Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10422340August 28, 2011
EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHT WAS OUT. WE PURCHASED A NEW BULB, WHEN MY HUSBAND WENT TO REPLACE THE BULB HE FOUND A WIRE EXPOSED AND THE PLUG IN WAS BURNT. THE SOCKET IS THE CAUSE SO NOW WE HAVE TO BUY A NEW SOCKET. I THINK THIS DANGEROUS, IT LOOKS AS IF IT COULD POSSIBLY CAUSE A FIRE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421695August 27, 2011
EXTERIOR LIGHTING
-2008 SATURN OUTLOOK XR -PASSENGER AND DRIVER SIDE DAY-TIME RUNNING LIGHT AND LOW-BEAN HEADLIGHT STOPPED WORKING ENTIRELY. UPON INSPECTION WIRING HARNESS WAS MELTED. HAVE TO TAKE TO DEALERSHIP TO RE-WIRE HARNESS AND REPLACE BULBS SO I CAN DRIVE AT NIGHT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421522August 25, 2011
EXTERIOR LIGHTING
LOW BEAM CONTINUES TO GO OUT AND THERE IS A CONTINUAL SMELL OF BURNING WIRES IN MY 2008 SATURN OUTLOOK. THE WIRING HARNESS HAS BEEN REPLACED ONCE. WIRING HARNESS WAS REPLACED BECAUSE IT WAS BURNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419956August 18, 2011
EXTERIOR LIGHTING, POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE WIRING FOR THE EXTERIOR LIGHTS WAS MELTED. AS A RESULT, THE LIGHTS WOULD NOT FUNCTION AT NIGHT. IN ADDITION, THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE DEALER DIAGNOSED THAT A SPEED SENSOR WAS NEEDED TO REPAIR THE TRANSMISSION AND AN EXTERIOR LIGHTING ASSEMBLY WAS NEEDED TO REPAIR THE WIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10419970August 18, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2008 SATURN OUTLOOK HEADLAMP WIRING HARNESS MELTED ON DRIVERS SIDE (3RD TIME THIS HAS OCCURRED). THIS IS A SAFETY ISSUE! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420042August 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT THERE WAS AN INCREASE IN ENGINE RPMS BUT THE VEHICLE WOULD NOT MOVE AND FELT LIKE AS IF IT WERE STUCK IN NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419148August 12, 2011
ELECTRICAL SYSTEM
LOW BEAM HEADLAMP CONNECTOR MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416650August 2, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2008 SATURN OUTLOOK WHICH I PURCHASED NEW. I HAVE HAD MULTIPLE PROBLEMS WITH THE FRONT HEADLIGHT WIRING HARNESS BURNING OUT/MELTING. THIS HAS HAPPENED TWICE TO BOTH HEADLIGHTS. THE FIRST TIME THIS HAPPENED I WAS ABLE TO HAVE THE DEALER (GM AT THAT TIME) FIX THE PROBLEM UNDER WARRANTY. THE LAST 3 TIMES I HAVE HAD TO PAY FOR THIS MYSELF SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. GM WAS WILLING TO FIX IT, BUT NOT COVER THE COST, SO I TOOK IT TO MY LOCAL REPAIR SHOP BECAUSE IT WAS LESS EXPENSIVE THERE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416801August 2, 2011
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING
I HAVE 130,000 MILES ON MY 2008 SATURN OUTLOOK AND I HAVE HAD TO REPLACE THE HEADLIGHT WIRE HARNESSES ON BOTH SIDES AND MULTIPLE LIGHT BULBS. THE MOST RECENT TIME I REPLACED THE LIGHTBULB ~30 DAYS AGO AND IT IS BURNT OUT ALREADY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416468August 1, 2011
