Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10668228December 25, 2014
STEERING
I AM WRITING TO REPORT FRAUD BY ROSEVILLE CHEVROLET. THIS IS IN REGARDS TO THE SATURN RECALL OF THE ELECTRIC POWER STEERING #14115. EVIDENTLY THE DEALERSHIP, ROSEVILLE CHEVROLET HAS SUBMITTED A CLAIM THAT THEY HAVE REPAIRED THIS DEFECT. THEY HAVE NOT. I HAD TAKEN MY CAR IN FOR THE FIRST TWO RECALLS. THE PARTS FOR THE THIRD WERE NOT IN YET. I TOLD THE SERVICE MANAGER TO KEEP MY CAR UNTIL THEY COULD FIX THE 3RD RECALL AS I DID NOT SEE WHY I SHOULD HAVE TO CONTINUE TO RISK MY LIFE FOR GM. A WEEK LATER THE MANAGER CALLED SAYING THE 3RD RECALL WAS DONE. WHEN I WENT TO GET THE CAR I ONLY RECIEVED TWO RECEIPTS. I DIDN'T HAVE MY READING GLASSES SO COULD NOT SEE WHAT WORK HAD BEEN DONE. I LATER LOOKED AT THE PAPERS AND NEITHER HAD THE 3RD RECALL LISTED. WEEKS LATER I WAS NOTIFIED BY SATURN THAT THE PARTS WERE NOW IN. I CHECKED THE SAFERCAR WEBSITE AND FOUND MY CAR WAS NO LONGER LISTED FOR THE 3RD RECALL. APPARENTLY THEY ALTERED THE RECORDS CLAIMING THEY HAVE DONE THE WORK, WHICH WAS NOT DONE. WHAT EXACTLY AM I SUPPOSED TO DO TO GET THAT REPAIR DONE? WHAT IF ANYTHING WILL BE THE CONSEQUENCE FOR THEIR COMMITTING FRAUD AND PUTTING MY LIFE IN DANGER BY ASSURING THAT I CAN NOT GET THIS RECALL REPAIRED? I SPOKE TO GM AFTER FILING A COMPLAINT ABOUT THE DEALERSHIP AS I HAVE HAD NOTHING BUT PROBLEMS WITH THEM SINCE I BOUGHT THIS CAR NEW IN 2006. I INFORMED THEM THAT I WOULD NOT GO BACK THERE FOR THE 3RD, I HAVE NO REASON TO SUBMIT MYSELF TO MORE ABUSE. IT WAS AFTER FILING THE COMPLAINT THAT SUDDENLY MY CAR THAT IT NO LONGER SHOWED ON THE SAFECAR SITE. ROSEVILLE CHEVROLET HAS OUT DONE THEMSELVES WITH CRIMINAL BEHAVIOR. WHAT IF ANYTHING AT ALL WILL BE DONE? HOW DO I GET A COPY OF THIS CLAIM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664625December 16, 2014
STEERING
MY VEHICLE HAS A RECALL FOR THE POWER STEERING. POWER STEERING WENT OUT WHILE I WAS DRIVING THE VEHICLE. COULD BARELY STEER IT TO SAFETY. THE POWER STEERING COLUMN WAS THE ISSUE. COST ME ALMOST 900 DOLLARS TO REPAIR BUT GM WILL NOT REIMBURSE ME, EVEN THOUGH OTHER GM VEHICLES HAVE A RECALL FOR THE COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664350December 15, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000: (AIR BAGS, ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664403December 15, 2014
ELECTRICAL SYSTEM
MY CAR KEY WILL NOT RELEASE FROM THE IGNITION EASILY WITHOUT SLAMMING STEERING WHEEL UP AND DOWN OR SLAMMING SHIFTER INTO P ARK OVER, AND OVER AGAIN. AND THIS IS ALL AFTER HAVING THE IGNITION SWITCH RECALL REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664419December 15, 2014
STEERING, AIR BAGS
I HAD AN VERY OCCASIONAL INTERMITTENT PROBLEM THAT BASICALLY CAUSED THE POWER STEERING TO SHUT OFF FOR ABOUT A SECOND OR TWO. IT ALWAYS SEEMED TO HAPPEN ON A TURN. I TRIED TO HAVE IT FIXED BUT NO ONE SAW IT IN ACTION TO IDENTIFY IT. IT USUALLY HAPPENED ON A TURN AND QUICKLY RETURNED TO NORMAL. IT HAPPENED ON A ROAD WITH A SMALL BEND IN IT. IT DID NOT RESTART WORKING BEFORE I DROVE OFF THE ROAD INTO A FILBERT FIELD. I SUFFERED MULTIPLE CONCUSSIONS IN THE CRASH. I SAW A SPECIALIST DUE TO MY MEMORY LOSS AND HE SAID I LIKELY HAD 3 CONCUSSIONS: FRONT INTO STEERING WHEEL/AIR BAG; SIDE - BREAKING DRIVER WINDOW WITH HEAD; AND TOP SIDE DUE TO SIDE CURTAIN AIR BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10663991December 12, 2014
ELECTRICAL SYSTEM
