Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10508350April 15, 2013
POWER TRAIN
VEHICLE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508169April 14, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LAST NIGHT WHEN I WENT TO DRIVE MY VEHICLE I NOTICED THE LEFT FRONT LOW BEAM HEADLIGHT WAS NOT WORKING. TOOK VEHICLE IN TO HAVE THE LIGHT BULB CHANGED AND THE TECHNICIAN SAID THE BULB SOCKET/WIRING WAS BURNT AND THE BULB WAS DAMAGED. THEY SAID I WOULD NEED A NEW BULB AND LOW BEAM HEADLIGHT WIRING HARNESS. THIS IS THE THIRD TIME THIS PART HAS FAILED SINCE THE VEHICLE WAS NEW. THE DEALERSHIP REPLACED BOTH THE RIGHT AND LEFT SIDE HARNESSES WHEN THE VEHICLE WAS UNDER WARRANTY AND THE LEFT SIDE HARNESS AND BULB WAS REPLACED LAST YEAR APPROX. 10,000 MILES AGO AND NOW IT IS BURNT UP AGAIN. I FEEL THIS PART IS DEFECTIVE AND COULD CAUSE A FIRE. GM SHOULD DO SOMETHING TO UPGRADE THE WIRING HARNESS SO THIS PROBLEM DOES NOT CONTINUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505996April 11, 2013
AIR BAGS, SEATS, ELECTRICAL SYSTEM
WHEN A PASSENGER IS SEATING IN THE FRONT SEAT, THE AIR BAG LIGHT INDICATOR WILL SAY OFF INSTEAD OF ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504794March 28, 2013
STEERING
POWER STEERING PUMP WAS FIRST REPLACED DUE TO FAILURE IN 10/2011. POWER STEERING PUMP HAS AGAIN FAILED AND NOW REQUIRES REPLACEMENT OF THE PUMP, HOSES, AND STEERING RACK DUE TO THE DAMAGE CAUSED BY FAILED PUMP AT A COST OF $1,700. TECHNICIAN ADVISED THAT THE PARTS HAVE TO BE ORDERED FROM CANADA AND WILL TAKE UP TO 3 WEEKS TO COME IN!! THE FIRST REPLACEMENT PUMP'S 1 YEAR WARRANTY EXPIRED, SO ONCE AGAIN, I'M PAYING OUT OF POCKET TO REPLACE THIS PART AS A RESULT OF A "KNOWN PROBLEM." LAST FALL I HAD AN ISSUE WITH THE SUNROOF LEAKING INTO THE CABIN OF THE CAR DUE TO ANOTHER "KNOWN PROBLEM." GM NEEDS TO STEP UP TO THE PLATE AND RECALL THESE VEHICLES TO CORRECT THESE "KNOWN PROBLEMS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502379March 11, 2013
POWER TRAIN
WE WERE TRAVELING DOWN A HIGHWAY WHEN ALL OF A SUDDEN THE VEHICLE RPM REVS UP AND THE ENGINE GEARS ARE NO LONGER ENGAGED. WE COULD ONLY DRIVE 30MPH TO PREVENT THE RPM'S FROM GOING TOO HIGH. ALSO, NO REVERSE GEAR. TOWED INTO GM DEALERSHIP AND TRANSMISSION BROKEN DOWN AND THE WAVE PLATE IS WHAT WAS DAMAGED. WAVE PLATE REPLACED AND GM REFUSED TO PAY FOR ALL OF REPAIR. SAID IT WAS NOT THEIR PROBLEM SINCE POWERTRAIN WARRANTY WENT OUT 2 MONTHS AGO. THEY HAVE A SERVICE BULLETIN OUT, BUT STILL REFUSE TO ACKNOWLEDGE THIS IS A PROBLEM WITH THIS VEHICLE. THERE SHOULD BE A RECALL FROM GM ON THIS FAULTY PART SINCE THEY REFUSE TO ADMIT THAT THERE ARE ISSUES WITH THESE MODEL'S TRANSMISSION. THE FOLLOWING IS THE SERVICE BULLETIN LISTED FOR THIS PROBLEM. BULLETIN NO.: 09-07-30-012A DATE: JANUARY 12, 2010 SUBJECT: NO REVERSE, 3RD OR 5TH, CHECK ENGINE LIGHT ILLUMINATED, DTC P0776 (REPLACE 3-5 REVERSE CLUTCH PLATE (WAVED) MODELS: 2008-2009 BUICK ENCLAVE 2008-2009 CHEVROLET EQUINOX, MALIBU 2009 CHEVROLET TRAVERSE 2007-2009 GMC ACADIA 2007-2009 PONTIAC G6 2008-2009 PONTIAC TORRENT 2007-2009 SATURN AURA, OUTLOOK 2008-2009 SATURN VUE ALL EQUIPPED WITH 6T70/75 6-SPEED AUTOMATIC TRANSMISSION (RPOS MH2, MH4, MH6 OR MY9). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502416March 11, 2013
