Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#11321500April 18, 2020
UNKNOWN OR OTHER
I'VE HAD THIS CAR FOR A SHORT WHILE, I'VE CHECKED THE RECALLS ANTHEM THE SUN AN MOON ROOF ARE A PROBLEM. MY CAR GETS VERY WET ON THE ROOF LINER AND IT'S BECAUSE OF A LEAK PROBLEM, IT HAPPENS EVERY TIME IT RAINS. IS THERE A WAY TO GET THAT FIXED. I'M NOT SURE IF THE PREVIOUS OWNER DID THE RECALL OR NOT BUT FOR ALL I KNOW IS THAT IT ALWAYS LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317850March 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE LEAKED TRANSMISSION FLUID. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET LOCATED AT (9352 PLANK RD, BATON ROUGE, LA 70811) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315404March 1, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LEFT DRIVER DOOR MANUAL SWITCH CONTINUOUSLY MALFUNCTIONS , ABSOLUTELY DOES NOT GIVE POWER TO OPEN ANY WINDOWS , LOCK OR UNLOCK DOORS , AND ENABLES YOUR SAFETY IN DANGEROUS EXITS . LOCKS HAVE BEEN LOCKING WHEN I EXIT MY VEHICLE, LOCKING MY CHILDREN LOCKED INSIDE OF VEHICLE . REAR LIFT GATE WILL FALL ON YOUR HEAD SLOWLY AND INJURED MY FOREHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301087January 22, 2020
AIR BAGS
THE PASSENGER SERVICE AIR BAG STAYS ON THE DASHBOARD WHEN YOU START IT AND IT WON'T TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298859January 12, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM HEADLIGHT WIRING HARNESS AND PLUG HAVE MELTED AND I HAVE HAD REPLACED AND IT HAPPENS AGAIN. THE AIR BAG WARNING LIGHT KEEPS COMING ON, SAYING SERVICE AIRBAGS NOW. ALL THE SPEAKERS IN THE CAR HAVE QUIT WORKING, BUT IF YOU OPEN AND CLOSE DRIVERS SIDE REAR DOOR THEY WILL WORK UNTIL YOU HIT A BUMP IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297457January 6, 2020
EXTERIOR LIGHTING
RIGHT HEADLIGHT DOESN'T WORK. MECHANIC WENT TO REPLACE A PART AND THE WHOLE HARNESS WAS MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289943December 18, 2019
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED EACH TIME IT RAINED. THE WATER TRAVELED ACROSS THE TOP OF THE VEHICLE, ONTO THE WINDSHIELD, AND INTO THE DASHBOARD. THE VEHICLE WAS TAKEN TO STUTEVILLE CHEVROLET BUICK GMC OF PONCA CITY (3330 N 14TH ST, PONCA CITY, OK 74601, (580) 749-5976) WHERE THE BODY CONTROL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE NEEDED A NEW BATTERY DUE TO THE WATER THAT WAS LEAKING ONTO THE BATTERY. THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED THAT THE PPM CHIP FOR THE AIR BAG WAS MISSING, WHICH CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE WOULD LURCH FORWARD WHEN IN PARK OR DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 148,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287497December 6, 2019
AIR BAGS