I PURCHASED MY VEHICLE IN APR 2013 FROM A USED DEALER. SHORTLY AFTER MY PURCHASE I BEGAN TO EXPERIENCE AN ISSUE WITH MY VEHICLE GOING INTO REDUCED POWER MODE, THUS DEGRADING THE POWER THAT THE ENGINE WAS ABLE TO PUT OUT AFFECTING MY ABILITY TO ACCELERATE. AFTER OVER A YEAR OF TAKING MY VEHICLE TO DIFFERENT SHOPS TO BE REPAIRED, IT WAS DETERMINED THAT MY VEHICLE HAS A TECHNICAL SERVICE BULLETIN FOR THE ECM. GM RELEASED A SERIES OF ECM SERIAL / PART NUMBERS THAT WERE KNOW TO BE AN ISSUE, AND THAT WAS ALSO IN THE TSB. I AM UNCLEAR ON HOW GM IS ABLE TO NARROW THIS ISSUE DOWN TO A SPECIFIC SERIES OF SERIAL / PART NUMBERS BUT THEY HAVE NOT ISSUED A RECALL OR SPECIAL CONSIDERATION ON THIS PART. THIS DEFECTIVE PART IS MOST DEFINITELY A SAFETY ISSUE AS I STATED ABOVE IT PREVENTS THE VEHICLE FROM ACCELERATING IN THE MANNER THAT IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663302December 10, 2014
STEERING
I WAS DRIVING WITH MY 3 YR OLD DAUGHTER AND WENT TO TURN ON OUR STREET AND ALMOST HIT A TRUCK HEAD ON BECAUSE I HAD LITTLE STRENGTH TO TURN. THE POWER STEERING BECAME TO HARD TO TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663466December 10, 2014
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING), NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662915December 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION 3. THE CONTACT STATED THAT WHILE WAITING AT A STOP SIGN, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO DEALER OR INDEPENDENT MECHANIC. THE CONTACT RECEIVED A RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO DEALER. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661894December 3, 2014
ENGINE
IT WAS ABOUT 32 DEGREES IN THE MORNING. I STARTED MY CAR AND WARMED IT UP FOR ABOUT 5 MINUTES OR SO. LONG ENOUGH TO DEFROST BOTH THE FRONT AND REAR WINDOWS. I DROVE A LITTLE OVER MILE GOING ABOUT THE CITY SPEED LIMIT OF 45. THE VEHICLE STARTED SHAKING FROM THE ENGINE AREA. I PULLED OFF THE ROAD INTO A PARKING LOT AND THE VEHICLE BEGAN TO LOSE POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. THE CHECK ENGINE LIGHT CAME ON AT SOME POINT. I TURNED THE VEHICLE OFF, I WAITED A FEW MINUTES AND TURNED THE VEHICLE BACK ON. IT STARTED FINE I DROVE IT THE 10 MILES TO THE DEALERSHIP WITH NO PROBLEMS, CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP ADVISED THAT THE ICE HAD FORMED ON THE THROTTLE BODY AND WHEN IT MELTED WATER GOT INTO THE THROTTLE BODY. HE COULD PUT A PIECE ON IT THAT WOULD COST ABOUT $900.00 BUT HE COULD NOT GUARANTEE THAT IT WOULD KEEP THIS FROM HAPPENING AGAIN. I DIDN'T THINK ABOUT IT AT THE TIME BUT THE SAME THING HAPPENED LAST YEAR AND SINCE THE VEHICLE STARTS RIGHT BACK UP I DIDN'T REALLY THINK ABOUT IT. BUT THE FACT THAT THE VEHICLE LOSES POWER WHILE I AM DRIVING IS A CONCERN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660854November 25, 2014
FUEL/PROPULSION SYSTEM
BEGAN SMELLING FUEL AND NOTICED FUEL ON THE GROUND. NOTICE THERE IS A RECALL ON THIS DEFECT BUT ONLY ON VEHICLES IN ARIZONA AND NEVADA. MY VEHICLE IS FROM MICHIGAN. THERE ARE OTHER COMPLAINTS OF THIS SAME PROBLEM ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660406November 24, 2014
FUEL/PROPULSION SYSTEM
I HAD TO REPLACE MY FUEL PUMP BACK IN MARCH OF 2013. IT COST ME ALMOST $300.00. LATER I FOUND OUT IT WAS ON RECALL. HOW DO I GET MY MONEY BACK? I HAVE THE RECEIPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660031November 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR NHTSA CAMPAIGN NUMBERS: 09V419000 (FUEL SYSTEM, GASOLINE) AND14E021000 (ELECTRICAL SYSTEM). THE SERVICE ENGINE SENSOR ILLUMINATED BEFORE AND AFTER BOTH RECALL REPAIRS. THE CONTACT INDICATED THAT THE DEALER REPLACED THE IGNITION SWITCH AND THE FUEL PUMP, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR CONTINUED TO ILLUMINATE AND THE VEHICLE STALLED REPEATEDLY. THE TWO RECALL REPAIRS DID NOT REMEDY THE VEHICLE AND THE FAILURES WERE HAPPENING INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659623November 20, 2014
