Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10376818January 15, 2011
EXTERIOR LIGHTING
WIRE HARNESS ON 2008 SATURN OUTLOOK HAS 'MELTED'. BEEN SEARCHING ON THE INTERNET AND THIS SEEMS TO BE A FREQUENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375511January 10, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK WIREHARNESS FOR LOW BEAM HEADLIGHT BURNT AND MELTED TO THE HEADLIGHT. MELTED THE CAP THAT PROTECTED HALOGEN BULB AND THE CONNECTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10375214January 8, 2011
ELECTRICAL SYSTEM
OVERHEATING OF LOW BEAM HEADLAMP WIRING CAUSING MELTING OF PLASTIC COMPONENTS. HEADLAMPS WILL LOOSE ELECTRICAL CONNECTION AND ALL LAMP LIGHT WILL BE LOST. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375224January 8, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK, PASSENGER SIDE LOW BEAM HEADLIGHT IS ON AGAIN, OFF AGAIN. I REPLACED THE LIGHT BULB, AND USED THE CORRECT "BULB GREASE" IN THE SOCKET, BUT THE WIRE HARNESS THAT POWERS THE LIGHT BULB LOOKS TO BE TOO LIGHT IN GAUGE TO POWER THE HEADLIGHT. THE BULB WILL LIGHT SOMETIMES, BUT THEN GO OUT FOR EXTENDED PERIODS OF TIME, INDICATING A SHORT SOMEWHERE IN THE WIRING HARNESS. THE AMOUNT OF TIME THAT THE HEADLIGHT IS OUT HAS INCREASED INCREMENTALLY OVER TIME. THE PROBLEM BEGAN ABOUT 7 MONTHS AGO, WHILE THE VEHICLE HAD ABOUT 34000 MILES ON IT, AND I HAD ASSUMED IT WAS A FAULTY LIGHT BULB. I NOW HAVE OVER 39000 MILES ON THE TRUCK, AND AM READING OF A SIMILAR PROBLEM THAT OTHER OWNERS OF THE SAME VEHICLE ARE EXPERIENCING. I AM AFRAID THAT IF I BEGIN EXPERIENCING THE SAME LIGHT FAILURE ON THE DRIVER'S SIDE, I WILL LOSE ALL VISIBILITY AT NIGHT. WITH 39000 MILES NOW ON THE TRUCK, I AM OUT OF WARRANTY, AND DREAD SEEING THE COST OF A REPLACEMENT WIRE HARNESS, AFTER HAVING REPLACED THE BULB THROUGH THE WHEEL WELL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373950January 3, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT BECAME INOPERATIVE, WIRE HARNESS REPLACED DUE TO REPAIR DESCRIPTION OF "MELTING". NO INCIDENT FOR APPROX 9 MONTHS. DRIVER SIDE HEADLIGHT BECOMES INOPERATIVE INTERMITTENTLY DURING DRIVING. HAND ADJUSTMENT OF WIRE HARNESS TEMPORARILY ALLOWS HEADLIGHT TO FUNCTION. PASSENGER SIDE HEADLIGHT BEGINS TO FAIL IN SAME INTERMITTENT WAY AS DRIVER SIDE HEADLIGHT. LOSS OF HEADLIGHT WHILE DRIVING, DRIVING BECOMES HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373765January 2, 2011
EXTERIOR LIGHTING
HAVE REPLACED PASSENGER SIDE HEADLIGHT BULB 3 TIMES IN TWO YEARS. AFTER LAST REPLACEMENT LASTED TWO DAYS I GOT UP INSIDE THE HEADLIGHT ASSEMBLY (AN ALMOST IMPOSSIBLE TASK) TO SEE THAT THE WIRING INSIDE THE SOCKET WAS MELTED AND BURNT AWAY. I SUSPECT THAT THE WIRE SHIELDING LEADING TO THE SOCKET WAS NEVER THERE, FROM THE FACTORY. IT APPEARED THAT THE WIRE WAS LEFT UNSHIELDED AND ARCD OUT AGAINST THE METAL SOCKET RETAINER. THE PLASTIC COMPONENTS ARE ALL BUT MELTED AWAY FROM THIS GROUNDING. I WENT TO THE GM DEALER I MADE PURCHASE FROM AND HAVE BEEN TOLD THERE IS A "SERVICE ADVISORY", BUT NO RECALL. FURTHER, I'VE WAS TOLD THAT THEY ARE SEEING "A TON" OF THESE. I WAS TOLD OF DISASSEMBLY OF THE FRONT END TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. LASTLY, THE COST MIGHT