Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10573399March 19, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL- THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING FOR YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE SEVERAL TIMES BUT DID NOT PROVIDE A REMEDY FOR THE FAILURE. THE CONTACT STATED THERE WAS A NOISE UPON DRIVING THE VEHICLE AND VARIOUS WARNING SENSORS ILLUMINATE ON THE INSTRUMENT PANEL EACH TIME THE VEHICLE WAS DRIVEN. THE WARNING SENSORS SHOW SERVICE TRACTION, SERVICE ENGINE LIGHT, SERVICE AIR BAGS, SERVICE ABS BRAKE SYSTEM INDICATORS. THERE WAS A LEAK IN THE SUNROOF WHICH WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE DIAGNOSIS WAS TO REPLACE THE TRACK. AFTER THE REPAIR THE FAILURE HAPPENED AGAIN. THE CONTACT STATED THAT THE VEHICLE DOES NOT SHIFT IN AND OUT OF GEAR PROPERLY. THE CONTACT HAD TO PRESS THE GAS PEDAL HARD TO ACCELERATE THE VEHICLE. THE GAS GAGE READS INTERMITTENTLY. THE BRAKES ARE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572887March 17, 2014
AIR BAGS
2007 SATURN OUTLOOK XR AWD HAS THE AIRBAG WARNING LIGHT ON FOR QUITE A WHILE NOW. SO TODAY I SEEN ON THE NEWS THAT GM IS RECALLING THE 2008-2010S GM SUVS FOR THIS VERY ISSUE. THIS NEEDS TO BE EXTENDED TO THE 2007'S THEY ARE ALL THE SAME WHY NOT THE 07S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569197March 13, 2014
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE
ROOF LEAKS FROM SUNROOF /MOONROOF. EVERYTIME IT RAINS MY 2007 SATURN OUTLOOK ROOF LEAKS. THE WATER TRAVELS INTO THE PILLARS AND WHERE THE AIR BAGS ARE STORED IN THE COLUMNS. I AM NOT SURE IF THIS WILL EFFECT AIR BAG OPERATION OR DEPLOYMENT. LEAKS INTO THE GLOVE BOX AND BEHIND DASHBOARD AS WELL AS INTO THE REAR PASSENGER / STORAGE AREA. THE FLOORS ARE SATURATED AND THE VEHICLE SMELLS OF MOLD. RANDOM DASHBOARD LIGHTS COME ON PERIODICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568522March 11, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
AS I WAS DRIVING WITH MY DAUGHTER, ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND AN ERROR CAME ACROSS THE DASH STATING THE TRANSMISSION WAS HOT, IDLE ENGINE. SO, I PULLED OVER TO THE SIDE OF THE ROAD AND LET THE CAR SIT FOR A FEW MINUTES. STARTED CAR BACK UP AND ALL WAS FINE. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST YEAR. NOT ALWAYS GETTING THE ERROR MESSAGE, BECAUSE I THINK I HAVE LEARNED WHEN TRANSMISSION IS NOT SHIFTING PROPERLY. VEHICLE'S RMP'S WILL GO HIGH, BUT NEVER SHIFT BACK DOWN INTO GEAR WHILE DRIVING ON HIGHWAY. ONCE IT DOES THIS, I HAVE TO PULL OVER AND TURN THE CAR OFF. ONCE I START BACK DRIVING, IT SHIFTS PROPERLY AGAIN. UNTIL I HAVE TO GO UP A HILL, AND I GIVE IT MORE GAS TO GET UP THE HILL AND IT WILL SHIFT OUT OF GEAR AGAIN, AND NOT EVER GO BACK. THIS IS DANGEROUS BECAUSE AT TIMES IT MAKES THE CAR DROP IN SPEED SUDDENLY ON THE HIGHWAY !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568250March 10, 2014
POWER TRAIN
