Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10525780July 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER PRESENCE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525269July 16, 2013
AIR BAGS
THE SERVICE AIRBAG LIGHT COMES ON WHEN THE CAR GOES OVER A BUMP OR WHEN A PERSON SHIFTS POSITION IN THE FRONT PASSENGER SEAT. APPARENTLY THIS IS A WIDESPREAD ISSUE AND THE SUBJECT OF SEVERAL SERVICE BULLETINS. GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524342July 11, 2013
POWER TRAIN
THE VEHICLE MAKES A RUBBING/GRINDING NOISE THAT INTERFERES WITH TURNING (ESPECIALLY LEFT). IT FEELS LIKE YOU CANNOT COMPLETE THE TURN OR STOP. THIS CAUSED PROBLEMS WHEN THE GEARS WOULD SHIFT ALSO. FEELING LIKE YOU CANNOT ACCELERATE OR STOP IN A REASONABLE AMOUNT OF TIME. MECHANIC SAYS THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523886July 9, 2013
EXTERIOR LIGHTING
SINCE OWNING THE VEHICLE FOR 20 MONTHS, THE DRIVERS SIDE LOW BEAM HEADLAMP HAS BURNED OUT 3 TIMES AND THE PASSENGER SIDE 1 TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523820July 8, 2013
POWER TRAIN, ENGINE
WHILE ACCELERATING IN SPEED AFTER BEING STOPPED AT A RED LIGHT THE VEHICLE WENT TO SHIFT AND THE ENGINE RPMS WENT UP EXCESSIVELY, AND THE JERKED HARD WHEN SHIFTING. IT PROGRESSIVELY GOT WORSE AS WE TRIED TO MAKE IT HOME. WE ADDED TRANSMISSION FLUID BECAUSE IT LOOKED LOW. THE NEXT DAY THE ENGINE LIGHT CAME ON. I TOOK IT TO A TRANSMISSION REPAIR SHOP WHO PUT IT ON THE DIAGNOSTIC MACHINE. THE SAID THAT IT SHOWED A SOLENOID STUCK OPEN, BUT WAS CONCERNED THAT THE FAIL SAFE DIDN'T WORK PROPERLY. THEY SAID I SHOULD HAVE HAD REVERSE, AND SECOND TO GET ME OFF THE ROAD SAFELY. HOWEVER, THE REVERSE DIDN'T KICK IN UNLESS THE VEHICLE WAS ROLLING BACKWARDS. THEY ARE TELLING ME THAT THE WHOLE TRANSMISSION WILL NEED TO BE REPLACED. THE CAR HAS LESS THAN 60000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522030June 27, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON THE TOLLWAY, ALL ELECTRICAL PARTS ON INSTRUMENT PANEL WENT COMPLETELY OUT, AND THE AIR CONDITIONER STOPPED BLOWING, AND THE RADIO WENT OUT. EVEN THE SPEEDOMETER STOPPED DISPLAYING. THE ENTIRE INSTRUMENT PANEL SHOWED NOTHING. THE SERVICE TECHNICIAN AT JUPITER CHEVROLET IN DALLAS CHARGED US $770 TO REPAIR A WIRING HARNESS THAT THEY SAID WAS RUINED DUE TO A LEAK IN A DRAINAGE HOSE IN THE SUNROOF AND THAT THIS IS COMMON WITH THIS VEHICLE. I DON'T UNDERSTAND WHY THERE IS NO RECALL. THIS COULD HAVE BEEN VERY DANGEROUS. WATER HAD LEAKED INTO THE PASSENGER FLOOR BOARD AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521383June 24, 2013
ENGINE, POWER TRAIN