EXCEED $300. THIS IS AN UNREASONABLE EXPENSE FOR SOMETHING THAT SHOULD BE AS SIMPLE AS CHANGING A BULB. I AM LEFT WITH NO RECOURSE BUT TO ATTEMPT TO REPAIR THE WIRING MYSELF WITH THE BEST PARTS I CAN FIND. I CAN ONLY WONDER WHAT THE OTHER HEADLIGHT IS DOING UNDER THERE. I FEAR THAT THE FIRE HAZARD IS REAL AND TANGIBLE. I HAD UNDERSTOOD THAT SATURN'S REPUTATION WAS OUTSTANDING FOR CUSTOMER SERVICE AND SUPERIOR PRODUCT ENGINEERING. BUT WE LOYAL SATURN OWNERS SEEM TO BE ON OUR OWN NOW. AT LEAST THOSE OF US WITH MILEAGE OVER 36,000 MILES. WHAT I WOULD LIKETO SEE IS GM STAND BEHIND THIS PRODUCT WITH SUCH AN IMPORTANT COMPONENT AS HEADLIGHT SAFETY AND POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373279December 29, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 SATURN OUTLOOK WIRING HARNESS ON HEADLIGHT OVERHEATED AND HEADLIGHT NO LONGER WORKS. ALREADY HAD AT SERVICE CENTER TWICE. PAID FOR REPLACEMENT HEADLIGHT WHICH WENT OUT A DAY OR TWO LATER; THEN PAID FOR A DIAGNOSIS. ALREADY PULLED OVER TWICE BY LAW ENFORCEMENT FOR HAVING HEADLIGHT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372557December 27, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK. WIRING HARNESS MELT SHUTTING DOWN THE HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372247December 23, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
PASSENGER SIDE HEADLIGHT OUT ON THE 2008 SATURN OUTLOOK. WENT OUT ONE DAY, A FEW DAYS LATER STARTED WORKING AGAIN. NOW IS OUT FOR GOOD ON "LOW BEAM" WILL WORK FOR "HIGH BEAMS". *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372135December 22, 2010
AIR BAGS:FRONTAL
ONGOING INTERMITTENT PROBLEM WITH FRONT PASSENGER AIRBAG. DASHBOARD "SERVICE AIR BAG" WARNING LIGHT ACTIVATED. FRONT PASSENGER AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. SATURN DEALER FINALLY REPAIRED PROBLEM AFTER 4 SERVICE VISITS. DEALER REPLACED SEAT CONNECTOR, AIRBAG WIRING HARNESS, & PASSENGER PRESENCE MODULE ASSEMBLY. PROBLEM APPEARS TO BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372133December 22, 2010
EXTERIOR LIGHTING
SPONTANEOUS LOW BEAM HEADLIGHT FAILURES DUE TO WIRING HARNESS DEFECT. HEADLIGHT SOCKET HARNESS & WIRING WAS MELTED. PASSENGER SIDE FAILED IN OCTOBER 2010. DRIVER SIDE FAILED IN DECEMBER 2010. IN BOTH CASES THE GM DEALER NEEDED TO REPLACE HARNESS & BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372778December 21, 2010
ELECTRICAL SYSTEM
DRIVER'S SIDE HEADLIGHT WENT OUT. REPLACED BULB. APPROXIMATELY 3 MONTHS LATER, SAME HEADLIGHT WENT OUT AGAIN. REPLACED BULB. SAME HEADLIGHT WENT OUT AGAIN IN JULY 2010. REPLACED A 3RD TIME. BULB WENT OUT AGAIN IN NOV 2010. INFORMED WIRING HAD MELTED AND HARNESS/CONNECTOR NEEDS TO BE REPLACED. YESTERDAY 12/21/2010 PASSENGER SIDE HEADLIGHT WENT OUT AND SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372010December 21, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