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT HARNESS BURNED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502172March 9, 2013
EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK. ONE DAY I WAS DRIVING AND NOTICE I HAD A HEADLIGHT OUT. WENT TO CHANGE THE BULB AND SAW THAT THE WIRE HARNESS WAS MELTED. FROM READING ON THE INTERNET I SAW THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499264February 19, 2013
POWER TRAIN, ENGINE
DELAYED SHIFTING WHEN PRESSING DOWN ACCELERATOR TO INCREASE SPEED TO CHANGE LANES WHILE ON FREEWAY. TOOK CAR IN FOR SERVICE AND WAS TOLD TRANSMISSION WAVE PLATE WAS INOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499331February 19, 2013
POWER TRAIN, AIR BAGS, ENGINE
I HAVE HAD MY THE CHILDREN IN THE CAR WHEN THE SERVICE STABILITRAC WARNING CAME ON CAUSING JERKING IN HEAVY CITY TRAFFIC AND WOULDN'T ALLOW ME TO GO. HAD IT TOWED AND THE MECHANIC SAID THE ENTIRE TIMING COMPONENT WAS BAD, THIS WAS A CHEVY DEALERSHIP. NEXT I WAS TRAVELING ON A FREEWAY WITH MY CHILDREN APPROACHING AN OFFICER AT THE SCENE OF A WRECK MY CAR REVVED VERY HIGH AND WOULDN'T SHIFT ANYMORE....NOT ONLY WITH AN OFFICER AT A ACCIDENT BUT ALSO REDUCED TO ONE LANE TRAFFIC DUE TO CONSTRUCTION. WHEN THIS HAPPENED IT NEARLY CAUSED A COLLISION. I HAD TO ATTEMPT TO COAST TO THE SIDE OF THE ROAD. MECHANIC SAID TRANSMISSION NEEDED TO BE REBUILT. I HAVE SPOKE TO SATURN AND INFORMED THEN OF ALL MY ISSUES...EVENAFTER TRANSMISSION REPAIRS MY CAR CONTINUES TO JERK AND STALL IN TRAFFIC TO THE POINT I WAS ALMOST T BONED BY A SEMI!! I HAVE HAD MY FILL OF MY CHILDREN AT RISK FROM A POORLY BUILT CAR! MY PASSENGER AIRBAG WON'T EVEN KICK ON AND IS HAVING PROBLEMS. ALL MY PROBLEMS STARTED AT 50,000 MILES!! MY SUN ROOF WAS LEADING AND I HAD WATER GUSHING DOWN MY PILLARS HAD TO PAY FOR THAT TO BE SERVICED AS WELL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495358January 31, 2013
POWER TRAIN
THIS COMPLAINT IS IN REGARDS TO TSB 09-07-30-012B FOR A 2008 SATURN OUTLOOK . THIS ISSUE WITH THE CLUTCH WAVE PLATE CAUSED MY ENTIRE AUTOMATIC TRANSMISSION TO FAIL AS WELL AS MAJOR DAMAGE TO TRANSFER CASE THAT COULD NOT BE REPAIRED. THE ENDSTATE WAS A COMPLETE REPLACEMENT OF THE AUTOMATIC TRANSMISSION AS WELL AS THE TRANSFER CASE WITH A COST OF OVER $6K. THE MILEAGE ON THIS VEHICLE WAS 74,563 AND ALL REQUIRED MAINTENANCE CONDUCTED IN A TIMELY MANNER. THE TRANSMISSION FAILED WHILE ON THE FREEWAY TRAVELING AT 65MPH ALMOST CAUSING AN MAJOR ACCIDENT BECAUSE OF THE POWER TRAIN FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495254January 30, 2013
POWER TRAIN, ENGINE
