Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10469533August 7, 2012
STEERING
I WAS DRIVING IN AN ALLEY AT APPROXIMATELY 10 MPH WHEN I SUDDENLY LOST MY POWER STEERING (I WAS ALERTED WITH A MESSAGE). UPON RESTARTING THE CAR, THE POWER STEERING RETURNED. SINCE THIS INITIAL INCIDENT, MY CAR HAS LOST THE POWER STEERING ON MULTIPLE OCCASIONS, IN MULTIPLE SCENARIOS AND AT MULTIPLE DIFFERENT SPEEDS. IT HAS FAILED ON THE FREEWAY MULTIPLE TIMES, FORCING ME TO PULL OVER ON THE SHOULDER AND COMPROMISE MY SAFETY. I WOULD ESTIMATE THE POWER STEERING HAS FAILED NO LESS THAN 20 TIMES SINCE MAY 17TH (IT IS NOW AUGUST 7TH). THIS DEFECT IS NOT ONLY UNACCEPTABLE, IT IS EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468989August 2, 2012
FUEL/PROPULSION SYSTEM
STARTED LEAKING GAS FROM FUEL FILTER AND I CHECKED ON LINE FOR RECALLS AND WAS ONE FOR THAT VEHICLE I CALLED SATURN THEY SAID THERE WASN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468037July 27, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT SHE HAD TO STOP AND RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 126,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467570July 24, 2012
STEERING
DRIVER WAS TURNING RIGHT AFTER STOPPING AT A TRAFFIC LIGHT. VEHICLE FAILED TO TURN IMMEDIATELY AND RAMMED INTO THE MEDIAN. DRIVER WAS DIAGNOSED WITH A CONCUSSION AT MEDICAL FACILITY. IN 2008, POWER STEERING WENT OUT ON VEHICLE - A WARNING WOULD SOUND AND THE PWR STR MESSAGE WOULD FLASH. DEALER REPLACED STEERING COLUMN. VEHICLE WAS REPAIRED AND IS CURRENTLY IN USE. POWER STEERING AGAIN WENT OUT, SAME SYMPTOMS, ON JULY 20, 2012. CURRENTLY THE POWER STEERING IS NOT WORKING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10464731July 9, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. IN ADDITION, THE STEERING WHEEL PULLED THE VEHICLE TO THE RIGHT. THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER REPLACED THE POWER STEERING MOTOR THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE STEERING CONTINUED TO FAIL AND PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462787June 22, 2012
STEERING
THE POWER STEERING WENT OUT WHILE I WAS DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER. PROBLEM NOW RECURS WHENEVER I DRIVE THE CAR, BEGINNING SHORTLY AFTER I START DRIVING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462508June 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 SATURN ION L3. THE CONTACT STATED THAT AFTER REMOVING THE KEY FROM THE IGNITION, THE VEHICLE FAILED TO SHUT DOWN. THE CONTACT STATED THAT THE BATTERY CABLES WERE MANUALLY DISCONNECTED SO THE ENGINE COULD SHUT DOWN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,750 AND THE CURRENT MILEAGE WAS 142,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462371June 20, 2012
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
BELOW A CERTAIN TEMPERATURE IF THE CAR IS NOT WARM OR THE IGNITION IS NOT WARM WHEN TRYING TO START THE VEHICLE; THE ANTI THEFT SYSTEM TURNS ON. ONCE THE ANTI THEFT SYSTEM IS ON I CANNOT START THE VEHICLE FOR AT LEAST 15 MINUTES. USUALLY MAKING ME LATE FOR SOMETHING. I HAVE HAD THIS REPLACED AND WOULD LIKE COMPENSATION IF POSSIBLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461196June 11, 2012
VISIBILITY/WIPER
DRIVING DOWN HIGHWAY WHEN DRIVERS SIDE WIPER WENT PAST THE A POST THEN JUMPED BACK TO THE BASE OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460881June 7, 2012
STEERING
POWER STEERING WENT OUT AND "PWR STR" NOTICE WAS DISPLAYED. CHANGED FUSE BUT THAT DIDN'T FIX IT. I FOUND THE NHTSA RQ10004 INVESTIGATION IN AN INTERNET SEARCH. I AM THE ORIGINAL OWNER OF THIS SATURN ION REDLINE. I DID NOT RECEIVE THE LETTER FROM SATURN ABOUT THIS ISSUE AS REPORTED IN VARIOUS INTERNET ARTICLES/ BLOGS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460794June 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THE VEHICLE INTERMITTENTLY WOULD NOT START. ON NUMEROUS OCCASIONS, THE CONTACT WOULD HAVE TO PUSH THE VEHICLE UNTIL IT STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459801May 28, 2012
