Saturn Ion Complaints (2003)

758 consumer complaints on file.

#11202666April 20, 2019
STEERING
THE POWER STEERING SUDDENLY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192130March 28, 2019
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVE, KENMORE, NY 14217, (716) 941-4093) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186034March 12, 2019
STEERING
POWER STEERING GOES OUT RANDOMLY WHILE IN MOTION. SOMETIMES IT LASTS 5 MINUTES SOMETIMES UP TO 25-30 MINUTES. GOES OUT EVERYDAY ON MY WAY TO WORK (26 MILE COMMUTE). EXTREMELY DANGEROUS WHEN TRYING TO PARK OR TURN FROM A LIGHT AND I DON'T REALIZE THAT THE ASSIST IS OUT. OBVIOUSLY ON HIGHWAY NOT AS MUCH OF AN ISSUE BUT WHEN DRIVING AT SLOWER SPEEDS IT IS DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169983January 14, 2019
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 65 MPH, THE STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED AT ALL. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AWHILE. AFTERWARD, THE STEERING RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED, BUT COULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT HAVE THE EQUIPMENT TO REPAIR ELECTRIC VEHICLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164884January 7, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
TAKATA RECALL, MY 2003 SATURN ION HAS RECALLS ON THE IGNITION SWITCH AND CYLINDER WHICH IS CAUSING MY CAR TO BE IMPOSSIBLE TO DRIVE. THIS RECALL IS CAUSING THE SYSTEM TO HAVE A SHORT WITH ALL MY ELECTRICAL. FOR EXAMPLE, WINDOWS DON'T ROLL DOWN/UP, WIPERS DON'T WORK, HEATER DOESN'T WORK, BLINKERS DON'T WORK, DASH LIGHTS STAY ON CAUSING BATTERY TO CONSTANTLY BE DEAD. ALL BECAUSE THERE ARE RECALLS THAT NEED TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150234November 9, 2018
FUEL/PROPULSION SYSTEM
FUEL LINE ROTTED SO MUCH THAT ONE DAY I START MY CAR AND EVERY DROP OF GAS I HAD POURED OUT ONTO THE GROUND UNDER MY DRIVERS SEAT. IT WAS A FIRE HAZARD AND NOW I AM STUCK WITHOUT A CAR. THE GARAGE WANTS OVER $600 TO REPLACE THE FUEL LINE AND I LITERALLY HAVE NO WAY TO FIX IT. THE VEHICLE WAS ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122785August 27, 2018
FUEL/PROPULSION SYSTEM, SEAT BELTS, SUSPENSION
TAKATA RECALL THE SEAT BELTS WHEN STOPPING SUDDENLY DO NOT ALWAYS LOCK UP. THIS IS VERY DANGEROUS ESPECIALLY WITH KIDS. THE FUEL SYSTEM HAS BEEN PRODUCING A CHECK ENGINE LIGHT AT CERTAIN TIMES OF FUELING UP. AND THE FUEL PUMP WILL KNOCK OCCASIONALLY EVEN AFTER IT'S BEEN CHANGED. THE SUSPENSION IS REALLY BAD AND DANGEROUS, RATTLING NOISE AND SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096740May 18, 2018
ELECTRICAL SYSTEM
