Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10281899August 26, 2009
ELECTRICAL SYSTEM
2006 SATURN ION, MILEAGE 50,000. IGNITION KEY WILL NOT TURN OFF. DEALERS NOR SATURN ACCEPTING RESPONSIBILITY. PERVASIVE PROBLEM, COMPLAINTS AND NO ACTION. COSTLY REPAIR BILLS, LOSS OF INCOME FROM LOST TIME AT WORK. IMMINENT SAFETY HAZARD. RECALL ACTION SHOULD NEVER BE INITIATED ONLY AFTER A DISASTER OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281904August 26, 2009
ELECTRICAL SYSTEM:IGNITION
2006 SATURN ION IGNITION KEY LOCKED AND WILL NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281650August 25, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2006 SATURN ION2. THE CONTACT STATED AFTER PARKING THE VEHICLE HE NOTICE THERE WAS FUEL LEAK ALL AROUND THE VEHICLE. AFTER CHECKING HIS VEHICLE AND SPEAKING WITH A TECHNICIAN HE WAS TOLD THE FAILURE OCCURRED FROM HIS FUEL PUMP LEAKING AND NEEDED TO BE REPLACED. HE WENT TO A DEALER TO PURCHASE THE FUEL PUMP. THE FUEL PUMP WAS NOT AVAILABLE AND HAD TO BE ORDERED HE DID NOT NOTIFY THE MANUFACTURE AS YET IN REGARDS TO THE FUEL LEAK. THE FAILURE MILEAGE WAS 58,000. BL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281532August 24, 2009
ELECTRICAL SYSTEM
STEERING WHEEL WILL NOT LOCK. WHEN TAKING KEY OUT OF IGNITION, AND OPENING DRIVER DOOR, IT CHIMES VERY FAST, AS IF KEY WAS STILL IN IGNITION OR LIGHTS HAVE BEEN LEFT ON. IT'S AS IF THE KEY WAS NEVER REMOVED AT ALL, WHICH MEANS THE ANTI-THEFT DEVICE PROBABLY DOES NOT ENGAGE AND THE IGNITION COULD EASILY BE MANIPULATED AND STARTED WITHOUT THE KEY. I HAVE NOT CONTACTED MY DEALER BECAUSE THE CAR IS NO LONGER UNDER WARRANTY AND I DO NOT HAVE THE MONEY TO PAY FOR SUCH A REPAIR. HOWEVER, I WILL BE TURNING THE CAR OVER TO GMAC ONCE THE SMARTBUY PERIOD IS UP. I ALSO HAD A PROBLEM WITH THE WINDOW FALLING OFF THE TRACK; I HAD THIS FIXED WHILE UNDER WARRANTY, BUT AT 35,500 MILES AND I DON'T DRIVE IT THAT MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280809August 18, 2009
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 SATURN ION. THE IGNITION SWITCH FAILED AND THE CONTACT HAS BEEN UNABLE TO REMOVE THE KEYS FOR SIX MONTHS. THE DEALER STATED THAT IT WOULD COST $800 TO REPLACE THE SWITCH AND TO DISCONNECT ANOTHER SWITCH UNDER THE STEERING WHEEL WHEN EVER SHE DROVE THE VEHICLE. THE VEHICLE BEGAN TO STALL WHILE DRIVING; HOWEVER, THE DEALER STATED THAT THEY ARE UNABLE TO DUPLICATE THE FAILURE UNLESS THE CHECK ENGINE LIGHT IS ILLUMINATED. THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED PRIOR TO THE ENGINE STALLING. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280093August 11, 2009
ELECTRICAL SYSTEM, POWER TRAIN
THE POWER STEERING KEEPS GOING OUT IN THE CAR. WHEN THIS HAPPENS IT BECOMES VERY DANGEROUS TO DRIVE. IT FIRST STARTED ONCE EVERY COUPLE OF DAYS. NOW IT HAPPENS EVERY TIME I TURN IT ON AND DRIVE MORE THEN 100 YARDS. L HAVE CONTACT THE DEALERSHIP AND THEY HAVE TOLD ME THAT THERE IS NO RECALL FOR IT. BUT I HAVE LOOKED ONLINE AND NUMEROUS PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE. THE CAR IS A LEASE AND THEY SAID I AM OVER MY WARRANTY EVEN THOUGH I ONLY HAVE 36,000 MILES IN 5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279443August 5, 2009
FUEL SYSTEM, GASOLINE