THE DAY OF THE PURCHASE (12/2012) OF THE VEHICLE, THE ENGINE LIGHT CAME ON. I CONTACTED THE DEALERSHIP WHO I PURCHASED THE VEHICLE FROM (KIA DEALERSHIP) AND WAS INFORMED THE TRUCK WAS PROBABLY LOW ON GAS. THE FOLLOWING DAY, I CALLED AND PHYSICALLY VISITED THE DEALERSHIP AND WAS TOLD THEY COULD NOT HELP ME. FOR ME TO SEEK GMC.. DURING MY VISIT WITH ED MORSE GMC IN TAMPA, A DIAGNOSTIC WAS PERFORMED AND TONS OF RECALLS POPULATED WHICH THEY WERE PLEASANT ENOUGH IN FIXING. NOTHING WAS DONE ABOUT THE ENGINE LIGHT AS THEY WERE UNABLE TO LOCATE THE PROBLEM. ON FEB 15, 2014, I HEADED ON THE INTERSTATE TO DROP OF MY SON AND THE TRUCK JERKED. I HAD TO IMMEDIATELY MAKE MY WAY THREE LANES TO PULL OVER BC THE TRUCK STARTED TO SHUT DOWN. ONCE I PULLED OVER, IT DIDN'T WANT TO GO INTO DRIVE. I WAITED APPROXIMATELY 30-45 MINUTES, TURNED ON THE CAR, PUT IT ON DRIVE AND NOTHING. I THEN PLACED IT IN NEUTRAL AND IT BEGAN TO DRIVE, I PLACED IT IN DRIVE AND IT BEGAN TO REVERSE. I WAS ABLE TO MAKE IT HOME AFTER ALMOST A 2 HOURS? DRIVE AT 25-30 MPH BECAUSE IT WOULD NOT GO ANY FASTER THAN THAT. DAYS AFTER, THE TRUCK SEEMED FINE. I TOOK IT AGAIN TO ED MORSE GMC IN TAMPA WHO INFORMED MANY CODES POPULATED (AGAIN) BUT WAS IN HISTORY. THE MECHANIC STATED TO COME BACK IN TWO WEEKS TO HAVE IT RETESTED. DOCUMENTS WERE PROVIDED TO ME. EVERY CODE WAS PART OF THE POWERTRAIN/ TRANSMISSION. I DIDN'T GET THE CHANCE TO BRING IT BACK AS SCHEDULED BECAUSE A FEW DAYS AFTER; FEB 22, I HEADED FOR DRILL (NATION GUARD) AND THE TRUCK STARTED TO SHUT DOWN WHERE A SEMI ALMOST REARED ME TO DEATH. THANKFULLY HE SWERVED AND I HAD TO IMMEDIATELY MERGE ONTO THE GRASS. I WAITED A FEW MINUTES NOT KNOWING WHAT TO DO BECAUSE I WAS SO ANGRY AND NERVOUS THAT I RETURN HOME TO GET MY WIFE'S CAR. UPON MY RETURN HOME ON THE 23RD, I WENT TO CRANK UP THE TRUCK AND NOTHING. THE VEHICLE IS NOW DISABLED AND SITS IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568268March 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO A FRACTURED WAVE PLATE, IN WHICH THE FRAGMENTS CAUSED SEVERE DAMAGE TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568274March 10, 2014
ELECTRICAL SYSTEM
THERE WERE SEVERAL INCIDENTS WHERE THE ELECTRICAL SYSTEM WOULD SHUT DOWN WHILE DRIVING. YOU WOULD LOSE STEERING, BRAKING, RADIO, AND A/C. THERE WAS NEVER AN ACCIDENT . THE PROBLEM WAS REPORTED TO THE DEALER DURING AN OIL CHANGE, BUT THEY COULD NOT FIND A PROBLEM. I NO LONGER OWN THE VEHICLE, BUT AFTER HEARING ABOUT THE LATEST RECALL, I NOTICED THAT THE OUTLOOK WAS NOT INCLUDED. THERE SHOULD POSSIBLY BE A WIDENING OF THE AFFECTED MODELS DUE TO SAFETY CONCERNS WITH THIS MODEL. MY FAMILY HAD 7-10 INCIDENTS, BUT NONE WERE AT SPEEDS ABOVE 45 MPH. PLEASE FEEL FREE TO CONTACT ME CONCERNING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566889March 3, 2014
STRUCTURE
WATER LEAK IN SUNROOF, HAVE HAD IT SERVICED TWICE ALREADY AND DEALERSHIP CANNOT SEEM TO FIND PROBLEM, WATER COMING THROUGH AIRBAGS, SIDE PANELS IN FRONT SEATS, PUDDLE OF WATER IN PASSENGER AND DRIVER FLOOR, MOLD ALREADY BUILT UNDER CARPET DUE TO WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561800January 28, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,363.