Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10486504November 29, 2012
POWER TRAIN
WHILE DRIVING APPROXIMATELY 35 MILES PER HOUR ON THE ROAD, THE CAR SUDDENLY DECELERATED TO 25 MILES PER HOUR AND WOULD ACCELERATE PAST 25 MPH. WE THEN DROVE 25 MPH IN PRIMARILY 35 MPH SPEED LIMIT ROADS BACK HOME. FORTUNATELY, WE WERE LESS THAN 10 MILES FROM OUR HOME. THE CAR WILL NOT DRIVE IN REVERSE EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485972November 25, 2012
POWER TRAIN
WE PULLED UP TO AN INTERSECTION, STOPPED, AND WHEN WE TRIED TO PROCEED THE VEHICLE WOULD NOT MOVE. THE ENGINE WOULD REV BUT THE TRANSMISSION WOULD NOT HOOK UP. WE WERE STRANDED AT THE INTERSECTION FOR SEVERAL MINUTES WHILE OTHER VEHICLES DODGED AND DARTED AROUND OURS, IT WAS A VERY UNSAFE SITUATION FOR MY FAMILY AND THE OTHERS AROUND US! AFTER MANY ATTEMPTS WE WERE ABLE TO GET THE VEHICLE TO THE SHOULDER AND HAD IT TOWED FROM THERE. I HAVE MADE FURTHER EFFORTS TO GET THE VEHICLE TO MOVE BUT THE TRANSMISSION WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484743November 15, 2012
POWER TRAIN
WAS DRIVING AND CAME TO STOP. AS I STARTED TO ACCELERATE CAR DID NOT EXCEED 25 MILES PER HOUR. VEHICLES STARTED GOING AROUND ME. GOT HOME AND CHECKED FLUID LEVELS RESERVOIR WAS EMPTY... ADDED FLUID TEST DROVE CAR, STILL NOT GO OVER 25 MILES PER HOUR, TOOK TO DEALER. HAD JUST PURCHASED VEHICLE 8/31/12. DEALER STATES IT IS OUT OF WARRANTY AND WILL CHARGE $500 TO TAKE OUT TRANSMISSION AND DO DIAGNOSTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484510November 13, 2012
ENGINE, POWER TRAIN
IN JUNE OF 2011 MY SATURN SUDDENLY STARTED STICKING IN 2ND GEAR ON AN INTERSTATE HIGHWAY. THERE WERE 37000 MILES N THIS VEHICLE. I WAS ABLE TO EXIT AND MAKE IT TO A GM DEALERSHIP WHERE THE VEHICLE WAS DIAGNOSED WITH A BROKEN 3-5WAVE PLATE WHICH WAS REPAIRED UNDER WARRANTY. NOW 15 MONTHS LATER I WAS DRIVING AT 45 MILES PER HOUR AND THE VEHICLE SUDDENLY REVVED TO 5000RPM AND SLOWED TO ABOUT 10 MILES PER HOUR. THE VEHICLE WAS TOWED TO A GM DEALERSHIP AND THE CONTROL MODULE AND SOLENOID VALVE NEED REPLACEMENT. THERE ARE NOW 52500 MILES ON THIS VEHICLE. THIS IS A KNOWN PROBLEM AND GM HAS MADE NO PLAN TO RECALL THE VEHICLE FOR TRANSMISSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484007November 12, 2012
POWER TRAIN
OUR TRANSMISSION WENT OUT ON 20 JULY 2012. IT WAS UNDER A 5YR/ 100,000 MILES WARRANTY. IT HAD 87000 MILES AT THAT TIME. IT WAS 2 MONTHS PAST THE 5 YR PART OF THE WARRANTY. GM WAS NO HELP IN THE REPAIR BECAUSE OF THIS. THEY KNOW THIS TRANSMISSION IS A KNOWN PROBLEM YET REFUSE TO ACKNOWLEDGE IT. I FEEL IT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483913November 10, 2012
POWER TRAIN
