Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10487924December 10, 2012
POWER TRAIN
THE VEHICLE WAS IN AN ACCIDENT BEFORE, BUT ONLY BODY DAMAGE, I BOUGHT IT AT 33254 MILES, IT IS DRIVING FINE, BUT HAVING HESITATION ISSUES, LOOKS LIKE THE TRANSMISSION IS HAVING A PROBLEM, I HAVE READ OTHERS WITH THE SAME PROBLEM. APPARENTLY THIS IS A HUGE ISSUE WITH MANY SATURN 2008 OWNERS THIS CAR HAS A SALVAGE TITLE BUT ONLY BECAUSE OF THE BODY DAMAGE ACCIDENT, NOT ENGINE, ALL OTHERWISE IS RUNNING PERFECTLY FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487795December 9, 2012
POWER TRAIN
TRANSMISSION SLIPPED VERY BADLY SWITCHING FROM SECOND TO THIRD GEAR. THANKFULLY WAS IN A POPULATED AREA CLOSE TO HOME AND WAS ABLE TO LIMP INTO A PARKING LOT. ONCE PUT IN PARK, WOULD NO LONGER SHIFT OUT OF PARK AND HAD TO BE FLAT TOWED TO A GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486716December 2, 2012
STEERING
LOUD NOISE EMITTING FROM HOOD WHILE DRIVING IN THE PAST, THEN WHILE DRIVING STEERING BECAME VERY STIFF MAKING IT IMPOSSIBLE TO STEER MY CAR SAFELY. I CONTACTED GM CUSTOMER CARE WHO INFORMED ME THAT THERE IS NOT A CURRENT RECALL ON THE STEERING ALTHOUGH AFTER RESEARCHING I HAVE FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE STEERING PROBLEMS LEADING TO UNSAFE DRIVING. I BEG YOU TO INVESTIGATE THE NUMEROUS COMPLAINTS AND REPAIR RECORDS FROM GM ABOUT THE EXCESSIVE NUMBER OF COMPLAINTS, ACCIDENTS AND INJURIES CAUSED BY THE DEFECTIVE STEERING MECHANISM. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486738December 2, 2012
POWER TRAIN
MY TRANSMISSION ON MY 2008 SATURN OUTLOOK WENT OUT AND WAS REPLACED (WITH A BRAND NEW TRANSMISSION) UNDER WARRANTY IN APRIL 2012. IT IS GOING OUT AGAIN AND THE WARRANTY IS EXPIRED, NOVEMBER 2012. WHEN I BOUGHT THE TRUCK, THE DEALER WAS TRYING TO PUSH AN EXTENDED WARRANTY ON ME, STRESSING OVER AND OVER THAT IT COVERED THE TRANSMISSION, SO OBVIOUSLY HE KNEW MY TRUCK WOULD HAVE FUTURE TRANSMISSION PROBLEMS. MY TRUCK STILL HAD A WARRANTY, AND WITH MY TRUCK BEING ONLY 2 YEARS OLD, I OPTED NOT TO BUY IT, TRUSTING THAT SATURN WAS A REPUTABLE DEALER. BIG MISTAKE TRUSTING SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486756December 2, 2012
AIR BAGS
STARTED UP VEHICLE AND "SERVICE AIR BAG" INDICATOR MESSAGE AND LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486409November 29, 2012
POWER TRAIN
TRANSMISSION STARTED SHIFTING HARD BUT WAS NOT DOING IT ALL THE TIME, I TOOK A FRIEND HOME BACKED OUT OF HIS DRIVEWAY AND THE VEHICLE STARTED BUCKING AND JUMPING AND NOT SHIFTING WHEN I GOT ABOUT A BLOCK DOWN THE ROAD THE CHECK ENGINE LIGHT COME ON AND IT WOULD NOT SHIFT OUT OF 1ST GEAR, I TOOK IT TO A PARTS STORE AND HAD THE SCANNER PUT ON IT AND IT COME UP WITH THE CODE PO796 WHICH IS THE 3-5 PRESSURE PLATE, THIS SUV HAS NEVER PULLED OR TOWED ANYTHING SO THERE SHOULD BE NO REASON WHY IT WENT OUT. MY PREVIOUS SUV WAS A SATURN OUTLOOK 2007 AND THE 3-5 WAVE PLATE WENT OUT OF IT, IT IS PRETTY CLEAR THAT THERE IS A DEFECT FROM THE FACTORY ON THESE PLATES AND THEY ARE UNSAFE THIS REPAIR HAS COST ME 3400.00 AND I JUST BOUGHT THE SUV IN JULY, THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO AND INVESTIGATED BECAUSE IT IS PRETTY CLEAR THAT THE PLATES ARE DEFECTIVE AND GM NEEDS TO STAND BEHIND THESE WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486085November 26, 2012