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561592January 27, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION FAILURE! I WAS TRYING TO PARK, THE REVERSE CONTROL DIDN'T WORK PROPERLY, CHECK ENGINE CAME ON. AFTER FEW HOURS PARKED, I WENT BACK HOME, THE SPEED WASN'T WORKING (RPM 3 AND 4 SPEED 35) AND THE LIGHT WAS STILL ON. I GOT HOME, A MECHANIC CAME OVER TO CHECK IT, HE SAID IT WAS THE TRANSMISSION. I TOOK IT TO GMC, THEY WORKED THE RECALLS (?? I DON'T KNOW STILL WHAT RECALLS THEY WORK ON IT), AND TOLD ME IT IS THE TRANSMISSION. I HAVE TO PAY $4,500 IF I WANT A NEW ONE, $200 LESS IF I WANT AN USED ONE OR REBUILD. SINCE IT IS MORE THAT 5 YEARS OLD, NO WARRANTY ON IN. I STILL OWE $11000 ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560076January 15, 2014
POWER TRAIN
THE VEHICLE SUFFERED TRANSMISSION PROBLEMS. DEALER DIAGNOSED THE WELL-KNOWN WAVE PLATE BREAKAGE ISSUE. THIS PROBLEM HAS BEEN WE-DOCUMENTED FOR YEARS IN VEHICLES WITH THIS TRANSMISSION, AND GM HAS ISSUED VARIOUS TECHNICAL BULLETINS REGARDING THE PROBLEM. WHY IS THERE NO RECALL FOR THIS DANGEROUS PROBLEM? TRANSMISSION FAILURE CAN OCCUR AT ANY TIME, EVEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558573January 6, 2014
POWER TRAIN
WHEN ATTEMPTING TO LEAVE THE GROCERY STORE AND PLACING THE VEHICLE IN REVERSE NOTHING HAPPENED. IT WAS THEN PLACED BACK INTO PARK AND REVERSE AGAIN AND AGAIN NOTHING HAPPENED. THE THIRD TIME THIS WAS DONE IT WENT INTO REVERSE WITH NO PROBLEM. WHEN DRIVING ANYTHING BELOW 40 MPH. THE VEHICLE WOULD SHIFT VERY HARD. IT WOULD JERK AND ALMOST ACT AS THOUGH IT WAS IN NEUTRAL THE RPM'S WOULD JUMP BEFORE GOING TO THE NEXT GEAR. I TOOK IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT ONLY TO HEAR BACK FROM THEM THAT IT WAS IN FACT THE TRANSMISSION AND IT WOULD COST ME ABOUT 5,000.00 TO REPLACE IT. I HAD PURCHASED THIS VEHICLE ABOUT 6 MONTHS PRIOR TO THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558110January 1, 2014
EXTERIOR LIGHTING
THE HIGH AND LOW BEAM HEADLIGHT ON THE PASSENGER SIDE OF MY 2007 SATURN OUTLOOK ONLY WORKS SOMETIMES. IT NORMALLY COMES ON WHEN THE VEHICLE IS STARTED BUT AFTER A FEW MINUTES IT GOES OFF. IT CONTINUOUSLY GOES ON AND OFF WHEN I'M DRIVING IT. THE BULBS ARE BOTH GOOD. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY ARE NOT SURE WHAT'S WRONG WITH IT. THE WIRING HARNESS RECALL HAS ALREADY BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557223December 25, 2013
POWER TRAIN, ENGINE
WHILE DRIVING MY 2007 SATURN OUTLOOK THE ENGINE STALLED AND CAME RIGHT BACK ON. THE ENGINE LIGHT CAME ON AND THE TRANSMISSION WOULD NOT SHIFT OUT OF 2 ND GEAR. I PULL OVER PUT IT IN PARK SAT THERE FOR A FEW MINUTES. I PUT IT IN DRIVE AND IT WENT INTO GEAR. I'M VERY UPSET TO LEARN IT WILL COST ME 6000.00 TO REPAIR THE TRANSMISSION AND TIMING CHAIN WHICH IS A PROBLEM GM IS VERY AWARE OF. I THINK THEY SHOULD TAKE CARE OF THE PROBLEM DUE TO MANY PEOPLE HAVING THE SAME ISSUES WITH THIS TYPE OF VEHICLE. I HAVE ONLY OWNED THIS VEHICLE FOR JUST OVER A YEAR. AND PAID GOOD MONEY FOR THE VEHICLE. SO IF THEY KNOW THERE IS A PROBLEM THEY SHOULD FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556916December 21, 2013
POWER TRAIN