I HAD TRANSMISSION PROBLEMS ON MY 2008 SATURN OUTLOOK. WHILE DRIVING THE CAR ONE MORNING IT JUST STOPPED ACCELERATING AND THEN LOCKED UP AND WOULDN'T MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495123January 29, 2013
POWER TRAIN
REGARDING OUR 2008 OUTLOOK THAT WE PURCHASED IN AUGUST'12 - THE VEHICLE HAS 47K ON IT & HAD 39K WHEN WE PURCHASED IT FROM OUR BANK (A REPO'D CAR). ON 1/25/13 THE TRANSMISSION GAVE OUT LITERALLY IN MY DRIVEWAY. FIVE MINUTES PRIOR TO THAT, I WOULD HAVE BEEN ON A MAJOR HIGHWAY WITH SCHOOL AGED KIDS ON BOARD - I SHUTTER TO THINK OF THE POSSIBILITIES. NO WARNINGS PRIOR TO THIS EVER. (1/28/13) I CONTACTED GMC DIRECTLY, RECEIVED A CLAIM NUMBER FROM THEM, FOLLOWED THAT UP WITH A PHONE CALL TO A TOWING COMPANY & THEN THE GMC DEALERSHIP TO LET THEM KNOW THAT THE VEHICLE WAS ON IT'S WAY. RECEIVED A CALL FROM THE DEALERSHIP - DIAGNOSIS NEWS - WE NEEDED A NEW TRANSMISSION (WE WEREN'T SURPRISED). THE ESTIMATE WASN'T FULLY COMPLETED YET (NEVER A GOOD SIGN) & THEY WOULD CALL LATER WITH THE COST. I MISSED THAT LATER IN THE EVENING - I'D HAD ENOUGH & TALKING ABOUT THIS ISSUE WAS MAKING ME MADDER BY THE MINUTE. HOW CAN YOU CLAIM TO DO SUCH 'RIGOROUS TESTING' ON YOUR VEHICLES & THEN HAVE TRANSMISSION FAILURE HAPPEN IN A MATTER OF MINUTES WITHOUT ANY WARNING WHATSOEVER!! (1/29/13) I WAS INFORMED OF THE COST (I NEARLY HIT THE FLOOR) BUT WAIT - THEY WERE OFFERING A 10% DISCOUNT & I COULD GET A $200 VISA REBATE FROM GM - LIKE I'D WON A PRIZE OR SOMETHING. IS THIS SUPPOSED TO MAKE IT BETTER?! HOW ABOUT STANDING BEHIND YOUR PRODUCT?! IT WOULD SEEM TO ME THAT GM HAS A PROBLEM WITH THEIR TRANSMISSIONS JUST BASED ON THE MANY POSTS ON EDMUNDS & ONLINE - PERHAPS A RECALL IS IN ORDER. I WAS THE ONE WHO PURSUED MY FORD HUSBAND WITH "LET'S GIVE A GMC CAR A TRY, IT'S AMERICAN MADE TOO. SO MUCH FOR THAT - SHAME ON ME. THIS IS SO WRONG TO HAVE TO REPLACE THIS TRANSMISSION AT THIS POINT & HAVING TO PAY FOR IT PAY FOR IT ENTIRELY ONLY ADDS INSULT TO INJURY! SHAME ON ME - NO - SHAME ON YOU GMC!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494970January 28, 2013
POWER TRAIN
THE VEHICLE STARTING JERKING AND LUNGING AT LOW SPEEDS. VEHICLE'S ENGINE STARTED REVVING IN BETWEEN SHIFTING GEARS AND WOULD THEN JERK INTO GEAR. AT TIMES VEHICLE TRANSMISSION WOULD NOT ENGAGE IN REVERSE. THE DEALERSHIP HAD TO REPLACE THIRD, FIFTH AND REVERSE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495005January 28, 2013
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF IS LEAKING WATER. HAD TO TAKE IT TO THE DEALER SEVERAL TIMES BEFORE THEY SAY THEY FIXED THE PROBLEM. I DO NOT BELIEVE IT IS FIXED. THIS ISSUE OF LEAKING SUNROOFS/ MOON ROOFS HAS CAUSED NUMEROUS PROBLEMS IN THE SAME MAKE/MODEL VEHICLES AND THE LEAKS CAUSED ELECTRICAL PROBLEMS, MOLD ETC. IN THESE VEHICLES. I WILL NOT DRIVE MY VEHICLE ON DAYS IT LOOKS LIKE IT MIGHT RAIN FOR FEAR IT WILL LEAK AGAIN. AS I UNDERSTAND THIS PROBLEM CANNOT BE "FIXED" AND IT IS ONLY A MATTER OF TIME BEFORE MINE LEAKS AGAIN. MY VEHICLE ONLY HAS APPX 36000 MILES ON IT. I SHOULD NOT BE AFRAID OF DRIVING MY VEHICLE. I WANT MY MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494121January 22, 2013