SERVICE AIRBAG LIGHT COMES ON AT RANDOM. EVEN IF A PERSON IS SITTING IN THE PASSENGER SEAT, THE PASSENGER SEAT AIRBAG SHOWS OFF. TOOK IT TO A DEALER AND THEY SAID THAT THE PASSENGER PRESENCE MODULE NEEDS REPLACED AND WOULD COST ABOUT $800.00 TO REPAIR IT AND THAT THE PASSENGER SIDE AIRBAG WOULD NOT DEPLOY IF WAS INVOLVED IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282589November 27, 2019
EXTERIOR LIGHTING
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267182October 8, 2019
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WATER LEAK FROM SUNROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257808September 24, 2019
AIR BAGS, ELECTRICAL SYSTEM
WHEN I FIRST GOT THE VEHICLE IN 2017 IT WAS ALWAYS PARKED IN THE GARAGE SO THE PROBLEM WASN'T NOTICED UNTIL I STOPPED USING THE GARAGE. WHEN IT RAINS A LOT WATER IS LEAKING THROUGH THE FRONT SUNROOF WHICH IS THEN DRAINING UNDERNEATH THE HOOD OF THE CAR IN THE ELECTRICAL AREA AND FINALLY LEAKING THROUGH THE FRONT PASSENGER SIDE FLOOR BOARDS. IT CAUSED ELECTRICAL ISSUES WITH THE OUTLOOK BECAUSE OF THE INITIAL SUNROOF 'CLOG'. ALSO THE CAR COULD BE DRIVEN BUT WHEN YOU TURNED OFF THE VEHICLE IT WOULD NOT SHUT DOWN. I'VE SEEN MANY ISSUES OF THE SAME PROBLEM THAT OTHER OWNERS ARE HAVING AS WELL WITH THEIR OUTLOOKS. IF THE NUMBERS ARE THERE FROM PEOPLE COMPLAINING I'M NOT UNDERSTANDING WHY THIS HASN'T BEEN INVESTIGATED AND TURNED INTO A RECALL. WHAT STARTS AS A SUNROOF LEAK CAN EASILY AND QUICKLY LEAD TO THOUSANDS OF DOLLARS WORTH OF REPAIRS BECAUSE THE WATER IS LEAKING UNDER THE HOOD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241922August 6, 2019
ENGINE
OIL LEAKING FROM THE FRONT OF THE ENGINE. I THINK ITS AN INTERNAL LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229465July 4, 2019
POWER TRAIN
DEAR NHTSA, PLEASE FIRST REFER TO THIS KNOWN ISSUE: NHTSA ID NUMBER: 10126145 MANUFACTURER COMMUNICATION NUMBER: GCUS-9-2635 14404B ' SPECIAL COVERAGE.BULLETIN. THIS WAS AN OFFER FROM GM TO REPAIR THIS KNOWN DEFECT IF IT OCCURED EITHER BEFORE 120K MILES OR 10 YEARS. MY WIFE'S 2008 SATURN OUTLOOK IS USED FOR KID TRANSPORTATION AND LOCAL TRIPS MOSTLY SO SHE NEVER PUTS ON THAT MUCH MILEAGE. THIS VEHICLE WENT INTO SERVICE IN OR AROUND 10/2008. ON OR AROUND MARCH 1, 2019 HER OUTLOOK BEGAN TO EXPERIENCE ISSUES CONSISTENT WITH THIS GM TSB, FAILURE OF THE 35R WAVE PLATE, A KNOW ISSUE DOCUMENTED BY GM.THE THING WOULD JERK AND SHAKE IN REVERSE, WOULD EITHER FAIL TO SHIFT INTO 3RD OR 5TH OR IF IT DID, WHINE AND SHOW NO ACCELERATION IN THE LEAST. IT HAPPENED ABOUT 10 TIMES, ON LOCAL ROADS AND ON THE HIGHWAY, VERY DANGEROUS. I TOOK THE VEHICLE IN TO OUR LOCAL CHEVY DEALER AND WAS TOLD THAT THE TRANSMISSION WAS SHOT, ONLY 67K MILES AND IT NEEDED TO BE REPLACED. I ASKED THE SERVICE WRITER ABOUT HAVING THE TRANSMISSION REPAIRED RATHER THAN REPLACED. HE REALLY RECOMMENDED A FACTORY REBUILT UNIT. WE WERE LITERALLY 120 DAYS, 4 MONTHS OUTSIDE OF THE WARRANTY COVERAGE PERIOD ON THIS ISSUE. SATURN/GM WOULD NOT BUDGE AND TOLD ME THAT AT SOME POINT I HAD TO OWN THE RESPONSIBILITY OF THE REPAIR! REALLY? ON A KNOW ISSUE