EXTERIOR LIGHTING:HEADLIGHTS
WE HAVE A 2008 SATURN OUTLOOK. HEADLIGHT ON DRIVER'S SIDE WENT OUT; PAID $117 TO HAVE FIXED; SAME LIGHT WENT OUT AND DEALER FIXED IT N/C, AND REPLACED HARNESS. NOW PASSENGER SIDE HAS GONE OUT TWICE..ON OUR WAY TO DEALER TO LOOK AT THE SITUATION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416362July 30, 2011
EXTERIOR LIGHTING
PASSENGER HEADLIGHT NOT WORKING ON THE 2008 SATURN OUTLOOK XE. THIS VEHICLE ONLY HAS 33,000 MILES ON IT, SO I'M QUITE SURPRISED THAT IT HAS ALREADY STOPPED WORKING. I'VE READ ON OTHER WEBSITES THAT THERE IS A POSSIBLE ISSUE WITH THE WIRING HARNESS BEING FAULTY AND MELTING. THIS CONCERNS ME DUE TO THE FACT THAT THIS LIGHTBULB AND WIRING HARNESS IS NOT AN EASY PART TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415230July 26, 2011
EXTERIOR LIGHTING
THE RIGHT FRONT HEADLIGHT OF OUR 2008 OUTLOOK WENT OUT. I REPLACED IT. AFTER A FEW MONTHS IT WENT OUT AGAIN. THIS TIME WHEN I LOOKED AT THE SOCKET INTO WHICH THE BULB WAS TO SIT, I NOTICED IT WAS MELTED AND BURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415281July 26, 2011
EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK, ON 7/26/11 MY DRIVER SIDE HEADLAMP BULB WENT OUT. AFTER I LOOKED AT IT CLOSELY, THE HARNESS WAS CHARRED AND MELTED. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO THE DRIVER SIDE HEADLAMP. THE FIRST TIME HAPPENED AT 21,000 MILES, VERY EARLY FOR SOMETHING LIKE THIS TO HAPPEN. I CALLED THE DEALER AND THEY QUOTED ME ON THREE PARTS IF NEEDED: BULB $18; HARNESS $40; HEADLAMP ASSEMBLY $377. SOMETHING IS WRONG WITH THAT HEADLAMP WIRING THAT HAS CAUSE THIS PROBLEM AGAIN AND IM NOT THE ONLY ONE. THIS SHOULDN'T BE HAPPENING TO A FAIRLY NEW VEHICLE. GM NEEDS TO FIX THIS ISSUE IF THEY EXPECT CUSTOMERS TO BE LOYAL AND CONTINUE BUYING THEIR VEHICLES. THIS MIGHT BE MY LAST GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415058July 25, 2011
EXTERIOR LIGHTING
MY HEADLIGHT BURNED OUT ON MY 2008 SATURN OUTLOOK. I TRIED TO REPLACE IT AND IT STILL DIDN'T WORK. I HAD A SHOP REPLACE IT THINKING THAT I TOUCHED THE BULB AND WAS TOLD THAT THE SOCKET/HARNESS WAS MELTED AND SOME OF THE WIRES BEYOND THAT WERE EXPOSED. I CALLED THE DEALER AND THIS IS NOT COVERED UNDER EXTENDED WARRANTY AND WAS TOLD THAT EVEN IF FIXED, WOULD HAPPEN OVER AND OVER BECAUSE THE BULB IS TOO HOT AND MELTS THE WIRING. I THINK THIS IS A DESIGN ISSUE AND SHOULD BE RECALLED. THERE ARE THOUSANDS OF CLAIMS OF THIS HAPPENING EXACTLY THE SAME WAY SO IT IS A DESIGN FLAW AND SHOULD BE DEALT WITH BY GM. I HAVE SINCE GOTTEN PULLED OVER AND ISSUED A CITATION FOR NO HEADLIGHT BUT DON'T HAVE THE OUTRAGEOUS AMOUNT OF MONEY TO REPLACE ALL COMPONENTS AND PAY LABOR CHARGES OF 1.6 HOURS PLUS. THIS IS DANGEROUS DUE TO LOSS OF HEADLIGHTS FOR VISIBILITY, INTERMITTENT WORKING OF HEADLIGHTS, WHICH IF BOTH WENT OUT COULD LEAVE ME STRANDED WITH FOUR KIDS, AND THE EXPOSED WIRE COULD CAUSE AN ENGINE FIRE OR SHORT THAT COULD DAMAGE OTHER COMPONENTS OR THE WHOLE VEHICLE. SO AS OF THIS MESSAGE I STILL ONLY HAVE ONE WORKING HEADLIGHT (WHICH MAY BURN OUT SOON TOO IF ITS TOO HOT FOR THE WIRES) AND AM WAITING FOR MY NEXT TICKET...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415882July 25, 2011
