Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10368490December 1, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT AN UNKNOWN SPEED SHE NOTICED THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT THE COMPUTER SYSTEM WAS RESET TO CLEAR THE AIR BAG LIGHT. THE FAILURE RECURRED FOUR TIMES. AFTER EACH FAILURE THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE VARIOUS REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 13,241. THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368352November 30, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY PASSENGER HEADLIGHT TURNED OFF AROUND 11/12/10, THE BULB WAS REPLACED. TWO WEEKS LATER THE SAME HEADLIGHT TURNED OFF AGAIN. I TOOK IT BACK TO THE CHEVROLET DEALER AND THEY WANT ME TO PAY $285 TO FIX THE PROBLEM. I DON'T THINK THAT ITS RIGHT TO MAKE US PAY FOR SOMETHING THAT IS COMPLETELY FAULTY. THIS IS REALLY SERIOUS AND CAN CAUSE AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368387November 30, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ON, THERE WAS A SUDDEN LOSS OF ILLUMINATION IN THE DRIVER SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE WIRING OF THE CABLE HARNESS MELTED. THE DRIVER SIDE HEADLIGHT AND CABLE HARNESS WERE REPLACED. THE DRIVER'S SIDE HEADLIGHT FAILED AGAIN ON A DIFFERENT OCCASION AND WAS REPLACED AT THE DEALER. THE PRIOR REPAIRS WERE COVERED UNDER THE SERVICE WARRANTY. IN ADDITION, THE PASSENGER'S SIDE HEAD LIGHT AND CABLE HARNESS WERE REPLACED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 07/28/11*LJ THE CONSUMER STATED HE HAD MULTIPLE PROBLEMS WITH THE AIR CONDITION UNIT GOING OUT DURING LONG DRIVES ON WARM DAYS. UPDATED 08/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367227November 23, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK OWNER AT ABOUT 32,000 MILES THOUGHT THAT I NEEDED A HEADLIGHT BULB, BUT WHEN MY HUSBAND WENT TO REPLACE IT HE NOTICED THAT THE DRIVER'S SIDE WIRE HARENESS WAS MELTED. I TOOK IT IN TO THE DEALER AND IT TOOK ABOUT 3 WEEKS FOR THEM TO REPLACE BOTH HEADLAMP ASSEMBLIES. THE HEADLAMP ASSEMBLIES ON THE 2008 OUTLOOK I WAS TOLD BY THE SERVICE TECH THAT DIDN'T MAKE THEM ANY MORE, SO THEY REPLACED THEM WITH PURPLISH BLUISH HEADLIGHTS. I'VE HAD THE NEW ASSEMBLY ON SINCE JULY 2010 AND IT'S NOW NOVEMBER 2010 AND I HAVEN'T HAD NO OTHER PROBLEMS WITH THE HEADLAMPS SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367208November 22, 2010
EXTERIOR LIGHTING
HEAD LIGHT ON MY SATURN OUTLOOK CONTINUOUSLY BURNS OUT ITS A 2008 AND I'VE REPLACED BOTH TWICE. THE WIRING APPEARS MELTED AND BURNT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10366658November 18, 2010
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
I HAVE A 2008 SATURN OUTLOOK XR AND THE DRIVERS SIDE FRONT HEADLIGHT HARNESS MELTED DUE TO OVERHEATING LIKELY CAUSED BY THE VERY SMALL GAUGE OF WIRE THEY USED IN THIS HARNESS. THIS OCCURRED ABOUT 6 WEEKS AGO WHEN THE VEHICLE HAD ABOUT 38000 MILES ON IT. I PURCHASED THE PART FROM THE DEALER, WHICH HAD A LARGER GAUGE WIRE, AND CRIMPED IT INTO PLACE. THIS WAS VERY DIFFICULT BECAUSE THERE IS LITTLE TO NO ROOM AROUND THE HEADLIGHT. MOST INTERNET FORUMS SUGGESTED THAT THE ENTIRE FRONT BUMPER MUST BE REMOVED FOR THIS FIX. I DID FIND A WAY TO DO IT WITHOUT REMOVING THE BUMPER, BUT I DOUBT THAT THIS COULD BE DONE BY MOST PEOPLE WITHOUT REMOVING THE BUMPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367380November 16, 2010