POWER TRAIN
WHILE DRIVING , SUDDENLY THE SATURN OUTLOOK XR 2008 WOULDN'T GO ABOVE 30 MILES PER HOUR. WHEN IT WAS SWITCHED FROM THE AUTOMATIC TRANSMISSION TO MANUAL TRANSMISSION, IT WOULD NOT CHANGE ABOVE GEAR #3. IN ADDITION, WHEN TRYING TO PARK, IT WAS FOUND THAT REVERSE GEAR WOULDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485980November 25, 2012
POWER TRAIN
8/17/2011 - J0511 HEAD,CYLINDER LEFT BANK REPLACED AS THERE WAS EXCESSIVE PLAY IN CAMSHAFTS R & R MOTOR ASSY REPLACE BANK 2 CYLINDER HEAD AND NEW TIMING CHAIN RE-INSTALLED. 01/11/2012 - 3-5 REVERSE CLUTCH PLATE REPLACED TRANSMISSION SLIPPING INTO 3RD GEAR,TRANSMISSION REBUILT. 02/20/2012 LEAK WAS FOUND IN FRONT TRANSMISSION CONNECTOR AREA, SEAL WAS REPLACED & RECHECKED. ON 12/01/2012 TRUCK GOING BACK INTO SHOP FOR TRANSMISSION LEAK AGAIN AND CLUNKING NOISE. GM NEEDS TO RESOLVE THIS PROBLEM WITH THE TRANSMISSION, THEY NEED TO STAND BEHIND THEIR PRODUCT AND GO AHEAD AND RESOLVE THIS ISSUE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485436November 21, 2012
POWER TRAIN
ON SEPTEMBER 05, 2012 WHILE DRIVING ON THE HIGHWAY WITH MY FAMILIES IN THE VEHICLE. I WAS DRIVING AT 55 MPH. THE VEHICLE SUDDENLY STARTED TO ACCELERATE AND THE RPM RISE UP VERY HIGH AND VERY QUICKLY. I TRY TO STEP ON THE BRAKE BUT IT DID NOT SLOW THE VEHICLE DOWN. I HAD TO STEP ON THE BRAKE A COUPLE OF TIME BUT DID NOT SLOW THE VEHICLE DOWN. IT SPEED OFF FOR APPROXIMATELY A QUARTER MILES BEFORE IT SLOW DOWN AND THE RPM CAME DOWN. I WAS TERRIFIED OF HOW THE VEHICLE SUDDENLY ACCELERATES OUT OF CONTROL. AFTER THE SUDDEN ACCELERATION THE TRACTION CONTROL LIGHT AND THE SERVICE STABILITRAK WARNING LIGHT CAME ON. THERE IS ALSO A HUMMING NOISE COMING OUT OF THE ENGINE OR THE TRANSMISSION. THE TRACTION CONTROL / SERVICES STABILITRAK WARNING LIGHT WENT OFF AFTER TURNING THE ENGINE OFF. THIS HAPPEN THREE TIME TO ME WITH THE SAME VEHICLE. I WROTE TO GM AND GM REFUSED TO DO ANYTHING TO HELP ME OR LOOK INTO THE THESE ISSUE. I HOPE THAT WITH MY COMPLAINT AND ALL OF THE OTHER COMPLAINTS FROM ALL OF THE OTHER GM VEHICLE OWNERS, SOMETHING COULD BE DONE ABOUT THESE ISSUE. I TOLD GM THAT THIS IS A SERIOUS SAFETY ISSUE THAT I AM HAVING WITH MY 2008 SATURN OUTLOOK XR AWD AND GM TOLD ME TO GO SCREW MYSELF. THAT IS SOO SAD, CONSIDERING THIS IS THE HOLIDAY AND ME AND MY FAMILIES HAVE NO TRANSPORTATION TO GO ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485071November 18, 2012
ELECTRICAL SYSTEM
MY DRIVER SIDE HEADLIGHT (LOW BEAM) WAS WORKING INTERMITTENTLY. FINALLY IT STOPPED WORKING. I BOUGHT A NEW BULB AND WAS REPLACING IT THIS WEEKEND. WHILE REMOVING THE OLD BULB, I SAW THAT ONE WIRE HAD PULLED OUT OF THE SOCKET. I LOOKED CLOSER AT THE SOCKET AND REALIZED THAT IT WAS MELTED. THERE WERE ALSO BURN MARKS ON THE BULB PLUG AND A GREEN PLASTIC PIECE. TO MY KNOWLEDGE, THIS IS AN OEM PART. THE PART SAYS PHILLIPS H11 LL AND MADE IN GERMANY. IT ALSO SAYS 55 W, 12 V. THIS WOULD IMPLY ALMOST 5 A OF CURRENT, WHICH SEEMS ALOT FOR THE VERY SMALL WIRING SIZE. WHILE TRYING TO FIND A REPLACEMENT SOCKET, I FOUND OUT THAT THIS SEEMS TO BE A VERY COMMON PROBLEM ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483986November 11, 2012