VEHICLE HAS NOT BEEN SHIFTING CORRECTLY FOR THE PAST YEAR OR SO. TOOK IT TO A GM DEALERSHIP LAST WEEK AND WAS TOLD THE WAVE PLATE IN THE TRANSMISSION WAS CRACKED. BEGAN RESEARCHING THIS PROBLEM AND FOUND A FORUM WHERE HUNDREDS OF OTHER GM OWNERS HAVE EXPERIENCED THIS PROBLEM. AFTER READING, IT APPEARS THAT WHEN MY CAR WOULD NOT SHIFT INTO REVERSE TWO YEARS AGO, IT WAS THE BEGINNING OF THE PROBLEM. I DIDN'T RECOGNIZE THAT AS A TRANSMISSION PROBLEM AND WHEN I MENTIONED IT TO THE DEALERSHIP (WHICH IS NO LONGER A GM DEALERSHIP SINCE THEY NO LONGER HAVE SATURN), IT WAS DISMISSED BECAUSE IT ONLY HAPPENED ONE TIME. I CONTINUED TO HAVE ISSUES WITH THE SHIFTING BUT DIDN'T TAKE TO AUTHORIZED GM DEALERSHIP SO THEY DON'T HAVE RECORD OF IT. RECENTLY, RPM'S WERE RANDOMLY JUMPING ABOVE 4 ON THE HIGHWAY EVERY 10 MINUTES AND I FELT LUCKY TO MAKE IT HOME FROM A RECENT TRIP IN THE MOUNTAINS. OF COURSE, GM IS NOT WILLING TO TAKE ANY RESPONSIBILITY AND WILL NOT PROVIDE ANY FINANCIAL ASSISTANCE TO REPAIR CAR BUT I DON'T UNDERSTAND HOW SO MANY PEOPLE CAN BE EXPERIENCING THESE PROBLEMS AND IT NOT BE A RECALL ISSUE? REALLY UPSET THAT MY TWO CHILDREN WERE IN THE CAR AND SCARED TO DEATH WE WERE GOING TO WRECK OR GET STRANDED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521337June 19, 2013
POWER TRAIN, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STEERING
WHILE IN A STOPPED POSITION, I TRIED TO ACCELERATE AND MY TRANSMISSION WOULD NOT GO INTO GEAR. I WAS STUCK NOT BEING ABLE TO PULL OVER TO GET OUT OF TRAFFIC, BECAUSE MY CAR WOULDN'T GO INTO GEAR. I PUT IT INTO PARK, THEN BACK INTO DRIVE SEVERAL TIMES, AND I FINALLY GOT IT TO CREEP ENOUGH IN LOW GEAR TO GET IT TO THE SIDE OF THE ROAD. THIS COULD HAVE BEEN A DISASTER IF I WERE TRYING TO PULL OUT INTO TRAFFIC. THE CAR WAS IN THE SHOP PRIOR DUE TO THE TRANSMISSION SLIPPING. THIS WAS NOT COVERED AND COST ME $3000. I AM STILL NOT SURE THIS CORRECTED THE PROBLEM AND I DON'T FEEL SAFE IN THIS CAR. THIS CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR A FRONT LEAK AT THE DRIVER'S DOOR FROM THE SUNROOF, WHICH STILL LEAKS WITH HEAVY RAIN. ALSO, THE CONSTANT SQUEALING WHEN TURNING THE WHEEL WHICH NO MECHANIC WILL ACKNOWLEDGE. NOTHING HAS EVER BEEN DONE TO CORRECT THIS. I ASSUME IT IS THE POWER STEERING PUMP. THE CAR DOESN'T HAVE GOOD ACCELERATION POWER COMPARED TO ANY OTHER SUV MODEL. IT DRAGS WITH NO PICK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519609June 13, 2013
POWER TRAIN, AIR BAGS, FUEL SYSTEM, GASOLINE
WAS DRIVING ON HWY. AT 60 MPH WHEN ENGINE BEGAN TO REV AND THEN WHEN I CAME TO STOPLIGHT AND TOOK OFF, THE CAR WOULD NOT GO OVER 30 MPH.AND WOULD JERK AND THEN AS I CONTINUED TO TRY TO GET SPEED BECAUSE OF OTHERS BEHIND ME-IT WOULD NOT GO. HAD TO DRIVE 30 MPH FOR TWO HOURS TO GET ONLY 40 MILES. TRANSMISSION NEEDS TO BE REPLACED AND GM IS NOT STANDING BEHIND THEIR PRODUCT. THIS IS A HAZARD AND THERE ARE SOOO MANY COMPLAINTS WITH PROBLEMS JUST LIKE THIS AND NO RECALL YET-REALLY-SO WILL ONE BE MADE WHEN SOMEONE IS KILLED IN AN