EXTERIOR LIGHTING
VEHICLE HEADLIGHT BULB ON PASSENGER SIDE BLEW OUT. THOUGHT THE BULB WAS JUST BLOWN. FOUND THE WIRE HARNESS HAD MELTED ALSO. FOUND ON THE INTERNET THIS A WELL KNOWN ISSUE, WITH THE HARNESSES MELTING.. FIRE COULD HAVE OCCURRED IN MY OPINION. VEHICLE OUT OF WARRANTY, SO DEALER WONT COVER. SERVICE BULLETIN AVAILABLE BUT VEHICLE OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414898July 24, 2011
ELECTRICAL SYSTEM
BEEN HAVING INTERMITTENT PROBLEMS WITH THE DRIVERS SIDE LOW BEAM NOT WORKING, HAVE BEEN ON A FEW OCCASIONS TO MAKE IT WORK CYCLING LIGHT SWITCH AND NOW THAT DOES NOT HELP EITHER. WAS RESEARCHING WAYS TO ATTEMPT TO REPAIR AND MY SISTER INLAW ALSO HAS A SATURN OUTLOOK AND WAS TELLING ME HERS ENDED UP BEING THE HARNESS, AND AFTER SEEING ALL THE THREADS ABOUT THIS HAPPENING TO ALOT OF OTHER SATURNS I THINK I WILL BE TAKING MY WIFE'S CAR TO A LOCAL DEALERSHIP TO BE LOOK AT FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414843July 23, 2011
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHTS HAVE BURNT OUT TWICE IN THE LAST SEVERAL MONTHS. THE SECOND TIME WE WENT TO CHANGE IT THE WIRES ARE ALL MELTED. NEED TO HAVE TAKEN IN FOR A NEW WIRE HARNESS, THIS HAPPENED ALREADY TWICE TO THE DRIVERS SIDE OF MY VEHICLE. IT IS DANGEROUS TO HAVE WIRES MELTING OVER AND OVER. THIS IS ALSO A COSTLY REPAIR THAT SHOULD BE RECALLED SINCE IT IS NOT NORMAL FOR THIS MANY CARS TO HAVE THIS EXACT SAME PROBLEM, IT IS OBVIOUSLY A FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413748July 20, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM DRIVER'S SIDE HEADLAMP ON SATURN OUTLOOK. BULB APPEARED TO FAIL BUT ON FURTHER INSPECTION OF THE WIRING HARNESS IT WAS MELTED AT THE CONNECTOR. THIS HAPPENED IN JAN/FEB OF 2011 AND NOW (JUL) THE PASSENGER SIDE IS OUT. REPLACED THE LIGHT BULB INITIALLY ON BOTH ONLY TO HAVE IT CONTINUOUSLY GO OUT. INSPECTING WIRING HARNESS ON THE PASSENGER SIDE LATER TODAY. THIS CLEARLY APPEARS TO BE A FIRE HAZARD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413749July 20, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
2008 SATURN OUTLOOK. REPLACED BOTH FRONT HEADLIGHTS IN THE PAST TWO MONTHS. HEADLIGHTS BURNED OUT AGAIN. HEADLIGHT WIRING HAS MELTED - HAVE TO REPLACE WIRING AND WIRING HARNESS. THIS SHOULD BE A RECALL - IT'S NOT DUE TO WEAR AND TEAR OF VEHICLE. IS POOR EQUIPMENT USED IN MANUFACTURING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413059July 15, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE SUNROOF AND CAUSING THE ELECTRICAL SYSTEM TO MALFUNCTION. THE PARKING BRAKE SIGNAL WOULD SPORADICALLY ILLUMINATE WITH A CHIMING NOISE. THE MANUFACTURER ADVISED THE CONTACT THAT A MANUFACTURER'S RECALL WAS CURRENTLY OUT FOR THE FAILURE BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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