THAT WAS OUTLINED IN THE TSB AS, "UPON FAILURE ONLY" SHOULD I BRING MY VEHICLE IN FOR REPAIR. HOW IS THIS FAIR? I HAVE NO IDEA WHAT I EXPECT FROM THE NHTSA, BUT TO SIMPLY KNOW THAT GM SHOULD HAVE HONORED THE REPAIR OR REPLACEMENT, IT WAS ONLY FOUR MONTHS PAST THE CUT OFF AND IT IS A KNOW ISSUE. THANKS FOR LISTENING, I DO PLAN TO FILE A SMALL CLAIMS CASE AND CONTACT ANY AND ALL CONSUMER PROTECTION AGENCIES ABOUT THIS MATTER. (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219956June 14, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL....WATER LEAKS INTO THE CAR BEHIND KICKER PANEL ON PASSENGER SIDE GOING DIRECTLY INTO THE FUSE/RELAY BOX. IT LEAKS IN ALL DOOR JAMS AND THE REAR LIFTGATE AREA. I HAVE PROBLEMS WITH MY CAR NOT SHIFTING. THROWING CODE P2723 WHICH IS TRANSMISSON PRESSURE CONTROL SHIFT SOLENOID E. I BELIEVE ITS DUE TO WATER GETTING INTO THE FUSE BOX BECAUSE THERE IS A CONSTANT DRAIN ON MY BATTERY AND WHEN TESTING THE FUSES WITH A TEST LIGHT NOT ALL OF THEM SEEM TO BE GETTING A GOOD CONNECTION DUE TO ALL THE CORROSION. ALSO SUNROOF LEAKS. ALL DOOR CIRCUITS GET WET. I HAVE TO DRY EVRYTHING OUT BEFORE I CAN START IT. THE CARPET SMELLS AND ITS FULL OF RUST. COMMON SENSE WOULD TELL YOU THAT THIS CANNOT BE GOOD FROM ANY ASPECT. IM TO THE POINT TO GOING UP TO GM AND MAKING THEM LOOK REALLY BAD BECAUSE THIS IS UNACCEPTABLE. I CANNOT BELIEVE WITH SO MANY COMMON PROBLEMS THERE IS YET TO BE A RECALL. I HATE GM AND NEVER WILL I EVER PURCHASE ANY GM PRODUCT NOR WILL I HAVE ANYTHING GOOD TO SAY ABOUT GM. WHEN ALL THIS OCCURED MY CAR WAS OUTSIDE EITHER IN MY DRIVEWAY OR A PARKING LOT OR DRIVING DOWN THE ROAD. I HAVR TO COVER THE CAR UP. THE ENTIRE CAR. I BOUGHT THE CAR SOMETIME LAST YEAR. I NOTICED THIS WAS HAPPENING ABOUT 4-5 MONTHS AFTER PURCHASE. IVE TRIED FIXING IT MYSELF AND I JUST FAIL EVERYTIME AND ITS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216956May 30, 2019
EXTERIOR LIGHTING
HEADLIGHT BULB KEEPS BLOWING OUT AND SOMETIMES WHEN CHANGED COMES ON AND OFF INTERMITTENTLY. HAVE CHANGED BULBS NUMEROUS TIMES BUT CONTINUES TO HAPPEN. BULBS SEEM EXTREMELY HOT WHEN THEY BLOW. WE HAVE HAD IT REWIRED NUMEROUS TIMES BUT LOOKS LIKE WIRES FROM HARNESS ARE DIFFERENT GAUGES THAN REPLACEMENTS. THIS IS DANGEROUS BECAUSE I NEVER KNOW WHEN I WILL BE WITHOUT A HEADLIGHT. THEY ARE DIM AND EVEN WHEN REPLACED BY SILVERSTAR ULTRA, THEY REMAIN DIMMER THAN MOST VEHICLES. I KNOW THIS BECAUSE I CAN SEE THEIR HEADLIGHTS MORE THAN MINE WHEN THEY ARE BEHIND ME. I CANNOT SEE THE ROAD HARDLY AT ALL WHEN DRIVING WITH ONE HEADLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209626May 24, 2019
AIR BAGS, ENGINE, STEERING