ELECTRICAL SYSTEM
DRIVERS SIDE LIGHT BULB BURNED OUT. AFTER INVESTIGATION, THE WIRE BUNDLE TO THE LIGHT OVERHEATED/BURNT AND MELTED, RESULTING IN THE HALOGEN BULB FAILURE. UNBELIEVABLE AMOUNT OF ONLINE COMPLAINTS INVOLVING THE SAME ISSUE, WHICH REPEATS ITSELF, EVEN AFTER THE DEALER REPLACES THE WIRING HARNESS. THE WIRING HARNESS IS PLASTIC, UNDER-ENGINEERED AND REPEATEDLY FAILS. THIS ITEM NEEDS TO BE RECALLED AND REPACED WITH A METAL WIRING HARNESS. REFERENCE SATURN' S TSB #09-08-42-004. THIS IS A KNOWN PROBLEM AND A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366391November 16, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2008 SATURN OUTLOOK XE. HARNESS TO BOTH HEADLIGHTS (LOW BEAM) HAS MELTED WHICH NOW I HAVE NO HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365838November 15, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HUSBAND AND I WILL BE TAKING OUR 2008 SATURN OUTLOOK IN FOR THE 5TH TIME, YES I SAID 5TH TIME, TO GET THE HEADLIGHT FIXED. THE DRIVERS SIDE HAS HAD A BULB REPLACED AS WELL AS THE WIRING HARNESS REPLACED...SAME WITH THE PASSENGER SIDE. IT ONLY HAS 40,000 MILES ON IT AND WE HAVE OWNED IT LESS THAN A YEAR. WE ARE LUCKY THAT OUR DEALERSHIP IS TAKING PITY ON US, AND FIXING IT FOR FREE BECAUSE OUR WARRANTY JUST EXPIRED. PLEASE RECALL THIS. THIS IS A DANGEROUS DEFECT THAT NEEDS TO BE FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365869November 15, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVER'S SIDE WIRING HARNESS MELTED ON HEADLIGHT, SATURN OUTLOOK 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365352November 11, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHT HARNESS ATTACHMENT TO THE LIGHT BULB HAS BURNED ON BOTH SIDES OF MY VEHICLE. THIS CAUSED THE LIGHT TO GO OUT AND MELT THE INSULATION NEAR THE COUPLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364318November 7, 2010
ELECTRICAL SYSTEM
ONE EVENING WHILE DRIVING MY CHILDREN HOME FROM AN EVENT, WE SMELLED A TOXIC BURNING TYPE SMELL. WHEN WE ARRIVED HOME, I SAW THAT THE FRONT HEADLAMP WAS OUT (A BIT SURPRISING FOR A 2 YEAR OLD VEHICLE). THE DEALER DISCOVERED THAT THE WIRING HARNESS CONNECTOR WAS BURNED. A BIT FRIGHTENING AND NOT TRO MENTION COSTLY. ALTHOUGH THE CAR WAS 2 YEARS OLD, IT HAS JUST ABOVE 36,000 MILES AND THUS OUT OF WARRANTY. MY FAULT FOR NOT GETTING TO THE DEALER IMMEDIATELY WHEN THE MILEAGE WOULD HAVE BEEN JUST BELOW THE 36,000 MILE MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363840November 3, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
1. PASSENGER SIDE LOW BEAM WENT OUT. 2. REPLACED IT THINKING THE BULB WAS DEAD. 3. 2 DAYS LATER, THE NEW BULB WAS OUT. 4. WENT DIGGING BACK UNDER THE WHEEL WELL AND THROUGH SOME FUNKY ARM BENDING AND TWISTING OF THE NECK I COULD SEE THAT ONE OF THE FEMALE LUGS ON THE CONNECTOR WAS BURNT. 5. USED ELECTRICAL TAPE TO TEMP FIX THE LIGHT. IT WENT OUT 1 DAY LATER AND NOT EVEN DRIVING THE VEHICLE FOR THAT 2 DAY PERIOD. 