POWER TRAIN
THE VEHICLE'S TRANSMISSION FAILED AS I ATTEMPTED TO ACCELERATE. I COASTED TO A STOP AT A RED LIGHT. THE VEHICLE WAS THEN PUSHED, THROUGH A BUSY INTERSECTION, TO A GAS STATION. IT WAS LATER TOWED TO A DEALER FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482649October 30, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHT WENT OUT ON THE VEHICLE. I WENT TO AUTOZONE TO PURCHASE THE HEADLIGHT REPLACEMENT WHEN I WAS TOLD THAT IT COULD POSSIBLY BE TWO DIFFERENT HEADLIGHTS THAT I WOULD NEED TO BRING THE BROKEN ONE SO THEY CAN SELL ME A REPLACEMENT. I FOUND OUT THAT IT IS NOT VERY EASY TO REPLACE THE HEADLIGHT ON THIS VEHICLE AS SEVERAL OTHER PARTS HAVE TO BE REMOVED IN ORDER TO GET TO THE HEADLIGHT CONNECTOR. I FOUND INSTRUCTIONS AND SEVERAL COMPLAINTS FROM OWNERS INDICATING THEY HAVE REPLACED THE HEADLIGHT SEVERAL TIMES DURING THE YEAR ONLY TO BE TOLD BY DEALERS THAT THE HARNESS/CONNECTOR ARE BURNED AND THAT IS THE CAUSE OF THE PROBLEM. I PROCEEDED TO REMOVE THE UNDERLINER OF THE TIRE TO GET TO THE HEADLIGHT ON MY VEHICLE. AS SUSPECTED, THE CONNECTOR AND WIRE HARNESS WERE BURNED. I FOUND SEVERAL SERVICE BULLETINS INSTRUCTING DEALERS TO "CHECK AND REPLACE" THE HARNESS AND HEADLIGHT ON THESE VEHICLES. WHEN I CALLED SATURN I WAS INFORMED THAT THE DEALERSHIP HAD REPLACED THE HEADLIGHT IN MY VEHICLE ON APRIL 2011...HOWEVER THEY NEVER INFORMED ME OF THIS CHANGE. RIGHT NOW MY WIFE IS DRIVING THIS VEHICLE WITHOUT A HEADLIGHT AS SATURN IS REFUSING TO REPLACE THE BURNED HARNESS THAT I FOUND ON THE CAR. THIS IS NOT ONLY A SAFETY ISSUE, BUT A FIRE HAZARD ON THE VEHICLE. THIS SHOULD BE A MANDATORY RECALL BY NOW....IT IS NOT JUST HAPPENING ON SATURN OUTLOOKS, IT IS ALSO HAPPENING ON GMC ACADIAS WHICH IS EXACTLY THE SAME CAR..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481086October 19, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
WATER LEAK FROM SUNROOF TRAVELED DOWN THE DRIVER'S PILLAR AND THROUGH THE DASH, ONTO THE FLOOR. THIS CAUSED AN ELECTRICAL SHORTAGE WHICH CAUSED THE EMERGENCY BRAKE WARNING BELL TO SOUND. WATER WAS ALSO LEAKING OUT OF THE CURTAIN AIRBAG BADGE ON THE PILLAR POTENTIALLY COMPROMISING THE AIRBAG. WATER SOAKED THE DRIVER'S CARPET AND MATS. NOW THE DASHBOARD INDICATOR LIGHT FOR RPM IS OPERATING SPORADICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479795October 11, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER LOW-BEAM HEADLIGHT WENT OUT ON THE 2008 SATURN OUTLOOK AT 48,000 MILES. I REPLACED IT AND THE BULB BLEW OUT AGAIN ONLY TWO WEEKS LATER. I THEN DISCOVERED THE WIRING HARNESS HAD MELTED. REPLACEMENT BULBS CONTINUE TO BLOW BECAUSE OF THE DEFECTIVE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478499October 3, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER SIDE RUNNING LIGHT WENT OUT. I HAD THE BULB REPLACED. ABOUT A MONTH LATER THE SAME LIGHT WENT OUT AGAIN. I HAD THE LIGHT TAKEN OUT AND WAS TOLD THE WIRING HARNESS WAS MELTED AND HAD CAUSED THE BULB TO GO OUT. SO I NOW HAVE TO REPLACE THE WIRING HARNESS FOR THAT SIDE. I HAVE ALSO BEEN TOLD BY OTHER SATURN OUTLOOK OWNERS THAT IS A COMMON PROBLEM WITH MOST OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477275September 27, 2012