THE IGNITION SWITCH IS NOT WORKING PROPERLY. SOMETIMES, WHEN VEHICLE IS PARKED AND AN ATTEMPT MAKE TO TURN IGNITION TO OFF POSITION, IT WON'T GO. IT SEEMED TO TAKE 10 - 60 SECONDS FOR IT TO RESET AND THEN KEY COULD BE REMOVED. THE LATEST INCIDENT OCCURRED ON 5/12-13/2018. THE VEHICLE WAS PARKED, TRANSMITION IN PARK POSITION, AND AN ATTEMPT MADE TO TURN IGNITION TO THE OFF POSITION. THE KEY COULD NOT BE MOVED. IT DID NOT RESET ITSELF. KEY WAS STUCK IN THE IGNITION, COULD BE TURNED SLIGHTLY TO THE RIGHT, VEHICLE COULD NOT BE RESTARTED. THEN ALL POWER WAS LOST, AS THOUGH THE BATTERY WAS DEAD. THE VEHICLE COULD NOT BE LOCKED OF UNLOCKED WITH THE KEY FOR, HAD TO USE A SECOND KEY TO LOCK AND UNLOCK THE VEHICLE. THIS VEHICLE WAS RECALLED FOR IGNITION SWITCH PROBLEMS IN 2015 AND WAS REPAIRED. THE SAME PROBLEM IS OCCURRING AGAIN. GM TELLS ME THE NEW REPAIR IS NOT GOING TO BE COVERED BY THEM. THE REASON, I'M TOLD, IS BECAUSE THE VEHICLE HAD TO CHECKED INTO THE DEALERSHIP NO LATER THAN 5/17/18. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON THAT DATE. DUE TO SEVERE STORMS IN THE AREA THE TOW TRUCK DRIVER ARRIVED AT THE DEALERS SHIP A FEW MINUTES AFTER THE SERVICE DEPARTMENT CLOSED AND DEPOSITED THE KEY IN THE LOCK BOX. A REP FROM GM WAS SUPPOSED TO HAVE CALLED THE DEALERSHIP ON 5/17/18 BETWEEN 5:45 AND 6:00 TO ALERT THEM THE VEHICLE WAS ON THE WAS AND MIGHT BE A FEW MINUTES LATE AND TO PLEASE ACCEPT THE VEHICLE AND GET IT CHECKED IN. I AM ADVISED BY THE DEALERSHIP THEY RECEIVED NO SUCH CALL. THIS IS GOING TO BE AN EXPENSIVE REPAIR, I DID EVERYTHING THE GM REP ASKED OF ME, I AM 70 YEARS OLD AND HAVE A VERY LIMITED INCOME. I CAN'T BE THE ONLY PERSON THIS HAS HAPPENED TO. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093262May 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM
FUEL LINE TO THROTTLE BODY LEAKED FUEL DUE TO STRESS CRACKS. PART THAT FAILED IS " NO LONGER AVAILABLE" ACCORDING TO GM PARTS SALES. .MECHANIC WELDED CRACKED PIPE AND SAID EH HAS FIXED QUITE A FEW OF THESE. I HAVE RECEIPT FROM REPAIR SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092158May 7, 2018
FUEL/PROPULSION SYSTEM
FUEL LINE LEAK. I OWN A 2003 SATURN ION 3, WITH 120,481 MILES ON IT. THE CAR WAS GARAGE KEPT TILL THE PAST 6 MONTHS. WHEN DRIVING ON 4/15/18, THE CAR SUDDENLY DEVELOPED A STRONG FUEL SMELL. THE VEHICLE WAS BROUGHT INTO THE REPAIR SHOP ON 4/16/18. THE VEHICLE WAS DIAGNOSED WITH A LEAKING, RUSTED FUEL LINE. THE LEAK WAS FROM LINE COMING OUT OF FUEL PUMP. MY RESEARCH SHOWS THIS WAS A KNOWN AND COMMON FOR THE SATURN ION, ALSO SEEMS THAT GM IS AWARE OF THE ISSUE. FUEL LINE/S SHOULD NOT RUST THROUGH LIKE THIS. THIS CAR IS WELL MAINTAINED, INSPECTED REGULARLY AT EVERY 3000 MILE OIL CHANGE INTERVALS. THE VEHICLE WAS MAINTED BY SATURN AS LONG AS THEY WERE IN BUSINESS. THIS IS A SAFETY RELATED DEFECT THAT SHOULD BE INVESTIGATED AND A RECALL CAMPAIGN STARTED AND I SHOULD BE REIMBURSED FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725028April 4, 2018
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH AND POWER STEERING RECALL NOTICES ISSUES. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076141March 4, 2018
STEERING
