUST NOW EXPERIENCING ACTUAL RAINFALL THAT LEAKS THROUGH THE BODY OF THE VEHICLE AND INTO THE FLOOR OF THE DRIVER AND PASSENGER FLOORBOARD. I HAVEN'T EXPERIENCED ANY ELECTRICAL ISSUES YET BUT I KNOW THEY ARE COMING. HOWEVER, WE ARE EXPERIENCING MILDEW AND MOLD SMELL IN THE CAR WHICH IS NOT GOOD TO BE INHALING FOR ANYONE IN MY FAMILY. MY QUESTION IS WHAT IS GMC DOING ABOUT THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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