EXTERIOR LIGHTING
MY PASSENGER SIDE HEADLIGHT SUDDENLY WENT OUT, ABOUT THE SAME TIME MY HEAT SENSOR BEGAN READING HIGH AS IF VEHICLE WAS OVERHEATING. I TOOK IT TO THE DEALER AND THEY COULD NOT RECREATE PROBLEM WITH OVERHEATING AND THEY REPLACED THE PROJECTOR BEAM. *TR NOW A MONTH LATER IM HAVING THE SAME EXACT PROBLEMS ONLY NOW I NOTICE A COOLANT LEAK. I REPLACED COOLANT AND CAR STILL ACTS LIKE ITS OVERHEATING, ALSO THE HEADLIGHT IS ONCE AGAIN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475704September 17, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLAMP ASSEMBLY OVERHEATED AND MELTED CAUSING THE LIGHT TO FAIL . THIS IS THE SECOND TIME THIS HAPPENED WITH THIS AUTOMOBILE . THE LAST INCIDENT WAS THE PASSENGER SIDE HEADLAMP ASSEMBLY SAME EXACT THING HAPPENED OVERHEATED AND MELTED CAUSING LIGHT TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474428September 9, 2012
STRUCTURE, VISIBILITY
WE NOTICED THAT WE WERE GETTING WATER IN THE CAR COMING FROM THE REARVIEW MIRROR. WE WERE FINDING WATER DRIPPING THROUGH SUNROOF AND GOING TO THE MUG BOX. WE NOTICED ELECTRICAL PROBLEMS ALSO: THE HEATING/COOLING MOTOR IN THE FRONT OF THE CAR STOPPED TO WORK AND WE HAVE TO CHANGE IT. THE BUTTONS FOR REAR WIPER DOES NOT WORK ANYMORE. THE WATER OVERFLOWS INTO THE CAR AND AFTER A RAINSTORM WE HAD 1.5 INCHES WATER BELOW DRIVER AND PASSENGER SEATS. I KNOW THAT THERE HAS BEEN SEVERAL CUSTOMERS THAT HAD SIMILAR PROBLEMS WITH THE SUNROOF DRAINS. IT IS A POOR DESIGN THAT THE SATURN CORP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470873August 16, 2012
AIR BAGS
SERVICE AIR BAG INDICATOR MESSAGE KEEPS COMING ON AND THEN GOING OFF WHILE I AM DRIVING CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468390July 31, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE CAR HAS A DEFECT IN WHICH THE AIR CONDITIONING HOSE DOES NOT DRAIN PROPERLY. WHEN THE HOSE BECOMES CLOGGED, THE WATER DRAINS INTO THE DASH AREA OF THE CAR, FILLING THE BLOWER MOTOR WITH WATER THE WATER, WHEN SATURATED, LEAKS INSIDE THE CAR, ONTO THE FLOORING. THE WATER THEN SITS IN ELECTRICAL COMPONENTS AND SOAKS THE FLOOR PADDING AND OTHER WIRES ALONGSIDE THE FLOORING. THE PROBLEM HAS BEEN NOTED ON OTHER SATURN OUTLOOKS. THE PROBLEM HOWEVER, IS NOT NOTED IN THE OWNER'S MANUAL AS SOMETHING THAT REQUIRES MAINTENANCE (NOR IS MAINTENANCE SUGGESTED). THE DEALERSHIP THE CONTACT HAS TAKEN THE VEHICLE TO FOR SERVICE SINCE IT WAS PURCHASED, DID NOTE THAT IT IS A PROBLEM, AND NEEDS REGULAR FLUSHING. THEY QUOTED A PRICE OF $1500.00. UPDATED 08-16-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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