Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10876390June 24, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V281000 (FUEL SYSTEM, OTHER). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874416June 15, 2016
UNKNOWN OR OTHER
THE STARTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870487May 24, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN LEAKING A TREMENDOUS AMOUNT OF FUEL UNDER THE DRIVER SIDE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE LEAK STOPPED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE FUEL LINE WERE SEVERELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860747April 21, 2016
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 266,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860761April 21, 2016
STEERING
MY NAME IS [XXX]. I OWN A 2004 SATURN ION. I HAVE OWNED IT FOR ABOUT 5 YEARS. THERE HAS BEEN MANY RECALLS INCLUDING POWER STEERING RECALL THAT WE HAD REPAIRED 08/28/2014 1.5 YRS AGO AND 15,000MILES. THE PROBLEM IS BACK. THE PROBLEM HAS BEEN BACK FOR A WHILE. I GOT HOLD OF GM DEALER AND GM THEMSELVES AND THEY TOLD US THEY DID RECALL NOW ITS OUR PROBLEM. THE ISSUE IS YOU LOOSE POWER STEERING AND MY DAUGHTER IS THE ONE THAT DRIVES THE CAR AND SHE IS ONLY 100 LBS AND WHEN THE CAR LOOSES POWER STEERING SHE CAN NOT CONTROL THE CAR. THIS IS A REAL SAFETY ISSUE AND I NEED HELP RESOLVING THIS ISSUE. WE HAVE FILED COMPLAINT WITH MANY DEPARTMENTS PLEASE SOMEONE HELP. THE DEALER IS ST JAY AUTO BUICK GMC 500 MEMORIAL DRIVE ST JAOHNSBURY, VT 05819 802-748-1355 MY INFO IS [XXX] AND [XXX] [XXX], VT 05855 [XXX] OR [XXX] VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859817April 15, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE WHEEL BECAME LODGED INTO THE WHEEL WELL. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE FRONT LOWER CONTROL ARM FAILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850490March 18, 2016
STEERING
NO POWER STEERING AT LOW SPEED OR AFTER MORE THAN 5 MINUTES DRIVING. VERY HARD TO STEER. NO CONTROL OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824612February 6, 2016
STRUCTURE:BODY, STEERING
AFTER STOPPING AT AN INTERSECTION AND PREPARING TO TURN LEFT, THE CAR COULD NOT STEER TO THE LEFT. AS HE CAR DRIFTED FORWARD THE STEERING BECAME EASIER AND THE CAR WAS ABLE TO NEGOTIATE THE TURN. AS THE CAR PICKED UP SPEED, THE STEERING APPEARED TO BE NORMAL UNTIL APPROACHING ANOTHER 90 DEGREE RIGHT HAND TURN (1/2 MILE AWAY FROM THE STOP IN WHICH IT WAS HARD TO TURN). NOT KNOWING WHAT WAS HAPPENING WITH THE VEHICLE, HE SLOWED DOWN TO NEGOTIATE THE RIGHT HAND TURN AND THE CAR FAILED TO STEER RIGHT LEADING HIM STRAIGHT THRU AND INTO AN ONCOMING VEHICLE. THIS VEHICLE WAS IN THE SHOP ONE WEEK AFTER WE PURCHASED IT TO HAVE THE IGNITION SWITCH REPLACED. AFTER HAVING THE IGNITION SWITCH REPLACED THE PROBLEM WITH THE STEERING OCCURRED. THERE WAS MUCH DAMAGE DONE TO THE CAR AND OUR INSURANCE PICKED UP THE COST OF THE OTHER DRIVERS DAMAGES. THIS WAS OUR SONS FIRST CAR AND A TERRIBLE EXPERIENCE. THE CAR WAS TOWED BY GM TO A DEALERSHIP THAT DEAMED THE CAR SAFE. HE SAID THAT THE STEERING SHAFT WAS RUSTY WHICH CAUSED THE ACCIDENT. WE HAD A CLAIM THRU GM DUE TO THE STEERING RECALL AND THEY DENIED US SINCE THE DEALERSHIP THAT LOOKED AT THE CAR DEEMED IT TO BE SAFE. WE TOOK IT TO ANOTHER GARAGE THAT TOLD US THAT IT IS NOT SAFE AND NOT TO PUT OUR SON BACK IN IT UNTIL WE SPEAK TO YOU ABOUT HOW TO MOVE FORWARD. THE VEHICLE CAN BE REPLACED, BUT OUR SON CANNOT!!! HE WAS VERY LUCKY THAT THE ACCIDENT WAS NOT MORE SEVERE. WE WILL NOT PUT HIM OR ANYONE ELSE BACK IN THAT CAR IF NOTHING IS DONE TO PREVENT IT AGAIN. WE DON'T FEEL THAT IT'S OUR FINANCIAL RESPONSIBILITY TO HAVE THE PARTS REPLACED. PLEASE LET US KNOW IF THERE ARE ANY OPTIONS AVAILABLE TO US IN REGARDS TO THIS SITUATION. WE ARE DISSATISFIED WITH GM AND THE DEALER THAT SAID THE CAR WAS SAFE. OUR SONS LIFE IS AT STAKE AND THE POOR DECISIONS OF THE DEALERSHIP AND GM HAVE CREATED A POTENTIALLY CRITICAL SITUATION. THANKS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10822693January 27, 2016