EXTERIOR LIGHTING:HEADLIGHTS
2008 SATURN OUTLOOK. CONSUMER REQUEST INFORMATION ON VEHICLE HEADLIGHT ISSUES. *SMD THE CONSUMER STATED BOTH HEADLIGHTS, FAILED ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493278January 17, 2013
EXTERIOR LIGHTING
THIS IS THE THIRD TIME IN 2 YEARS I'VE HAD A HEADLIGHT FAILURE WITH MY 2008 SATURN OUTLOOK. FIRST INCIDENT OCCURRED IN 2010, AND MOST RECENTLY A FEW DAYS AGO IN JAN 2013. THERE SHOULD BE NO REASON FOR THESE HEADLIGHTS TO FAIL SO FREQUENTLY. THEY NEED TO BE IMPROVED SO IT DOES NOT KEEP HAPPENING. IT IS A COSTLY REPAIR AND COULD BE DANGEROUS IF BOTH FAIL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492179January 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE BEGAN TO JERK ABNORMALLY. IN ADDITION, THE ENGINE RPMS INCREASED HOWEVER, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO ROLL BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488941December 16, 2012
POWER TRAIN
MY WIFE AND I OWN A 2008 SATURN OUTLOOK XR WITH JUST A HAIR UNDER 80K MILES ON IT AND WITHIN THE LAST WEEK OR SO WE HAVE STARTED HAVING SOME WEIRD TRANSMISSION ISSUES RELATED TO SHIFTING BETWEEN GEARS. FROM 1ST TO 2ND GEAR THE TRANSMISSION SEEMS TO ?SLIP? MOMENTARILY CAUSING THE ENGINE TO REV MID SHIFT. IT ALSO SEEMS TO ?CLUNK? VERY HARD BETWEEN 5TH AND 6TH (OVERDRIVE). OCCASIONALLY, BETWEEN OTHER GEARS IT SEEMS TO SHIFT ROUGHLY, TOO. I HAVE DOUBLE CHECKED THE TRANSMISSION FLUID LEVELS WHICH ARE WITHIN TOLERANCES, BUT SEEM TO SMELL HOT TO ME. ONE OTHER THING I HAVE NOTICED, IS THAT WHEN BRAKING OR PUTTING THE CAR IN PARK, THE TRANSMISSION DOESN'T SEEM TO FULLY DISENGAGE PROPERLY AS NOTICED BY THE ENGINE SEEMINGLY ?LURCHING?. WE ARE THE SECOND OWNERS OF THIS VEHICLE HAVING ONLY HAD IT ROUGHLY TWO YEARS. WE HAVE ALREADY HAD TO REPLACE THE WATER PUMP UNDER WARRANTY, AND HAVE HAD IT REPAIRED UNDER RECALL FOR VARIOUS ISSUES AT LEAST TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488721December 13, 2012
STEERING
STEERING SUDDENLY WITHOUT WARNING BECAME VERY STIFF. UNABLE TO COMPLETE TURN. HAD TO SLAM ON BRAKES TO AVOID AN ACCIDENT. FORCED TO URGENTLY REPLACE POWER STEERING UNIT AT GREAT EXPENSE. THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED WITH POTENTIAL FOR RECALL OR REIMBURSEMENT FOR REPLACEMENT EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488754December 13, 2012
ELECTRICAL SYSTEM, AIR BAGS
2008 SATURN OUTLOOK, WATER LEAK THROUGH SEAL ON DASH. SHORTED OUT FUSE PANEL ALLOWING THE CAR TO RUN WITH KEY TURNED OFF AND LOSING FUNCTION OF PASSENGER AIR BAG CONTROL. MULTIPLE COMPLAINTS OF THIS DEFECT IN THE MANUFACTURING OF VEHICLE. CONSUMER COST $1300.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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