6. WENT IN AND STARTED AN INTERNET SEARCH AND DISCOVERED I AM NOT THE ONLY ONE WITH THIS MAJOR GM PROBLEM. I HAVE ALREADY GOT A WARNING FOR THE POLICE TO FIX THE HEADLIGHT OUT. I SHOULDN'T HAVE TO WORRY WHEN IT WILL GO OUT AGAIN AND HOPEFULLY NOT GET A TICKET OR EVEN WORSE. A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363931November 3, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY PASSENGER HEADLIGHT TURNED OFF AT ABOUT 30,000 MILES, THE BULB WAS REPLACED. TWO WEEKS LATER THE SAME HEADLIGHT TURNED OFF AGAIN. I TOOK IT BACK TO THE DEALER WHEN THEY TOLD ME IT WAS UNDER WARRANTY AND WOULD REPLACE THE FAULTY WIRE HARNESS. NOW MY CAR IS AT ABOUT 57,000 MILES, NO WARRANTY AND MY DRIVER SIDE HEADLIGHT KEEPS TURNING OFF. I CALLED THE CHEVROLET DEALER AND THEY WANT ME TO PAY $100 JUST TO LOOK AT IT AND THEN PAY FOR WHATEVER NEEDS TO BE DONE TO FIX THE PROBLEM. I DON'T THINK THAT ITS RIGHT TO MAKE US PAY FOR SOMETHING THAT IS COMPLETELY FAULTY. THIS IS REALLY SERIOUS AND CAN CAUSE AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362807October 28, 2010
EXTERIOR LIGHTING
HEADLIGHT NOT WORKING DUE TO WIRING HARNESS BEING MELTED!!! TOO MUCH HEAT OR THE WIRING HARNESS DOESN'T USE THE RIGHT WIRE. I HAVE HAD THIS VEHICLE FOR ABOUT 18 MONTHS. I HAVE HAD TO REPLACE THE WIRING HARNESS 4 TIMES NOW. THIS IS GOING TO CAUSE SOMEONE TO HAVE A CRASH. IF IT HAPPENS AT NIGHT DRIVING DOWN THE ROAD AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362409October 26, 2010
EXTERIOR LIGHTING
HEADLIGHT WENT OUT IN MY 2008 SATURN OUTLOOK. I TOOK IT IN TO BE REPLACED AND HAD A FAULTY WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362237October 25, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK, DRIVER SIDE HEADLAMP NOT FUNCTIONING. DEALERSHIP NEEDED TO REPLACE THE BULB AND HARNESS. CONNECTION WHERE THE BULB CONNECTS TO THE HARNESS APPEARS MELTED / BURNED. VEHICLE HAS 40242 MILES AND 26 MONTHS SINCE DELIVERY WAS TAKEN. COST FOR REPAIR WAS $273.15 ON 10/25/10. NOT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361662October 21, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK FWD XR HEADLIGHT WIRING HARNESS MELTED, NO LONGER HAVE LOW BEAM LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360771October 16, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 SATURN OUTLOOK DRIVER SIDE LOW BEAM HEADLIGHT WENT DARK DUE TO EXPOSED WIRES IN THE WIRE HARNESS NEAR THE BULB SOCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360460October 14, 2010
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
I OWN A 2008 SATURN OUTLOOK XR AWD. I HAVE 56,000 MILES ON THE VEHICLE. EARLIER THIS YEAR THE PASSENGER LOW BEAM HEADLIGHT STARTED GOING ON AND OFF. AFTER A WEEK IT STOPPED WORKING. I TOOK IT TO MY LOCAL SATURN DEALERSHIP (BEFORE THEY CLOSED) THE TECHNICIANS LOOKED AT IT AND DECIDED IT WAS A SAFETY CONCERN AS THE WIRING HARNESS FOR THE HEADLIGHT WAS MELTED SO THEY REPLACED BOTH DRIVER AND PASSENGER HARNESSES AND BULBS. A FEW MONTHS LATER THE PASSENGER LIGHT DID THE SAME THING AND I WAS ABLE TO GET AT THE HARNESS AND SAW THAT IT WAS BLACK AND WIRES WERE MELTED. I REPLACED THE LIGHT AND IT WORKED FOR ANOTHER MONTH BEFORE BURNING OUT. I TOOK IT INTO THE GM DEALER, THE TECHNICIAN LOOKED AT IT AND JUST REPLACED THE BULB, IT HAS SINCE BURNED OUT AGAIN AND THE WIRING HARNESS IS STILL BLACKENED AND MELTED AND KEEPS BURNING OUT LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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