FUEL LEAK DUE TO FAILED FUEL PUMP SEALS. FUEL PUMP DIDN'T FAIL, BUT THE SEAL FAILED. HAD TO REPLACE THE COMPLETE FUEL PUMP AND ASSEMBLE. FUEL WAS LEAKING FROM THE FUEL TANK ALONG WITH GAS FUMES AROUND CAR. NONE DEALER MECH. STATED THAT THE SEAL SHOULDN'T FAIL. ALSO NONE DEALER MECH STATED THE CAR WAS A BOMB ON 4 WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279414August 4, 2009
STEERING
WHILE ENTERING THE HIGHWAY ON A CURVED RAMP THE POWER STEERING SUDDENLY AND COMPLETELY WENT OUT. IT WAS VERY VERY HARD TO STEER. AFTER TURNING THE CAR OFF AND RESTARTING IT THE POWER STEERING STARTING WORKING AGAIN. AFTER DRIVING THE CAR A SHORT DISTANCE, AGAIN SUDDENLY NO POWER STEERING. EVERY TIME THE CAR IS TURNED OFF IT RESETS THE POWER STEERING. IT WILL GO OUT ANYTIME, ANYWHERE AND IN ANY CIRCUMSTANCE. THIS SHOULD BE COMPLETELY UNACCEPTABLE BY THE SATURN MANUFACTURER. WILL PEOPLE HAVE TO DIE BEFORE A RECALL IS ISSUED TO SOLVE THIS PROBLEM? I BET IF THE CEO OF SATURN/GM OWNED A CAR WITH THIS PROBLEM AND HIS WIFE,DAUGHTER,SON OR MOTHER WAS DRIVING IT, A RECALL WOULD BE DONE IMMEDIATELY. THE CAR HAS NOT BEEN REPAIRED YET. THE COST OF REPAIR IS OVER $1000.00 FOR PARTS AND LABOR. HOW CONVENIENT FOR THE DEALER TO MAKE MONEY FROM A POSSIBLE DEADLY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279061August 1, 2009
ELECTRICAL SYSTEM
VEHICLE STALLS FROM UNWANTED KEY CYLINDER ROTATION. KEY CYLINDER ROTATES DUE TO TILT STEERING WHEEL ADJUSTMENT. HAS OCCURRED WHILE VEHICLE IS IN MOTION. CAN REPRODUCE EASILY WHILE VEHICLE IS IN PARK. NOTHING DONE TO CORRECT. DEALER INDICATED A BULLETIN EXISTS TELLING CUSTOMERS TO NOT ADD OTHER ITEMS TO KEYRING SINCE EXTRA MASS ON KEYRING MAKES THE FAILURE MORE LIKELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278855July 31, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
SMELL OF GAS AT BACK OF CAR ON PASSENGER SIDE. TOOK VEHICLE TO HAVE OIL CHANGED AND THEY FOUND GASOLINE LEAKING. SATURN DEALERSHIP POINTED OUT ONE OF THE FUEL LINES HAD CRACKED. I BOUGHT THE CAR 2 MONTHS BEFORE THE PROBLEM WAS DISCOVERED. HAD TO REPLACE THE ENTIRE FUEL PUMP ASSEMBLY. THIS WAS A RECALL ON THE 2004 ION. DID THEY REALLY FIX THE PROBLEM FROM THE 2004 OR DOES THE 2006 HAVE THE SAME PROBLEM. *TR PHONE INTERVIEW (AUGUST 4, 2009): THE COMPLAINANT INDICATED THAT THE FUEL TANK HAD NOT BEEN REMOVED PREVIOUSLY AS FAR AS SHE KNOWS. THE REPAIR INVOICE INDICATES THAT THE FUEL PUMP WAS LEAKING AND WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278999July 31, 2009
STEERING
ELECTRIC POWER STEERING HAS BEEN INTERMITTENT FINALLY WENT OUT COMPLETELY. I TOOK IT THE SATURN DEALER A WHILE BACK AND WAS TOLD THE STEERING COLUMN ASSEMBLY HAD A PINCHED WIRE AND BAD FUSE $200.00 AND THE NEXT DAY SAME THING HAPPENED TOOK BACK TO DEALER THAT'S WHEN THEY TOLD ME $1500.00 PLUS TO CHANGE COLUMN I AM AN ELECTRONICS TECH AT LOCKED THERE WAS NO BAD FUSE BEFORE OR AFTER THEY SAID THEY FIXED IT AND NO PINCHED WIRE WITH TAPE THAT THEY SAID THEY REPAIRED I HAVE SEARCHED THE INTERNET FOR INFORMATION ON THIS PROBLEM AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM THIS IS ALSO THE SAME SYSTEM USED ON THE COBOLT, MALIBU AND PONTIAC ALL HAVING THE SAME PROBLEM I CALLED G.M. AND WAS TOLD THEY AREN'T HAVING ANY