Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#11094109May 16, 2018
AIR BAGS, STEERING
1) STEERING WENT OUT DURING A HEAVY RAIN GOING DOWN THE ROAD. LOST STEERING. VERY SCARY. HAPPENED WITH FOUR KIDS IN THE CAR GOING OVER A BRIDGE! TOOK IT TO A CAR REPAIR SHOP AND THEY DID NOT SEE A PROBLEM WHILE LOOKING AT BELT. IT HAS HAPPENED A HANDFUL OF TIMES IN VERY HEAVY RAINING WHICH I TRY TO AVOID SINCE THAT HAPPENED. 2) AIRBAG LIGHT ON. JUST WONDER IF IT IS DUE TO THE WATER THAT POURS IN THROUGH THE KNOWN DEFECTIVE SUNROOF TUBES? DURING RAINS, WATER TRICKLING THROUGH AIRBAG COMPARTMENTS AS WELL AS WATER THROUGHOUT VEHICLE. HOW COME THESE SUNROOF TUBES ARE NOT RECALLED????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096408May 16, 2018
SUSPENSION
I PURCHASED A 2007 SATURN OUTLOOK IN APRIL 2017 AS WE WERE DRIVING HOME WE NOTICED THAT THE CAR HAD A SWAYING MOVEMENT TO IT WE FIGURED IT WAS THE ROAD WE REPLACE THE TIRES AND THEN TODAY MAY 16, 2018 WE HAD THE BUSHINGS AND THE SWAY BAR LINKS REPLACED AND IT STILL SWAYS BACK-AND-FORTH IT'S VERY DANGEROUS TO DRIVE AND NOT ANY MECHANIC THAT I'VE TAKEN IT TO CONFIGURE OUT THE PROBLEM THE SWAY I G IS VERY DANGEROUS AND I HAVE 3 SMALL CHILDREN THAT I HAVE TO TRANSPORT AND I'M VERY SCARED THAT I'M GOING TO HAVE AN ACCIDENT PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093305May 11, 2018
EXTERIOR LIGHTING
HAVING ISSUE WITH LOWBEAM HEADLIGHTS NOT OPERATING. I HAVE TO USE HIGH BEAM HEADLIGHTS WHEN DRIVING AT NIGHT OR DURING RAIN. HAD A MASTER MECHANIC LOOK AT IT AND HE SAID IT IS THE HEADLIGHT HARNESS. THAT IT TENDS TO MELT AND IT WILL COST ME AN ARM AND A LEG TO REPLACE. THIS SHOULD NOT BE HAPPENING AND IT SHOULD BE ON RECALL BECAUSE THIS IS A DANGEROUS SITUATION WHILE DRIVING AT NIGHT OR DURING RAIN STORMS HAVING TO LEAVE MY HIGH BEAMS ON ONLY IRRITATES OTHER DRIVERS NOT TO MENTION MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080876March 22, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
DLR LIGHTS WENT OUT, POOR GAS MILLAGE, TRANSMISSION SHIFTS ARE NOT LIKE A REGULAR TRANSMISSION THE GEARS ARE STAYING TO LONG BEFORE SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074889February 25, 2018
POWER TRAIN
WHILE DRIVING THE VEHICLE, IT LOSES POWER AND THE VEHICLE WILL NOT SHIFT OUT OF GEAR. THEN, THE CAR DOES NOT ALLOW YOU TO DRIVE FASTER THAN 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074557February 23, 2018
POWER TRAIN, TRACTION CONTROL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRACTION CONTROL INDICATOR FLASHED. ALSO, THE AIR CONDITIONING BLEW OUT SMOKE AND THE TRANSMISSION JERKED. THE VEHICLE WAS DRIVEN HOME. THE CONTACT STATED THAT THE FAILURES OCCURRED FOR APPROXIMATELY ONE A HALF MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074060February 21, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE REAR LIFTGATE ON THE VEHICLE OPENED AND THEN SLAMMED SHUT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE CHAMPION CHEVROLET DEALER AT 5000 E GRAND RIVER AVE IN HOWELL, MI, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063104January 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE TIMING CHAIN FRACTURED ON THE VEHICLE. THE VEHICLE WAS DRIVEN TO CAPITAL CHEVROLET OF COLUMBIA (111 NEWLAND RD, COLUMBIA, SC), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND WAS INOPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062489January 12, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE SEAL ON THE SUN ROOF FRACTURED AND CAUSED WATER TO DRAIN INTO THE VEHICLE. AS A RESULT, THE BATTERY, FUSE BOX, AND CARPET WERE DAMAGED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS (18475 5TH AVENUE, JAMESTOWN, CA 95327) WHERE IT WAS DIAGNOSED THAT THE DRAIN PLUG WAS CLOGGED. THE DEALER KEPT THE VEHICLE FOR OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047441November 20, 2017