VEHICLE CAME OUT OF GEAR AND STOPPED MOVING. COULD NOT PUT IT IN FORWARD OR REVERSE. GM MECHANIC DIAGNOSED IT AS A BAD WAVE PLATE, ALLEGEDLY BY ONLY LOOKING AT THE DRAINED TRANSMISSION FLUID WHICH CONTAINED SUBSTANTIAL FILINGS. RESEARCH ONLINE HAS REVEALED COUNTLESS COMPLAINTS THAT ARE SIMILAR, SOME HARROWINGLY MORE DANGEROUS, HAVING TO DO WITH SUDDEN UP OR DOWN SHIFTING AND REVVING AT SPEED. GM HAS ISSUED TSB 09-07-30-012A WHICH STATES THAT THE WAVE PLATE IS TO BE REPLACED WHEN ANY TRANSMISSION WORK IS DONE. PLEASE FOLLOW ONE SUCH FORUM DESCRIPTION AND SUBSEQUENT DISCUSSIONS BY SIMILARLY EFFECTED SATURN OUTLOOK OWNERS AT HTTP://WWW.SATURNOUTLOOKFORUM.NET/INDEX.PHP?TOPIC=2396.0 . YOU WILL SEE ON SATURN OUTLOOK FORUM GENERAL DISCUSSIONS PAGE THAT THE TRANSMISSION PROBLEM IS THE MOST COMMONLY POSTED TOPIC. THERE ARE SIMILAR RESULTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F171273/419!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.F171273%20OUTLOOKDRIVER#MSG419 . ALSO EFFECTED ARE THE OTHER GM VEHICLES WITH THE SAME TRANSMISSION: 2008-2009 BUICK ENCLAVE 2008-2009 CHEVROLET EQUINOX, MALIBU 2009 CHEVROLET TRAVERSE 2007-2009 GMC ACADIA 2007-2009 PONTIAC G6 2008-2009 PONTIAC TORRENT 2007-2009 SATURN AURA, OUTLOOK 2008-2009 SATURN VUE ALL EQUIPPED WITH 6T70/75 6-SPEED AUTOMATIC TRANSMISSION (RPOS MH2, MH4, MH6 OR MY9). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483587November 7, 2012
STEERING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT WHEN DRIVING AT LOW SPEEDS SHE NOTICED A LOUD HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481380October 22, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1ST INCIDENT: 10/02/2011 I WAS MERGING ON TO THE HIGHWAY, WHEN I NOTICED MY HEADLIGHTS BECAME DIM. I NOTICED BY THE REFLECTION ON THE CAR IN FRONT OF ME THAT MY DRIVER SIDE HEADLAMP WAS OUT SO I STOP TO BUY A SET OF REPLACEMENT BULBS. AS I GOT IN THE CAR TO GO HOME FROM THE AUTO PART STORE, I NOTICED THE DRIVERSIDE HEADLAMP HAD CAME BACK ON. 2ND INCIDENT: 10/20/2011 AS I WAS DRIVING DOWN THE ROAD, I NOTICED DRIVER SIDE HEADLAMP FLICKER AND GO OUT. I FIGURE IT WAS A BLOWN BULB BUT I TURNED THE HEADLAMPS SWITCH OFF AND BACK ON, AND THE DRIVER SIDE HEADLAMP CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481472October 22, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478389October 2, 2012
STRUCTURE
I PURCHASED MY CAR FROM CARMAX AND NOT EVEN A MONTH AFTER, IT RAINED REALLY HARD ONE NIGHT AND THE INSIDE OF MY CAR ON THE DRIVER SIDE WAS LEAKING. I TOOK IT BACK AND THEY CALLED THEMSELVES FIXING AND I ENDED HAVING THE SAME PROBLEM AGAIN. LONG STORY SHORT I RECENTLY HAD THE PROBLEM AGAIN BUT THIS TIME THE LEAK IS ALL OVER THE CAR ON THE ROOF AND THIS TIME CARMAX TOLD ME TO TAKE IT GM AND THEY SAID THAT IT WAS JUST A CLOGGED. I'M HAVING TO MANY PROBLEMS WITH THE SAME THING AND NOBODY IS TAKING BLAME FOR IT. EITHER THEY FIX IT FOR GOOD OR I WANT A REPLACEMENT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476938September 24, 2012
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT KEEPS GOING OUT ..BUT THE BULB ISN'T BURNT OUT ,IF I PULL IT OUT AND PUT IT BACK IN IT WORKS FINE FOR A FEW DAYS THEN GOES OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475168September 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SPORADICALLY WITH THE PASSENGER SEAT OCCUPIED OR WHEN THE SEAT WAS UNOCCUPIED. IN JULY 2012, THE FRONT PASSENGER AIR BAG SENSOR WAS REPLACED AT THE OWNER'S EXPENSE. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED AND THE VEHICLE HAD NOT BEEN REPAIRED FOR THE SECOND OCCURRENCE. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN IN NUMBER 07V062000 (AIRBAGS:FRONTAL:SENSOR/CONTROL MODULE) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 10/17/12*LJ THE CONSUMER STATED THE WARNING LIGHTS DID NOT DISPLAY CONTINUOSLY. IT ONLY FLASHED ONCE. THE VEHICLE WAS REPAIRED. SINCE THAT TIME THE AIR BAG LIGHTS, FOR THE PASSENGER SEAT, GOES ON REPEATEDLY. UPDATED 10/19/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472010August 23, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT AS HE ATTEMPTED TO MERGE INTO TRAFFIC DRIVING 15 MPH THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE 3-5-R GEAR WAVE PLATE MALFUNCTIONED WHICH KEPT THE VEHICLE FROM ACCELERATING. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470212August 11, 2012
STRUCTURE
THIS VEHICLE HAS A PROBLEM WITH LEAKING WATER WHEN IT RAINS! WATER WILL LEAK FROM THE SUNROOF AND POOL IN THE PASSENGER FRONT SEAT FOOT WELL. IT WILL FILL THE GLOVE BOX AND THE FOOT WELL. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE PROBLEM EVERY YEAR SINCE IT HAS BEEN OWNED BY US. WE RECENTLY WERE OUT OF TOWN AND HAD TO LET THE VEHICLE SIT OUTSIDE WHILE WE WERE AWAY. WHEN WE ARRIVED BACK FROM OUR TRIP THE VEHICLE WAS FILLED WITH WATER IN THE FOOTWELL OF THE PASSENGER SIDE. ALL OF THE WINDOWS WERE STEAMED UP, AND THE TEMPERATURE OUTSIDE WAS AROUND 95 DEGREES, SINCE THEN IT HAS CONTINUED TO RAIN AND I HAVE HAD TO SHOP VAC OUT THE STANDING WATER. THE BIGGEST PROBLEM IS THE MOLD THAT HAS BEGUN TO GROW IN THE CAR. THE GLOVE BOX HAS FILLED WITH WATER AND RUINED EVERYTHING IN IT. THERE HAVE BEEN MULTIPLE WARNING LIGHTS THAT HAVE COME ON SINCE SUCH AS "CHECK AIRBAGS" WHICH I HAVE PERSONALLY SEEN WATER LEAK FROM. THIS IS NO LONGER A SAFE VEHICLE FOR ME, MY WIFE , OR MY THREE YOUNG CHILDREN. I HAVEN'T BEEN ABLE TO REACH ANYONE OTHER THAN THE DEALER TO EXPRESS MY CONCERN. I LOVE THE VEHICLE BUT MY FAMILY'S HEALTH IS PRIORITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469168August 4, 2012
STEERING, ELECTRICAL SYSTEM
IF YOU DRIVE THIS SATURN THROUGH A PUDDLE AFTER A RAINSTORM, THE POWER FAILURE LIGHT COMES ON, THE POWER STEERING STOPS WORKING AND THE CAR IS VERY DIFFICULT TO STEER...THIS ALMOST CAUSED A CRASH IN A RESIDENTIAL STREET. THE TEMP GAUGE ALSO GOES UP HIGHER THAN NORMAL AND THE LIGHTS DIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468402July 31, 2012
STRUCTURE
DURING A RAIN, WATER STARTED POURING OUT OF THE AIRBAG AND SEATBELT COVERS ON THE PASSENGER SIDE. WATER WAS LEAKING OUT OF HEADLINER BETWEEN WINDSHIELD AND DOOR. IT IS DRIPPING ALL THE WAY DOWN THE SIDE NEAR THE GLOVE COMPARTMENT ONTO THE FLOOR. I AM CONCERNED THAT OTHERS HAVE HAD THIS SAME ISSUE WITH NO RESOLUTION. I AM AFRAID THAT IT WILL DAMAGE THE ELECTRONIC COMPONENTS AND MAKE THE AIRBAGS AND SEATBELTS FAIL. PLEASE HELP GET THIS RECALLED!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467758July 26, 2012
STEERING
MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME WHEN SHE NOTICED THE STEERING BECAME VERY HARD TO USE. SHE MADE IT HOME SAFELY. I TOOK THE CAR OUT TO SEE WHAT WAS GOING ON AND WHEN I BACKED UP THE DRIVEWAY I COULDN'T TURN THE WHEEL WITHOUT GREAT EFFORT. AND IT GOT WORSE, IT JUST LOCKED UP. I WAS ADVISED THAT IT NEEDED POWER STEERING FLUID OR A NEW POWER STEERING PUMP. I DROVE IT TO NEAREST MECHANIC, STEERING LOCKED UP ON TURNS, HAD TO PULL OVER SEVERAL TIMES, AND TURN THE CAR OFF. THE MECHANIC IS WITHIN 3 MILES, NEAREST GM DEALER IS 40 MINUTES AWAY. HE REPLACED PUMP AND FLUID, CLEANED IT AS RECOMMENDED. HE TOOK IT FOR A TEST DRIVE AND THE STEERING FAILED AGAIN, ALMOST CAUSING AN ACCIDENT. HE WAS VERY UPSET. I AM CONTACTING GM. THIS PROBLEM HAS BEEN DOCUMENTED BY OTHER 2007 SATURN OUTLOOK OWNERS ON THIS SITE. THIS IS A VERY DANGEROUS ISSUE AND I CAN'T BELIEVE IT HAS NOT BEEN ADDRESSED. DOES SOMEONE HAVE TO DIE BEFORE IT IS? I HAVE AN UNSAFE AND UN DRIVABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466383July 18, 2012
POWER TRAIN
WHILE TRAVELING HOME FROM A VACATION, MADE A BRIEF STOP, ONCE THE CAR REACHED 35 MPH THE TRANSMISSION SLIPPED AND WE LOST ALL ABILITY TO ACCELERATE. ENGINE RPMS WOULD INCREASE WITH NO ACCELERATION, ENGINE TEMPERATURE SPIKED. COASTED TO A STOP ON SIDE OF ROAD AND CHECKED FLUID LEVELS.AFTER RESTARTING, HAD LOST 3RD, 5TH AND REVERSE. DROVE CAR 10 MILES IN 2ND GEAR TO ONLY REPAIR SHOP IN 50 MILE RADIUS. MECHANIC HOPED FOR BAD SOLENOID BUT UNFORTUNATELY THE ENTIRE TRANSMISSION WAS DAMAGED. 3 MONTHS OUT OF WARRANTY, GM WILL NOT ASSIST FINANCIALLY. NEW GM TRANSMISSION REPLACED IN VEHICLE $3200 LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465806July 16, 2012
STRUCTURE, ELECTRICAL SYSTEM
SUNROOF LEAKING WATER INTO THE PASSAGE COMPARTMENT AND DOWN THE FRONT FIREWALL AND GLOVE BOX COMPARTMENT. WATER ENTERED INTO THE COVER THAT HIDES THE FRONT A/C BLOWER MOTOR. MOTOR IS SITTING IN 1-2 INCHES OF WATER. MOTOR STARTING TO CORRODE AND STOPPED WORKING. LUCKY THERE WASN'T A FIRE. FOUND UTUBE VIDEO DESCRIBING HOW TO FIX THIS PROBLEM. REMOVED COVER TO BLOWER AND FREED UP BLOWER MOTOR CORROSION. ORDERED A REPLACEMENT BLOWER MOTOR. DRILLED 2 HOLES IN THIS COVER TO ALLOW FUTURE WATER COLLECTION A DRAINAGE ROUTE OUT OF THIS COVER. SUNROOF NEEDS RECALLED AND BLOWER MOTORS NEED RECALLED AS WELL. HTTP://YOUTU.BE/FNYKJLHUSXI COST TO REPAIR THIS WAS $78 FOR PART AND ABOUT 1 HOUR LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461438June 13, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THE VEHICLE APPROXIMATELY 2 YEARS AGO AND I HAD TO CHANGE THE FRONT HEADLIGHT ABOUT ONE YEAR LATER. I COULD NOT FIGURE OUT HOW TO CHANGE A SIMPLE PART SO I RESEARCHED ONLINE AND WAS ABLE TO SUCCESSFULLY CHANGE THE BULB. THE BULB LASTED A FEW MONTHS AND THEN BLEW OUT AGAIN. I THOUGHT THAT I HAD A FAULTY $25-30 BULB SO I BOUGHT ANOTHER. I HAD TO RE-RESEARCH HOW TO CHANGE THE BULB AND THIS TIME I FOUND OUT THAT OTHER SATURN OUTLOOK OWNERS HAVE HAD THE SAME PROBLEM. I CHANGED THE BULB AND IT BURNED OUT AFTER ABOUT TWO WEEKS. I COULD THEN SEE THAT THE WIRE HARNESS THAT PLUGS INTO THE BULB WAS MELTED. I FEEL AS THOUGH THIS IS NOT GOOD AND HAS THE POTENTIAL TO START A FIRE. PLEASE DO SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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