Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10350543August 19, 2010
EXTERIOR LIGHTING
I PURCHASED A 2008 SATURN OUTLOOK XR IN JULY 2010. WITHIN ONE MONTH OF PURCHASING THE LOW-BEAM PASSENGER HEADLIGHT WENT OUT. I HAD THE BULB REPLACED AND IT BURNT OUT AGAIN. I NOW FIND OUT THAT IT IS A BAD WIRING HARNESS AND IT HAS MELTED AND MUST BE REPLACED WITH NEW ONE. GM SHOULD ISSUE A RECALL AS I HAVE READ THIS IS A WIDESPREAD PROBLEM AMONG THE 08 OUTLOOK. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350266August 18, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT STAY SECURELY LATCHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350058August 17, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT WENT OUT DUE TO A WIRING HARNESS MELTING. DEALER SAYS NOT COVERED BY WARRANTY. THIS IS A FAULTY PART AND THERE SHOULD BE A RECALL!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350134August 17, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE BATTERY WAS DEFECTIVE AND REPLACED THE BATTERY WITH A NEW ONE. ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TOWED TO THE DEALER WHERE A THIRD BATTERY WAS INSTALLED. THE DEALER INFORMED THE OWNER THAT THE BATTERY RECEIVED WAS DEFECTIVE AND THEY HAD RECEIVED AN ENTIRE DEFECTIVE BATCH OF BATTERIES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER FOR A FOURTH BATTERY REPLACEMENT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348187August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK SL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION DISENGAGED AND THE VEHICLE SUDDENLY LOST POWER. HE WAS UNABLE TO ACCELERATE; HOWEVER, HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE TRANSMISSION WAS ON BACKORDER. THE MANUFACTURER OFFERED TO COVER RENTAL EXPENSES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347072August 3, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT APPROXIMATELY 25 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, ALL OF THE GAUGES WOULD DROP TO A READING OF ZERO AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,994.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346297July 30, 2010
EXTERIOR LIGHTING
1)PASSENGER SIDE HEAD LIGHT DOES NOT WORK. ALL GM AND SATURN FORUM WEB SITES TALK ABOUT THIS SAME PROBLEM MELTED WIRING HARNESS. FROM 5,000 MILES AND UP IT DOES NOT MATTER. 2)MELTED WIRING HARNESS. THIS MAY BE A FIRE HAZARD. 3)REMOVE FRONT FACIA BUMPER COVER, AND REMOVE HEADLIGHT,REPLACE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345725July 27, 2010
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT WENT OUT. UPON INSPECTION, DISCOVERED THE WIRING HARNESS HAD MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345771July 27, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK 45K MILES- DRIVER SIDE LOW BEAM LIGHT WIRING HARNESS MELTED INTO THE BULB SOCKET AND WILL NEED TO BE REPLACED. ESTIMATED COST $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345287July 26, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT WIRING HARNESS FAILURE. AT 35,000 MILES THE DRIVER SIDE HEADLIGHT WIRING HARNESS HAS MELTED FROM OVERHEATING WITH THE OEM STOCK BULB ATTACHED. UPON INSPECTION THE WIRE AND HOUSING ARE DEFORMED AND FAILING. I REPLACED THE BULB TO RULE OUT THE POSSIBILITY OF A SIMPLE BULB BURN OUT. NOW THE ENTIRE WIRING HARNESS ASSEMBLY WILL HAVE TO BE REPLACED JUST AS THE BUMPER TO BUMPER WARRANTY IS SET TO EXPIRE. ALSO A QUICK SEARCH ON GOOGLE FOR GM SATURN HEADLIGHT HARNESS POINTS TO SEVERAL COMPLAINTS OF THE EXACT ISSUE. SO THIS IS NOT AN ISOLATED CASE, JUST CHEAP WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345298July 26, 2010
EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK XR FWD AND I HAVE HAD THE HEADLIGHTS REPLACED 4 TIMES ON THE PASSENGER SIDE AND 3 TIMES ON THE DRIVERS SIDE. THE LAST TWO PASSENGER SIDE LIGHTS WORKED LONG ENOUGH TO GET IT OUT OF THE SHOP AND TO MY HOUSE FIVE MILES AWAY AND THEN THEY WERE OUT AGAIN. THE HIGH BEAMS DO STILL WORK, JUST NOT THE LOW BEAMS. THERE IS AN OBVIOUS ISSUE HERE AND THERE ARE HUNDREDS OF COMPLAINTS WITH THE EXACT SAME ISSUE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344633July 22, 2010
EXTERIOR LIGHTING
I HAVE 2008 SATURN OUTLOOK. THE HEADLIGHT ON DRIVER WENT OUT. UPON EXAMINING I FOUND THE WIRING HARNESS WAS MELTED. LUCKILY IT WAS UNDER WARRANTY. BUT IF I HAVE TO PAY IT OUT OF MY POCKET ITS AROUND $600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344594July 21, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT FAILURE. LIGHTS WENT OUT DURING NIGHT DRIVING. DOES NOT WORK. COSTLY REPAIR OF $500+ . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344084July 19, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT SOCKET MELTING / BURNT. ONE WOULD HAVE TO ASSUME THAT THE 22 GAUGE WIRE USED FOR THE LOW BEAN HEADLIGHT CIRCUIT IS INADEQUATE. THE FIRST LOW BEAM LIGHT LASTED 45K MILES, I HAVE NOW REPLACE THE SAME LOW BEAM 3 TIMES IN THE LAST 4 WEEKS. AFTER CLOSURE INSPECTION, THIS IS A WIRING / CIRCUIT ISSUE AS THE HEADLAMP SOCKET IS BECOMING SO HOT IT IS MELTING AND SLIGHTLY BURNT. IT IS A MATTER OF TIME BEFORE A FIRE OCCURS IN A SATURN OUTLOOK VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343367July 14, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEAD LIGHT ON PASSANGER SIDE DOES NOT WORK. THE WIRE IS MELTED OFF THE PLUG- 45000 MILES ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342726July 12, 2010
ELECTRICAL SYSTEM
I HAVE A 2008 SATURN AND THE LOW BEAN HARNESS ON THE PASSENGER SIDE WAS MELTED AND THE LIGHT BULB SHORTED OUT. THE GM DEALER, GERRY LANE, WAS AWARE OF THIS PROBLEM DUE TO A SERVICE BULLETIN AND SAID IT IS NORMALLY A $300-$400 JOB, BUT THEY WILL REPLACE IT AS A GOOD GESTURE FOR A CHARGE OF $50. THE SERVICE BULLETIN IS "TSB #09-08-42-004 "LOW BEAM HEADLAMP REPLACEMENT/DIAGNOSIS (INSPECT FUSE, BULB, HARNESS, REPLACE HARNESS AND FILL CONNECTOR CAVITY FOR LOW BEAM BULB CONNECTOR WITH NYOGEL GREASE) - (MAY 29, 2009). DOCUMENT ID: 2284787. APPLIES TO MODELS 2007-2009 SATURN OUTLOOK. THIS SHOULD BE A RECALL AND COULD BE DANGEROUS BY CREATING A FIRE NEXT TO THE ENGINE COMPARTMENT. CUSTOMERS SHOULD NOT HAVE TO PAY FOR THIS, ESPECIALLY SINCE THEY KNOW THIS IS A FREQUENTLY OCCURRING SAFETY CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342389July 10, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK HEADLAMP HARNESS DEFECTIVE, 2ND REPLACEMENT IN 90 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341844July 7, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT KEEPS BURNING OUT. HAD BULB REPLACED TWICE BUT THEN REALIZED IT HAS BAD WIRING. THE WIRES LEADING INTO THE BULB ARE BAD AND MELTING THE PLASTIC AROUND THEM AND CAUSING BURN MARKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341762July 7, 2010
AIR BAGS:FRONTAL
MY 2008 SATURN OUTLOOK'S PASSENGER SIDE AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. I SAW THERE WAS A RECALL FOR THE 2007 MODEL BUT NOT ONE ISSUED FOR THE 2008 MODEL. I WANTED TO REPORT THIS PROBLEM DUE TO THE SERIOUSNESS IF THERE IS AN ACCIDENT AND THE BAG IS NOT FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341705July 6, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2008 SATURN OUTLOOK. THE HEADLIGHTS, LOW BEAM, HAVE BEEN GOING OUT FOR NO REASON. I THOUGHT THE BULBS BURNT OUT, BUT WHEN I WENT TO REPLACE THEM, THEY CAME BACK ON. I SIMPLY MOVED THE WIRE HARNESS AND THEY TURNED BACK ON. ON ONE OCCASION THE HEADLAMPS WENT OUT AS WE WERE DRIVING AT NIGHT. THIS ISSUE IS EXTREMELY DANGEROUS, AND IT APPEARS TO BE HAPPENING TO OTHER SATURN OUTLOOK OWNERS AS WELL. I FEEL A RECALL IS NEEDED!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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