STRUCTURE:BODY
THE KEYLESS ENTRY BROKE WE NEVER HAD ONE SO DON'T KNOW IF PUSH BUTTON TO OPEN AND CLOSE ELECTRONICALLY OR NOT BUT IF U OPEN GATE IT AUTOMATICALLY CLOSES ALMOST FALLING ON YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045948November 14, 2017
STEERING
UPON DRIVING VEHICLE ATTEMPTED TO PARALLEL PARK AND WITHOUT WARNING POWER STEERING WAS LOST ALMOST CAUSING AN ACCIDENT. VEHICLE WAS TAKEN TO DEALER WHERE THE PRESSURE HOSE WAS TO BE REPLACED AT $500. MOMENTARILY REGAINED POWER WITH LOUD NOISES WHILE TURNING. SERVICE CENTER REPLACED PUMP AT $700+ AND I STILL HAVE NO POWER STEERING. NOW I MAY HAVE TO REPLACE RACK AND PINIONS. I HAVE A LARGE FAMILY AND AFRAID TO TRAVEL WITH THEM IN THE VEHICLE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015460August 15, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
THE FACTORY INSTALLED SUNROOF LEAKS RAINWATER INTO THE INTERIOR OF THE CAR. IT HAS AFFECTED AIRBAGS, SENSORS, ELECTRICAL SYSTEMS AND POWER SYSTEMS. IF THE CAR GETS WET, THE WATER TRAVELS TO THE ELECTRICAL SYSTEM TO CIRCUIT BOARDS AND DISCHARGES THE BATTERY. THE VEHICLE WILL DIE IN TRAFFIC IF WATER TRAVELS TO THE CIRCUIT BOARD DURING DRIVING. AIRBAGS HAVE EVIDENCE OF WATER TRAVELING THROUGH THEIR ASSEMBLY. FLOOR AND SEATS ARE WET AFTER RAIN, SPRINKLER, CAR WASH, MORNING DEW. DOESN'T SEEMS TO BE DEPENDENT ON AMOUNT OF WATER RECEIVED. BATTERY TESTS FINE ON FULL CHARGE. ALTERNATOR FUNCTIONING CORRECTLY. PROBLEM IS DIRECTLY RELATED TO SUNROOF LEAKAGE. SUNROOF SEAL IS NOT YET UNDER RECALL. YESTERDAY, AFTER A DAY OF RAIN, THE CAR HAD TO BE CHARGED TO DRIVE TO WORK. DROVE 20 MILES WITH NO APPARENT POWER ISSUES, BUT AIRBAG SENSORS SENT ALERT THROUGH THE DASH THAT AIRBAGS NEEDED SERVICING. AFTER WORK 7 HOURS LATER, CAR DROVE INTO OKC RUSH HOUR TRAFFIC, WATER IN THE ROOF SLOSHED (YOU CAN HEAR IT) AND THE CAR DIED. IN TRAFFIC. COMPLETELY DISCHARGED THE BATTERY. NO LIGHTS. NO HAZARDS. NO DOOR LOCKS. NO BRAKES, STEERING, ABILITY TO MOVE THE CAR IN OR OUT OF GEAR, OR EVEN REMOVE THE KEY FROM THE IGNITION. CAR HAD TO BE JUMPED IN ORDER TO PUT GEAR INTO NEUTRAL TO MOVE OUT OF TRAFFIC AND REMOVE KEY FROM IGNITION. CHARGED ALL NIGHT ON TRICKLE CHARGER AND WAS RUNNING FINE TODAY. EXCEPT, IT'S RAINING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003837July 8, 2017
STEERING
PROBLEMS WITH THE POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003455July 6, 2017
ELECTRICAL SYSTEM
RECENTLY, WE HAVE NOTICED THE SUNROOF OF OUR OUTLOOK STARTED LEAKING INTO THE FRAME OF THE CAR. WE DON'T USE IT MUCH, SO IT WAS AN ANNOYANCE, IT WOULD DRIP WATER ON THE DRIVER'S LAP AFTER A RAIN. THEN RAINWATER STARTED LEAKING OUT OF AIRBAGS IN THE FRONT DASH AND WINDSHIELD SUPPORT AREA. STARTING TWO DAYS AGO, AFTER A RAINSTORM, THE CAR WILL REMAIN RUNNING WHEN THE KEY IS REMOVED, AND SOMETIMES THE KEY CANNOT BE REMOVED, WHETHER THE CAR IS RUNNING OR NOT. THE BATTERY ALSO DIES EVERY NIGHT, DESPITE BEING A NEW BATTERY AND REMAINING ON A CHARGER. ONLINE FORUMS STATE THE ISSUE HAS TO DO WITH WATER ACCESSING THE CIRCUIT BOARD AND FUSE AREA, ALLOWING ELECTRICAL SYSTEMS TO REMAIN OPERATING THROUGH A CROSS-FIRE OR CARBON-TRACKING, USING THE MOISTURE TO COMPLETE THE CIRCUIT. THIS IS A SAFETY HAZARD FOR MANY REASONS, NOT ONLY A POTENTIAL FIRE RISK, OR RISK OF THE VEHICLE MOVING AFTER IT'S BEEN SHUT OFF, BUT ALSO POSSIBLE DEGRADATION OF AIRBAG SYSTEMS THROUGHOUT THE DASH AND WINDSHIELD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001690June 27, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE DRIVER'S SIDE DOOR WAS OPENED, THERE WAS A PUDDLE OF WATER IN THE AREA WHERE THE FLOOR MAT, ACCELERATOR PEDAL, AND BRAKE PEDAL WERE LOCATED. THE CONTACT USED A WET VAC AND DRAINED THE WATER OUT. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MARTY'S GMC IN KINGSTON, MASSACHUSETTS) WHERE THE SUN ROOF DRAINAGE LINES AND RADIO WERE REPLACED. THE VEHICLE WAS TAKEN TO THE MARTY'S GMC DEALER FOR WATER INTRUSION A TOTAL OF FOUR TIMES, BUT THE FAILURE WAS NEVER RESOLVED. DURING THE LAST FAILURE, THE BATTERY THAT WAS LOCATED UNDER THE REAR SEAT WAS BURIED UNDER FOUR INCHES OF WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994005June 8, 2017
AIR BAGS, UNKNOWN OR OTHER
JUST PURCHASED MYSELF A USED SATURN OUTLOOK. HAPPENED TO STORM THE NIGHT I PURCHASED IT. MY CAR HAS A SUNROOF AND MOONROOF. THEY ARE BOTH LEAKING INTO MY CAR. THERE ARE CURRENTLY FIVE AIRBAG SENSORS THAT ARE NO LONGER WORKING AND IT IS BELIEVED THAT THE DAMAGE IS BEING CAUSED BY THE LEAKING WATER RUNNING ALONG THE SIDE PANELS AND DOWN UNDER THE SEATS AND INTO THE BATTERY AREA BEHIND THE PASSENGER SEAT. I'M SCARED THAT THIS IS WILL LEAD TO AN ELECTRICAL SHORTAGE EITHER AT THE BATTERY AREA (ITS ALREADY CORRODED THE CONNECTORS ON AT LEAST ONE BATTERY), MY FUSES, OR WORSE. SINCE MY DAUGHTER AND I BOTH HAVE ASTHMA, MOLD GROWTH IS A SERIOUS CONCERN. AND WORSE YET, FAILURE OF AIRBAGS CAUSING DEATH/SERIOUS INJURY TO MYSELF AND/OR MY CHILDREN AND PASSENGERS. TO SEE THAT GM KNOWS THERE'S A PROBLEM AND IS NOT DOING ANYTHING TO RECTIFY IT IS ABSURD. I'M GLAD THAT THEIR BOTTOM DOLLAR IS MORE IMPORTANT THAN US LIVING THROUGH AN ACCIDENT. I FEEL LIKE I'M STUCK PAYING FOR SOMETHING I CAN'T AFFORD WHICH ISN'T REMOTELY MY FAULT (ITS AN OBVIOUS DESIGN FLAW) BECAUSE SURVIVING AN ACCIDENT, NOT DYING FROM AN ELECTRICAL MALFUNCTION, AND BREATHING WHEN MOLD GROWS IS ACTUALLY A PRETTY IMPORTANT THING. I'M LEGITIMATELY SCARED THAT THE AIRBAG MALFUNCTIONING MIGHT ACTUALLY KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993162June 5, 2017
STEERING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELANGER TIRE AND AUTO (35235 WARREN RD, WESTLAND, MI 48185; (734) 721-1810) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS LEAKING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 08/08/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990798May 21, 2017
AIR BAGS
WE BOUGHT OUR 2007 SATURN OUTLOOK IN LATE JULY 2016. IN EARLY AUGUST 2016 THE "SERVICE AIR BAG" LIGHT STARTED TURNING ON AND THE PASSENGER AIR BAG WOULD TURN OFF WHEN I HAD SOMEONE IN THE FRONT SEAT, BUT LATELY IT TURNS OFF RANDOMLY AND SAYS "SERVICE AIR BAG" EVEN WHEN NO ONE IS IN THE FRONT SEAT. THIS ISSUE NEEDS TO BE TAKEN SERIOUSLY. FAMILIES (LIKE MINE) OWN THESE VEHICLES. THIS SENSOR ISSUE SHOULD BE FIXED BY THE COMPANY WHO MADE AND SOLD THE FAULTY SENSORS IN THE PASSENGER SEATS. I CAN'T AFFORD TO PAY GM $1,000 FOR A NEW PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958657March 5, 2017
EXTERIOR LIGHTING
PASSENGER LOWBEAN GOES OUT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955309February 17, 2017
AIR BAGS, SEATS
TAKATA RECALL, I HAVE AN ISSUE JUST LIKE EVERYONE ELSE COMPLAINING ABOUT THEIR FRONT PASSENGER SEAT AIRBAGS FAULTY SENSOR AND I CONTACTED THE DEALER TO HAVE THEM CHECKED IT AND TOLD ME TO PAY 1K TO REPLACE THE SEAT SENSOR... I BELIEVE JUST LIKE MANY PEOPLE SAID IT SUPPOSED TO BE A RECALL FOR THAT ISSUE BECAUSE IT'S RELATED TO AN SAFETY ISSUE PLEASE TAKE THIS SERIOUS SITUATION AND WE ALL HOPE TO GET A RECALL FOR OUR CARS BEFORE WE GET INJURED THANK YOU BEST REGARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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