ELECTRICAL SYSTEM, AIR BAGS
WAS DRIVING AT A SLOW SPEED OFF AN OFF RAMP WHEN MY CAR FELT LIKE IT STALLED AND IT TURNED OFF WHICH I THOUGHT IT WAS ANOTHER CAT WHO HIT ME BECAUSE THERE WAS NO OTHER EXPLANATION AT THE TIME. IT SET ME IN A SPIN AND THE CAR HIT THE WALL BUT THE AIR BAG DIDN'T GO OFF. I ENDED UP IN THE HOSPITAL WITH AN INJURED BACK AND HEAD. COULD IT HAVE BEEN THE FAULTY IGNITION? MY CAR KEPT STALLING AFTER THE BODY REPAIR. I TOOK THE CAR INTO THE DEALERSHIP IN DUMBER OF THE SAME YEAR AND MY CAR WAS DIAGNOSED WITH A FAULTY IGNITION SWITCH. THIS IS NOT THE ONLY INCIDENT BUT THANKFULLY I WAS JUST INJURED AND I STILL HAVE MY LIFE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659000November 18, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION SEIZED WITHOUT WARNING. THE FAILURE OCCURRED DAILY. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655364November 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, ELECTRICAL SYSTEM
WHILE DRIVING AND COME TO A COMPLETE STOP CAR WILL JUST CUT OFF, ALOT OF JERKING, POWER STEERING COMES ON AND STEERING HARD,ELECTRICAL DISPLAY WILL AUTOMATIC START SHOWING UP.HAVE TAKEN CAR TO DEALERSHIP FOR RECALL REPAIRS AND STILL HAVE PROBLEMS WITH STEERING. WHEN I BROUGHT THE CAR HAD TAKEN IT TO THE DEALERSHIP AND THEY SAID IT WAS FIXED BUT GOT ON THE ROAD AND CAR STOPPED,THE DEALERSHIP HAD CAR TOWED TO FACILITY AND SAID IF WAS FIXED,IT WAS ELECTRICAL PROBLEM WHEN I TOOK BACK AND THE PROBLEM IS STILL ON GOING TO THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654343November 12, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE ATTEMPTING TO PULL OFF FROM A TRAFFIC LIGHT AND MAKING A TURN, THE STEERING WHEEL BECAME INOPERABLE AND DIFFICULT TO MANEUVER. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND LEFT HIP DUE TO THE SEAT BELT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THE OTHER DRIVER SUSTAINED INJURIES, BUT THE DRIVER WAS INTOXICATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10654635November 12, 2014
STEERING, AIR BAGS, ELECTRICAL SYSTEM
ON AUGUST 19,2014 THERE WAS AN INCIDENT THAT INVOLVED ME WITH MY 2006 SATURN ION. I WAS PROCEEDING OUT OF TO DRIVE OFF WHEN ALL OF THE SUDDEN MY POWER STEERING BECAME HARD TO MANEUVER AND SEEN AS THOUGH THE CAR WAS SHUTTING OFF IN WHICH A CHILD WAS RUNNING ACROSS THE STREET AT THAT TIME I DID THE BEST I COULD AND MY CAR BUMP MY NEIGHBOR VEHICLE. I RECEIVED A STRAINED MUSCLE IN MY HAND THAT MY DOCTOR DIAGNOSED AS CARPAL TUNNEL SYNDROME (NERVE DAMAGES). MY CAR HAVE DONE THIS SEVERAL TIMES. I SHOULDN'T HAVE T I DIE NOR MY SON OR HAVE A LIFE PERMANENT INJURY THAT WOULD HINDER ME FROM ENJOYING MY LIFE. GM TOLD CONGRESS THAT THEY WOULD DO THE RIGHT THING BY ITS VICTIMS REGARDLESS THE NATURE OF INJURY.I HAVE TO SUFFER WITH THIS AGONIZING PAIN AND SWELLING WITH THE AID OF MEDICATION. NASA I EXPECT YOU TO DO THE RIGHT THING HOLD THEM LIABLE FOR PUTTING THESE FAULTY KNOWING THESE CAR WAS NOT SAFE FOR CONSUMER PURCHASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10653862November 10, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653496November 7, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME JAMMED IN THE IGNITION SWITCH AND WAS UNABLE TO BE REMOVED. ALSO THE STEERING WHEEL LOCKED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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