ACCIDENT. ALSO WHEN THIS BEGAN I HAD A 1/2 TANK OF GAS, WHEN I GOT TO DEALERSHIP-2 HOURS LATER-THE CAR WAS ON E!!!!!!!! HORRIBLE GAS MILEAGE ON THIS TOO NOW. PASSENGER AIRBAG SAYS NEEDS TO BE SERVICED-WAS LIKE THIS WHEN WE PURCHASED AND DEALER SAID THEY WOULD FIX-NEVER DID AND THIS IS A SAFETY CONCERN BECAUSE IT MEANS THE PASSENGER IS NOT SAFE IN THIS VEHICLE, BUT THEN AGAIN, NONE OF US ARE BECAUSE OF GM-AM GOING TO BEGIN PROCESS WITH SMALL CLAIMS COURT REGARDING ALL OF THESE ISSUES. HORRIBLE VEHICLE AND GM SHOULD BE ASHAMED-NO WONDER I ALWAYS BOUGHT NON AMERICAN MADE CARS-SHAME ON US FOR THINKING GM WOULD BE GOOD SINCE IT WAS MADE IN USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519632June 13, 2013
EXTERIOR LIGHTING
IN THE PAST FEW MONTHS I HAVE HAD TO CHANGE MY PASSENGER SIDE HEAD LAMP. THE FIRST TIME IT WORKED FOR ABOUT 3 WEEKS THEN WENT OUT AGAIN. I HAD IT CHANGED AND IT LASTED ABOUT 10 DAYS THAT TIME. THIS LAST TIME IT ONLY LASTED ABOUT 6 HOURS BEFORE IT BURNED OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519443June 12, 2013
POWER TRAIN
WE WERE PASSING ANOTHER VEHICLE ON THE INTERSTATE AND THE TRANSMISSION STOPPED WORKING BUT THE ENGINE CONTINUED TO OPERATE AT FULL RPM'S. WE SLOWED AND PULLED OVER ACROSS TRAFFIC. THE TRANSMISSION WOULD ENGAGE FOR A SECOND BUT THE CAR DID NOT MOVE MORE THAN A FEW FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519510June 12, 2013
POWER TRAIN
SATURN 2008 OUTLOOK STARTED TO HAVE PROBLEMS WHEN SHIFTING GEARS. FEELS LIKE GOING INTO 3RD GEAR IS THE PROBLEM AND SOMETIMES IN REVERSE. SOUNDS LIKE A REV OF THE ENGINE AND THEN A HARD SHIFT INTO THE GEAR. THERE HAVE BEEN MANY POSTS ONLINE ABOUT THIS AND UNFORTUNATELY GM IS NOT CONSISTENT WITH HOW THEY RESOLVE. THIS SOUNDS LIKE IT SHOULD BE A COURTESY FIX OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516170June 11, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
PURCHASED PRE-OWED 2008 OUTLOOK IN NOV OF 2009. FIRST SUNROOF/MOONROOF LEAKS NOTICED IN SPRING OF 2010. DRAINS WERE "FIXED", BUT CONTINUE TO HAVE MOLDY MUSTY SMELL TO VEHICLE AFTER HEAVY RAINS AND DRIVER SEAT FEELS WET. OTHER PROBLEMS ENCOUNTERED WITH VEHICLE HAVE BEEN ENGINE CONTINUING TO RUN WITH KEY OUT, AIR BAG LIGHT ON, POWER STEERING PUMP FAILURE, REAR SPEAKERS ARE WATER DAMAGED, REAR AC HAS ALWAYS MALFUNCTIONED, MAIN AC IS NOW MALFUNCTIONING. NOT TO MENTION ALLERGIES SUFFERED FROM MOLD EXPOSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516062June 10, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
I TOOK THIS VEHICLE TO AN AUTOMATIC CAR WASH. ABOUT HALFWAY THROUGH, WATER STARTED POURING INTO THE VEHICLE THROUGH THE OVERHEAD CONSOLE AND THE PASSENGER SIDE A PILLAR BECAUSE OF A LEAKING SUNROOF/MOONROOF. I UNDERSTAND FROM RESEARCH THAT THIS IS A REPEATED ISSUE WITH THESE VEHICLES, YET GM WILL NOT FIX THEM. SOMETHING NEEDS TO BE DONE. I PAID $20K FOR THIS VEHICLE TWO MONTHS AGO AND I HAVE MADE ONE PAYMENT OF 72, AND NOW I FIND OUT THAT THE VEHICLE CAN NEVER GET WET OR THERE WILL BE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515895June 9, 2013