OUR 2008 SATURN JUST HAD TO HAVE THE DRIVER'S SIDE LOW LAMP HEADLIGHT FIXED. MELTED HARNESS PIECE. WE HAD TO PAY FOR THIS ONE BECAUSE WE ARE OUT OF WARRANTY TIME (60K MILES). THE PASSENGER SIDE LAMP WENT OUT WHILE UNDER WARRANTY. IT'S RIDICULOUS THAT WE JUST SPENT $279 TO HAVE A LIGHT REPAIRED THAT SEEMS TO BE A RECURRING PROBLEM WITH SATURNS... BEFORE THAT WE HAD THE WHOLE PASSENGER SIDE AIRBAG LIGHT PROBLEM. THE CAR DOESN'T SENSE WHEN SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT. DEALERSHIP SAID CAR IS OUT OF WARRANTY AND IT WILL COST US BECAUSE IT'S PROBABLY A FAULTY SENSOR. THIS IS OUR SECOND OUTLOOK. LEMON-LAWED THE 2007 AND THOUGHT WE'D GIVE THEM ANOTHER CHANCE. NOT SMART ON OUR PART IN RETROSPECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371738December 20, 2010
EXTERIOR LIGHTING
I HAVE REPLACED THE LOW BEAM LIGHT IN MY 2008 SATURN OUTLOOK TWICE IN THE PAST MONTH AND IT'S OUT AGAIN. AFTER RESEARCHING THIS MATTER ONLINE, I NOW SEE THAT THIS IS A COMMON PROBLEM AND I FEEL THAT GM NEEDS TO INVESTIGATE THESE COMPLAINTS IMMEDIATELY AND ISSUE A RECALL TO CORRECT THIS MATTER BEFORE THIS CAUSES SOMEONE TO GET HURT OR KILLED. SOMEONE NEEDS TO STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371834December 20, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR AT A STOP LIGHT THE RIGHT HEADLIGHT WOULD SHUT OFF AND HE WAS UNABLE TO TURN IT BACK ON. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE HEADLIGHT WIRING AND SOCKET MELTED AND NEEDED TO REPLACED. THE RIGHT HEADLIGHT WIRING AND SOCKET WERE REPLACED. THE LEFT HEADLIGHT HAD ALSO EXPERIENCED THE SAME FAILURE AS THE RIGHT HEADLIGHT. THE LEFT HEADLIGHT HAS YET TO BE INSPECTED BY A DEALER OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 02/23/11*LJ THE HEAD LIGHT WIRING HARNESS WAS REPLACED. UPDATED 05/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370872December 16, 2010
EXTERIOR LIGHTING
DEFECTIVE HEADLIGHT WIRING AND CONNECTORS IN MY 2008 SATURN OUTLOOK. CHANGED THE LOW BEAM HEADLAMP 3 TIMES, LAST TWO BULBS ONLY LAST A FEW DAYS BEFORE THE WIRING BURNS THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370683December 14, 2010
EXTERIOR LIGHTING
THE PASSENGER HEADLAMP STOPPED WORKING. THEN THE DRIVER SIDE WENT OUT I SPENT $100 TO FIND OUT I HAD A SHORT IN THE WIRE HARNESS THAT CAUSED THE OTHER ONE TO GO OUT. AT 40,000 PLUS MILES AND THE DEALERSHIP WANTS $500 PLUS DOLLAR TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370462December 13, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER HEADLAMP STOPPED WORKING. WE FOUND OUT THAT THIS IS BECAUSE THE WIRE AND SOCKET MELTED AND BURNED. I'M RELIEVED THAT IT HAS NOT CAUSED A MAJOR VEHICLE FIRE. 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370281December 12, 2010
EXTERIOR LIGHTING
MY DRIVER SIDE LOW BEAM WENT OUT ( OR APPEARED TO) I BOUGHT A H11 BULB FROM THE AUTO PARTS STORE AND WENT TO REPLACE IT AND FOUND MY BULB WASN'T BURNT OUT AT ALL JUST HAD FALLEN OUT OF THE SOCKET. SO I TWISTED IT BACK INTO THE SOCKET, PUT THE COVER BACK ON AND IT WORKED FOR A FEW DAYS. THEN MY PASSENGER SIDE DID THE SAME THING. NOW ON MY WAY HOME FORM THE STORE BOTH WENT OUT ( THIS WAS AT NIGHT AND CAUSED A MAJOR PROBLEM FOR ME GETTING HOME.) I ULTIMATELY HAD TO USE MY HIGH BEAMS JUST TO GET HOME SAFELY. I'M NOT SURE HOW TO CORRECT THIS PROBLEM SINCE THE BULB ISN'T ACTUALLY BURNING OUT IT JUST KEEPS FALLING OUT OF THE SOCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369268December 5, 2010
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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