STEERING, POWER TRAIN
SHORTLY AFTER BUYING THIS VEHICLE, I HAVE HAD NUMEROUS FAILURES OF THE POWER ASSIST STEERING SYSTEM. AT ANY SPEED, AT ANY TIME, "PWR STR" DIS DISPLAYED ON THE OBD DISPLAY, SIMULTANEOUSLY AS THE MOTOR STOPPED FUNCTIONING, FORCING ME TO UNEXPECTEDLY MANUALLY STEER THE CAR UNTIL THE IGNITION WAS CYCLED AND THE SYSTEM RESET. SOMETIMES THIS HAPPENS 1-7 TIMES A DAY. I HAVE PERSONALLY CAME CLOSE TO HAVING A SINGLE CAR ACCIDENT DUE TO POWER ASSIST FAILURE WHILE CURVING. THERE ARE NO OTHER PREVIOUS FAILURES OF THE STEERING EQUIPMENT LEADING UP TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458953May 18, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER ASSIST WAS FAILING. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458442May 14, 2012
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING FAILED AND AS A RESULT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LAMP ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,500 AND THE CURRENT MILEAGE WAS 112,394. UPDATED 6/6/12 *CN THE ELECTRIC POWER STEERING MOTOR WAS REPLACED ON 05/22/12. UPDATED 06/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456834April 30, 2012
STEERING
POWER STEERING WARNING LIGHT CAME ON IN THIS VEHICLE WHILE AT THE SAME TIME POWER STEERING CONTROL FAILED. MANUAL STEERING WAS USED UNTIL THE VEHICLE CAME TO A STOP AND UPON RESTARTING, POWER STEERING RETURNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456582April 26, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, A WARNING CHIME SOUNDED INSIDE OF THE VEHICLE AS THE VEHICLE SUDDENLY EXPERIENCED A LOSS OF POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS DRIVEN CAUTIOUSLY BECAUSE OF THE DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454998April 12, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER AND NO REPAIRS WERE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454887April 11, 2012
STEERING, ELECTRICAL SYSTEM
MULTIPLE FAILURES OF ELECTRICAL SYSTEM. GAUGES DROP TO ZERO, THE ENGINE MAY OR MAY NOT STOP RUNNING, THEN THE DASH WARNING LIGHTS ( IE OIL WARNING LIGHT, ECT ) COME ON, AND THEN DASH RETURNS TO NORMAL. IF THE CAR IS MOVING THE ENGINE STARTS RUNNING AGAIN. ONE STEERING WARNING MESSAGE DURING A LEFT HAND TURN. THE CAR WAS DIFFICULT TO STEER INTO AND OUT OF THE CORNER. I AM WILLING TO TURN MY CAR OVER TO HAVE THE STEERING AND ELECTRICAL SYSTEM CHECKED OUT. SATURN HAS BEEN UNABLE TO REPAIR THE ELECTRICAL SYSTEM SINCE THE CAR WAS NEW. THE FACTORY EXTENDED WARRANTY WAS USED TO CHECK THIS ISSUE OUT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454527April 9, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN TRAVELING AT ANY SPEED, THE POWER STEERING LIGHT WOULD ILLUMINATE. MOMENTS LATER, THE VEHICLE WOULD BECOME EXTREMELY DIFFICULT TO STEER. HOWEVER AFTER RESTARTING THE VEHICLE, THE FAILURE WAS RESET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454161April 4, 2012
ELECTRICAL SYSTEM
WHEN STARTING THE SATURN ON A COLD MORNING, THE IGNITION FAILS TO START THE CAR. I GET A SERVICE MESSAGE. AFTER WAITING ABOUT 10 MINUTES THE CAR WILL START AS IF THE SECURITY WAS RESETTING ITSELF. I'VE READ SEVERAL COMPLAINTS OF THIS PROBLEM ON THE INTERNET. GM WILL NOT OWN UP TO A FAULTY PRODUCT THAT LEAVES 100S OF PEOPLE STRANDED. AS TIME GOES BY THIS PROBLEM OCCURS AT RANDOM TIMES, EVEN ON WARM DAYS. I WOULD LIKE A RECALL APPROVED FOR THIS MASSIVE SAFETY PROBLEM. IT'S A SAFETY CONCERN BECAUSE IN AN EMERGENCY OUR CARS SHOULDN'T HAVE TO SIT FOR AN ADDITIONAL TEN MINUTES OR STALL US IN A POTENTIALLY BAD NEIGHBORHOOD. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER THIS IGNITION SWITCH INSIDE OF THE STEERING COLUMN HAS BEEN REPLACED BASED ON HUNDREDS OF TESTAMENTS. I WANT TO ADD THAT MY SATURN WHEN IT WAS NEW HAD OTHER RECALL ISSUES LIKE THE AUTOMATIC LIGHT SENSOR. ALSO, ANOTHER SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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