POWER STEERING GOES IN AND OUT WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054619December 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR JUST RECENTLY POPPED UP POWER STEERING ONLY HAPPENS WHEN ITS SITS OVER NIGHT AND WHEN I START IT UP IN THE MORNING IT'S VERY STIFF TO TURN BUT IF I DRIVE IT LIKE THAT FOR A LITTLE AND SHUT THE CAR OFF THE STEERING IS FINE. THE DASH LIGHTS FLICKER OFF AND ON AND WHEN DOING SO CAUSES HEAT OR A/C TO CUT OUT AFTER DRIVING IT FOR ALITTLE BIT. THE KEY LOCKS IN THE IGNITION SWITCH WHEN I GO TO SHUT OFF THE CAR AND I HAVE TO PRESS THE PLUNGER FOR IT TO RELEASE. KEEPS SAYING COOLANT WHEN GOING DOWN THE ROAD EVEN THOUGH THE COOLANT IS WHERE IT NEEDS TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031976October 5, 2017
STEERING
SEVERAL TIMES THESE LAST FEW MONTHS MY VEHICLE PWR STR LIGHT HAS COME ON. THE STEERING WHEEL IS HARD TO TURN LEFT OR RIGHT. THE FIRST TIME THIS HAPPENED I TURNED THE CAR OFF AND WENT IN THE HOUSE AND GOT MY HUSBAND. WHEN HE TURNED IT ON AND PUT IT IN REVERSE NOTHING HAPPENED, IT WAS OK. THE NEXT TIME I WAS BACKING INTO A PARKING SPOT, IT LOCKED UP AND WAS HARD TO TURN. I TURNED THE IGNITION OFF AND RESTARTED IT, THEN IT WORKED AGAIN. THEN AGAIN IN THE DRIVE POSITION. THIS HAS HAPPENED SEVERAL TIMES. MY DAUGHTER WAS DRIVING THE CAR NOT LONG AGO ON A CITY STREET AND HAD TO STOP IN THE MIDDLE OF THE STREET, TURN THE CAR OFF AND ON AGAIN, THEN IT WAS OK. TODAY I WAS DRIVING ON THE ROAD (A CITY STREET) AND THE STEERING WHEEL LOCKED. I FOUGHT WITH THE WHEEL TO GET OVER. TURNED THE CAR OFF AND ON AGAIN BUT THE STEERING WHEEL WAS STILL HARD TO TURN AND THE PWR STR LIGHT REMAINED ON. I DID THIS SEVERAL TIMES TO NO AVAIL.THE WHEEL STAYED HARD TO TURN. I FOUGHT WITH THE WHEEL, TURNING CORNERS, PRAYING NO ONE WOULD BE IN MY WAY AS I HAD TO MAKE WIDE TURNS BECAUSE OF THE HARD STEERING WHEEL. WHEN I GOT TO MY DRIVEWAY I HAD TO TURN AND BACKUP SEVERAL TIMES TO GET INTO MY DRIVEWAY. I TURNED THE CAR OFF AND ON AGAIN SEVERAL TIMES AND THE LIGHT HAS NOT GONE OUT. I WILL NOT BE ABLE TO DRIVE MY CAR IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022982September 13, 2017
FUEL/PROPULSION SYSTEM
GAS ODOR COMING FROM UNDER VEHICLE. FUEL LINE NEXT TO FRAME DIRECTLY UNDER LEFT REAR PASSENGER SEAT WAS LEAKING, FUEL LINES WERE RUSTED THROUGH CAUSING GAS TO LEAK. FIRE HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019790August 25, 2017
ELECTRICAL SYSTEM, STEERING
SEVERAL TIMES WHEN I HAVE GONE TO TURN OFF MY CAR THE IGNITION SWITCH WILL NOT RELEASE THE KEY. WHEN THIS HAPPENS I HAVE TO PLACE MY FOOT BACK ON THE BRAKE AND RUN THROUGH THE GEARS WITH MY GEAR STICK. THE IGNITION SWITCH THAT IS CURRENTLY IN MY CAR IS ONE THAT WAS USED TO REPLACE THE FACTORY ONE WHEN THE IGNITION SWITCH RECALL WAS ISSUED. ALSO, RECENTLY MY CAR HAS BEEN SHOWING PROBLEMS WITH THE POWER STEERING. IT HAS GONE OUT MULTIPLE TIMES ON MY SON WHILE HE WAS DRIVING RESULTING IN HIM HAVING TO FIGHT THE CAR TO GET IT TO TURN. I HAVE NEVER HAD A PROBLEM BEFORE AND I HEAR THAT THERE ARE RECALLS FOR BOTH. THESE PROBLEMS HAVE HAPPENED MULTIPLE TIMES AND I DO NOT HAVE EXACT DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010014July 21, 2017