PROBLEMS WITH THEIR STEERING SO NO RECALLS WERE MADE , I TOLD THEM ABOUT THE INTERNET POSTINGS BUT THEY HUNG UP ON ME I JUST GOT A PHONE CALL FROM A NEPHEW WITH A 2006 SATURN ION 2 HAS EXACT SAME PROBLEM HE'S ASKING FOR MY HELP TOLD HIM I'M IN SAME PROBLEM COULD NOT HELP IF G.M IS HAVING THIS MUCH ELECTRIC POWER STEERING WITH THEIR CARS THEY SHOULD MAKE A RECALL AND TAKE CARE OF IT I OWN SEVERAL OTHER G.M PRODUCTS BUT I'M READY TO CHANGE TO JAPANESE MADE PRODUCTS MORE RELIABLE THIS IS A SAFETY PROBLEM WHEN YOU LOSE STEERING UNEXPECTEDLY CHECK THE INTERNET AS I DID HUNDREDS OF PEOPLE WITH SMALL G.M MADE CARS ARE HAVING THIS PROBLEM AND SOME PAY TO HAVE IT REPAIRED ONLY TO HAVE IT HAPPEN AGAIN. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278447July 27, 2009
STEERING
2006 SATURN ION POWER STEERING WENT OUT WHILE DRIVING 70MPH ON THE HIGHWAY. CAUSED DRIVER TO VEER ACROSS 4 LANES OF TRAFFIC AND ALMOST INTO THE CEMENT MEDIAN WALL. HAS NOT RECURRED SINCE THAT DAY BUT THERE WERE 4 INCIDENTS IN ONE DAY. SEEMS TO BE FINE AT SLOWER SPEEDS. TOOK VEHICLE TO SATURN DEALERSHIP AND TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TOOK VEHICLE TO ANOTHER REPAIR SHOP AND WAS TOLD NOT TO PLUG EXTERNAL ELECTRIC DEVICES INTO THE POWER SOURCE IN THE CAR, SUCH AS GPS, IPOD, ETC. AS THIS CAN INTERFERE WITH THE ELECTRICAL SYSTEM. I HAVE BEEN TO MANY SITES ON THE INTERNET AND SEEN NUMEROUS CASES OF THIS HAPPENING IN SATURN IONS MODEL YEARS BETWEEN 2003-2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278155July 24, 2009
ELECTRICAL SYSTEM:IGNITION
1. FOR ABOUT A YEAR BEFORE THE INCIDENT, MY KEY ON MY VEHICLE WOULD GET STUCK IN THE IGNITION SOMETIMES (JUST A STICKING FEELING, NOTHING MAJOR). A COUPLE WEEKS AGO, I PUT THE KEY IN THE IGNITION AND IT WOULD NOT COME OUT. THE CAR WOULDN'T TURN OFF B/C THE KEY WAS COMPLETELY STUCK. WHEN I RESEARCHED THE PROBLEM, I FOUND OUT MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THEIR NEWER SATURN IONS. I WAS UPSET B/C I BOUGHT THIS CAR NEW IN 2006 AND MY WARRANTY HAD JUST EXPIRED. SATURN WOULD NOT PAY FOR THE REPAIR, EVEN THOUGH THEY COULD NOT EXPLAIN WHY THE IGNITION CYLINDER BROKE AND SEVERAL EMPLOYEES ADMITTED THIS WAS A VERY COMMON PROBLEM. 2. THE FAILURE WAS THE IGNITION CYLINDER, WHICH BROKE AFTER ONLY HAVING THE CAR FOR 3 YEARS-I TOOK AUTO SHOP, SO I KNOW NOT TO PUT TOO MANY KEYS ON MY KEY RING. A PART SHOULD NOT BREAK THAT SOON ON A 3-YEAR OLD CAR. I NOTICED THE KEY GETTING SLIGHTLY STUCK EVERY FEW WEEKS OR SO. THE DAY MY KEY GOT STUCK, THE CONSEQUENCE WAS THAT I WAS BASICALLY HOSTAGE TO MY CAR-I COULD NOT TURN OFF MY CAR, & COULD NOT GO TO WORK AND LEAVE MY CAR ON THE STREET. IT WAS UNSAFE FOR ME TO DRIVE AROUND UNTIL I RAN OUT OF GAS ON THE SIDE OF THE ROAD. SO, I HAD TO AGREE TO THE REPAIR, EVEN THOUGH SATURN REFUSED TO PAY FOR IT. 3. THE IGNITION CYLINDER WAS REPLACED AND IT COST ME $250. (ANOTHER $100 FOR A DAY'S MISSED WORK) *I GREATLY HOPE YOU RECALL THIS DEFECTIVE ITEM. I CALLED THE SATURN NATIONAL HOTLINE AND THEY WOULD NOT HELP IN ANY WAY AND SAID THE RECALL PROCESS TAKES "A LONG TIME" AND UNTIL THEN, CUSTOMERS WOULD HAVE TO PAY FOR THE REPAIRS TO THIS PART. I ONLY HAD TO "GOOGLE" THIS ISSUE AND FOUND COUNTLESS PEOPLE WITH 1-3 YEAR OLD SATURNS WHO WERE STUCK WITH THIS SAME PROBLEM. I AM A 33-YEAR OLD STUDENT WHO CARES FOR MY BROTHER WHO'S DISABLED. I DO NOT HAVE THIS KIND OF MONEY. IT SCARES ME TO THINK ABOUT WHAT I WOULD HAVE DONE HAD I BEEN OUT IN AN UNFAMILIAR ROAD/AREA AND BEEN UNABLE TO TURN OFF MY CAR. :/ THANKS VERY MUCH FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278088July 23, 2009