TRANSMISSION BEGAN SLIPPING DURING LONG INTERSTATE TRIP. AFTER A REST STOP, TRANSMISSION WOULD NOT SHIFT OUT OF A LOW GEAR ON FREEWAY EVEN WHEN TRAVELING AT 60-70 MPH. WARNING LIGHT (TRANSMISSION OVERHEAT) CAME ON AND WE WERE ABLE TO MAKE IT TO THE NEXT EXIT. POWER TRAIN COMPLETELY FAILED AND WE HAD TO HAVE THE CAR TOWED AND FIND A HOTEL TO STAY AT OVERNIGHT. GM DEALER FOUND 35R WAVE PLATE BROKEN AND SEVER METAL DEBRIS THROUGHOUT TRANSMISSION. TRANSMISSION NEEDED TO BE REPLACED AT OUR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556092December 15, 2013
POWER TRAIN
I OWN A 2007 SATURN OUTLOOK XE (FWD). AFTER A FEW DAYS OF A BIT OF AN ODD HITCH IN THE GEARS AUTOMATICALLY SHIFTING, THE TRANSMISSION WENT OUT. AFTER A BRIEF STOP AND THEN ATTEMPTING TO ACCELERATE AGAIN IT WAS AS IF THE VEHICLE WAS STUCK IN NEUTRAL. WE HAD IT TOWED TO A NEARBY MECHANIC WHERE WE WERE NOTIFIED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAS APPROXIMATELY 78,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556019December 13, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2007 SATURN OUTLOOK. YESTERDAY, OUR LOW BEAM HEADLAMP ON THE DRIVERS SIDE WENT OUT. THINKING IT WOULD BE A SIMPLE REPAIR, I BOUGHT REPLACEMENT BULBS. AS I DID THE REPAIR, I FOUND THAT IT WAS NOT THE BULB AT ALL, BUT A WIRING HARNESS THAT HAD FRAYED AND SHEARED ITSELF OFF. WHAT WAS ODD TO ME IS THAT IN ORDER TO ACCESS THE LAMP, I HAD TO REMOVE A NUMBER OF PROTECTIVE SHIELDS, I.E. THE FENDER SKIRT, AND THEN THE END CAP PROTECTING THE LAMP. HOW COULD ANYTHING POSSIBLY GET IN AND SHEAR THE WIRE IF IT WAS THAT WELL PROTECTED? WHEN RESEARCHING THIS ISSUE, I AM FINDING THAT IT IS BECOMING A MUCH MORE COMMON ISSUE THAT I HAD ANTICIPATED. I STRONGLY RECOMMEND ISSUING A RECALL NOTICE OUT TO PREVENT OTHER OWNERS FROM EXPERIENCING THE SAME ISSUE I AM HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555034December 6, 2013
POWER TRAIN
WHILE DRIVING ON THE FREEWAY, MY CHECK ENGINE LIGHT WENT ON. I PULLED OFF THE FREEWAY AND THE CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO RESTART THE CAR OUT OF LIMP MODE AND DROVE TO A REPAIR SHOP. A GM CERTIFIED REPAIR FACILITY DETERMINED THAT THE TRANSMISSION WAS DAMAGED DUE TO A FAILED 35R WAVE PLATE. THIS IS A COMMON PROBLEM WITH 2007 AND 2008 OUTLOOKS, GMC ACADIAS, AND BUICK ENCLAVES. THIS PROBLEM AS BEEN REFERENCED UNDER NHTSA CASE NUMBER [XXX] AND BULLETIN 09-07-30-012. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554618December 3, 2013
POWER TRAIN, AIR BAGS, VEHICLE SPEED CONTROL
TOOK A TRIP OUT OF TOWN THIS WEEKEND AND STARTED NOTICING THE TRANSMISSION SLIPPING WHEN SWITCHING GEARS WHICH ACTIVATED THE CHECK ENGINE LIGHT. THANKFULLY MADE IT HOME BEFORE IT GOT WORSE. NEXT DAY DROVE IT AROUND THE BLOCK AND WAS SLIPPING ALL OVER THE PLACE. PULLED OVER TO MY HOUSE AND PARKED. TURNED OFF,TURNED BACK ON. TRIED TO GO IN REVERSE AND WAS UNABLE AS IF IN NEUTRAL. STILL CAN GO FORWARD BUT MAJOR SLIPPAGE. DOING RESEARCH THIS IS A VERY COMMON ISSUES WITH THESE VEHICLES. THIS PAGE ALONE HAS 100+ AND 10+ IN THE LAST MONTH. GM AND NHTSA NEED TO REALIZE THIS ISSUE AND GET THAT RECALL GOING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552758November 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE PASSENGER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V062000 ( AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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