STEERING
THE POWER STEERING WENT OUT ON MY CAR TWICE SO FAR, BOTH TIMES I WAS DRIVING THE CAR AT THE TIME IT WENT OUT. THIS HAPPENED ONE WEEK APART AND BOTH TIMES THE POWER STEERING CAM BACK AFTER THE IGNITION WAS TURNED OFF AND THEN RESTARTED. THE FIRST TIME IT WENT OUT I WAS DRIVING ON AN INTERSTATE HIGHWAY AND THE SECOND IN THE CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005577July 16, 2017
FUEL/PROPULSION SYSTEM
SAME ISSUE AS IN SATURN ION 2004 RECALL: RUSTED AREA ON FUEL LINE NEAR REAR DOOR. VERY SUDDEN FUEL LEAK (HALF GALLON) WHEN I ARRIVED HOME AND PARKED MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005083July 13, 2017
VISIBILITY/WIPER
IN THE PHOTOGRAPH BELOW YOU WILL SEE THE WIPER TRANSMISSION, MADE OF PLASTIC, THAT BROKE ON MY 2003 SATURN ION AND WAS REPLACED ON MY VEHICLE ON 7/7/2017 AT MY EXPENSE OF $298. I WAS STUNNED TO LEARN THAT ANY CAR MANUFACTURER WOULD USE PLASTIC FOR ANY MOVING PART IN A VEHICLE ENGINE COMPARTMENT. I HAVE BEEN IN CONTACT WITH GENERAL MOTORS, AND AT FIRST THEY TOLD ME THERE WAS NOTHING THEY COULD DO. HOWEVER, I HAVE REQUESTED THAT THEY DO A RECALL ON THE 2003 SATURN TO REPLACE THE WIPERS TRANSMISSIONS. I HAVE ALSO BEEN TOLD NOT TO WASTE MY TIME THAT THIS IS NOT CONSIDERED A SAFETY ISSUE BY NHTSA. LET ME ASSURE YOU, IT MOST DEFINITELY IS A SAFETY ISSUE. IT IS EXTREMELY DANGEROUS TO DRIVE WITHOUT THE USE OF WIPERS WHEN IT IS POURING RAIN. THE WIPER BROKER WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC WHEN I THOUGHT A ROCK HAD HIT MY WINDSHIELD. IT WASN'T A ROCK, IT WAS THE WIPER THAT HAD SLAMMED BACK INTO MY WINDSHIELD. I HAD NO CHOICE BUT TO KEEP GOING UNTIL I REACHED MY DESTINATION AT WHICH TIME I CALLED A FRIEND WHO LOANED ME THEIR CAR UNTIL I COULD GET THIS FIXED. I HAVE ALSO DONE A LITTLE BIT OF RESEARCH ON THIS AND FOUND THAT MY CAR IS NOT THE ONLY SATURN 2003 THAT HAS HAD THIS PROBLEM. THE CASE FILE NUMBERS WITH GM ARE 8-2993888661 AND 8-3078081084, WITH THE LATTER BEING THE MOST RECENT COMMUNICATION. AND, WHILE I KNOW MY CARE IS 14 YEARS OLD, THE AGE SHOULD NOT BE AN ISSUE SINCE THE WIPER TRANSMISSION IS MADE OF PLASTIC. I THANK YOU FOR YOUR CONSIDERATION OF THIS MATTER, AND IF THIS IS NOT ON YOUR LIST OF SAFETY/HAZARDOUS CONDITIONS THAT IT BE ADDED TO THE LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000647June 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. THE VEHICLE VEERED TO THE RIGHT SIDE OF THE ROAD AND CAME TO A ROLLING STOP. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED IN MAY OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM) AT A UNKNOWN DEALER, BUT THE FAILURE RECURRED. GENERAL MOTORS WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS UNDER A TWELVE MONTH WARRANTY, WHICH EXPIRED IN APRIL OF 2015. THE FAILURE MILEAGE WAS 112,246.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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