FUEL SYSTEM, GASOLINE
FUEL LEAK. CHANGING FUEL LINE AND HOPEFULLY THAT FIX WORKS. SAME THING CURRENTLY HAPPENING ON OUR 2006 SATURN VIN [XXX]. FRUSTRATING READING ALL THE YEARS OF COMPLAINTS WITH LIMITED RECALLS. DANGEROUS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693482December 23, 2015
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTS OFF WHILE DRIVING. *SMD THE DEALER REPLACED THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810851December 17, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS SERVICED UNDER ANOTHER RECALL, BUT THE FAILURE SUDDENLY RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,752.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810736December 16, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SHIFTED TO REVERSE AND THE VEHICLE STARTED MAKING AN EXTREMELY LOUD NOISE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809374December 9, 2015
STEERING
POWER STEERING FAILED WHEN TRAVELING ON A CITY STREET. LUCKILY, WAS GOING SLOW AT THE TIME & WAS ABLE TO COME TO A CONTROLLED STOP. NO DAMAGE TO VEHICLE OR OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808435December 4, 2015
FUEL/PROPULSION SYSTEM
ANY TIME THE FUEL PUMP IS RUNNING, FUEL IS LEAKING FROM THE TOP OF THE TANK A RUNNING DOWN ON THE DRIVERS SIDE JUST IN FRONT OF THE REAR TIRE. LEAVES ABOUT 12" PUDDLE ON THE GROUND AFTER RUNNING 10 TO 30 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806554November 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THERE WAS A FUEL ODOR WHEN THE VEHICLE WAS STARTED. THE FAILURE RECURRED AND THE CONTACT REACHED UNDERNEATH THE DRIVER'S SEAT AND FELT FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806571November 24, 2015
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
CAR WENT FOR RECALL 7/7/14 ABOUT 3 TIMES AFTER THE FIRST RECALL I CONTACT GENERAL MOTOR TO ASK WHAT HAVE HAPPEND WHY TYHE CAR NEED TO GO BACK IN AGAIN FOR THE SECOND RECALL CHEVROLET SAYD THAT THEY DID NOT PERFOM THE JOB RIGHT ONCE AGAIN I CONTACT GENERAL MOTOR IN DECEBER THEY SEND ME A LETTER TELLING ME AND COMES BACK WITH THE SAME PROBLEMS DRIVING THE CAR IN THE FREEWAY CAR STOP COULD NOT GET OUT BECAUSE CAR LOCK ME INSIDE THE KEY DID NOT WANT TO COME OUT AFTER THE RECALLS THE CAR STILL HAVE PROBLEMS WITH THE IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806355November 23, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN THE IGNITION IS TURNED TO THE ON POSITION, THE VEHICLE HAD A FUEL ODOR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789289November 9, 2015
FUEL/PROPULSION SYSTEM
WAS DRIVING WHEN I NOTICED A GAS SMELL REALLY STRONG IT GOT WORSE WHEN THEN I NOTICED THAT I WAS GOING THREW GAS LIKE CRAZY AND DIDN'T KNOW WHY . ONE DAY THE SMELL WAS SO STRONG WHEN I GOT OUT THE CAR I LOOKED UNDER THAT CAR AND SAW THAT ONE OF LINES WAS LEAKING GAS I AM WORRIED BECAUSE I DO HAVE KIDS IN MY CAR AND THAT ITS A BAD DANGER CHANCE OF FIRES TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785653October 23, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THERE WERE STRONG FUEL FUMES EMITTING INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 12/03/15*LJ UPDATED 12/15/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783255October 19, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING BECAME INOPERABLE AND MADE A GRINDING NOISE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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