POWER STEERING RANDOMLY GOES OUT AND RETURNS CAUSING JERKY LURCHING TURNS COUPLE YEARS NOW SINCE REACHING OVER 100K MILEAGE, HAVE 173K MILES CURRENTLY. IS NOW LEAKING FLUID. PCV VALVE REPLACED TWICE, NOT RECALLED BUT MECHANICS HAVE SAID IT'S COMMON FOR MY VEHICLE, CAUSES HESITATION WHILE IDLING LIKE IT'S TRYING TO STALL OUT. HAVE HAD TO PUT FOOT ON BRAKE AND REV GAS AT STOPLIGHTS. AIRBAG LIGHT HAS BEEN ON FOR YEARS, PASSENGER SIDE DOESN'T DETECT. ALTHOUGH RECALL, DEALERSHIP WANTS TO CHARGE DIAGNOSTIC FEES EVEN WHEN I HAD DONE FOR FREE AT LOCAL PARTS STORE AND GAVE THEM CODE, THEY SAY HAVE TO DO THEIR OWN. PASSENGER WINDOW DOES NOT ROLL DOWN, BUT DOES ROLL UP, WITH DRIVER'S SIDE CONTROLS, DOES WORK WITH PASSENGER SIDE CONTROLS. SOMETIMES DRIVER'S SIDE WINDOW STICKS TOO EITHER UP/DOWN HAVE TO BANG ON DOOR FOR IT TO ENGAGE. SPEAKERS HAVEN'T WORKED PROPERLY IN YEARS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206779May 10, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BAUGBT THE VEHICLE MARCH 10 2019 NO AIR BAG CRACKED STEERING WHEEL SUNROOF LEAKS BAD UNDER GLOVEBOX FUSE SECTION HAS RUST POWDER. STERO GOES ON AND OFF ONLY ONE KEY WORKS TO START ONE WORKS TO OPEN DOOR HEATER DONT WORK IM FRONT. BAUGHT IN PUEBLO COLORADO ONLY DRIVE AS FAR AS WALSENBURG CO AND BACK TO PUEBLO N9 FURTHER BAD GAS MILLAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202955April 22, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED WHEN IT RAINED AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED TWICE, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187093March 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY SUNROOF WAS LEAKING IN MY CAR AND CAUSED AN ELECTRICAL PROBLEM THE AUTO SHOP SAID IT WOULD COST 7000 TO FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180048February 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ISSUES WITH MY OUTLOOK ALTERNATOR CAUGHT ENGINE ON FIRE, ELECTRICAL ISSUES WITH STABILIZER/TRACKING CONTROLS, WINDOWS/MIRROR AND MAINLY CHECK ENGINE LIGHT COMES ON WHILE DRIVING AND TRANSMISSION SLIPS INTO LOW OR 2ND GEAR. I HAD TO PULL TO EMERGENCY LANE AND HAVE VEHICLE TOWED TWICE. DEALER STATES ITS AN ISSUE WITH OBD/OBI CODES AND CLEARS CODE. VEHICLE CONTINUES TO DO THIS ALMOST DAILY, WEEKLY. WATER LEAKS THROUGH SUNROOF, FRONT WINDOW GLASS, UNDER DASH ON FEET OF DRIVER AND PASSENGER; WATER LEAKS VIA DVD SYSTEM WHILE DRIVING AND STATIONARY. ALTERNATOR CAUGHT ON FIRE WHILE DRIVING AND I COASTED INTO A DRIVEWAY AND LIFTED HOOD THE FLAMES STARTED, FIRE DEPT. CONTACTED IMMEDIATELY TO PUT OUT. DAMAGE TO VEHICLE WIRES, TUBES, ETC UNDER HOOD. PASSENGER SIDE FRONT WINDOW AND MIRROR WILL NOT PUSH OUT OF ROLL DOWN DUE TO ELECTRICAL ISSUE DRIVING AND STATIONARY. RECALL ON STRUTS FOR AUTO LIFT GATE, BUT REAL ISSUE IS MODULE TO LIFT LIFTGATE WAS A FEE TO BE REPAIRED. WHAT DID RECALL COVER WITH LIFT GATE? THESE ISSUES HAPPEN NO STOP SINCE 2012 WHEN VEHICLE WAS PURCHASED USED. I DROVE ON INTERSTATE AND AND CHECK ENGINE LIGHT CAME ON, TRANSMISSION WENT TO LOW GEAR AND I ALMOST WAS HIT BECAUSE VEHICLE JERKED WHEN THIS HAPPENED AND POWER/SPEED INSTANTLY DROPPED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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