AIR BAGS
SERVICE AIR BAG WARNING LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514941June 3, 2013
POWER TRAIN
MY 2008 OUTLOOK STARTED TO JERK DRIVING DOWN THE ROAD AND THEN HAD VERY HIGH RPMS BUT NO ACCELERATION IN THE MIDDLE OF AN INTERSECTION I COULD NOT MOVE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP AND IT HAD A BROKEN WAVE PLATE AND THE TRANSMISSION HAD TO BE REBUILT WHICH TOOK 2 WEEKS. I WAS LUCKY ENOUGH TO STILL BE COVERED UNDER THE POWERTRAIN WARRANTY BY ONLY 2 WEEKS. THE SERVICE MANAGER TOLD ME THEY HAVE SEEN HUNDREDS OF THESE AS IT IS A KNOWN PROBLEM WITH THIS CAR. WHY HAS THERE NOT BEEN A RECALL YET IF THIS IS HAPPENING TO EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514589June 1, 2013
POWER TRAIN
WHILE ACCELERATING VEHICLE ABRUPTLY REDUCED SPEED AND DID NOT MOVE THIS CAUSED VEHICLES FOLLOWING MY CAR TO IMMEDIATELY SLOW DOWN TO NEARLY MISS REAR ENDING MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513019May 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD EXHIBIT A LOUD SOUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LAMP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,612 AND THE CURRENT MILEAGE WAS 65,911. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510450May 2, 2013
AIR BAGS, SEATS
I PURCHASED A 2008 SATURN OUTLOOK USED AT APPROXIMATELY 65,000 MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT. THE GM SERVICE DEPARTMENT LOOKED AT IT AND AFTER GLANCING BRIEFLY AT THE COMPUTER MONITOR, IT LOOKED LIKE THE PREVIOUS OWNER HAD MANY ISSUES WITH THE AIRBAG SENSOR, TOO. THEY SAID IT WAS PROBABLY SOMETHING WITH WHERE MY SON WAS SITTING IN THE SEAT (17 YEAR OLD BOY). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508992April 21, 2013
STEERING
ORIGINAL OWNER, UNDER WARRANTY AT 21,036 MILES, HAD THEIR DEALERSHIP (MARK CHRISTOPHER AUTO CENTER, ONTARIO, CA 91764) DIAGNOSE AND CONFIRM/REPLACE INTERNAL RIVETS LOOSE, NECESSARY TO REPLACE DEFECTIVE STEERING COLUMN ASSEMBLY, 03/18/2010. WE ARE THE SECOND OWNER, AND OUR DEALERSHIP, POLAR CHEV OF WHITE BEAR LAKE, MN 55110, ALSO RECOMMENDS AGAIN REPLACING THIS DEFECTIVE STEERING COLUMN ASSEMBLY AT AN EXPENSE OF APPROXIMATELY $1,600, @ 62,000 MILES. WE FEEL GM KNEW OF THIS DEFECT BASED ON OTHER COMPLAINTS ONLINE (IE. [email protected] AND [email protected] JUST TO NAME A FEW). WE FEEL WE SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT AND GM HAS PUT US ALONG WITH OTHERS, IN A POTENTIALLY DANGEROUS DRIVING SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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