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT ATTEMPTED TO TURN THE IGNITION SWITCH TO THE OFF POSITION, BUT THE IGNITION FAILED TO TURN OFF. THE ENGINE CONTINUED TO OPERATE. ROADSIDE ASSISTANCE WAS CALLED TO HER RESIDENCE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE IGNITION KEPT FREEZING UP AND CAUSED THE FAILURE. THE REPAIR CONSISTED OF REPROGRAMMING THE COMPUTERIZED SYSTEM AND REPLACING THE IGNITION. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 37,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276793July 14, 2009
STEERING
SATURN ION 2006 POWER STEERING KEEPS GOING OUT THIS COULD GET ME KILLED LIVING IN THE MOUNTAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276109July 8, 2009
STEERING
THE POWER STEERING LIGHT WILL COME ON WHILE DRIVING, AND THE STEERING BECOMES EXTREMELY DIFFICULT. WHEN THE CAR IS TURNED OFF AND TURNED BACK ON, IT WORKS FINE FOR A FEW MILES THEN THE POWER STEERING CUTS OFF AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275921July 6, 2009
ENGINE AND ENGINE COOLING
MOVED CAR AFTER GUESTS LEFT ON THE 4TH OF JULY. THE ENGINE WOULD NOT TURN OFF. TOOK THE VEHICLE TO THE DEALER AND THEY SEEMED TO BE VERY FAMILIAR WITH PROBLEM. AFTER RESEARCHING THE PROBLEM ONLINE, I REALIZED I AM NOT THE ONLY OWNER WITH THIS PROBLEM. I WAS TOLD A PART HAD TO BE ORDERED AND THE CAR WOULD BE READY TOMORROW. I AM DEBATING ON CANCELING SERVICE TOMORROW TO HAVE THIS MATTER FURTHER REVIEWED. I AM INTERESTED TO FIND OUT IF OWNERS ARE REIMBURSED FOR EXPENSES ONCE A PART IS RECALLED. THIS IS A VERY INCONVENIENT $500 EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275751July 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DING ON DASHBOARD AND POWER STEERING GOES OUT. WHEN FIRST OCCURRED, I COULD DRIVE ABOUT 20-30 MINUTES BEFORE IT HAPPENED AGAIN. NOW IT HAPPENS AS SOON AS I GET INTO CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275190June 29, 2009
ELECTRICAL SYSTEM
2006 SATURN ION HAD LESS THAN 100K MILES ON IT. POWER STEERING WENT OUT WHILE DRIVING. SOON AFTER, THE KEY BECAME STUCK IN THE ON POSITION AND I COULD NOT REMOVE. IGNITION NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274322June 19, 2009
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE COMPONENT INSIDE OF THE IGNITION LOCK CYLINDER FAILED WHILE DRIVING 25 MPH. AS A RESULT, THE VEHICLE COULD NOT BE TURNED OFF AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION. SHE EXPLAINED THE ISSUE TO THE DEALER, BUT THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIRS. SOME MECHANICS STATED THAT THE DEFECTIVE ITEM WAS MADE OF PLASTIC, RATHER THAN METAL. THE CONTACT BELIEVED THAT THIS FAILURE SHOULD NOT OCCUR TO A NEWER VEHICLE. THE ONLY WAY TO SHUT OFF THE VEHICLE WAS BY REMOVING A FUSE OR DISCONNECTING THE BATTERY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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